Specifications
Table Of Contents
- Product Features
- Activating and Customizing the Software
- Computer Setup (F10) Utility
- Illustrated parts catalog
- Serial ATA (SATA) Drive Guidelines and Features
- Routine Care and Disassembly Preparation
- Removal and Replacement Procedures – Microtower (MT) Chassis
- Removal and Replacement Procedures – Small Form Factor (SFF) Chassis
- Troubleshooting Without Diagnostics
- Safety and Comfort
- Before You Call for Technical Support
- Helpful Hints
- Solving General Problems
- Solving Power Problems
- Solving Hard Drive Problems
- Solving Media Card Reader Problems
- Solving Display Problems
- Solving Audio Problems
- Solving Printer Problems
- Solving Keyboard and Mouse Problems
- Solving Hardware Installation Problems
- Solving Network Problems
- Solving Memory Problems
- Solving Processor Problems
- Solving CD-ROM and DVD Problems
- Solving USB Flash Drive Problems
- Solving Front Panel Component Problems
- Solving Internet Access Problems
- Solving Software Problems
- Contacting Customer Support
- HP PC Hardware Diagnostics
- Backup and Recovery
- Power Cord Set Requirements
- POST Error Messages
- Password Security and Resetting CMOS
- Specifications
- Index
Table E-1 Numeric Codes and Text Messages (continued)
Control panel message Description Recommended action
2230-General error during MEBx execution Error occurred during MEBx execution
which fails into the “General” grouping.
Status information displayed along with the
error provides further clarity into the failure.
MEBx handles transference of information
between the system BIOS and ME
firmware.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
2231-ME error during MEBx execution Error occurred during MEBx execution
which fails into “ME” grouping.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
2232-AMT error during MEBx execution Error occurred during MEBx execution
which fails into “AMT” grouping.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
2233-HECI error during MEBx execution Error occurred during MEBx execution
which fails into “MEI or HECI” grouping.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
2239-ME image lock failure Special system configurations with reduced
ME firmware image require BIOS control of
ME firmware upgrading. A failure has
occurred after the ME firmware update
process in which the BIOS could not relock
the ME firmware region.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
2240-ME image unlock failure Special system configurations with reduced
ME firmware image require BIOS control of
ME firmware upgrading. A failure has
occurred prior to the ME firmware update
process in which the BIOS could not unlock
the ME firmware region.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
Invalid Electronic Serial Number Electronic serial number is missing. Enter the correct serial number in Computer
Setup.
POST Numeric Codes and Text Messages 203