HP Photosmart C8100 All-in-One series Windows Help
1 HP Photosmart C8100 All-in-One series Help........................................................................7 2 HP All-in-One overview The HP All-in-One at a glance....................................................................................................9 Control panel overview.............................................................................................................10 Control panel features...............................................................................
Contents Computer connection information.............................................................................................23 Supported connection types...............................................................................................23 Connect using Ethernet......................................................................................................23 Connect using integrated wireless WLAN 802.11..............................................................
7 Print from your computer Print from a software application..............................................................................................75 Make the HP All-in-One the default printer...............................................................................76 Change the print settings for the current job............................................................................76 Set the paper size........................................................................................
9 Contents Use the scan features Make reprints of your photos..................................................................................................113 Scan an image........................................................................................................................114 Scan an original to a computer.........................................................................................115 Scan an original to a memory card or storage device....................................
Contents Turn off the HP All-in-One......................................................................................................142 14 Troubleshooting Troubleshooting tips...............................................................................................................145 Communication problems over a USB connection...........................................................145 Information on ink cartridges and the print head.............................................................
Contents Environmental product stewardship program.........................................................................221 Paper use.........................................................................................................................221 Plastics.............................................................................................................................221 Material safety data sheets......................................................................................
HP Photosmart C8100 All-inOne series Help For information about the HP All-in-One, see: • • • • • • • • • • • • • • “HP All-in-One overview” on page 9 “Find more information” on page 17 “Finish setting up the HP All-in-One” on page 19 “How do I?” on page 55 “Load originals and load paper” on page 57 “Print from your computer” on page 75 “Use the photo features” on page 95 “Use the scan features” on page 113 “Use the copy features” on page 121 “Print reports and forms” on page 131 “Maintain the HP All-in-On
Chapter 1 HP Photosmart C8100 All-inOne series Help 8 HP Photosmart C8100 All-in-One series Help
2 HP All-in-One overview Use the HP All-in-One to quickly and easily accomplish tasks such as printing photos from a memory card, burning and labeling CD/DVDs, scanning documents, or making a copy. You can access many HP All-in-One functions directly from the control panel, without turning on your computer.
Chapter 2 (continued) * Label Description 6 Ink cartridge door 7 On button 8 Front USB port 9 Wireless network indicator and Bluetooth light 10 LightScribe CD/DVD drive 11 Memory card slots and Photo light 12 Glass 13 Slide and Negative Film holder 14 Slide and Negative Film light 15 Lid 16 Lid backing 17 Slide and Negative Film light power port 18 Ethernet port 19 Rear USB port 20 Power connection* 21 Rear door Use only with the power adapter supplied by HP.
Control panel features Label Name and Description 1 Display: The touch screen display shows menus, photos, and messages. The control panel can be pulled up and angled for better viewing of this display. 2 Red Eye Removal: Turns the Red Eye Removal feature On or Off. By default, this feature is turned off. When the feature is turned on, the HP All-in-One automatically corrects red eye coloring in the photo currently shown on the display.
Chapter 2 Display icons The following icons can appear at the bottom of the display to provide important information about the HP All-in-One. Icon Purpose Shows the ink cartridge status. The color of the icon corresponds to the color of the ink cartridge, and the fill level of the icon corresponds to the fill level of the ink cartridge. NOTE: The ink level icons will only appear if one of the ink cartridges is less than 50% full.
• • CD/DVD Menu Setup Menu Photosmart Express Menu The following options are available in the Photosmart Express menu when you insert a memory card, storage device, or CD/DVD. View Print Create Share Save Copy Menu The following options are available when you touch Copy on the main screen.
Chapter 2 NOTE: The options that appear on the Scan Menu vary depending on the software applications installed on your computer. Scan and Reprint Scan Film Scan to Memory Device Scan to CD/DVD Scan to Computer NOTE: The Scan to Computer option only appears if the HP All-in-One is networkconnected. CD/DVD Menu The following options are available when you touch CD/DVD on the main screen.
To enter text using the visual keyboard 1. To select a letter, number, or symbol on the visual keyboard, touch the appropriate selection. To enter lowercase letters, uppercase letters, numbers, and symbols • To enter lowercase letters, touch abc on the visual keyboard. • To enter uppercase letters, touch ABC on the visual keyboard. • To enter numbers, touch 123 on the visual keyboard. • To enter symbols, touch .@! on the visual keyboard. 2.
Chapter 2 Overview 16 HP All-in-One overview
3 Find more information You can access a variety of resources, both printed and onscreen, that provide information about setting up and using the HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up the HP All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problems during setup, check the Setup Guide for troubleshooting information, or see “Troubleshooting” on page 145 in this onscreen Help.
Chapter 3 Find more information 18 Find more information
Finish setting up the HP All-inOne After you have completed the steps in your Setup Guide, refer to this section to help you finish setting up the HP All-in-One. This section contains important setup-related information for your device, including information on setting preferences.
Chapter 4 4. Touch the language you want to select. NOTE: If the menu option you want is not visible on the screen, touch to scroll through all the menu options. or 5. When prompted, touch Yes to confirm your selection, or touch No to choose another language. Finish setup To set the country/region 1. Touch Setup on the display. 2. Touch Preferences. 3. Touch Set Country/Region. 4. Touch the country/region you want to select.
To turn faster browsing on or off 1. Touch Setup on the display. 2. Touch Tools. 3. Touch to scroll through the options, and then touch Enable Faster Browsing. 4. Touch On or Off to turn it on or off. Finish setup Set the paper tray for printing from a Bluetooth device Set the default paper tray to use when you print photos from a Bluetooth device. To set the paper tray for printing from a Bluetooth device 1. Touch Setup. 2. Touch Bluetooth.
Chapter 4 There are two types of slideshows that you can enable: • Store Demo: appears after the HP All-in-One is inactive for one minute and shows a set of predefined graphics that describe features of the device. The slideshow plays until you press a button or use the device. If the HP All-in-One remains inactive for eight hours, the display turns off. NOTE: HP recommends leaving Store Demo off. Finish setup • Tips Slideshow: appears only after you print from the computer.
Computer connection information The HP All-in-One comes equipped with a USB port so you can connect directly to a computer using a USB cable. You can also connect the HP All-in-One to either a wired or wireless network. Additionally, the built-in Bluetooth® Wireless Technology allows Bluetooth® devices to print to the HP All-in-One. This section contains the following topics: Supported connection types Connect using Ethernet Connect using integrated wireless WLAN 802.
Chapter 4 Connect using integrated wireless WLAN 802.11 The HP All-in-One uses an internal networking component that supports a wireless network. For detailed instructions on connecting the HP All-in-One to a wireless (802.11) network, see “Integrated wireless WLAN 802.11 network setup” on page 32. Connect using an integrated wireless Bluetooth® connection Finish setup The integrated wireless Bluetooth® connection allows you to print images from most Bluetooth devices, including computers.
6. When you have finished entering a name for the HP All-in-One, touch OK. The name you entered will appear on your Bluetooth device when you connect to the HP All-in-One to print. 7. Touch OK to exit the Setup menu. Set Bluetooth security for the HP All-in-One You can enable printer security settings through the Bluetooth menu on the HP All-inOne. Touch Setup on the display, and then touch Bluetooth.
Chapter 4 5. Use the visual keyboard to enter a new passkey. NOTE: The passkey must be 1 to 4 characters long, and can only consist of numbers. Finish setup 6. When you have finished entering your passkey, touch OK. The Bluetooth menu appears. 7. Touch Security Level. 8. Touch High. High level security requires authentication. Passkey authentication is now set for the HP All-in-One.
To turn the Bluetooth radio on and off 1. Touch Setup on the display. 2. Touch Bluetooth. or 3. Touch Bluetooth Radio. 4. Touch On or Off. Reset Bluetooth settings on the HP All-in-One You can reset all of the Bluetooth settings on the HP All-in-One to the factory defaults. NOTE: Only select Reset Bluetooth if you want all of the HP All-in-One Bluetooth settings returned to factory defaults. To reset the Bluetooth settings 1. Touch Setup on the display. 2. Touch Bluetooth.
Chapter 4 To install and print using the Microsoft stack 1. Make sure that you have installed the HP All-in-One software on the computer. Finish setup NOTE: The purpose of installing the software is to make sure the printer driver is available for the Bluetooth® connection. Therefore, if you have already installed the software, you do not need to reinstall it. If you want both a USB and a Bluetooth® connection to the HP All-in-One, install the USB connection first.
access only to the print features. You must perform other functions from the host computer or from the control panel on the HP All-in-One. Connect to a network This section describes how to connect the HP All-in-One to a network and how to view and manage network settings. If you want to: See this section: Connect to a wired (Ethernet) network. “Wired network setup” on page 30 Connect to a wireless network with a wireless router (infrastructure). “Integrated wireless WLAN 802.
Chapter 4 Wired network setup This section describes how to connect the HP All-in-One to a router, switch, or hub using an Ethernet cable and how to install the HP All-in-One software for a network connection. This is known as a wired or Ethernet network. Finish setup To set up the HP All-in-One on a wired network, you need to do the following: See this section: First, collect all of the required materials. “What you need for a wired network” on page 30 Next, connect to a wired network.
connector) is wider and thicker and always has 8 contacts on the end. A phone connector has between 2 and 6 contacts. ❑ A desktop computer or laptop with an Ethernet connection. Connect the HP All-in-One to the network To connect the HP All-in-One to the network, use the Ethernet port on the back of the device. To connect the HP All-in-One to the network 1. Remove the yellow plug from the back of the HP All-in-One. 2. Connect the Ethernet cable to the Ethernet port on the back of the HP All-in-One. 3.
Chapter 4 4. Once you have connected the HP All-in-One to the network, install the software. Related topics “Install the software for a network connection” on page 39 Integrated wireless WLAN 802.11 network setup Finish setup For optimal performance and security in your wireless network, HP recommends you use a wireless router or access point (802.11) to connect the HP All-in-One and the other network elements.
What you need for an integrated wireless WLAN 802.11 network ❑ A wireless 802.11 network that includes a wireless router or access point. ❑ A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The computer must be connected to the wireless network that you intend to install the HP All-in-One on. ❑ Broadband Internet access (recommended) such as cable or DSL.
Chapter 4 4. Touch Wireless Setup Wizard. This runs the Wireless Setup Wizard. The wireless network test also runs, performing a series of diagnostic tests to determine whether network setup is successful. The wireless network test prints upon completion of the test. 5. Touch the name of the network you wrote down in step 1. Finish setup If you do not see your network name in the list a. Touch Enter a New Network Name (SSID). The visual keyboard appears. b. Enter the network name (SSID).
NOTE: If the connection fails, the wireless router or access point might have timed out after you activated SecureEasySetup. Repeat the above task, ensuring that you complete the steps on the control panel of the HP All-in-One immediately after pressing the button on the wireless router or access point.
Chapter 4 (continued) To set up the HP All-in-One on a wireless ad hoc network, you need to do the following: See this section: Finally, install the software. “Install the software for a network connection” on page 39 What you need for an ad hoc network Finish setup To connect the HP All-in-One to a wireless network, you will need a Windows computer with a wireless network adapter.
f. In the Confirm network key box, type the same WEP key you typed in the previous step. g. Write down the WEP key exactly as you typed it, including uppercase and lowercase letters. h. Select the check box for This is a computer-to-computer (ad hoc) network; wireless access points are not used. i. Click OK to close the Wireless network properties window, and then click OK again. j. Click OK again to close the Wireless Network Properties Connection window.
Chapter 4 Finish setup 3. Touch Wireless Setup Wizard. This runs the Wireless Setup Wizard. The setup wizard searches for available networks, and then displays a list of detected network names (SSIDs). The infrastructure networks appear first in the list, followed by available ad hoc networks. The networks with the strongest signal appear first, the weakest appear last. 4. On the display, look for the network name you created on your computer (for example, Mynetwork). 5. Touch the network name.
Install the software for a network connection NOTE: If your computer is configured to connect to a series of network drives, make sure that your computer is currently connected to these drives before installing the software. Otherwise, HP All-in-One installation software might try to use one of the reserved drive letters, and you will not be able to access that network drive on your computer.
Chapter 4 Change the HP All-in-One from a USB connection to a network connection If you first install the HP All-in-One with a USB connection, you can later change to either a wireless or Ethernet network connection. If you already understand how to connect to a network, you can use the general directions below. NOTE: For optimal performance and security in your wireless network, use an access point (such as a wireless router) to connect the HP All-in-One.
• • Use the Embedded Web Server Network configuration page definitions The HP All-in-One control panel enables you to set up and manage a wireless connection and to perform a variety of network management tasks. This includes viewing the network settings, restoring the network defaults, turning the wireless radio on and off, and changing the network settings.
Chapter 4 3. Touch View Network Settings menu. 4. Do one of the following: • To display wired network settings, touch Display Wired Summary. • To display wireless network settings, touch Display Wireless Summary. • To print the network configuration page, touch Print Network Configuration Page. Finish setup Related topics “Network configuration page definitions” on page 46 Restore network defaults You can reset the network settings to what they were when you purchased the HP All-inOne.
To print the wireless test report 1. Touch Setup on the display. 2. Touch Network. NOTE: If the menu option you want is not visible on the screen, touch to scroll through all the menu options. or Finish setup 3. Touch Wireless Network Test. The Wireless Network Test prints. Related topics “Network troubleshooting” on page 158 Change advanced network settings from the control panel settings The advanced network settings are provided for your convenience.
Chapter 4 NOTE: When manually entering an IP setting, you must already be connected to an active network, otherwise the setting will not stay when you exit from the menu. CAUTION: Be careful when manually assigning an IP address. If you enter an invalid IP address during the installation, your network components will not be able to connect with the HP All-in-One. Finish setup To change IP settings 1. Touch Setup on the display. 2. Touch Network.
Access the Embedded Web Server To access the Embedded Web Server 1. Print a network configuration page to find the IP address for the HP All-in-One. 2. In the Address box in your Web browser on your computer, type the IP address of the HP All-in-One, as shown on the network settings page. For example, http:// 192.168.1.101. The Embedded Web Server Home page appears, showing information for the HP Allin-One.
Chapter 4 Related topics “View and print network settings” on page 41 Network configuration page definitions The network configuration page shows the network settings for the HP All-in-One. There are settings for general information, 802.3 wired (Ethernet), 802.11 wireless, and Bluetooth®. Finish setup This section contains the following topics: • • • • General network settings Wired (802.3) network settings Wireless (802.
(continued) Parameter Description Admin Password Status of the administrator's password for the Embedded Web Server: • mDNS Set: Password is specified. You must enter the password to make changes to the Embedded Web Server parameters. Not Set: No password is set. A password is not required for making changes to the Embedded Web Server parameters. Some local and ad hoc networks do not use central DNS servers. They use a DNS alternative called mDNS.
Chapter 4 (continued) Parameter Description Configuration Source The protocol used to assign the IP address to the HP All-in-One: • • Finish setup • • DNS server AutoIP: The installation software automatically determines the configuration parameters. DHCP: The configuration parameters are supplied by a dynamic host configuration protocol (DHCP) server on the network. On small networks, this could be a router. Manual: The configuration parameters are set manually, such as a static IP address.
Wireless (802.11) network settings Parameter Description Hardware Address (MAC) The Media Access Control (MAC) address that identifies the HP All-in-One. This is a unique 12-digit identification number assigned to networking hardware for identification, including wireless access points, routers, and other such devices. No two pieces of hardware have the same MAC address. Two MAC addresses are assigned: one for wired Ethernet and one for wireless 802.11.
Chapter 4 (continued) Parameter Description NOTE: Check to see if a DNS IP address appears on the network configuration page. If no address is shown, obtain the DNS IP address from your Internet service provider (ISP). Wireless Status Status of the wireless network: • Finish setup • • • Communication Mode Connected: The HP All-in-One is connected to a wireless LAN and everything is working.
(continued) Parameter Description Authentication type Type of authentication in use: None: No authentication in use. Open System (ad hoc and infrastructure): No authentication Shared Key: WEP key is required. WPA-PSK (infrastructure only): WPA with Pre-Shared Key. Not applicable: This parameter does not apply to this network type. Authentication verifies the identity of a user or device before granting access to the network, making it more difficult for unauthorized users to access network resources.
Chapter 4 (continued) Parameter Description Total Packets received The number of packets received by the HP All-in-One without error since it has been turned on. The counter clears after the HP All-in-One is turned off. Bluetooth settings Finish setup The following table describes the Bluetooth settings shown on the network configuration page. Parameter Description Device Address The hardware address of the Bluetooth device.
Ethernet The most common local network technology that connects computers using copper cabling. Ethernet cable The cable used to connect network elements in a wired network. The CAT-5 Ethernet cable is also known as a straight-through cable. When using an Ethernet cable, the network elements must be attached to a router. An Ethernet cable uses an RJ-45 connector. EWS Embedded Web Server. A browser-based utility that provides a simple way to manage the HP All-in-One.
Chapter 4 (continued) WPA Wi-Fi Protected Access (WPA) is a type of encryption used for wireless network security. WPA offers greater security than WEP.
How do I? This section contains links to commonly performed tasks, such as printing photos, burning and labeling CD/DVDs, scanning, and making copies.
Chapter 5 How do I? 56 How do I?
6 Load originals and load paper You can load many different types and sizes of paper in the HP All-in-One, including letter or A4 paper, legal paper, photo paper, transparencies, envelopes, and LightScribecompatible CD/DVD. By default, the HP All-in-One is set to detect the size and type of paper you load in the input tray automatically and then adjust its settings to generate the highest quality output for that paper.
Chapter 6 3. Close the lid. Load an original in the Slide and Negative Film holder You can scan 35 mm slides and negatives with the HP All-in-One using the Slide and Negative Film holder. After you scan slides or negatives, remove the slide or negative film from the holder, and then replace the holder and lid backing on the HP All-in-One. To load 35 mm negatives 1. Raise the lid, remove the lid backing, and then remove the Slide and Negative Film holder.
3. Slide the negative film into the center of the holder so that the front of the image faces away from you and appears backward. 4. Place the holder on the glass so the side holding your negative is lined up against the right front corner of the glass. 5. Lower the lid of the HP All-in-One before starting the scan. To load 35 mm slides 1. Raise the lid, remove the lid backing and, then remove the Slide and Negative Film holder. Set the lid backing aside where it will not get damaged or dirty. 2.
Chapter 6 3. Place the slide on the holder so that the front of the image faces down and appears backward. Gently press down until it snaps into place. NOTE: The slide must snap into place for the image to scan properly. If the slide does not touch the glass the final scanned image might be blurry. TIP: If the slide does not snap into place easily, try rotating it 180 degrees. Some slides have a gap on one side that prevents them from fitting properly. 4.
To remove the lid 1. Lift the lid to the open position, grasp the sides of the lid, and then pull the lid upwards until it comes off. 3. When you finish copying or scanning, replace the lid by inserting the tabs on the lid back into the appropriate slots of the HP All-in-One. Choose papers for printing and copying You can use different types and sizes of paper in the HP All-in-One. Review the following recommendations to get the best printing and copying quality.
Chapter 6 HP Premium Plus Photo Paper HP Premium Plus Photo Papers are the best HP photo paper, with image quality and fade resistance superior to store-processed photos. They are ideal for printing your highresolution images for framing or including in a photo album. These papers are available in several sizes, including 10 x 15 cm (4 x 6 inch) (with or without tabs), A4, and 8.5 x 11 inch sizes for printing or copying photos from the HP All-in-One.
HP All-in-One Paper or HP Printing Paper • HP All-in-One Paper is specifically designed for HP All-in-One devices. It has an extra bright blue-white shade that produces sharper text and richer colors than ordinary multifunction papers. • HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. To order genuine HP supplies for the HP All-in-One, go to www.hp.com/buy/supplies.
Chapter 6 Papers to avoid Using paper that is too thin or too thick, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not fill in completely. Papers to avoid for all print and copy jobs • Any size paper other than those listed in the HP All-in-One printer software. • Paper with cutouts or perforations (unless specifically designed for use with HP inkjet devices).
Load full-size paper You can load many types of letter, A4, or legal paper into the main input tray of the HP Allin-One. To load full-size paper 1. Pull out the main input tray, and then slide the paper-width and paper-length guides to their outermost positions. CAUTION: Make sure that the HP All-in-One is idle and silent when you load paper into the main input tray. If the HP All-in-One is servicing the ink cartridges or otherwise engaged in a task, the paper stop inside the device might not be in place.
Chapter 6 4. Slide the paper-width and paper-length guides inward until they stop at the edges of the paper. Do not overload the main input tray; make sure the stack of paper fits within the main input tray and is no higher than the top of the paper-width guide. 5. Push the main input tray back into the HP All-in-One. 6. Pull the output tray extender toward you, as far as it will go. NOTE: When you use legal-size paper, leave the tray extender closed.
To load up to 10 x 15 cm (4 x 6 inch) photo paper in the photo tray 1. Raise the output tray, and then pull out the photo tray. Load originals and load paper 2. Insert the stack of photo paper into the photo tray with the short edge forward and the glossy side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you. 3.
Chapter 6 To load postcards, Hagaki or index cards in the photo tray 1. Raise the output tray, and then pull out the photo tray. 2. Insert the stack of cards into the photo tray with the short edge forward and the print side down. Slide the stack forward until it stops. 3. Slide the paper-length and paper-width guides inward against the stack of cards until the guides stop.
To load envelopes 1. Pull out the main input tray, and then slide the paper-width and paper-length guides to their outermost positions. 4. Slide the paper-width guide inward against the stack of envelopes until it stops. Do not overload the main input tray; make sure the stack of envelopes fits within the main input tray and is not higher than the top of the paper-width guide. 5. Push the main input tray back into the HP All-in-One. 6. Pull the output tray extender toward you, as far as it will go.
Chapter 6 Load other types of paper The following types of paper are designed for special projects. Create your project in the HP Photosmart Software or another application, set the paper type and size, and then print. HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film ▲ Insert the film so that the white transparency strip (with arrows and the HP logo) is on top and is going into the input tray first.
Related topics • “Change the print settings for the current job” on page 76 • “Recommended papers/media for printing only” on page 63 Load a CD/DVD in the LightScribe-enabled CD/DVD drive The HP All-in-One enables you to: • • • Save photos onto a CD/DVD. This is known as burning a CD/DVD. Read the contents of a CD/DVD so you can view and print photos from the control panel on the HP All-in-One or transfer the photos to a connected computer. Add a text label to a LightScribe-compatible CD/DVD.
Chapter 6 To load a CD/DVD in the CD/DVD drive for LightScribe disc labeling 1. Open the CD/DVD drive. 2. Load a single LightScribe-compatible CD or DVD with the label side down. NOTE: LightScribe disc labeling only works with LightScribe-compatible media. Load originals and load paper 3. Close the CD/DVD drive. Related topics “Preserve your photos on a CD or DVD” on page 104 Avoid paper jams To help avoid paper jams, follow these guidelines.
• • Do not force paper too far forward in the input tray. Use paper types that are recommended for the HP All-in-One.
Chapter 6 Load originals and load paper 74 Load originals and load paper
7 Print from your computer The HP All-in-One can be used with any software application that allows printing. You can print a range of projects, such as borderless images, newsletters, greeting cards, iron-on transfers, and posters.
Chapter 7 Make the HP All-in-One the default printer You can set the HP All-in-One as the default printer to use from all software applications. This means that the HP All-in-One is automatically selected in the printer list when you select Print from the File menu in a software application. The default printer is automatically selected when you click the Print button in the toolbar of most software applications. For more information, see the Windows Help.
the Size list to see if a defined paper size already exists for the type of paper you are using. Paper type Suggested paper size settings CD/DVD tattoo paper 5 x 7 in.
Chapter 7 To view the print resolution 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6.
3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Basic Options area, click one of the following: • Click Portrait to print the document vertically on the page. • Click Landscape to print the document horizontally on the page.
Chapter 7 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, or Printer. 5. Click the Advanced tab. 6. Click Advanced features. The Advanced features dialog box appears. 7. Move the sliders to adjust the Ink volume and Dry time. • Ink volume: adjusts the amount of ink used. The lower the ink volume, the faster the printout will dry. • Dry time: adjusts the amount of time for a printout to dry.
Change the default print settings If there are settings that you frequently use for printing, you might want to make them the default print settings so they are already set when you open the Print dialog box from within your software application. To change the default print settings 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Settings. 2. Make changes to the print settings, and click OK.
Chapter 7 example, Transparency Presentations. After creating the printing shortcut, simply select it when printing on transparency film rather than changing the print settings each time. To create a printing shortcut 1. On the File menu in your software application, click Print. 2. Make sure the HP All-in-One is the selected printer. 3. Click the button that opens the Properties dialog box.
• • • • • • • • • Print on both sides of the page Print a multiple-page document as a booklet Print multiple pages on a single sheet Print a multiple-page document in reverse order Reverse an image for iron-on transfers Print on transparencies Print a group of addresses on labels or envelopes Print a poster Print a Web page Print a borderless image Borderless printing lets you print to the top, bottom, and side edges of 10 x 15 cm (4 x 6 inch) photo paper.
Chapter 7 To print a photo on photo paper 1. Remove all paper from the input tray, and then load the photo paper print side down. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6.
To print a CD/DVD tattoo 1. Use the HP Photosmart Software, or go to www.hp.com to access templates for creating CD/DVD labels. 2. Load 13 x 18 cm (5 x 7 inch) CD/DVD tattoo paper in the main input tray. 3. On the File menu in your software application, click Print. 4. Make sure the HP All-in-One is the selected printer. 5. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 6.
Chapter 7 To print on both sides of the page 1. Load paper into the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Paper saving options area, select Manual from the Two-sided printing dropdown list. 7.
Print a multiple-page document as a booklet The HP All-in-One allows you to print your document as a small booklet, which you can fold and then staple together. For best results, design your document to fit on a multiple of four pages, such as an 8, 12, or 16-page program for a child's school play or for a wedding. To print a multiple-page document as a booklet 1. Load paper into the input tray. The paper should be thick enough so that the images do not show through to the other side. 2.
Chapter 7 11 9 7 1 5 3 Figure 7-1 Left-edge binding for left-to-right languages 7 9 11 5 3 1 Figure 7-2 Right-edge binding for right-to-left languages Print multiple pages on a single sheet You can print up to 16 pages on a single sheet of paper. To print multiple pages on a single sheet 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4.
8. In the Page order list, click an appropriate page order option. The sample output graphic is numbered to show how the pages will be ordered if you select each option. 9. Click OK, and then click Print or OK in the Print dialog box. Print a multiple-page document in reverse order Because of the way the paper feeds through the HP All-in-One, the first page that prints is print side up at the bottom of the stack. Usually this means you need to put the printed pages in the correct order.
Chapter 7 6. In the Layout Options area, select Front to Back in the Page Order option. NOTE: If you set your document to print on both sides of the page, the Front to Back option is not available. Your document will automatically print in the correct order. 7. Click OK, and then click Print or OK in the Print dialog box. NOTE: When you are printing multiple copies, each set is printed completely before the next set is printed.
6. In the Paper Type drop-down list, click More, and then select the appropriate paper type. TIP: If you want to make notations on the back of the transparencies and erase them later without scratching the original, click the Advanced tab, and select the Mirror Image check box. 7. In the Resizing Options area, click an appropriate size in the Size list. 8. Click OK, and then click Print or OK in the Print dialog box.
Chapter 7 Print a poster You can create a poster by printing a document on multiple pages. The HP All-in-One prints dotted lines on some pages to indicate where to trim the pages before taping them together. To print a poster 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box.
To print a Web page 1. Make sure you have paper loaded in the main input tray. 2. On the File menu in your Web browser, click Print. The Print dialog box appears. 3. Make sure the HP All-in-One is the selected printer. 4. If your Web browser supports it, select the items on the Web page that you want to include in the printout. For example, in Internet Explorer, click the Options tab to select options such as As laid out on screen, Only the selected frame, and Print all linked documents. 5.
Chapter 7 3. Double-click the HP All-in-One icon. TIP: You can also double-click the printer icon in the Windows taskbar. 4. Select the print job you want to cancel. 5. On the Document menu, click Cancel Printing or Cancel, or press the Delete key on your keyboard. It can take a few moments for the print job to be cancelled. To stop a print job from the computer (Windows Vista users) 1. On the Windows taskbar, click Start, and then click Control Panel. 2. Click Printers. 3.
Use the photo features The HP All-in-One is equipped with memory card slots, a front USB port, and a CD/DVD drive that enable you to print or edit photos from a memory card, storage device (such as a keychain drive, portable hard drive, or a digital camera in storage mode), or a CD or DVD without uploading your photos to a computer first.
Chapter 8 white when images are ready to be viewed. The Photo light is located near the memory card slots and is indicated by a camera icon. CAUTION: Do not pull out the memory card or storage device while the Photo light is flashing. A flashing light means the HP All-in-One is accessing the memory device. Wait until the light remains solid.
Photos To view and select photos 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a CD/DVD (label side up) into the LightScribe drive. The Photosmart Express menu appears, with the most recent photo shown on the display. View Print Create Share Save 2. Load up to 10 x 15 cm (4 x 6 inch) photo paper in the photo tray or full-size photo paper in the main input tray. 3. Touch View. The View Photos screen appears. 4.
Chapter 8 8. (Optional) If you want to check and/or modify any of your print settings, touch Settings. 9. To print the photo(s), touch Print or press the Print Photos button on the control panel. A print status screen displays the number of pages to print and the estimated time to complete. TIP: During printing, you can touch Add more photos to add more photos to the print queue.
3. Touch Print. The Print Layout screen appears. 4. Touch or to scroll through the layout options, then touch the print layout you want: 5x7 The Select Photos screen appears. 5. Touch or to scroll through the thumbnails of your photos. 6. When the thumbnail of the photo you want to print appears, touch it. 7. When the selected photo appears by itself on the display, touch the image again. A checkmark appears to indicate that the photo is selected. You can change the number of copies by touching or .
Chapter 8 To create special projects 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a CD/DVD (label side up) into the LightScribe drive. The Photosmart Express menu appears, with the most recent photo shown on the display. Photos View Print Create Share Save 2. Make sure the photo tray or main tray is loaded with the correct paper for the type of project you are creating. 3. Touch Create. The Create screen appears. 4.
Wallets: Enables you to print your own wallet-size photos to carry with you or give to friends or relatives. • Passport Photos: Enables you to print your own passport-size photos. (If you have questions on guidelines or restrictions for passport photos, contact a local passport service agency.
Chapter 8 To share photos 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a CD/DVD (label side up) into the LightScribe drive. The Photosmart Express menu appears, with the most recent photo shown on the display. Photos View Print Create Share Save 2. Touch Share. The Select Photos screen appears. 3. Touch or to scroll through the thumbnails of your photos. 4.
Save photos to your computer You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card, storage device, or CD/DVD to your computer’s hard drive for sharing photos online and printing from your computer. To save photos 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a CD/DVD (label side up) into the LightScribe drive.
Chapter 8 3. Touch Save to Computer. TIP: You can also transfer images from a memory card to a connected USB storage device by choosing the Save to USB drive option, or you can burn your photos onto a CD/DVD loaded label side up in the CD/DVD drive by choosing Save to CD/DVD. Photos If the HP All-in-One is network-connected, a list of available computers appears. Select the computer to which you want to transfer the photos, and then continue to the next step. 4.
To save your photos to a CD or DVD 1. Make sure a CD or DVD is inserted (label side up) in the LightScribe drive of the HP All-in-One. 2. Insert a memory card into the appropriate slot on the HP All-in-One, or connect a storage device to the front USB port. The Photosmart Express menu appears, with the most recent photo shown on the display. View Print Create Share Save 3. Touch Save. The Save Photos menu appears. 4. Touch Save to CD/DVD.
Chapter 8 4. Use the visual keyboard to enter titles and subtitles that identify your CD or DVD, and touch Done on the visual keyboard when you are finished. 5. In the Label Summary screen, touch Burn. At the printing status screen, touch Return to Main Menu to continue with any nondisc tasks while disc labeling continues in the background.
To preview your cropped photo ▲ Touch the Back icon until you return to the Options menu, then touch Print Preview. To print your cropped photo ▲ Touch the Back icon until you return to the View Photos screen, then touch Print. Rotate a photo Depending how a photo is saved, the photo might appear sideways or upside down on the display. You might need to rotate the photo to make it show or print properly.
Chapter 8 6. Touch Edit. The Edit menu appears. 7. Touch Rotate. The Rotate screen appears. 8. Touch the Rotate Right or Rotate Left icons at the lower right of the screen to flip the image 90 degrees clockwise or counterclockwise. 9. When you are done rotating the image, touch Done. Photos To preview your rotated photo ▲ Touch the Back icon until you return to the Options menu, then touch Print Preview.
8. Touch or to decrease or increase the brightness of the photo. The current brightness selection is indicated by the vertical line on the slidebar. 9. When you are done adjusting brightness, touch Done. To preview your edited photo ▲ Touch the Back icon until you return to the Options menu, then touch Print Preview. Photos To print your edited photo ▲ Touch the Back icon until you return to the View Photos screen, then touch Print.
Chapter 8 To print your edited photo ▲ Touch the Back icon until you return to the View Photos screen, then touch Print. Apply special color effects to your photos You can apply special color effects to a photo so that it prints with a sepia, hand-tinted, or black-and-white finish. Photos NOTE: The changes you make to the photo apply only to viewing and printing the photo. The changes will not be saved on the memory card, storage device, or CD/ DVD. To change the color effects 1.
The selected color effect is applied to the photo, and the photo is shown by itself on the display. To preview your edited photo ▲ Touch the Back icon until you return to the Options menu, then touch Print Preview. Photos To print your edited photo ▲ Touch the Back icon until you return to the View Photos screen, then touch Print. Remove red-eye The flash on a camera (especially on older model cameras) can sometimes cause a subject's eyes to appear red in your photos.
Chapter 8 You can turn off the automatic photo enhancement feature for individual photos, on a perimage basis. Photos To turn off automatic photo enhancement 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a CD/DVD (label side up) into the LightScribe drive. The Photosmart Express menu appears, with the most recent photo shown on the display. 2. Touch View. The View Photos screen appears. 3.
9 Use the scan features Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan almost anything (photos, magazine articles, film negatives, slides, and text documents) on the HP All-in-One. You can use the scanning features of the HP All-in-One to do the following: • • • • • • Make reprints of your favorite photos. Scan text from an article into your word processor and quote it in a report.
Chapter 9 To change print settings before reprinting your original photo a. Touch Options. The Source of Original screen appears. b. Touch the appropriate option. The Print Layout screen appears. c. Touch or to scroll through the layout options, then touch the print layout you want. NOTE: Depending on the paper size you choose, you might be prompted to choose a layout for the photos on your pages. The Scan Preview menu appears. d. Touch Edit to edit photos before printing.
Scan an original to a computer You can scan originals placed on the glass by using the control panel. To scan to a computer 1. Load your original print side down on the right front corner of the glass. 2. Touch Scan. The Scan Menu appears. 3. Touch Scan to Computer. 4. If the HP All-in-One is connected directly to a computer with a USB cable, proceed to step 6. 5. If the HP All-in-One is connected to one or more computers on a network, do the following: a. The Select Computer menu appears. b.
Chapter 9 3. Touch Scan. The Scan Menu appears. 4. Touch Scan to Memory Device. The HP All-in-One scans the image and saves the file to the memory card or the storage device in the JPEG format. Scan an original to a CD/DVD You can send the scanned image as a JPEG image to a recordable CD/DVD inserted in the CD/DVD drive. This enables you to use the photo print options to print the scanned image. To save a scan to a CD/DVD 1.
4. Touch one of the following options: • Touch Scan to computer to send the scan to your computer. If the HP All-in One is connected to one or more computers on a network, a Select Computer menu appears. Touch the destination computer name. • Touch Scan to Memory Device to send the scan to a memory card inserted in a memory card slot, or to a storage device attached to the front USB port on the HP All-in-One.
Chapter 9 NOTE: If you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be installed on your computer. To install the OCR software, you must re-insert the software disk and select OCR under the Custom installation options. This section contains the following topics: • • • Edit a scanned preview image Edit a scanned photo or graphic Edit a scanned document Edit a scanned preview image You can use the tools in the HP Scanning software to modify a preview image.
To send a scan of a photo or document 1. Load your original print side down on the right front corner of the glass. 2. Touch Scan. 3. Touch HP Photosmart Share to send the scan to your computer. If the HP All-inOne is connected to one or more computers on a network, a Select Computer menu appears. Touch the destination computer name. 4.
Chapter 9 Scan 120 Use the scan features
10 Use the copy features The HP All-in-One enables you to produce high-quality color and black-and-white copies on a variety of paper types, including transparencies. You can enlarge or reduce the size of an original to fit a specific paper size, adjust the darkness of the copy, and use special features to make high-quality copies of photos, including borderless copies.
Chapter 10 3. Touch Preview. An image on the display shows how your copy will print. 4. Touch Black or Color to accept the preview and begin copying. Change the copy settings for the current job You can customize the copy settings of the HP All-in-One to handle nearly any copy task.
3. Touch the appropriate paper size. Refer to the following table to determine which paper size setting to choose, based on the paper loaded in the input tray. Paper type Suggested paper size settings Copier, multi-purpose, or plain papers 8.5x11 inch or A4 Inkjet papers 8.5x11 inch or A4 Letterhead 8.5x11 inch or A4 Photo papers 10x15 cm 4x6 inch 13x18 cm 5x7 inch 8.
Chapter 10 3. Touch the appropriate paper type. Refer to the following table to determine which paper type setting to choose based on the paper loaded in the input tray.
• • Normal delivers high quality and is the recommended setting for most of your copying. Normal copies faster than Best and is the default setting. Fast copies faster than the Normal setting. The text is comparable to the quality of the Normal setting, but the graphics might be lower quality. The Fast setting uses less ink and extends the life of your ink cartridges. To change the copy quality from the control panel 1. Make sure you have paper loaded in the input tray. 2.
Chapter 10 3. Touch Set As New Defaults. NOTE: If the menu option you want is not visible on the screen, touch to scroll through all the menu options. or 4. Touch Yes, change defaults. NOTE: The settings you specify here are only saved on the HP All-in-One. They do not adjust the settings in the software. You can save your most frequently used settings by using the software that you installed with the HP All-in-One.
3. Touch Copy. The Copy Menu appears. 4. Touch Black or Color. The HP All-in-One makes a 10 x 15 cm (4 x 6 inch) borderless copy of your original photo. NOTE: If you loaded tabbed paper in the photo tray, you can remove the tab from the copy of your photo once the ink has completely dried. TIP: If the output is not borderless set the paper type to Premium Photo, and then try making the copy again.
Chapter 10 4. Touch Size. The Size menu appears. 5. Touch Fit to Page. 6. Touch Done. Resize an original using custom settings You can use your own custom settings to reduce or enlarge a copy of a document. To set a custom size from the control panel 1. Make sure you have paper loaded in the input tray. 2. Load your original print side down on the right front corner of the glass. 3. Touch Copy. The Copy Menu appears. 4. Touch Size. The Size menu appears. 5. Touch Custom 100%. The Custom 100% menu appears.
Shift the left margin You can shift the left margin of the copies by using the Margin Shift option. This helps in binding or 3-hole punching for the copies produced. The HP All-in-One shifts the image on the copies produced 0.95 cm (3/8 inch) to the right. NOTE: When the Margin Shift feature is enabled, the right side of the copy images may be cropped. To shift the margin for your copy from the control panel 1. Touch Copy. The Copy Menu appears. 2.
Chapter 10 5. Touch Text. 6. Touch Black or Color. To copy an overexposed photo 1. Make sure you have paper loaded in the input tray. 2. Position the photo on the glass so the long edge of the photo is along the front edge of the glass. Load your original print side down on the right front corner of the glass. 3. Touch Copy. The Copy Menu appears. 4. Touch Enhancements. NOTE: If the menu option you want is not visible on the screen, touch to scrollthrough all the menu options.
11 Print reports and forms The HP All-in-One enables you to print self-test reports. You can also print forms such as ruled papers and checklists. This section contains the following topics: • • Print a self-test report Print forms Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the ink cartridges. This report provides useful information on several aspects of your device, including your ink cartridges.
Chapter 11 Print forms The HP All-in-One contains built-in templates that enable you to print common forms, such as narrow or wide ruled notebook paper, graph paper, task checklists, and music sheets on plain letter- or A4-size paper. To print forms from the control panel 1. Make sure you have paper loaded in the input tray. 2. Touch Setup on the display. 3. Touch Printable School Papers. 4. Touch the form you want to print.
The HP All-in-One requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You will also need to replace ink cartridges, clean the print head assembly, or align the printer from time to time. This section provides instructions for keeping the HP All-in-One in top working condition. Perform these simple maintenance procedures as necessary.
Chapter 12 Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One. Maintain the HP All-in-One To clean the lid backing 1. Turn off the HP All-in-One, and raise the lid. 2. Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water. Wash the backing gently to loosen debris. Do not scrub the backing. 3. Dry the backing with a dry, soft, lint-free cloth.
Maintain the HP All-in-One To check the ink levels from the control panel 1. Touch Setup on the display. 2. Touch Tools. 3. Touch Display Ink Gauge. The HP All-in-One displays a gauge that shows the estimated ink levels of all cartridges installed. To check the ink levels from the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box.
Chapter 12 Maintain the HP All-in-One NOTE: If you are installing ink cartridges in the HP All-in-One for the first time, be sure to use only the ink cartridges that came with the device. The ink in these cartridges is specially formulated to mix with the ink in the print head assembly at firsttime setup. If you do not already have replacement ink cartridges for the HP All-in-One, to order cartridges, go to www.hp.com/buy/supplies.
Maintain the HP All-in-One 4. Pull the ink cartridge toward you out of its slot to remove it. 5. Remove the new ink cartridge from its packaging, and then, holding it by the handle, push the ink cartridge into the empty slot. Match the color and pattern of the ink cartridge to the color and pattern on the print carriage. 6. Close the latch and make sure it is secure.
Chapter 12 7. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Close the ink cartridge door. Maintain the HP All-in-One Related topics “Shop for ink supplies” on page 143 Align the printer The HP All-in-One automatically aligns the print head when you install the ink cartridges during the initial setup. The HP All-in-One also aligns the print head during periodic maintenance to ensure excellent print quality.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device. The Printer Toolbox appears. 3. Click the Device Services tab. 4. Click Align the Printer. The HP All-in-One prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page.
Chapter 12 Related topics “Align the printer” on page 138 Maintain the HP All-in-One Clean the ink cartridge contacts Clean the copper-colored ink cartridge contacts if all ink cartridges are installed and a message appears on the display that says a cartridge is missing or damaged. Before cleaning the ink cartridge contacts, remove the ink cartridge and verify that nothing is covering the ink cartridge contacts or the ink cartridge slot, then reinstall the ink cartridge.
Maintain the HP All-in-One 6. Clean only the copper-colored contacts. 1 Copper-colored contacts 7. Place the ink cartridge back into the empty slot and press down on the gray latch until it clicks into place. 8. Repeat if necessary for the other ink cartridges. 9. Gently close the ink cartridge door. Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing: Surface Remedy Skin Wash the area with an abrasive soap.
Chapter 12 Self-maintenance sounds Maintain the HP All-in-One The HP All-in-One will make mechanical noises at various times to perform periodic maintenance functions, such as replenishing the ink levels in the print head assembly or cleaning the print head. This is normal operation and is necessary to ensure the HP Allin-One produces the best quality printouts. CAUTION: A message on the display will notify you when the HP All-in-One is performing maintenance functions.
13 Shop for ink supplies For a list of ink cartridge numbers, see the printed documentation that came with the HP All-in-One. You can also use the software that came with the HP All-in-One to find out the reorder number for all the ink cartridges. You can order ink cartridges online from the HP Web site. Additionally, you can contact a local HP reseller to find out the correct ink cartridge reorder numbers for your device and purchase ink cartridges.
Chapter 13 Shop for ink supplies 144 Shop for ink supplies
14 Troubleshooting This section contains the following topics: • • • • • • • • • • Troubleshooting tips Hardware setup troubleshooting Software installation troubleshooting Network troubleshooting Print quality troubleshooting Print troubleshooting Memory card and front USB port troubleshooting Scan troubleshooting Copy troubleshooting Errors Troubleshooting tips This section contains the following topics: • • • • Communication problems over a USB connection Information on ink cartridges and the print he
Chapter 14 sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn the HP All-in-One off and then on again. • • • • If you are connecting the HP All-in-One through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer. Check other printers or scanners. You might need to disconnect older products from your computer. Try connecting the USB cable to another USB port on your computer.
• • Do not clean the print head unnecessarily. This wastes ink and shortens the life of the cartridges. Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. Information on paper The HP All-in-One is designed to work well with most paper types. Test a variety of paper types before buying a large quantity. Find a paper type that works well and is easy to purchase. HP Premium papers are designed for the best quality results.
Chapter 14 3. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur. 4. Replace the rear door. Gently push the door forward until it snaps into place. 5. Turn on the HP All-in-One, and then touch OK to continue the current job.
4. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur. 5. Close the top door. 6. Close the ink cartridge door. 7. Turn on the HP All-in-One, and then touch OK to continue the current job.
Chapter 14 • • I received a message on the display about a paper jam or a blocked print head assembly The wrong measurements are showing in menus on the display The HP All-in-One will not turn on Cause: The HP All-in-One is not properly connected to a power supply. Solution: • Make sure the power cord is firmly connected to both the HP All-in-One and the power source. Plug the power cord into a grounded power outlet, surge protector, or power strip.
to turn on. If you press the On button again during this time, you might turn the device off. WARNING! If the HP All-in-One still does not turn on, it might have a mechanical failure. Unplug the HP All-in-One from the power outlet and contact HP. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Chapter 14 Solution: You can change the language settings at any time from the Preferences menu. For more information, see: “Set your language and country/region” on page 19 I received a message on the display that the printer alignment failed Cause: The incorrect type of paper is loaded in the input tray (for example, colored paper, paper with text on it or, certain recycled paper). Solution: Load unused plain white letter or A4 paper into the input tray, and then try the alignment again.
I received a message on the display about a paper jam or a blocked print head assembly Cause: The HP All-in-One has a paper jam. Solution: Clear the paper jam, and then follow the prompts on the display or the computer screen to continue. For more information, see: “Clear paper jams” on page 147 Cause: The print head assembly is blocked. Solution: There might be some packing material inside the HP All-in-One. Turn the HP All-in-One off and open the ink cartridge door.
Chapter 14 Solution: If the installation does not run automatically, you can start it manually. To start the installation from a Windows computer 1. From the Windows Start menu, click Run (or click Accessories, and then Run). 2. In the Run dialog box, enter d:\setup.exe, and then click OK. If your CD-ROM drive is not assigned to drive letter D, enter the appropriate drive letter. The minimum system checks screen appears Cause: Your system does not meet the minimum requirements to install the software.
• • Verify that the USB cable is 3 meters (9.8 feet) or less in length. If you have several USB devices attached to your computer, you might want to unplug the other devices during the installation. 5. Continue with the installation and restart the computer when prompted. For more information, see: “Uninstall and reinstall the software” on page 155 I received a message that an unknown error has occurred Cause: The source of the error is unknown. Solution: Try to continue with the installation.
Chapter 14 5. Restart your computer. NOTE: It is important that you disconnect the HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software. 6. To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s CDROM drive, and follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One. 7.
5. Start the Setup program for the HP All-in-One again. 6. Select Install. 7. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One. Missing HP Photosmart Software Cause: The HP Photosmart Software is not installed. Solution: Install the HP Photosmart Software that came with the HP All-in-One. If it is installed, restart your computer. To install the HP Photosmart Software 1.
Chapter 14 For more information on setting up the HP All-in-One and connecting it to your computer, see the Setup Guide that came with the HP All-in-One. Network troubleshooting This section addresses problems you might encounter while setting up a network. This section contains the following topics: • • Wired network setup troubleshooting Wireless setup troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up a wired network.
Solution: Check to see if you have an active network connection. To see if you have an active network connection ▲ Check the two Ethernet indicator lights on the top and bottom of the RJ-45 Ethernet jack on the back of the HP All-in-One. The lights indicate the following: a. Top light: If this light is a solid green, the device is properly connected to the network, and communications have been established. If the top light is off, there is no network connection. b.
Chapter 14 Solution: Make sure you have an active network connection. To make sure your network connection is active 1. If the connections are secure, turn off the power on the HP All-in-One, and then turn it on again. Press the On button on the control panel to turn the HP All-inOne off, and press it again to turn the device on. Also, turn off the power on your router or hub, and then turn it on again. 2.
This section contains the following topics: • • • • • • During wireless network setup you do not see the SSID (network name) displayed Weak signal Cannot connect to network during setup Invalid WEP key during wireless setup Invalid passphrase during wireless setup The Printer Not Found screen appears during installation During wireless network setup you do not see the SSID (network name) displayed Cause: Your wireless router is not broadcasting its network name (SSID) because the Broadcast SSID option is
Chapter 14 Weak signal Cause: The HP All-in-One is too far away from the wireless router or there is interference. Solution: In order to establish a good signal between the HP All-in-One and wireless router, you might have to experiment a bit. Assuming the equipment is functioning properly, try doing the following things separately or in combination: • If there is a long distance between your computer or wireless router and the HP All-in-One, move them closer together.
filtering on your wireless router, make sure the MAC address of the HP All-in-One is on the list of acceptable MAC addresses. Invalid WEP key during wireless setup Cause: If you are using WEP security, you might have entered the WEP key incorrectly during the wireless setup process. Solution: During the wireless setup process, you might have entered the WEP key incorrectly. Some wireless routers provide up to four WEP keys.
Chapter 14 NOTE: The HP All-in-One functionality will be limited during VPN sessions. Cause: Solution: The HP All-in-One is not turned on. Turn on the HP All-in-One. Print quality troubleshooting If you are having problems with print quality, try the solutions in this section and observe the following guidelines: • • • • Replace refilled or empty ink cartridges with genuine HP ink cartridges.
Solution: Use HP Premium Papers or any other paper type that is appropriate for the HP All-in-One. Cause: The print head needs to be cleaned. Solution: Clean the print head, and then print a self-test report. Check the color blocks in the report for any problems. If the color blocks show print quality problems, perform a printer alignment. If the problem persists after cleaning and aligning, contact HP support for help. Go to: www.hp.
Chapter 14 Cause: The print head needs to be cleaned. Solution: Clean the print head, and then print a self-test report. Check the color blocks in the report for any problems. If the color blocks show print quality problems, perform a printer alignment. If the problem persists after cleaning and aligning, contact HP support for help. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
If the problem persists, use the software you installed with the HP All-in-One or another software application to rotate your image 180 degrees so that the light blue, gray, or brown hues in your image do not print at the bottom of the page. For more information, see: “Information on paper” on page 147 Colors run into each other on the printout Cause: The print or copy quality setting is set too high for the type of paper loaded in the HP All-in-One. Solution: Check the quality setting.
Chapter 14 If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. For more information, see: • • • “Clean the print head” on page 139 “Print a self-test report” on page 131 “Align the printer” on page 138 Printouts have horizontal streaks or lines Cause: Solution: The paper is not feeding properly or is loaded incorrectly. Make sure the paper is loaded correctly.
Printouts are faded or have dull colors Cause: The copy or print paper type setting is incorrect. Solution: Load high-quality paper in the input tray and print the image with a high print quality setting, such as Best, Maximum dpi, or High Resolution. Always make sure the paper you are printing on is flat. For best results when printing images, use HP Premium Plus Photo Paper.
Chapter 14 Cause: The print head needs to be cleaned. Solution: Clean the print head, and then print a self-test report. Check the color blocks in the report for any problems. If the color blocks show print quality problems, perform a printer alignment. If the problem persists after cleaning and aligning, contact HP support for help. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Solution: Load paper with the side you want to print on facing down. For example, if you are loading glossy photo paper, load the paper with the glossy side down. For more information, see: “Load paper” on page 64 Printouts have vertical streaks Cause: The paper type is not suitable for the HP All-in-One. Solution: Use HP Premium Papers or any other paper type that is appropriate for the HP All-in-One. Printouts are slanted or skewed Cause: The paper is not feeding properly or is loaded incorrectly.
Chapter 14 Solution: If the HP All-in-One is out of paper or there are only a few sheets remaining, load more paper in the input tray. If there is paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray. Follow the prompts on the display or the computer screen to continue your print job.
Borderless printing produces unexpected results Cause: Printing a borderless image from a non-HP software application produces unexpected results. Solution: Try printing the image from the photo imaging software that came with the HP All-in-One. The HP All-in-One is not responding Cause: The HP All-in-One is busy with another task. Solution: If the HP All-in-One is performing another task such as copying or scanning, your print job will be delayed until the HP All-in-One completes the current task.
Chapter 14 Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is connected to the HP Allin-One and the computer as shown below. If the connections are secure, and nothing has printed several minutes after you sent a print job to the HP All-in-One, check the status of the HP All-in-One. In the HP Photosmart Software, click Status.
Solution: A print job might remain in the queue after it has been cancelled. The cancelled print job jams the queue and prevents the next print job from printing. From your computer, open the printer folder and see if the cancelled job remains in the print queue. Try to delete the job from the queue. If the print job remains in the queue, try one or both of the following: • • Disconnect the USB cable from the HP All-in-One, restart the computer, and then reconnect the USB cable to the HP All-in-One.
Chapter 14 Cause: The computer is not communicating with the HP All-in-One. Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is connected to the HP Allin-One and the computer as shown below. If the connections are secure, and nothing has printed several minutes after you sent a print job to the HP All-in-One, check the status of the HP All-in-One. In the HP Photosmart Software, click Status.
Solution: Print the document in reverse order. When the document finishes printing, the pages will be in correct order. For more information, see: “Print a multiple-page document in reverse order” on page 89 The margins are not printing as expected Cause: The margins are not set correctly in your software application. Solution: Check the printer margins. Make sure the margin settings for the document do not exceed the printable area of the HP All-in-One. To check your margin settings 1.
Chapter 14 For more information, see: “Load envelopes” on page 68 Text or graphics are cut off at the edge of the page Cause: The margins are not set correctly in your software application. Solution: To check your margin settings 1. Preview your print job before sending it to the HP All-in-One. 2. Check the margins. The HP All-in-One uses the margins you have set in your software application, as long as they are greater than the minimum margins the HP All-in-One supports. 3.
A blank page came out while printing Cause: The document you are printing contains an additional blank page. Solution: Open the document file in your software application and remove any extra pages or lines at the end of the document. Cause: The HP All-in-One picked up two sheets of paper. Solution: If the HP All-in-One has only a few sheets remaining, load more paper in the input tray.
Chapter 14 The HP All-in-One does not read the memory card or storage device Cause: The card is inserted backwards or upside down. Solution: Turn the memory card so that the label side is up and the contacts are facing the HP All-in-One, and then push the card forward into the appropriate slot until the Photo light turns on. If the memory card is not inserted properly, the HP All-in-One will not respond and the Photo light (near the memory card slots) will not turn on.
light remains solid. Removing a memory card while it is being accessed might corrupt information on the card or damage the HP All-in-One and card. The Attention light blinks when I insert my memory card or storage device Cause: The HP All-in-One has detected an error with the memory card. Solution: Remove and reinsert the memory card. You might have inserted it incorrectly.
Chapter 14 computer. After the cable is connected properly, turn the HP All-in-One off and then on again. If the HP All-in-One is network-connected, check physical network connections and make sure the network is operational. Once you verify network connectivity, retry the task.
The CIFS server is included in all network-connected HP All-in-One devices. It provides network drive letter access to the memory card or storage device in the HP All-in-One. This lets you read/write files on the network from the memory card or storage device in the HP All-in-One. The CIFS server appears on your computer as a network drive. In addition to reading/writing files from your memory card or storage device, you can also create folders and store other information.
Chapter 14 • • • Text format is incorrect Text is incorrect or missing The scan feature does not work Scan halts Cause: The computer system resources might be low. Solution: Turn off the HP All-in-One and then turn it back on. Turn off the computer and then turn it back on. If this does not work, try changing the scan to a lower resolution. Scan fails Cause: Solution: The computer is not turned on. Turn on your computer.
Solution: Load your original print side down on the right front corner of the glass. Scanned image is incorrectly cropped Cause: The software is set to automatically crop scanned pictures. Solution: The Autocrop feature crops anything that is not part of the main image. Sometimes this might not be what you want. In that case, you can turn off autocropping and crop the scanned image manually, or not at all. Scanned image has incorrect page layout Cause: Automatic cropping is changing the page layout.
Chapter 14 Text is incorrect or missing Cause: Solution: The brightness is not set correctly. Adjust the brightness, and then rescan the original. Cause: Debris might be stuck on the glass or on the back of the document lid. This can cause poor-quality scans. Solution: Clean the glass and lid backing.
• • • • Fit to Page is not working as expected A borderless copy has white space around the edges The image is cropped when I make a borderless copy The printout is blank Copies are too light or too dark Cause: The Lighter / Darker setting for the HP All-in-One is set too light or too dark. Solution: Adjust the lightness and darkness of the copies. For more information, see: “Adjust the lightness and darkness of your copy” on page 125 Cause: The original you are copying is overexposed.
Chapter 14 Solution: in-One. Clear the paper jam and remove any torn paper that remains in the HP All- For more information, see: “Clear paper jams” on page 147 Parts of the original do not appear or are cut off Cause: The original is placed incorrectly on the glass. Solution: Reload the original on the glass. For more information, see: “Load originals” on page 57 Cause: The original fills the entire sheet.
Solution: Reload the original on the glass. For more information, see: “Load originals” on page 57 Cause: Debris might be stuck on the glass or on the back of the document lid. The HP All-in-One interprets anything it detects on the glass as part of the image. Solution: Turn off the HP All-in-One, and then use a soft cloth to wipe the glass and the back of the document lid.
Chapter 14 Solution: If you want to enlarge a photo to fit a full-size page without cropping the edges, use Fit to Page. For more information, see: • • “Resize an original to fit onto letter or A4 paper” on page 127 “Resize an original using custom settings” on page 128 Cause: The original is larger than the paper in the input tray. Solution: If your original is larger than the paper in the input tray, use the Fit to Page feature to reduce your original to fit on the paper in the input tray.
Firmware revision mismatch Cause: The revision number of the HP All-in-One firmware does not match the revision number of the software. Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Mechanism error Cause: The HP All-in-One has a paper jam. Solution: Clear the paper jam.
Chapter 14 Cause: Solution: Cause: The paper is not feeding properly or is loaded incorrectly. Make sure you have paper loaded correctly in the photo tray. There might be too much paper loaded in the photo tray. Solution: Do not overload the photo tray; make sure the stack of photo paper fits within the photo tray and is no higher than the top of the paper-width guide. Cause: Two or more pieces of paper might be stuck together.
Solution: Wait until the drive has finished performing its operation, then try again. File messages The following is a list of file-related error messages: • • • • • • • • Error reading or writing the file Unreadable files. NN files could not be read Photos not found File not found File format not supported Invalid file name Supported file types for the HP All-in-One File corrupted Error reading or writing the file Cause: The HP All-in-One software could not open or save the file.
Chapter 14 File not found Cause: There is not enough available memory on your computer to create a print preview file. Solution: Close some applications and try the task again. File format not supported Cause: The HP All-in-One software did not recognize or support the file format of the image you are trying to open or save. If the file extension indicates it is a supported file type, the file might be corrupted.
If the file system on the card is corrupt, reformat the memory card in your digital camera. CAUTION: Reformatting the memory card will delete any photos stored on the card. If you have previously transferred the photos from your memory card to a computer, try printing the photos from the computer. Otherwise, you will need to retake any photos you might have lost.
Chapter 14 Solution: Remove all but one memory card. The HP All-in-One reads the remaining memory card and displays the first photo stored on the memory card. Cause: down. You have inserted a Compact Flash memory card backwards or upside Solution: Remove the memory card and reinsert it correctly. The label of the Compact Flash card faces up and should be readable as you insert it into the slot. Cause: You have not fully inserted the memory card. Solution: stops.
Solution: Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a CD/DVD label side up in the LightScribe-enabled CD/DVD drive, and then try the task again. Card access error Cause: There are two or more memory cards inserted into the HP All-in-One at the same time. Solution: Remove all but one memory card. The HP All-in-One reads the remaining memory card and displays the first photo stored on the memory card.
Chapter 14 Solution: Make sure you fully insert the memory card into the appropriate slot on the HP All-in-One. If the memory card is not inserted properly, the HP All-in-One will not respond and the Photo light (near the memory card slots) will not turn on. After the memory card has been inserted properly, the Photo light will blink for a few seconds, and then remain lit. Card is damaged Cause: You formatted the card on a Windows XP computer.
Flip LightScribe disc Cause: The CD/DVD is placed upside down in the drive, so you cannot copy photos to, or print a LightScribe text label on, the CD/DVD. Solution: try again. Remove the CD/DVD from the drive, flip it over before reinserting it, and Unrecognized Disc Cause: The disc in the LightScribe drive is not recognized. Solution: Ensure that the disc in the drive is a LightScribe disc and is inserted with the label side down.
Chapter 14 Solution: Leave the sheet in the output tray until the message disappears. If it is necessary to remove the printed sheet before the message disappears, carefully hold the printed sheet on the underside or the edges, and place it on a flat surface to dry. Out of paper Cause: There is not enough paper in the input tray. Solution: If the HP All-in-One is out of paper or there are only a few sheets remaining, load more paper in the input tray.
Wrong paper width Cause: The print setting chosen for the print job does not match the paper loaded in the HP All-in-One. Solution: Change the print setting or load the appropriate paper in the input tray.
Chapter 14 HP All-in-One not found Cause: This error applies only to USB-connected devices. The USB cable is not plugged in properly. Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected to the HP All-in-One and the computer, as shown below.
Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected to the HP All-in-One and the computer, as shown below.
Chapter 14 Calibration error Cause: An incorrect type of paper is loaded in the input tray. Solution: If you have color or photo paper loaded in the input tray when the printer aligns, the calibration might fail. Load unused plain white letter or A4 paper into the input tray, and then follow the prompts on the display to continue. Cannot print Cause: The indicated ink cartridge(s) are out of ink. Solution: Replace the indicated ink cartridge(s) immediately so that you can resume printing.
cartridges that the HP All-in-One supports, see the printed documentation that came with the HP All-in-One. For more information, see: “Replace the ink cartridges” on page 135 Cause: The ink cartridge(s) are not intended for use in this device. Solution: Contact HP support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Ink cartridge problem Cause: The indicated ink cartridge(s) are missing or are damaged.
Chapter 14 Solution: Turn the HP All-in-One off, unplug the power cord, and wait 10 seconds. Then, plug the power cord back in and turn the device on. If you continue to receive this message, write down the error code provided in the message, and then contact HP support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Solution: Replace the indicated ink cartridge with the previous ink cartridge during the maintenance procedure. After the maintenance procedure is complete, you can insert the new ink cartridge. For more information, see: “Replace the ink cartridges” on page 135 Non-HP ink Cause: The HP All-in-One detected non-HP ink. Solution: Replace the indicated ink cartridge(s). HP recommends that you use genuine HP ink cartridges.
Chapter 14 Solution: Remove any objects that are blocking the print head assembly. To clear the print head assembly 1. Open the ink cartridge door by lifting from the front center of the device, until the door locks into place. 2. Remove any objects that are blocking the print head assembly, including any packing materials. 3. Turn the HP All-in-One off, then turn it on again. 4. Close the ink cartridge door.
www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Replace ink cartridges soon Cause: The indicated ink cartridge is estimated to be low on ink and might need to be replaced soon. Solution: You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the indicated ink cartridge(s) or follow the prompts on the display or computer screen to continue.
Chapter 14 Solution: Remove and reinsert the ink cartridges and verify that they are fully inserted and locked in place. If the problem persists, clean the copper-colored contacts of the ink cartridges. For more information, see: • • “Replace the ink cartridges” on page 135 “Clean the ink cartridge contacts” on page 140 Cause: The ink cartridge is defective or not intended for use in this device. Solution: Replace the indicated ink cartridge(s) immediately so that you can resume printing.
15 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP All-in-One.
Chapter 15 Support process If you have a problem, follow these steps: 1. Check the documentation that came with the HP All-in-One. 2. 3. Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers.
HP support by phone For a list of support phone numbers, see the printed documentation that came with the device. This section contains the following topics: • Phone support period • Placing a call • After the phone support period Phone support period One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support.
Chapter 15 HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see “Pack the HP All-in-One” on page 216.
Prepare the HP All-in-One for shipment If, after contacting HP support or returning to the point of purchase, you are requested to send the HP All-in-One in for service, make sure you remove and keep the following items before returning your device: • The control panel faceplate • The power cord, USB cable, and any other cable connected to the HP All-in-One CAUTION: The replacement HP All-in-One will not be shipped with a power cord.
Chapter 15 c. Press the button to release the faceplate. d. Rotate the control panel back down as far as it will go. e. 4. Gently pull the faceplate towards you to remove it from the device. Retain the control panel faceplate. Do not return the control panel faceplate with the HP All-inOne. CAUTION: The replacement HP All-in-One might not come with a control panel faceplate.
To pack the HP All-in-One 1. If available, pack the HP All-in-One for shipment by using the original packing materials or the packaging materials that came with your exchange device. If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty. 2. Place the return shipping label on the outside of the box. 3.
Chapter 15 HP warranty and support 218 HP warranty and support
16 Technical information Technical information The technical specifications and international regulatory information for the HP All-in-One are provided in this section. For additional specifications, see the printed documentation that came with the HP All-in-One.
Chapter 16 CD/DVD specifications Technical information Supported disc formats Data capacity DVD+R 4.7 GB DVD+R DL 8.5 GB DVD+RW 4.7 GB DVD-R 4.7 GB DVD-RW 4.7 GB DVD-RAM Up to 4.
Acoustic information If you have Internet access, you can get acoustic information from the HP Web site. Go to: www.hp.com/support. Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily.
Chapter 16 Energy consumption This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active. Specific information on power consumption may be found in the printed documentation that came with the HP All-in-One.
Česky Likvidace vysloužilého zařízení uživateli v domácnosti v zemích EU Tato značka na produktu nebo na jeho obalu označuje, že tento produkt nesmí být likvidován prostým vyhozením do běžného domovního odpadu. Odpovídáte za to, že vysloužilé zařízení bude předáno k likvidaci do stanovených sběrných míst určených k recyklaci vysloužilých elektrických a elektronických zařízení.
Chapter 16 This section contains the following topics: Technical information • Regulatory model identification number • FCC statement • Laser compliance • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about power cord • Geräuschemission Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SDGOB-0712.
Laser compliance This laser product complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated May 27, 2001; and with IEC 60825-1:1993/A2:2001. WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product’s installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation: -- Do not try to open the module enclosure.
Chapter 16 Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: Technical information • Wireless: Exposure to radio frequency radiation • Wireless: Notice to users in Brazil • Wireless: Notice to users in Canada • European Union Regulatory Notice • Wireless: Notice to users in Taiwan Wireless: Exposure to radio frequency radiation Exposure to radio frequency radiation Caution The radiated output power of this device is far b
European Union Regulatory Notice European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: Low Voltage Directive 73/23/EEC EMC Directive 2004/108/EC Technical information • • CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP.
Chapter 16 Declaration of conformity (European Economic Area) The Declaration of Conformity in this document complies with ISO/IEC 17050-1 and EN 17050-1. It identifies the product, manufacturer’s name and address, and applicable specifications recognized in the European community.
Symbols/Numerics 10 x 15 cm photo paper copy 122 load 66 specifications 219 2 pages on 1, print 88 4 pages on 1, print 88 4 x 6 inch (10 x 15 cm) borderless photos print 83 4 x 6 inch photo paper copy 122 4 x 6 inch photo paper, load 66 802.11 wireless, configuration page 49 802.
photos, enhance 129 preview 121 quality 124 reduce 128 size, custom 128 smeared 167 specifications 220 speed 124 text, enhance 129 too dark 187 too light 187 troubleshooting 186 country/region, set 19 crop borderless copy is wrong 189 fails 195 crop an original 128 crop photos 106 customer support HP Quick Exchange Service (Japan) 214 Korea 214 warranty 211, 213 Index D damaged, ink cartridge 205 dark copy 187 darken copies 125 declaration of conformity European Economic Area 228 United States 228 default
Index J jams, paper 72, 153 L labels load 70 specifications 219 landscape orientation 78 language, set 19 legal paper copy 122 load 65 specifications 219 letter paper copy 123 load 65 specifications 219 lid backing, clean 134 light copy 187 lighten copies 125 link configuration 48 speed 43 load 10 x 15 cm photo paper 66 4 x 6 inch photo paper 66 A4 paper 65 documents 57 envelopes 68 full-size paper 65 greeting cards 70 Hagaki 67 index cards 67 iron-on transfers 70 labels 70 legal paper 65 letter paper 65
oversized books, load 60 overspray, reduce 80 P Index page order 89 paper choose 61 feed fails 171 incompatible types 64 jam 191, 200 jams 72, 147, 153 load 64 misfeed 200 out of 200 recommended copy types 123 recommended sizes for printing 76 recommended types 61, 63 size incorrect 200 specifications 219 tips 147 type incorrect 200 width incorrect 201 paper size copy setting 122 paper type 77 passkey (Bluetooth) 52 password, Embedded Web Server 47 peer-to-peer network 35 phone numbers, support 212 phone
Index S saturation, change in print 79 save photos to computer 103 scanned image 115 scan blank 184 cancel 119 change original type 116 crop incorrect 185 documents 113, 114 edit image 117 fails 184, 191 features 113 from control panel 115 halts 184 negatives 116 no scan options error 196 page layout incorrect 185 photos 113, 114 preview image, edit 118 save to CD 116 save to computer 115 save to DVD 116 save to memory card 115 save to storage device 115 scan specifications 220 send using HP Photosmart Sh
Index not filled in 165 smooth fonts 166 Tips Slideshow 21 total packets received 52 transmitted 51 total packets received (802.3 wired) 48 total packets transmitted (802.
