Administrator's Guide
Guest Management Software Administrator Guide 29 3 Working with the Guest Management Software
State
Current state of the controller. By default, controllers are color-coded as follows. These colors are
not configurable.
•Red: The Guest Management Software is unable to communicate with the controller. This can
occur for a number of reasons. For example:
• There are network problems, or the controller is not operational. The Guest Management
Software automatically attempts to re-establish communications at one-minute intervals.
Note: Although The Guest Management Software is unable to communicate with
the controller, guests are still be able to log in to active accounts on the
controller.
• The SOAP certificates are no longer valid on the Guest Management Software or the
controller. In this case, restore the controller or generate a new Guest Management
Software SOAP CA (certificate authority).
•Green: The Guest Management Software is able to communicate with the controller.
Name
Name that identifies the controller. The name is a friendly name assigned by the Guest
Management Software administrator when the controller is added to the Guest Management
Software database.
Hostname
Controller hostname or IP address used to communicate with the Guest Management Software.
IP address
The controller IP address associated with the hostname.
Product name
Product name/model.
Account
Number of accounts currently defined/maximum number of supported accounts.
HTTPS port
Indicates the HTTPS port used by the Guest Management Software to communicate with the
controller.
SOAP port
Indicates the SOAP port used by the Guest Management Software to communicate with the
controller.
Certificate valid
Indicates if the CA certificate is valid.