Specifications
Table Of Contents
- Product Features
- Activating and Customizing the Software
- Computer Setup (F10) Utility
- Illustrated parts catalog
- Serial ATA (SATA) Drive Guidelines and Features
- Routine Care and Disassembly Preparation
- Removal and Replacement Procedures – Microtower (MT) Chassis
- Removal and Replacement Procedures – Small Form Factor (SFF) Chassis
- Troubleshooting Without Diagnostics
- Safety and Comfort
- Before You Call for Technical Support
- Helpful Hints
- Solving General Problems
- Solving Power Problems
- Solving Hard Drive Problems
- Solving Media Card Reader Problems
- Solving Display Problems
- Solving Audio Problems
- Solving Printer Problems
- Solving Keyboard and Mouse Problems
- Solving Hardware Installation Problems
- Solving Network Problems
- Solving Memory Problems
- Solving Processor Problems
- Solving CD-ROM and DVD Problems
- Solving USB Flash Drive Problems
- Solving Front Panel Component Problems
- Solving Internet Access Problems
- Solving Software Problems
- Contacting Customer Support
- HP PC Hardware Diagnostics
- Backup and Recovery
- Power Cord Set Requirements
- POST Error Messages
- Password Security and Resetting CMOS
- Specifications
- Index

Table E-1 Numeric Codes and Text Messages (continued)
Control panel message Description Recommended action
303-Keyboard Controller Error I/O board keyboard controller. 1. Reconnect keyboard with computer
turned off.
2. Replace the system board.
304-Keyboard or System Unit Error Keyboard failure. 1. Reconnect the keyboard with computer
turned off.
2. Ensure that none of the keys are
depressed.
3. Replace the keyboard.
4. Replace the system board.
501-Display Adapter Failure Graphics display controller. 1. Reseat the graphics card
(if applicable).
2. Clear CMOS. (See Appendix B,
Password Security and Resetting
CMOS on page 208.)
3. Verify monitor is attached and turned
on.
4. Replace the graphics card (if possible).
510-Flash Screen Image Corrupted Flash Screen image has errors. Reflash the system ROM with the latest
BIOS image.
511-CPU, CPUA, or CPUB Fan not
Detected
CPU fan is not connected or may have
malfunctioned.
1. Reseat CPU fan.
2. Reseat fan cable.
3. Replace CPU fan.
512-Chassis, Rear Chassis, or Front
Chassis Fan not Detected
Chassis, rear chassis, or front chassis fan is
not connected or may have malfunctioned.
1. Reseat chassis, rear chassis, or front
chassis fan.
2. Reseat fan cable.
3. Replace chassis, rear chassis, or front
chassis fan.
513-Front Chassis fan not detected Front chassis fan is not connected or may
have malfunctioned.
1. Reseat front chassis fan.
2. Reseat fan cable.
3. Replace front chassis fan.
514-CPU or Chassis Fan not Detected CPU or chassis fan is not connected or may
have malfunctioned.
1. Reseat CPU or chassis fan.
2. Reseat fan cable.
3. Replace CPU or chassis fan.
515-Power Supply fan not detected Power supply fan is not connected or may
have malfunctioned.
1. Reseat power supply fan.
2. Reseat fan cable.
3. Replace power supply fan.
198 Appendix E POST Error Messages










