Specifications
Table Of Contents
- Product Features
- Activating and Customizing the Software
- Computer Setup (F10) Utility
- Illustrated parts catalog
- Serial ATA (SATA) Drive Guidelines and Features
- Routine Care and Disassembly Preparation
- Removal and Replacement Procedures – Microtower (MT) Chassis
- Removal and Replacement Procedures – Small Form Factor (SFF) Chassis
- Troubleshooting Without Diagnostics
- Safety and Comfort
- Before You Call for Technical Support
- Helpful Hints
- Solving General Problems
- Solving Power Problems
- Solving Hard Drive Problems
- Solving Media Card Reader Problems
- Solving Display Problems
- Solving Audio Problems
- Solving Printer Problems
- Solving Keyboard and Mouse Problems
- Solving Hardware Installation Problems
- Solving Network Problems
- Solving Memory Problems
- Solving Processor Problems
- Solving CD-ROM and DVD Problems
- Solving USB Flash Drive Problems
- Solving Front Panel Component Problems
- Solving Internet Access Problems
- Solving Software Problems
- Contacting Customer Support
- HP PC Hardware Diagnostics
- Backup and Recovery
- Power Cord Set Requirements
- POST Error Messages
- Password Security and Resetting CMOS
- Specifications
- Index
Table E-1 Numeric Codes and Text Messages (continued)
Control panel message Description Recommended action
2211-Memory not configured correctly for
proper MEBx execution.
DIMM1 or XMM1 is not installed. Make sure there is a memory module in the
black DIMM1 socket and that it is properly
seated.
2212-USB Key Provisioning failure writing to
device
USB device used for USB key provisioning
will not allow BIOS to update provision file
properly.
1. Try a different USB key device for
provisioning.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
2217-ME Firmware Version request failure ME firmware is not properly responding to
BIOS query for version information.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
2218-ME Firmware Version should be
updated
ME firmware must be updated to match
current functionality contained in the system
BIOS.
1. Update to the latest ME firmware
version.
2. If the error persists and system BIOS
has been recently updated, restore
previous system BIOS version.
3. If the error still persists, replace the
system board.
2219-USB Key Provisioning file has invalid
header identifier
Provisioning file contained on the USB key
has been corrupted or is not a valid version
for the current ME firmware.
1. Recreate the provisioning file using
third party management console
software.
2. If the error persists and system BIOS
has been recently updated, restore
previous system BIOS version.
Otherwise, update the ME firmware
version.
3. If the error still persists, replace the
system board.
2220-USB Key Provisioning file has
mismatch version
Provisioning file contained on the USB key
is not a valid version for the current ME
firmware.
1. Reboot the computer.
2. If the error persists and system BIOS
has been recently updated, restore
previous system BIOS version.
Otherwise, update the ME firmware
version.
3. If the error still persists, replace the
system board.
202 Appendix E POST Error Messages