Administrator's Guide

Guest Management Software Administrator Guide 35 3 Working with the Guest Management Software
Add Service Controller
(Administrator only)
Starts the Add Service Controller Wizard, which guides you through the process of adding a new
controller.
When selected, Display and confirm the service controller’s certificate ensures increased
security. For example, you can create certificates and digitally sign them. Because this signature
appears on each certificate when it is displayed, a different signature appearing on a certificate
would indicate suspicious behavior, such as a compromised or hacked device being used to
connect to the service.
After adding a controller, the Guest Management Software periodically retrieves VSCs, account
profiles, and subscription plans from the controller. It may take several minutes for this
synchronization process to complete, during which new accounts cannot be created on the
controller.
Edit Service Controller
(Administrator only)
Starts the Edit Service Controller Wizard, which guides you through the process of changing a
controller IP address or DNS name, or the HTTPS or SOAP port values. See “Add Service
Controller” on page 35.