HP Notebook User Guide
© Copyright 2011 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Welcome .......................................................................................................................................................... 1 Finding information ............................................................................................................................... 2 2 Getting to know your computer ..................................................................................................................... 3 Top ....................
Connecting a country- or region-specific modem cable adapter ....................... 18 Connecting to a local area network (LAN) (select models only) ........................................ 19 4 Keyboard and pointing devices ................................................................................................................... 20 Using the keyboard ............................................................................................................................
Changing the current power management settings .......................................... 35 Using battery power ........................................................................................................................... 36 Displaying the remaining battery charge ........................................................................... 36 Inserting or removing the battery ....................................................................................... 37 Charging a battery .........
10 Security ........................................................................................................................................................ 58 Protecting the computer ..................................................................................................................... 58 Using passwords ................................................................................................................................ 59 Setting passwords in the operating system .........
Labels ................................................................................................................................................. 73 Appendix B Cleaning your computer ............................................................................................................. 74 Cleaning products .............................................................................................................................. 74 Appendix C Specifications ...................................
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1 Welcome The following section is included in this chapter: ● Finding information After you set up and register the computer, take the following steps: ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, refer to Networking on page 12. ● Get to know your computer—Learn about your computer features. Refer to Getting to know your computer on page 3 and Keyboard and pointing devices on page 20 for additional information.
Finding information The computer comes with several resources to help you perform various tasks. Resources For information about Quick Setup poster ● Setting up the computer ● Identifying computer components Linux Help ● Computer software To access the Linux Help, select Computer > Help.
2 Getting to know your computer The following sections are included in this chapter: ● Top ● Front ● Right ● Left ● Display ● Bottom Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) TouchPad Moves the pointer and selects or activates items on the screen.
Component Description (3) Left TouchPad button Functions like the left button on an external mouse. (4) Right TouchPad button Functions like the right button on an external mouse. Lights Component (1) 4 Description Power light ● On: The computer is on. ● Blinking: The computer is in the Suspend state. ● Off: The computer is off or in Hibernation. (2) Web browser light On: Launching the Firefox browser.
Buttons (select models only) Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Suspend. ● When the computer is in the Suspend state, press the button briefly to exit Suspend. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Keys Component 6 Description (1) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (2) Computer key Displays the Computer menu. (3) Function keys Execute frequently used system functions when pressed in combination with the fn key. (4) Menu key Displays the active program's shortcut menu (same as the right-click menu).
Front Component (1) (2) Description Drive light Media Card Reader ● Blinking white: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Supports the following digital card formats: ● Memory Stick Pro ● Memory Stick Duo Pro ● MultiMediaCard ● MultiMediaCard Micro ● Secure Digital (SD) Card ● Secure Digital (SD) Micro Card (3) Speakers (2) Produce sound.
Right Component (1) Description AC adapter light ● White: The computer is connected to external power and the battery is 90 to 99% charged. ● Amber: The computer is connected to external power and the battery is 0 to 90% charged. ● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off: The battery is fully charged.
Left Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) RJ-11 (modem) jack (select models only) Connects a modem cable. (3) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
Display Component Description (1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local-area networks (WLAN). (3) Internal microphone(s) (1 or 2 depending on model) Records sound. (4) Webcam light (select models only) On: The webcam is in use. (5) Webcam (select models only) Records video and captures still photographs.
Bottom Component Description (1) Battery and access cover release latches Release the battery from the battery bay, and releases the access cover from the computer. (2) Battery bay Holds the battery. (3) SIM slot Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. (4) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
3 Networking The following sections are included in this chapter: ● Using an Internet service provider (ISP) ● Identifying wireless and network status icons ● Creating a wireless connection ● Using a WLAN ● Using Bluetooth wireless devices (select models only) ● Connecting to a wired network Your computer may support one or both of the following types of Internet access: ● Wireless—For mobile Internet access, you can use a wireless connection.
Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP can help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and password to access the Internet. Record this information and store it in a safe place.
Identifying wireless and network status icons Icon Name Description Wireless (connected) Indicates that one or more wireless devices are on. Network Connection (connected) Indicates that the wired network is connected and active. If both wired and wireless connections are active, the operating system uses the wired connection because it is faster. Network Connection (disconnected) Indicates that wired and wireless networks are not connected.
Connecting to an existing WLAN 1. Be sure that the WLAN device is on. NOTE: Refer to Getting to know your computer on page 3 for information on identifying the location of the wireless button and wireless light on your computer. 2. Click the Network Connection icon in the notification area, at the far right of the taskbar. Available wireless networks are listed under Wireless Networks. 3. Click the desired wireless network.
For help in setting up your WLAN, refer to the information provided by your router manufacturer or your ISP. Protecting your WLAN When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security.
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers ● Phones ● Audio devices The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices.
2. Plug the modem cable into the RJ-11 telephone wall jack (2). Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter. To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: 18 1.
Connecting to a local area network (LAN) (select models only) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: 1. Plug the network cable into the network jack (1) on the computer. 2.
4 Keyboard and pointing devices The following sections are included in this chapter: ● Using the keyboard ● Using the TouchPad Using the keyboard Identifying the hotkeys A hotkey is a combination of the fn key (1) and one of the function keys (2). To use a hotkey: ▲ 20 Briefly press the fn key, and then briefly press the second key of the hotkey combination.
Hotkey combination fn+f1 Description Initiates Suspend, which saves your information in system memory. The display and other system components turn off and power is conserved. To exit Suspend, briefly press the power button. CAUTION: To reduce the risk of information loss, save your work before initiating Suspend. NOTE: If a critical battery level occurs while the computer is in Suspend, the computer initiates Hibernation and the information stored in is saved to the hard drive.
Using keypads The computer includes either an embedded numeric keypad or an integrated numeric keypad. The computer also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Using the embedded numeric keypad (1) Component Description fn key Turns the embedded numeric keypad on and off when pressed in combination with the num lk key.
Turning the embedded numeric keypad on and off Press fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off the keypad. NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad is connected to the computer.
Using the TouchPad To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons like the buttons on an external mouse. To scroll up and down using the TouchPad vertical scroll zone, slide your finger up or down over the lines. NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad before moving it to the scroll zone.
Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To turn the gestures on and off: 1. Select Computer > Control Center > TouchPad, and then click the Settings button. 2. Select the gesture that you want to turn on or off. 3.
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. NOTE: Two-finger scrolling is enabled at the factory. Pinching/Zooming Pinching allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
5 Multimedia The following sections are included in this chapter: ● Using the media activity keys ● Using the audio features ● Using the Webcam (select models only) ● Using video devices Your computer may include the following: ● Integrated speakers ● Integrated microphones ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys Using the media activity keys Depending on your computer model, you may have the following media activity controls that allow you to
Using the audio features Your computer enables you to use a variety of audio features: 28 ● Play music. ● Record sound. ● Download music from the Internet. ● Create multimedia presentations. ● Transmit sound and images with instant messaging programs. ● Stream radio programs (select models only). ● Create (burn) audio CDs using the installed optical drive (select models only) or on an optional external optical drive (purchased separately).
Adjusting the volume Depending on your computer model, you can adjust the volume using the following: ● Volume buttons ● Volume hotkeys ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. NOTE: Volume can also be controlled through the operating system and some programs.
Using video devices Your computer may have one or more of the following external video ports: ● VGA ● HDMI VGA The external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer. ▲ To connect a VGA display device, connect the device cable to the external monitor port. NOTE: Press fn+f4 to switch the image between the display devices connected to the computer.
Connecting an HDMI device (select models only) The HDMI (High Definition Multimedia Interface) port connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component. NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased separately). One HDMI device can be connected to the HDMI port on the computer.
Configuring audio for HDMI (select models only) To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: 1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Open Volume Control. 2. On the Output Devices tab, click the HDMI audio device. 3. Click the down arrow, and then click Default.
6 Power management The following sections are included in this chapter: ● Shutting down the computer ● Setting power options ● Using battery power ● Using external AC power Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The shut down command closes all open programs, including the operating system, and then turns off the display and computer.
Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Suspend and Hibernation. When Suspend is initiated, the power light blinks and the screen clears. Your work is saved to memory, letting you exit the Suspend state faster than exiting Hibernation. If the computer is in the Suspend state for an extended period or if the battery reaches a critical battery level while in the Suspend state, the computer initiates Hibernation.
Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power, or when the battery reaches a critical battery level. Power settings and timeouts can be changed using Power Management in Control Center. With the computer on, you can initiate Hibernation in any of the following ways: ● Briefly press the power button. ● Select Computer > Shutdown > Hibernate.
Using battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When a charged battery is in the computer and the computer is plugged into external AC power, the computer runs on AC power. If the computer contains a charged battery and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter is disconnected from the computer.
Inserting or removing the battery CAUTION: Removing a battery that is the sole power source may cause loss of information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer before removing the battery. To insert the battery: ▲ insert the battery (1), and pivot the battery downward (2) into the battery bay. The battery release latches automatically lock the battery into place. To remove the battery: 1.
Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature.
Maximizing battery life To maximize battery life: 1. Select Computer > Control Center > Power Management. 2. Under the On Battery Power tab: ● Adjust the slider to the right of Put computer to sleep when inactive for to 30 minutes. ● Select the Suspend or Hibernate option from the dialog box to the right of When laptop lid is closed. ● Select the Hibernate or Shutdown option from the dialog box to the right of When battery power is critically low. 3.
Resolving a low battery level Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2. Replace the discharged battery with a charged battery. 3. Turn on the computer.
NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage. Calibrate a battery before using it if it has been stored for one month or more. Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. Refer to the Regulatory, Safety, and Environmental Notices for battery disposal information.
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power light is off. To test the AC adapter: 1. Shut down the computer. 2. Remove the battery from the computer. 3. Connect the AC adapter to the computer, and then plug it into an AC outlet. 4. Turn on the computer. ● If the power light turns on, the AC adapter is functioning properly.
7 Drives The following sections are included in this chapter: ● Handling drives ● Replacing or upgrading the hard drive Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply.
● If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging and label the package “FRAGILE.” ● Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives.
7. Disconnect the hard drive connector from the system board (1), and then remove the four screws from the hard drive (2). 8. Lift the hard drive (3) out of the hard drive bay.
Installing a hard drive 1. Insert the hard drive into the hard drive bay (1). 2. Replace the four hard drive screws (2), and then connect the hard drive connector to the system board (3). 3. Align the tabs on the access cover with the notches on the computer (1), then slide the cover in to close it (2). The release latches automatically lock the access cover into place (3).
4. Replace the access cover screw (4). 5. Replace the battery. 6. Connect AC power and external devices to the computer. 7. Turn on the computer. 8. After you install the hard drive you will need to format the drive. Follow the on-screen instructions to format the hard drive.
8 External cards and devices The following sections are included in this chapter: ● Using Digital Media Slot cards (select models only) ● Using a USB device ● Using optional external devices Using Digital Media Slot cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers.
Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. To remove a digital card: 1. Open File Browser by selecting Computer > Nautilus. 2. Click the Eject icon next to the name of the digital card in the Places list on the left pane of File Browser. NOTE: You are prompted that it is safe to remove the hardware device. 3.
Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Devices can be connected to the system. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The computer has 3 USB ports, which support USB 1.0 and USB 2.0 devices.
Connecting a USB device CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device. ▲ To connect a USB device to the computer, connect the USB cable for the device to the USB port. You will hear a sound when the device has been detected. NOTE: When you connect a USB device, you may see a message in the notification area to let you know that the device is recognized by the system.
Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged. 1. Connect the device to the computer. 2.
9 Memory modules The computer memory module compartment is located on the bottom of the computer. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
6. Slide the access cover back (3), and then lift it away from the computer (4). NOTE: The access cover screw may be placed in the secure slot (5) for safekeeping while the cover is removed or if the screw is not inserted after replacing the access cover. 7. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. 8. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. a. Align the notched edge (1) of the memory module with the tab in the memory module slot. b.
c. 9. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. Align the tabs (1) on the access cover with the notches on the computer (1), then slide the cover in to close it (2). The release latches automatically lock the access cover into place (3).
10. Replace the access cover screw (4). 11. Replace the battery. 12. Connect AC power and external devices to the computer. 13. Turn on the computer.
10 Security The following sections are included in this chapter: ● Protecting the computer ● Using passwords ● Using firewall software ● Installing an optional security cable Protecting the computer NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen. Security features provided with your computer can protect the computer, personal information, and data from a variety of risks.
Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in the operating system or in Computer Setup that is preinstalled on the computer. NOTE: To reduce the risk of being locked out of the computer, record each password and store it in a secure place.
Managing an administrator password To set, change, or delete this password, follow these steps: 1. Open Computer Setup by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Use the arrow keys to select Security > Set Administrator password, and then press enter. 3.
Entering a power-on password At the Enter Password prompt, type your password, and then press enter. After 3 unsuccessful attempts to enter the password, you must restart the computer and try again. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software.
Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. NOTE: The security cable slot on your computer may look different from the illustration in this section. Refer to Getting to know your computer on page 3 for the location of the security cable slot on your computer. 62 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3.
11 Backup and Recovery The following sections are included in this chapter: ● Performing a system recovery ● Backing up your information Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Performing a system recovery Recovery allows you to repair or restore the computer to its original factory state.
Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, or discs. Back up your system at the following times: ● At regularly scheduled times ● Before the computer is repaired or restored ● Before you add or modify hardware or software To back up your home directory files using Backup Manager Settings: 1.
12 Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by using Computer Setup. 1. Start Computer Setup. 2. Use a pointing device or the arrow keys to select File > System Information. BIOS and other system information is displayed. 3.
A Troubleshooting and support The following sections are included in this appendix: ● Troubleshooting ● Contacting customer support ● Labels Troubleshooting The following sections describe several common issues and solutions.
repeatedly, the image alternates among the computer display, one or more external displays, and simultaneous display on all devices. Software is functioning abnormally If the software is unresponsive or responds abnormally, restart the computer by clicking Computer > Shutdown > Restart. If you cannot restart the computer using this procedure, refer to the next section, The computer is on but not responding on page 69.
The wireless network connection is not working If a wireless network connection is not working as expected, follow these suggestions: ● To enable or disable a wireless or wired network device, right-click the Network Connection icon in the notification area, at the far right of the taskbar. To enable devices, select the check box from the menu option. To disable the device, clear the check box. ● Be sure that the wireless device is turned on.
The computer does not detect the optical drive If your operating system does not detect an installed device, the device driver software may be missing or corrupted. 1. Remove any discs from the optical drive. 2. Click Computer and then click System Monitor. 3. On the Hardware tab, identify the Storage Controller in the Type column. 4. Click the triangle next to the devices until you locate your optical drive. If the drive is listed, it should be functioning correctly.
The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Turn off Suspend mode and Hibernation. ● Be sure that you are using the right kind of disc for your drive. ● Be sure that the disc is inserted properly. ● Select a slower write speed and try again. ● If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Serial number label—Provides important information, including the following: Component (1) Product name (2) Serial number (s/n) (3) Part number/product number (p/n) (4) Warranty period (5) Model description Have this information available when you contact technical support. The serial number label is affixed inside the battery bay.
B Cleaning your computer ● Cleaning products Cleaning products Use the following products to safely clean and disinfect your notebook or tablet PC: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.
C Specifications The following sections are included in this appendix: ● Input power ● Operating environment Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz.
Operating environment Factor Metric U.S.
D Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
Index A AC adapter light 8 access cover removing 44, 54 access cover release latches 11 action keys volume 29 administrator password creating 60 entering 60 managing 60 airport security devices 44 audio features 28 audio functions, checking 29 audio-in (microphone) jack 7 audio-out (headphone) jack 7 B backup 63 battery charging 38 conserving power 40 disposing 41 inserting 37 life 39 low battery levels 39 power 36 removing 37 storing 40 temperature 40 battery bay 11, 73 battery release latches 11, 37 BIOS
HDMI 31 HDMI port, identifying 9 Hibernation exiting 35 initiated during critical battery level 39 initiating 35 high-definition devices, connecting 31 hotkeys adjusting volume 21 audio CD, DVD, or BD controls 21 battery charge 21 decrease screen brightness 21 description 20 increase screen brightness 21 muting speaker sound 21 Suspend 21 switching screen image 21 using 20 hubs 50 I icons network 14 wired network 14 wireless 14 input power 75 integrated webcam light, identifying 10 internal microphones, ide
RJ-11 (modem) jack, identifying 9 RJ-45 (network) jack, identifying 8 S screen brightness keys 21 screen image, switching 21 scrolling TouchPad gesture 26 security cable 62 security cable slot, identifying 9 security, wireless 16 serial number, computer 73 setup of WLAN 15 setup utility navigating and selecting 65 restoring factory settings 66 shut down 33 SIM slot, identifying 11 slots security cable 9 SIM 11 speakers, identifying 7 storing battery 40 Suspend exiting 34 initiating 34 T temperature 40 Touch
