User Manual

11 Backup and recovery .................................................................................................................................... 78
Backing up your information ............................................................................................................... 78
Performing a system recovery ............................................................................................................ 78
Using the Windows recovery tools ..................................................................................... 78
Using f11 recovery tools .................................................................................................... 79
Using Windows operating system media (purchased separately) ..................................... 80
Using Windows Refresh or Windows Reset ...................................................................... 80
Using HP Software Setup .................................................................................................. 80
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 81
Using Computer Setup ....................................................................................................................... 81
Starting Computer Setup ................................................................................................... 81
Navigating and selecting in Computer Setup ..................................................................... 81
Restoring factory settings in Computer Setup ................................................................... 82
Updating the BIOS ............................................................................................................. 82
Determining the BIOS version ........................................................................... 82
Downloading a BIOS update ............................................................................. 83
Using MultiBoot .................................................................................................................................. 84
About the boot device order ............................................................................................... 84
Choosing MultiBoot preferences ........................................................................................ 84
Setting a new boot order in Computer Setup .................................................... 84
Dynamically choosing a boot device using the f9 prompt ................................. 85
Setting a MultiBoot Express prompt .................................................................. 85
Entering MultiBoot Express preferences ........................................................... 85
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 86
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 86
13 Support ......................................................................................................................................................... 87
Contacting support ............................................................................................................................. 87
Labels ................................................................................................................................................. 88
14 Specifications ................................................................................................................................................ 89
Input power ......................................................................................................................................... 89
Operating environment ....................................................................................................................... 89
Appendix A Traveling with the computer ........................................................................................................... 90
Appendix B Troubleshooting .............................................................................................................................. 91
Troubleshooting resources ................................................................................................................. 91
Resolving issues ................................................................................................................................ 91
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