HP Notebook User Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Welcome .......................................................................................................................................................... 1 Finding information ............................................................................................................................... 2 2 Getting to know your computer ..................................................................................................................... 4 Top ....................
4 Keyboard and pointing devices ................................................................................................................... 29 Using the keyboard ............................................................................................................................ 29 Identifying the hot keys ...................................................................................................... 29 Using keypads .....................................................................
Inserting or removing the battery ....................................................................................... 43 Charging a battery ............................................................................................................. 44 Maximizing battery life ....................................................................................................... 45 Managing low battery levels ..............................................................................................
Connecting a USB device .................................................................................................. 62 Removing a USB device .................................................................................................... 62 Using optional external devices .......................................................................................................... 63 Using optional external drives .......................................................................................
13 MultiBoot ..................................................................................................................................................... 81 About the boot device order ............................................................................................................... 81 Enabling boot devices in Computer Setup ......................................................................................... 82 Considering boot order changes .......................................
Index ...................................................................................................................................................................
1 Welcome After you set up and register the computer, take the following steps: ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, refer to Networking on page 22. ● Get to know your computer—Learn about your computer features. Refer to Getting to know your computer on page 4 and Keyboard and pointing devices on page 29 for additional information.
Finding information The computer comes with several resources to help you perform various tasks. Resources For information about Setup Instructions poster ● Setting up the computer ● Identifying computer components Linux Help ● Computer software To access the Linux Help, select Computer > Help.
Resources For information about Limited Warranty* Warranty information To access the warranty: Double-click the HP Documents icon located on the desktop. – or – Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.
2 Getting to know your computer Top TouchPad NOTE: Your computer may look slightly different from the illustration in this section. Component 4 Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) TouchPad zone Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button Functions like the left button on an external mouse. (4) Right TouchPad button Functions like the right button on an external mouse.
Lights NOTE: Refer to the illustration that most closely matches your computer. Component (1) Description Power light ● On: The computer is on. ● Blinking: The computer is in the Suspend state. ● Off: The computer is off or in Hibernation. (2) Caps lock light On: Caps lock is on. (3) Web browser light ● On: The computer is on. ● Off: The computer is off, in the Suspend state, or in Hibernation.
Component (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Suspend state. ● Off: The computer is off or in Hibernation. (2) Caps lock light On: Caps lock is on. (3) Web browser light ● On: The computer is on. ● Off: The computer is off, in the Suspend state, or in Hibernation. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off.
Buttons, speakers, and fingerprint reader (select models only) NOTE: Refer to the illustration that most closely matches your computer. Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Suspend. ● When the computer is in the Suspend state, press the button briefly to exit Suspend. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Component Description (3) Web browser button (select models only) Opens the default Web browser. (4) Wireless button Turns the wireless feature on or off but does not establish a wireless connection. NOTE: A wireless connection may be established if one has been previously configured. (5) 8 Fingerprint reader (select models only) Chapter 2 Getting to know your computer Allows a fingerprint logon to the operating system, instead of a password logon.
Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Suspend. ● When the computer is in the Suspend state, press the button briefly to exit Suspend. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) fn key Executes frequently used system functions when pressed in combination with a function key. (2) Operating system logo key Displays the operating system menu. (3) Function keys Execute frequently used system functions when pressed in combination with the fn key. (4) Embedded numeric keypad keys When the keypad is turned on, it can be used like an external numeric keypad.
Component Description (1) fn key Executes frequently used system functions when pressed in combination with a function key. (2) Operating system logo key Displays the operating system menu. (3) Function keys Execute frequently used system functions when pressed in combination with the fn key. (4) Operating system applications key Displays a shortcut menu for items beneath the cursor. (5) num lk key Alternates between the navigational and numeric functions on the integrated numeric keypad.
Front Component (1) (2) (3) Description Hard drive light Media Card Reader Audio-out (headphone) jack ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive.
Right NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) USB 3.0 port Connects an optional USB device. (2) USB 2.0 port Connects an optional USB device. (3) Optical drive (select models only) Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. (4) Optical drive light (select models only) Lights when the optical drive is active.
Component Description (1) USB 2.0 ports (2) Connect optional USB devices. (2) Optical drive (select models only) Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. 14 (3) Optical drive light (select models only) Lights when the optical drive is active. (4) Optical drive eject button (select models only) Releases the optical drive disc tray.
Left NOTE: Refer to the illustration that most closely matches your computer. Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Power connector Connects an AC adapter. (3) AC adapter/Battery light ● Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent.
Display NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (2) Internal microphones (1 or 2 depending on model) Record sound. (3) Webcam light (select models only) On: The webcam is in use. (4) Webcam (select models only) Records video and captures still photographs.
Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (2) Internal microphones (1 or 2 depending on model) Record sound. (3) Webcam light (select models only) On: The webcam is in use. (4) Webcam (select models only) Records video and captures still photographs. (5) Internal display switch Turns off the display or initiates Suspend if the display is closed while the power is on.
Bottom Component (1) Description Battery and service door release latches ● Releases the battery from the battery bay by sliding the release latches one time. ● When the battery has been removed from the battery bay, releases the service door from the computer by sliding the release latches a second time. (2) Battery bay Contains the battery. (3) Service door Protects the hard drive bay, the wireless LAN (WLAN) module slot, and the memory module slots.
Identifying the bottom parts of the computer NOTE: Refer to the illustration that most closely matches your computer. The service door has been removed in these illustrations.
Components Description (2) Hard drive (3) WLAN module (select models only) Identifying the bottom parts of the computer 21
3 Networking Your computer may support one or both of the following types of Internet access: ● Wireless—For mobile Internet access, you can use a wireless connection. Refer to Connecting to an existing WLAN on page 24 or Setting up a new WLAN on page 25. ● Wired—You can access the Internet by connecting to a wired network. For information on connecting to a wired network, refer to Connecting to a wired network on page 27.
Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP can help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and password to access the Internet. Record this information and store it in a safe place.
Using a WLAN A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: When creating a wireless connection or allowing access to users in a network, you are prompted for the root password. Connecting to an existing WLAN 1. Be sure that the WLAN device is on.
Setting up a new WLAN Required equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● The wireless computer (3) The illustration below shows an example of a wireless network installation that is connected to the Internet. NOTE: Some cable modems include a built-in router. Check with your ISP to see if you need a separate router.
NOTE: HP recommends that you select WPA2, which is the most advanced of the three encryption protocols. The use of WEP encryption is not recommended, because it can be overcome with little effort. ● ● Wi-Fi Protected Access (WPA) and Wi-Fi Protected Access II (WPA2) use security standards to encrypt and decrypt data transmitted over the network. Both WPA and WPA2 dynamically generate a new key for every packet, and they also generate a different set of keys for each computer on the network.
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers ● Phones ● Audio devices The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices.
2. Plug the other end of the cable into a network wall jack (2) or a router (not illustrated). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack.
4 Keyboard and pointing devices Using the keyboard Identifying the hot keys A hot key is a combination of the fn key and one of the function keys . To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the hot key combination. Hotkey combination fn+f1 Description Initiates Suspend, which saves your information in system memory. The display and other system components turn off and power is conserved. To exit Suspend, briefly press the power button.
Hotkey combination Description fn+f7 Mutes or restores speaker sound. fn+f8 Decreases speaker volume. fn+f9 Increases speaker volume. fn+f10 Plays the previous track of an audio CD or the previous section of a DVD or a BD. fn+f11 Plays, pauses, or resumes an audio CD, a DVD, or a BD. fn+f12 Plays the next track of an audio CD or the next section of a DVD or a BD. Using keypads The computer includes an embedded numeric keypad (or an integrated numeric keypad).
Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions: ● To use the navigational function of a keypad key while the keypad is off, press and hold the fn key while pressing the keypad key. ● To use the standard function of a keypad key while the keypad is on: ◦ Press and hold the fn key to type in lowercase.
Using the TouchPad To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons like the buttons on an external mouse. NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Turning the TouchPad off and on To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.
Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view information about each gesture: 1. Select Computer > More Applications. 2. In the left pane, click System, and then click the TouchPad icon 3.
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
5 Multimedia Your computer may include the following: ● Integrated speakers ● Integrated microphones ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys Using the audio features Your computer enables you to use a variety of audio features: ● Play music. ● Record sound. ● Download music from the Internet. ● Create multimedia presentations. ● Transmit sound and images with instant messaging programs. ● Stream radio programs.
Adjusting the volume You can adjust the volume using the following: ● Volume hot keys ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices. NOTE: Volume can also be controlled through the operating system and some programs.
Using the Webcam (select models only) Some computers include an integrated webcam, located at the top of the display. With the preinstalled software, Cheese, you can use the webcam to take a photo or record a video. You can preview and save the photo or video recording.
NOTE: If your computer has an AMD graphics card, follow the instructions in the next section. 1. Click the Gnome Display Applet icon in the notification area at the far right of the taskbar. 2. Select Configure Display Settings. 3. Click Detect Monitors. 4. Click the On radio button to the right of the display layout. If the default monitor is not detected, set the resolution and the refresh rate using your external monitor specifications. Change the rotation if desired.
HDMI The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component. NOTE: To transmit video and/or audio signals through the HDMI port, you need an HDMI cable (purchased separately). One HDMI device can be connected to the HDMI port on the computer. The information displayed on the computer screen can be simultaneously displayed on the HDMI device. To connect a video or audio device to the HDMI port: 1.
6 Power management Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.
When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off. CAUTION: To prevent possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Suspend or Hibernation while reading from or writing to a disc or an external media card. NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Suspend state or in Hibernation.
Using the Power icon The Power icon is located in the notification area, at the far right of the taskbar. The Power icon allows you to quickly access power settings, view remaining battery charge, and select a different power plan. ● To display the percentage of remaining battery charge, click the Power icon, and then click Information. ● To access Power Management Preferences, click the Power icon, and then click Preferences.
Displaying the remaining battery charge ▲ Move the pointer over the Power icon in the notification area, at the far right of the taskbar. Inserting or removing the battery To insert the battery: ▲ Insert the battery (1) into the battery bay until it is seated (2). The battery release latches automatically lock the battery into place. To remove the battery: CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information.
2. Slide the battery up (2), and remove the battery from the battery bay (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter. The battery charges whether the computer is off or in use, but it charges faster when the computer is off.
Maximizing battery life To maximize battery life: 1. Select Computer > Control Center. 2. In the left pane, click System, and then click Power Management in the right pane. 3. On the On Battery Power tab: ● Adjust the slider to the right of Put computer to sleep when inactive for to 30 minutes. ● Select the Suspend or Hibernate option from the dialog box to the right of When laptop lid is closed.
Resolving a low battery level Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2. Replace the discharged battery with a charged battery. 3. Turn on the computer.
NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage. Calibrate a battery before using it if it has been stored for one month or more. Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. Refer to the Regulatory, Safety, and Environmental Notices for battery disposal information.
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: 1. Shut down the computer. 2. Remove the battery from the computer. 3. Connect the AC adapter to the computer, and then plug it into an AC outlet. 4. Turn on the computer. ● If the power lights turn on, the AC adapter is functioning properly.
7 Drives Handling drives CAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. Observe these precautions: ● Before you move a computer that is connected to an external hard drive, initiate Suspend and allow the screen to clear, or properly disconnect the external hard drive.
Using the optional security screw Use the optional security screw to lock the service door to the bottom of the computer. When not in use the security screw can be stored inside the battery bay. To use the security screw: 1. Remove the battery. CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through the operating system before removing the battery. 2.
Removing the service door Remove the service door to access the memory module slot, hard drive, regulatory label, and other components. To remove the service door: 1. Remove the battery. (See Inserting or removing the battery on page 43). 2. With the battery bay toward you, remove the security screw (1) (if the security screw is being used). For additional information about the security screw, see Using the optional security screw on page 50. 3.
52 2. Replace the security screw (4), if desired. For additional information about the security screw, refer to Using the optional security screw on page 50. 3. Replace the battery. (See Inserting or removing the battery on page 43). 4. Turn the computer right-side up, and then reconnect AC power and external devices to the computer. 5. Turn on the computer.
Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Suspend state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. Removing the hard drive 1.
6. Pull the plastic tab on the hard drive (2) towards the side of the computer to disengage the hard drive from the connector, and then lift the hard drive out of the hard drive bay. NOTE: Refer to the illustration that most closely matches your computer. Some hard drives may be wrapped in a plastic covering. After removing the hard drive from the computer, you must remove the plastic covering to access the hard drive itself.
Installing a hard drive 1. Insert the hard drive into the hard drive bay. 2. Pull the plastic tab on the hard drive (1) towards the center of the computer to engage the hard drive with the connector.
3. Replace the four hard drive screws (2). NOTE: Refer to the illustration that most closely matches your computer. 56 4. Replace the service door. (See Removing or replacing the service door on page 50.) 5. Replace the battery. (See Inserting or removing the battery on page 43.
6. Turn the computer right-side up, and then reconnect AC power and external devices to the computer. 7. Turn on the computer. Using optical drives (select models only) Identifying the installed optical drive ▲ Select Computer > More Applications, and then select Audio & Video in the left pane. A list of all the devices installed in your computer, including your optical drive, is displayed. Inserting an optical disc Tray-load 1. Turn on the computer. 2.
Removing an optical disc Tray-load There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens normally 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
When the disc tray fails to open 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it stops. 3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
8 External cards and devices Using Media Card Reader cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. To determine which digital card formats that are supported on your computer, refer to Getting to know your computer on page 4.
To remove a digital card: 1. Open File Browser by selecting Computer > Nautilus. 2. Click the Eject icon next to the name of the media card in the Places list on the left pane of File Browser. NOTE: You are prompted that it is safe to remove the hardware device. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card does not eject, pull the card out of the slot.
Connecting a USB device CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device. ▲ To connect a USB device to the computer, connect the USB cable for the device to the USB port. NOTE: When you connect a USB storage device, you may see a message in the notification area to let you know that the device is recognized by the system. Removing a USB device CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device.
Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged. 1. Connect the device to the computer. 2.
9 Memory modules The computer has one memory module compartment. The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. 7. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. a. Align the notched edge (1) of the memory module with the tab in the memory module slot. b.
c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. 8. Replace the service door. (See Removing or replacing the service door on page 50.) 9. Replace the battery. (See Inserting or removing the battery on page 43.) 10. Turn the computer right-side up, and then reconnect AC power and external devices to the computer. 11. Turn on the computer.
10 Security Protecting the computer NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen. Security features provided with your computer can protect the computer, personal information, and data from a variety of risks. The way you use your computer will determine which security features you need to use. The operating system offers certain security features.
Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in the Computer Setup utility that is preinstalled on the computer. ● Setup and DriveLock passwords are set in Computer Setup and are managed by the system BIOS.
Managing a BIOS administrator password To set, change, or delete this password, follow these steps: 1. Open Computer Setup by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator password, and then press enter. 3.
Managing a Computer Setup DriveLock password CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable, record the DriveLock user password and the DriveLock master password in a safe place away from your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and can no longer be used. DriveLock protection prevents unauthorized access to the contents of a hard drive.
Using Computer Setup Automatic DriveLock In a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic DriveLock password is enabled, a random user password and a DriveLock master password will be created for you. When any user passes the password credential, the same random user and DriveLock master password will be used to unlock the drive. NOTE: You must have a BIOS administrator password before you can access the Automatic DriveLock features.
Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software. There are two types of firewalls to consider: ● Host-based firewalls—Software that protects only the computer it is installed on.
Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. NOTE: The security cable slot on your computer may look different from the illustration in this section. Refer to Getting to know your computer on page 4 for the location of the security cable slot on your computer. 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3.
Using the fingerprint reader (select models only) An integrated fingerprint reader is available on select computer models. In order to use the fingerprint reader, you must set up a user account with a password on the computer. This account allows you to log on to your computer with a swipe of a designated finger. Enabling fingerprint authentication during logon To enable fingerprint authentication during logon: 1. Select Computer > YaST. 2. Enter your root password, and then click Continue. 3.
11 Backup and Recovery Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Performing a system recovery Recovery allows you to repair or restore the computer to its original factory state. You can create an HP factory image restore DVD, using an installed or an external DVD±RW optical drive.
NOTE: You can also restore the computer from the partition by restarting the computer, and then pressing the f11 key. NOTE: If you are unable to boot (start up) your computer from the hard drive partition with the primary operating system or from the recovery partition, and you did not create a system recovery disc, you must purchase a SUSE Linux Enterprise Desktop Operating System DVD to reinstall the operating system. For additional information, refer to the Worldwide Telephone Numbers booklet.
12 Computer Setup (BIOS) and Advanced System Diagnostics Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter Computer Setup. To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
4. Click the appropriate operating system. 5. Go to the BIOS section and download the BIOS software package. 6. Follow the installation instructions as provided with the downloaded BIOS software package. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly.
13 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices contain bootable media or files that the computer needs to start and operate properly.
Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3.
Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first device of each type of boot device (except for optical devices).
Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen, and then pressing f9 to enter the Boot Device Options menu. ● To use MultiBoot Express to set variable boot orders.
Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, and then press enter. 4.
A Troubleshooting and support Troubleshooting The following sections describe several common issues and solutions. The computer is unable to start up If the computer does not turn on when you press the power button, the following suggestions may help you determine why the computer does not start up: ● If the computer is plugged into an AC outlet, plug another electrical device into the outlet to be sure that the outlet is providing adequate power.
The computer is on but not responding If the computer is turned on but is not responding to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs: CAUTION: Emergency shutdown procedures result in the loss of unsaved information. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery.
● Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem, and that the lights are on. ● Disconnect and then reconnect all cables, and turn the power off and then back on. The optical disc tray does not open for removal of a CD or DVD 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2.
The computer does not detect the optical drive If your operating system does not detect an installed device, the device driver software may be missing or corrupted. 1. Remove any discs from the optical drive. 2. Click Computer and then click System Monitor. 3. On the Hardware tab, identify the Storage Controller in the Type column. 4. Click the triangle next to the devices until you locate your optical drive. If the drive is listed, it should be functioning correctly.
The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Turn off Suspend mode and Hibernation. ● Be sure that you are using the right kind of disc for your drive. ● Be sure that the disc is inserted properly. ● Select a slower write speed and try again. ● If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Serial number label—Provides important information, including the following: Component (1) Product name (2) Serial number (3) Part number/product number (4) Warranty period (5) Model description (select models only) Have this information available when you contact technical support.
B Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.
Cleaning procedures Follow the procedures in this section to safely clean your computer or tablet PC. WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer or tablet PC while it is turned on: Turn off the computer or tablet PC. Disconnect external power. Disconnect all powered external devices. CAUTION: Do not spray cleaning agents or liquids directly on any computer or tablet PC surface. Liquids dripped on the surface can permanently damage internal components.
C Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
Operating environment Factor Metric U.S.
D Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
Index A AC adapter 13 airport security devices 49 audio features 35 audio functions, checking 36 audio-in (microphone) jack, identifying 12 audio-out (headphone) jack, identifying 12 B backup 75 battery charging 44 conserving power 46 disposing 47 life 45 low battery levels 45 power 42 removing 43 replacing 43 storing 46 temperature 46 battery bay 19 battery light 13, 16 battery release latch 19 BIOS determining version 79 downloading an update 79 updating 79 BIOS administrator password creating 69 enterin
H hard drive external 63 installing 55 removing 53 hard drive light 12 hard drive, identifying 19 HDMI port, connecting 39 HDMI port, identifying 15, 16 HDMI, configuring audio 39 headphone (audio-out) jack 12 Hibernation exiting 41 initiated during critical battery level 45 initiating 41 high-definition devices, connecting 39 hot keys adjusting volume 30 audio CD, DVD, or BD controls 30 battery charge 29 decrease screen brightness 29 description 29 increase screen brightness 29 muting speaker sound 30 Quic
optical drive 63 optical drive eject button, identifying 13, 14 optical drive light, identifying 13, 14 optical drive, identifying 13, 14 optional external devices, using 63 optional security cable 73 P passwords set in Computer Setup 68 set in operating system 68 pinching TouchPad gesture 34 ports external monitor 15, 16, 37 HDMI 15, 16, 39 USB 13, 14, 15, 16, 61 VGA 37 power button, identifying 7, 9 power connector, identifying 13, 16 power lights 5, 6 power, conserving 46 product name and number, compute
