HP ProBook User Guide
© Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries or regions. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Features Identifying hardware ............................................................................................................................. 1 Top components .................................................................................................................. 1 TouchPad ............................................................................................................ 1 Lights ..........................................................................
WLAN connection is very weak ......................................................................................... 33 Cannot connect to the wireless router ............................................................................... 33 Using the modem (select models only) .............................................................................................. 34 Connecting a modem cable ...............................................................................................
The optical disc tray does not open for removal of a CD, DVD, or BD ............. 55 The computer does not detect the optical drive ................................................ 56 A disc does not play .......................................................................................... 56 A disc does not play automatically .................................................................... 57 A movie stops, skips, or plays erratically ..........................................................
Conserving battery power .................................................................................................. 74 Storing a battery ................................................................................................................ 74 Disposing of a used battery ............................................................................................... 75 Replacing the battery ......................................................................................................
Upgrading a memory module in the primary memory module slot ................................................... 109 Increasing the hard drive space for the Hibernation file ................................................................... 113 10 Security Protecting the computer ................................................................................................................... 114 Using passwords ...............................................................................................
Security menu .................................................................................................................. 141 System Configuration menu ............................................................................................ 142 14 MultiBoot About the boot device order ............................................................................................................. 146 Enabling boot devices in Computer Setup .............................................................
1 Features Identifying hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: 1. Select Start > My Computer. 2. In the left pane of the System Tasks window, click View system information. 3. Select Hardware tab > Device Manager. You can also add hardware or modify device configurations using Device Manager.
Component Description (1) Pointing stick (select models only)* Moves the pointer and selects or activates items on the screen. (2) Left pointing stick button (select models only)* Functions like the left button on an external mouse. (3) TouchPad* Moves the pointer and selects or activates items on the screen. (4) Left TouchPad button* Functions like the left button on an external mouse.
Lights NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) ● Blue: An integrated wireless device (select models only), such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in Standby. ● Off: The computer is off or in Hibernation. ● Amber: A battery is charging.
Component Description (4) ● Blinking turquoise: The hard drive or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● On: The computer is on or HP QuickLook is in use. ● Blinking: When the QuickLook button is pressed, the light blinks 5 times, and then HP QuickLook opens. (5) Drive light QuickLook light NOTE: To use HP QuickLook when the computer is off, HP QuickLook must be enabled in Computer Setup.
Component Description (1) ● Blue: An integrated wireless device (select models only), such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in Standby. ● Off: The computer is off or in Hibernation. ● Amber: A battery is charging. ● Turquoise: A battery is close to full charge capacity.
Component Description (4) ● Blinking turquoise: The hard drive or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● On: The computer is on or HP QuickLook is in use. ● Blinking: When the QuickLook button is pressed, the light blinks 5 times, and then HP QuickLook opens. (5) Drive light QuickLook light NOTE: To use HP QuickLook when the computer is off, HP QuickLook must be enabled in Computer Setup.
Component Description (1) ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in Standby, press the button briefly to exit Standby. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Component Description (4) Wireless button Turns the wireless feature on or off but does not establish a wireless connection. (5) Volume mute button Mutes and restores speaker sound. (6) Volume down button Decreases computer volume. (7) Volume up button Increases computer volume. (8) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon. Component Description (1) ● When the computer is off, press the button to turn on the computer.
Component Description To learn more about your power settings, select Start > Control Panel > Performance and Maintenance > Power Options. (2) QuickLook button ● When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Setup. NOTE: If Software Setup is not available, the default Web browser opens. (3) QuickWeb button ● When the computer is off, press the button to open HP QuickWeb.
Keys NOTE: 10 Refer to the illustration that most closely matches your computer. Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer.
Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.
Component Description (3) ● Blue: An integrated wireless device (select models only), such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in Standby. ● Off: The computer is off or in Hibernation. ● Amber: A battery is charging. ● Turquoise: A battery is close to full charge capacity.
Component Description (1) Supports the following optional digital card formats: Media Card Reader ● Memory Stick ● Memory Stick Pro ● Memory Stick Duo (adapter required) ● Memory Stick Duo Pro (adapter required) ● MultiMediaCard ● MultiMediaCard Plus ● Secure Digital (SD) Memory Card ● SD High Capacity Memory Card ● microSD Memory Card (adapter required) ● xD-Picture Card (2) Upgrade bay Supports an optical drive or a hard drive. (3) USB port Connects an optional USB device.
Component Description ● MultiMediaCard ● MultiMediaCard Plus ● Secure Digital (SD) Memory Card ● SD High Capacity Memory Card ● microSD Memory Card (adapter required) ● xD-Picture Card (2) Upgrade bay Supports an optical drive or a hard drive. (3) USB port Connects an optional USB device. (4) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a camcorder. (5) Serial port Connects an optional device such as a serial modem, mouse, or printer.
Component Description (6) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. (7) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled. Rear components NOTE: Refer to the illustration that most closely matches your computer.
Bottom components Component Description (1) SIM slot Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. (2) Battery release latch Releases the battery from the battery bay. (3) Battery bay Holds the battery. (4) Accessory battery connector Connects an optional accessory battery. (5) Docking connector Connects an optional docking device. (6) Vents (6) Enable airflow to cool internal components.
Component Description NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Wireless antennas (select models only) NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). *The antennas are not visible from the outside of the computer.
Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region and country. Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.
Component (2) Serial number (3) Product number (4) Warranty period (5) Model description (select models only) Have this information available when you contact technical support. The serial number label is affixed to the bottom of the computer. 20 ● Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom of the computer.
2 Wireless, modem, and local area network Using wireless devices (select models only) Wireless technology transfers data across radio waves instead of wires.
Identifying wireless and network icons Icon Name Description Wireless (connected) Identifies the location of the wireless lights and the wireless button on the computer. Also identifies the Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on. Wireless (disconnected) Identifies the Wireless Assistant software on the computer and indicates that all of the wireless devices are off.
Using Wireless Assistant software (select models only) A wireless device can be turned on or off using the Wireless Assistant software. If a wireless device is disabled by Computer Setup, it must be reenabled by Computer Setup before it can be turned on or off using Wireless Assistant. NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a network or a Bluetooth-enabled device.
Using a WLAN device (select models only) With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably.
When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it.
Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If it is on, the wireless lights are on (blue). If the wireless lights are amber, press the wireless button. 2. Select Start > Connect To. 3. Select your WLAN from the list, and then type the network security key, if required. ● If the network is unsecured, meaning that anyone can access the network, a warning is displayed. Click Connect Anyway to accept the warning and complete the connection.
Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voice coverage.
6. Remove the battery. 7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. 8. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. 9. Turn the computer right-side up, and then reconnect external power and external devices. 10. Turn on the computer. Removing a SIM To remove a SIM: 28 1. Shut down the computer.
7. Press in on the SIM (1), and then remove it from the slot (2). 8. Replace the battery. 9. Turn the computer right-side up, and then reconnect external power and external devices. 10. Turn on the computer.
Using a Bluetooth wireless device A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices.
Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ● Wireless device encountered interference from other devices. NOTE: Wireless networking devices are included with select computer models only.
Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection: ● If there is a network status icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Repair from the menu. Windows resets your network device and attempts to reconnect to one of the preferred networks. ● If an “x” is superimposed over the network status icon, one or more of your WLAN or LAN drivers are installed but the computer is not connected.
5. Click the Association tab, and then enter the correct wireless encryption data into the Network key field. 6. Click OK to save these settings. WLAN connection is very weak If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize interference from other devices, as follows: ● Move your computer closer to the wireless router or access point.
Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased separately). In some countries or regions, a country- or region-specific modem cable adapter (purchased separately) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem. WARNING! Connecting the internal analog modem to a digital line can permanently damage the modem.
Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable (purchased separately) outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter (purchased separately). To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: 1. Plug the modem cable into the modem jack (1) on the computer. 2.
Adding new locations when traveling By default, the only location setting available to the modem is a location setting for the country or region in which you purchased the computer. As you travel to different countries or regions, set the internal modem to a location setting that meets the operating standards of the country or region in which you are using the modem. As you add new location settings, they are saved by the computer so that you can switch among settings at any time.
Solving travel connection problems If you experience modem connection problems when using the computer outside of the country or region in which you purchased it, try the following suggestions. ● Check the telephone line type. The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line. A telephone line described as a data line, fax machine line, modem line, or standard telephone line is usually an analog line. ● Check for pulse or tone dialing.
6. Clear the check box for Wait for dial tone before dialing. 7. Click OK twice. Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: 1.
3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware > Mouse. Using the TouchPad To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer to go.
To use a hotkey command on the computer keyboard, follow either of these steps: ● Briefly press the fn key, and then briefly press the second key of the hotkey command. – or – ● Press and hold down the fn key, briefly press the second key of the hotkey command, and then release both keys at the same time. Hotkey fn+esc fn+f3 Description esc Displays information about system hardware components and the system BIOS version number. Initiates Standby, which stores your information in system memory.
Hotkey Description fn+f9 Decreases the screen brightness level incrementally. fn+f10 Increases the screen brightness level incrementally.
Using HP QuickLook 3 QuickLook 3 allows you to save calendar, contact, inbox, and task information from Microsoft Outlook to the hard drive of your computer. Then, when the computer is off, you can press the QuickLook button on the computer to view this information without waiting for the operating system to restart. Use QuickLook 3 to manage contact information, calendar events, e-mail information, and tasks without restarting your computer.
Component Description (2) Embedded numeric keypad When the keypad has been enabled, it can be used like an external numeric keypad. (3) num lk key Enables/disables the embedded numeric keypad when pressed in combination with the fn key. Enabling and disabling the embedded numeric keypad Press fn+num lk to enable the embedded numeric keypad. Press fn+num lk again to return the keys to their standard keyboard functions.
(1) Component Description num lk key Alternates between the navigation and numeric functions on the integrated numeric keypad. NOTE: The keypad function that is active when the computer is turned off will be reinstated when the computer is turned back on. (2) Integrated numeric keypad Can be used like the keys on an external numeric keypad. Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off.
4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music and view pictures.
◦ ● To increase volume, press and hold the volume up button (3) until the desired volume level is reached. You can also tap the volume up button. Windows volume control: a. Click the Volume icon in the notification area, at the far right of the taskbar. b. Increase or decrease the volume by moving the slider up or down. Click the Mute check box to mute the volume. – or – a. Double-click the Volume icon in the notification area. b.
Accessing your preinstalled multimedia software To access preinstalled multimedia software: ▲ Select Start > All Programs, and then open the multimedia program you want to use. NOTE: Some programs may be located in subfolders. NOTE: For details about using software included with the computer, refer to the software manufacturer’s instructions. These instructions may be provided with the software, on disc, or on the manufacturer’s Web site.
Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphones or connect an external microphone ● Download music from the Internet ● Create multimedia presentations using audio and images ● Transmit sound and images with instant messaging programs ● Stream radio programs (select models only) or receive FM radio signals ● Create or “burn” audio CDs Connecting external
NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. ▲ To confirm or change the audio settings on your computer, right-click the Sound icon on the taskbar, or select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices.
Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video to create presentations ● Connect external video devices Connecting an external monitor or projector Your computer has both an external monitor port and a DisplayPort that allow you to connect external monitors and projectors.
▲ To connect a digital display device, connect the device cable to the DisplayPort. NOTE: If a properly connected external display device does not display an image, press fn+f4 to transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between the computer display and the device.
Optical drive (select models only) Your computer may include an optical drive that expands the functionality of the computer. The optical drive allows you to read data discs, play music, and watch movies. Identifying the optical drive ▲ Select Start > My Computer. You will see a list of all the devices installed on your computer, including the optical drive. Playing a CD, DVD, or BD 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the disc tray. 3.
3. Click the AutoPlay tab, and then select one of the available actions. 4. Click OK. NOTE: For more information about AutoPlay, select Start > Help and Support. Changing DVD region settings Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally. You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive.
Copying a CD, DVD, or BD 1. Select Start > All Programs > Roxio > Creator Business. 2. In the right pane, click Copy Disc. 3. Insert the disc you want to copy into the optical drive. 4. Click Copy at the bottom right of the screen. Creator Business reads the source disc and copies the data to a temporary folder on your hard drive. 5. When prompted, remove the source disc from the optical drive and insert a blank disc into the drive.
CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. Removing an optical disc (CD, DVD, or BD) 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2.
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and place the disc in a protective case. The computer does not detect the optical drive If Windows® does not detect an attached device, the device driver software may be missing or corrupted.
● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge. ● Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores. ● Disable Standby before playing a disc. Do not initiate Hibernation or Standby while playing a disc. Otherwise, you may see a warning message asking if you want to continue.
2. Set Color quality to Medium (16 bit), if this setting is not already selected. ◦ Disconnect external devices, such as a printer, scanner, camera, or handheld device. A movie is not visible on an external display 1. If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays. 2. Configure the monitor settings to make the external display primary: a.
To use the HP Web site: 1. Open your Web browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, and then type your computer model number in the product box. 3. Press enter, and then follow the on-screen instructions. Obtaining Microsoft device drivers You can obtain the latest Windows device drivers by using Microsoft® Update.
Webcam (select models only) Your computer may include an integrated webcam, located at the top of the display. With the preinstalled software, you can use the webcam to take a photo or record a video. You can preview the photo or video recording and save it on your computer hard drive. To access the webcam and HP Webcam software, select Start > All Programs > HP > HP Webcam. The webcam software enables you to experiment with the following features: ● Capture video.
tones without dramatically altering the shadows and highlights. A lower gamma setting makes grays look black, and makes dark colors even darker. For information about using the webcam, select Start > Help and Support.
5 Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Standby and Hibernation. When Standby is initiated, the power lights blink and the screen clears. Your work is saved to memory. Exiting Standby is faster than exiting Hibernation. If the computer is in Standby for an extended period or if the battery reaches a critical battery level while in Standby, the computer initiates Hibernation.
To exit Standby: ▲ Briefly press the power button When the computer exits Standby, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required when the computer exits Standby, you must enter your Windows password before your work will return to the screen.
3. Clear the Always show icon on the taskbar check box. 4. Click Apply, and then click OK. To show the Power Meter icon in the notification area, follow these steps: 1. Select Start > Control Panel > Performance and Maintenance > Power Options. 2. Click the Advanced tab. 3. Select the Always show icon on the taskbar check box. 4. Click Apply, and then click OK.
Customizing power schemes 1. Select Start > Control Panel > Performance and Maintenance > Power Options. 2. Select a power scheme from the Power schemes list. 3. Modify the Plugged in and Running on batteries settings as needed. 4. Click OK. Setting password protection upon exiting Standby To set the computer to prompt for a password when the computer exits Standby, follow these steps: 1. Right-click the Power Meter icon in the notification area, and then click Adjust Power Properties. 2.
Using Power Assistant (select models only) Power Assistant allows you to configure system settings to optimize your computer's power consumption and battery charge.
When you connect the computer to external AC power, the following events occur: ● The battery begins to charge. ● If the computer is turned on, the power meter icon in the notification area changes appearance. When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The display brightness is automatically decreased to save battery life. To increase display brightness, press the fn+f10 hotkey or reconnect the AC adapter.
Using battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power. If the computer contains a charged battery and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter is disconnected from the computer.
2. Insert the battery (1) into the battery bay until it is seated. The battery release latch (2) automatically locks the battery into place. To remove the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery release latch (1) to release the battery. 3. Remove the battery from the computer (2). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft.
The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature.
Identifying low battery levels When a battery that is the sole power source for the computer reaches a low battery level, the battery light blinks. If a low battery level is not resolved, the computer enters a critical battery level, and the battery light blinks rapidly. The computer takes the following actions for a critical battery level: ● If Hibernation is enabled and the computer is on or in Standby, the computer initiates Hibernation.
Calibrating a battery Calibrate a battery under the following conditions: ● When battery charge displays seem inaccurate ● When you observe a significant change in battery run time Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also not necessary to calibrate a new battery. Step 1: Fully charge the battery WARNING! Do not charge the computer battery while you are onboard aircraft.
Step 3: Discharge the battery The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery will discharge faster while you are using it. ● If you plan to leave the computer unattended during the discharge, save your information before beginning the discharge procedure.
Step 4: Fully recharge the battery To recharge the battery: 1. Plug the computer into external power and maintain external power until the battery is fully recharged. When the battery is recharged, the battery light on the computer turns off. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off. 2. If the computer is off, turn it on when the battery is fully charged and the battery light has turned off.
Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. Refer to the Regulatory, Safety and Environmental Notices for battery disposal information. These notices are located in Help and Support.
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms: ● The computer will not turn on when connected to the AC adapter. ● The display does not turn on when the computer is connected to the AC adapter and external power. ● The power lights are off when the computer is connected to the AC adapter. To test the AC adapter: 1. Remove the battery from the computer. 2. Connect the AC adapter to the computer and to an AC outlet. 3. Turn on the computer.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete. Then, select Shut Down > Turn Off. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery.
6 Drives Identifying installed drives Your computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive. To view the drives installed on the computer, select Start > My Computer. Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives.
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Standby and allow the screen to clear, or properly disconnect the external hard drive. Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive. Do not touch the connector pins on a removable drive or on the computer.
Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete.
Using HP 3D DriveGuard HP 3D DriveGuard protects the hard drive by parking the drive and halting I/O requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary.
To open the software and change settings, follow these steps: 1. Double-click the icon in the notification area, at the far right of the taskbar. – or – Right-click the icon in the notification area, and then select Settings. 82 2. Click the appropriate button to change settings. 3. Click OK.
Replacing a hard drive in the hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in Standby, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by briefly pressing the power button. Then shut down the computer through the operating system. To remove a hard drive: 1. Save your work. 2.
11. Lift the hard drive (3) out of the hard drive bay. To install a hard drive: 84 1. Insert the hard drive into the hard drive bay (1). 2. Pull the hard drive tab (2) to the left to connect the hard drive. 3. Tighten the hard drive screws (3).
4. Align the tabs (1) on the hard drive cover with the notches on the computer. 5. Replace the cover (2). 6. Tighten the hard drive cover screws (3). 7. Replace the battery. 8. Turn the computer right-side up, and then reconnect external power and external devices. 9. Turn on the computer.
Replacing a drive in the upgrade bay The upgrade bay can hold either a hard drive or an optical drive. Removing the protective insert The upgrade bay may contain a protective insert. You must remove the insert before inserting a drive into the upgrade bay. To remove the insert: 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5.
To remove a hard drive from the upgrade bay: 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the upgrade bay toward you. 6. Remove the battery from the computer. 7. Remove the protective screw caps (1), and then remove the 4 hard drive screws (2). 8. Loosen the upgrade bay screw (1).
9. Using a flat-bladed screwdriver, gently push the tab to release the hard drive (2). 10. Remove the hard drive from the upgrade bay.
To install a hard drive in the upgrade bay: 1. Insert the hard drive into the upgrade bay. 2. Tighten the upgrade bay screw.
3. Replace the 4 hard drive screws (1), and then replace the protective screw caps (2). 4. Replace the battery. 5. Turn the computer right-side up, and then reconnect external power and external devices. 6. Turn on the computer. Replacing an optical drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the optical drive from the upgrade bay. Do not remove the optical drive while the computer is on, in Standby, or in Hibernation.
8. Using a flat-bladed screwdriver, gently push the tab to release the optical drive (2). 9. Remove the optical drive from the upgrade bay.
To install an optical drive in the upgrade bay: 92 1. Insert the optical drive into the upgrade bay. 2. Tighten the upgrade bay screw. 3. Replace the battery. 4. Turn the computer right-side up, and then reconnect external power and external devices. 5. Turn on the computer.
7 External devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. Your computer model has 4 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices.
Stopping and removing a USB device CAUTION: To prevent loss of information or an unresponsive system, stop a USB device before removing it. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To stop and remove a USB device: 1. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware icon, click the Show Hidden Icons icon (< or <<) in the notification area. 2.
Using a 1394 device IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection. Some 1394 devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The 1394 port also supports IEEE 1394a devices. Connecting a 1394 device CAUTION: device.
3. Click Stop, and then click OK. 4. Remove the device. Using a serial device (select models only) Select computer models include a serial port that connects optional devices such as a serial modem, mouse, or printer. Some serial devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.
Using external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer. USB drives include the following types: ● 1.
Using a docking device The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer.
8 External media cards Using Media Card Reader cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers.
2. Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of available options may be displayed. Stopping and removing a digital card CAUTION: To prevent loss of data or an unresponsive system, stop a digital card before removing it. 1. Save your information and close all programs associated with the digital card.
Using ExpressCards (select models only) An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA). Configuring an ExpressCard Install only the software required for your device.
2. Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. NOTE: The first time you insert an ExpressCard, a message is displayed in the notification area to let you know the device is recognized by the computer. NOTE: An inserted ExpressCard uses power even when idle. To conserve power, stop or remove an ExpressCard when it is not in use.
Using smart cards (select models only) NOTE: Cards. The term smart card is used throughout this chapter to refer to both smart cards and Java™ A smart card is a credit card–sized accessory that carries a microchip containing memory and a microprocessor. Like personal computers, smart cards have an operating system to manage input and output, and they include security features to protect against tampering. Industry-standard smart cards are used with the smart card reader (select models only).
▲ Grasp the edge of the smart card, and pull it out of the smart card reader.
9 Memory modules The computer has two memory module compartments. The primary memory module compartment is located under the keyboard. The expansion memory module compartment is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the empty expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
Adding or replacing a memory module in the expansion memory module slot To add or replace a memory module in the expansion memory module slot, follow these steps: 1. Save your work. 2. Shut down the computer and close the display. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. 3. Disconnect all external devices connected to the computer. 4.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. 10. Insert a memory module: a. Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module and do not bend the memory module. b.
c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. 11. Align the tabs (1) on the memory module compartment cover with the notches on the computer. 12. Close the cover (2). 13. Tighten the memory module compartment cover screw (3). 14. Replace the batteries. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer.
Upgrading a memory module in the primary memory module slot To upgrade a memory module in the primary memory module slot, follow these steps: 1. Save your work. 2. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5.
9. Gently lift the top edge of the keyboard (1) and slide the keyboard (2) out of the computer. 10. Remove the memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot.
11. Insert a memory module: a. Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module and do not bend the memory module. b. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated. c.
13. Close the cover. 14. Turn the computer upside down on a flat surface. 15. Tighten the 3 keyboard access screws. 16. Replace the batteries. 17. Turn the computer right-side up, and then reconnect external power and external devices. 18. Turn on the computer.
Increasing the hard drive space for the Hibernation file When Hibernation is initiated, the operating system stores your information to a Hibernation file on the hard drive and then turns off the computer. The operating system reserves space on the hard drive to store the Hibernation file based on the amount of system memory. When you increase the memory, the operating system increases the hard drive space reserved for the Hibernation file.
10 Security Protecting the computer NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: In some countries or regions, the computer supports CompuTrace, which is an online securitybased tracking and recovery service available in select regions. If the computer is stolen, CompuTrace can track the computer if the unauthorized user accesses the Internet.
Using passwords Most security features use passwords. Whenever you set a password, write down the password and store it in a secure location away from the computer. Note the following password considerations: ● Setup and DriveLock password are set in Computer Setup and are managed by the system BIOS.
BIOS administrator passwords Function DriveLock user password Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Password during the enable process. TPM embedded security password When enabled as a BIOS administrator password, protects access to the computer contents when the computer turns on, restarts, or exits Hibernation. This password requires the optional embedded security chip to support this security feature.
Managing a BIOS administrator password A BIOS administrator password is set, changed, and deleted in Computer Setup. To set this password in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator Password, and then press enter. 4.
5. When prompted for the new password, leave the field empty, and then press enter. 6. Read the warning. To continue, select YES. 7. When prompted to type your new password again, leave the field empty, and then press enter. 8. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File > Save changes and exit, and then press enter.
Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again.
Setting a DriveLock password To set a DriveLock password in Computer Setup, follow these steps: 1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock Password, and then press enter. 4. Use a pointing device to click the hard drive you want to protect.
Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter. After 2 incorrect attempts to enter the password, you must shut down the computer and try again.
Changing a DriveLock password To change a DriveLock password in Computer Setup, follow these steps: 1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock Password, and then press enter. 4. Use a pointing device to select an internal hard drive.
Removing DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps: 1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock password, and then press enter. 4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter. 5.
Removing Automatic DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then press enter. 4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter. 5.
Using Computer Setup security features Securing system devices You can disable or enable system devices from the following menus in Computer Setup: ● Boot Options ● Device Configurations ● Built-In Device Options ● Port Options To disable or reenable system devices in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3.
To view this general system information in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > System Information, and then press enter. NOTE: To prevent unauthorized access to this information, you must create a BIOS administrator password in Computer Setup.
Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose the computer to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date.
Using firewall software When you use the computer to access e-mail, a network, or the Internet, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. McAfee Total Protection antivirus software is preinstalled on the computer. To access your software, select Start > All Programs > McAfee > Managing Services > Total Protection.
Installing critical security updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
Using HP ProtectTools Security Manager (select models only) HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools software Help.
Installing a security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key. NOTE: Your computer may look different from the illustration. The location of the security cable slot varies by computer model.
11 Software updates Updating software Updated versions of the software provided with your computer are available either through the HP Update utility or on the HP Web site. The HP Update utility automatically checks for updates from HP. The utility runs a specified interval and provides a list of support alerts, such as security enhancements, and optional software and driver updates.
Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows®) or by using Computer Setup. To use Computer Setup for displaying BIOS information, follow these steps: 1.
Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
NOTE: After an on-screen message reports a successful installation, you may delete the downloaded file from your hard drive. Updating programs and drivers 1. Open your Web browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. 3. Click your specific product from the models listed. 4. Click your operating system. 5.
12 Backup and recovery To protect your information, use the Windows® Backup utility (select models only) to back up files and folders or create recovery points. In case of system failure, you can use the backup files to restore your computer.
Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. You can back up individual files or folders to an optional external hard drive or to a network drive.
Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools (select models only): You can use the Windows Backup utility to recover information you have previously backed up. ● Operating System and Driver Recovery discs (included with your computer): You can use the discs to recover your operating system and programs installed at the factory.
13 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. Set System Date and Time Set or change the date and time on the computer.
Select To do this HP SpareKey Enable/disable HP SpareKey (enabled by default). Always Prompt for HP SpareKey Enrollment Enable/disable HP SpareKey enrollment (enabled by default). Fingerprint Reset on Reboot (If Present) Reset/clear the fingerprint reader ownership (select models only; disabled by default). Change Password Enter, change, or delete a BIOS administrator password.
Select Device Configurations To do this ● Enable/disable SD Card boot (enabled by default). ● Enable/disable floppy boot (enabled by default). ● Enable/disable PXE Internal NIC boot (enabled by default). ● Enable/disable Unified Extensible Firmware Interface (UEFI) Boot Mode (disabled by default). ● Set the Legacy Boot Order. ● Enable/disable USB legacy support (enabled by default).
Select Built-In Device Options Port Options (all are enabled by default) To do this ● Enable/disable Num lock state at boot (disabled by default). ● Enable/disable TXT (Intel® Trusted Execution Technology) (select models only; disabled by default). ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by default).
Select To do this ● Enable/disable the 1394 port. ● Enable/disable the ExpressCard slot. ● Enable/disable the smart card slot. ● Enable/disable the eSATA/USB port. Set Security Level Change, view, or hide security levels for all BIOS menu items. Restore Security Defaults Restore the default security settings.
14 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices contain bootable media or files that the computer needs to start and operate properly.
NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, depending on the format of the boot CD.
Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3.
Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first of each type of boot device (except for optical devices).
Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen, and then pressing f9 to enter the Boot Device Options menu. ● To use MultiBoot Express to set variable boot orders.
Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, and then press enter. 4.
15 Management and printing Using Client Management Solutions Client Management Solutions software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in a networked environment.
Managing and updating software HP provides several tools for managing and updating software on client computers: ● HP Client Manager for Altiris (select models only) NOTE: To download HP Client Manager for Altiris or to obtain more information about HP Client Manager for Altiris, see the HP Web site at http://www.hp.com.
● ● Help desk and problem resolution ◦ Management of help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy-to-use software distribution capabilities.
HP CCM (Client Configuration Manager) (select models only) HP CCM (Client Configuration Manager) automates the management of software such as operating systems, programs, software updates, and content and configuration settings to ensure that each computer is maintained in the correct configuration. With these automated management solutions, you can manage software throughout the life cycle of the computer.
HP SSM (System Software Manager) HP SSM (System Software Manager) lets you remotely update system-level software on multiple systems simultaneously. When executed on a client computer, SSM detects versions of both hardware and software, and then updates designated software from a central repository, known as a file store. Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software CD.
Using the HP Universal Print Driver (select models only) The HP Universal Print Driver Series for Windows is a single intelligent driver that replaces individual drivers for HP networked printers. NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download the HP Universal Print Driver or obtain more information about using it, see the HP Web site at http://www.hp.com/go/universalprintdriver (English only). To print using the HP Universal Print Driver: 1.
16 Routine care Cleaning products Use the following products to safely clean and disinfect your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.
Cleaning procedures Follow the procedures in this section to safely clean your computer. WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is turned on: Turn off the computer. Disconnect external power. Disconnect all powered external devices. CAUTION: Do not spray cleaning agents liquids directly on any computer surface. Liquids dripped on the surface can permanently damage internal components.
Index Symbols/Numerics 1394 cable, connecting 95 1394 devices connecting 95 stopping 95 1394 port 95 A AC adapter connecting 67 identifying 19 administrator password 115 airport security devices 79 Altiris Deployment Solutions 152 applications key, Windows 10, 11 audio devices, connecting external 48 audio functions, checking 48 audio-out (headphone) jack 15 Automatic DriveLock password entering 123 removing 124 AutoPlay 52 B battery calibrating 72 charging 69, 72 conserving power 74 disposing 75 identifyi
Computer Setup BIOS administrator password 116 device security 125 DriveLock password 119 enabling bootable devices 148 File menu 141 navigating and selecting 139 restoring factory settings 140 Security menu 141 setting boot order 150 setting MultiBoot Express prompt 151 System Configuration menu 142 Computer Setup utility 152 configuring ExpressCards 101 connecting to a LAN 38 connecting to a WLAN 26 connection, external power 67 connector, power 15 conservation, power 74 copyright warning 53 cord, power 1
inserting a memory module expansion 107 primary 111 integrated numeric keypad keys, identifying 11 integrated numeric keypad, identifying 44 interference, minimizing 33 internal display switch 17 internal microphones, identifying 17 Internet connection setup 24 J jacks audio-out (headphone) 15 RJ-45 (network) 15 Java Card defined 103 inserting 103 removing 103 K keyboard hotkeys 39 keyboard screws removing 109 replacing 112 keypad, embedded identifying 42 keypad, external num lock 44 using 44 keypad, integr
ports 1394 95 DisplayPort 14 eSATA/USB 14 external monitor 15, 50 USB 14, 93 power connecting 67 conserving 74 Power Assistant 66 power button, identifying 7, 8 power connector, identifying 15 power cord, identifying 19 power light, identifying 3, 5, 12 primary memory module inserting 111 removing 110 replacing 109 upgrading 109 Product Key 20 product name and number, computer 19 projector, connecting 50 public WLAN connection 26 PXE server 148 Q QuickLook button, identifying 7, 9 QuickLook light, identifyi
turning off the computer 76 TXT (Intel Trusted Execution Technology) 144 U Unified Extensible Firmware Interface (UEFI) mode 143 unresponsive system 76 updates, software 153 upgrade bay replacing a hard drive 86 replacing an optical drive 90 USB cable, connecting 93 USB devices connecting 93 description 93 removing 94 stopping 94 USB hubs 93 USB legacy support 94, 139, 143 USB ports, identifying 14, 93 user password 115 V vents, identifying 14, 16 video, recording 17 Virtualization Technology 143 volume but
