Specifications
Table Of Contents
- Product Features
- Activating and Customizing the Software
- Computer Setup (F10) Utility
- Illustrated parts catalog
- Serial ATA (SATA) Drive Guidelines and Features
- Routine Care and Disassembly Preparation
- Removal and Replacement Procedures – Microtower (MT) Chassis
- Removal and Replacement Procedures – Small Form Factor (SFF) Chassis
- Troubleshooting Without Diagnostics
- Safety and Comfort
- Before You Call for Technical Support
- Helpful Hints
- Solving General Problems
- Solving Power Problems
- Solving Hard Drive Problems
- Solving Media Card Reader Problems
- Solving Display Problems
- Solving Audio Problems
- Solving Printer Problems
- Solving Keyboard and Mouse Problems
- Solving Hardware Installation Problems
- Solving Network Problems
- Solving Memory Problems
- Solving Processor Problems
- Solving CD-ROM and DVD Problems
- Solving USB Flash Drive Problems
- Solving Front Panel Component Problems
- Solving Internet Access Problems
- Solving Software Problems
- Contacting Customer Support
- HP PC Hardware Diagnostics
- Backup and Recovery
- Power Cord Set Requirements
- POST Error Messages
- Password Security and Resetting CMOS
- Specifications
- Index
Using f11 recovery tools
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
that you have created and any software that you have installed on the computer are permanently
removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that
were installed at the factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11:
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition: From the Start screen, type C,
and then select Computer.
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and
programs using the Windows 8 operating system media, and the Driver Recovery media (both
purchased separately). For additional information, see
Using Windows 8 operating system
media (purchased separately) on page 192.
3. If the HP Recovery partition is listed, restart the computer, and then press esc while the
company logo is displayed. The computer Startup Menu displays.
4. Press f11 to select the System Recovery option.
5. Follow the on-screen instructions.
Using Windows 8 operating system media (purchased separately)
To order Windows 8 operating system media, go to http://www.hp.com/support, select your country or
region, and follow the on-screen instructions. You can also order the media by calling support.
CAUTION: Using Windows 8 operating system media completely erases hard drive contents and
reformats the hard drive. All files that you have created and any software that you have installed on
the computer are permanently removed. When reformatting is complete, the recovery process helps
you restore the operating system, as well as drivers, software, and utilities.
To initiate recovery using Windows 8 operating system media:
NOTE: This process takes several minutes.
1. If possible, back up all personal files.
2. Restart the computer, and then follow the instructions provided with the Windows 8 operating
system media to install the operating system.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
After the repair is completed:
1. Remove the Windows 8 operating system media, and then insert the Driver Recovery media.
2. Install the Hardware Enabling Drivers first, and then install Recommended Applications.
192 Appendix C Backup and Recovery