User's Manual

Cause: You inserted the CD/DVD holder back into the storage area.
Errors
If the product has an error, the lights on the product might flash, or an error message
might appear on your computer screen.
This section contains the following topics:
•
Product messages
•
File messages
•
General user messages
•
Paper messages
•
Power and connection messages
•
Print cartridge messages
Product messages
The following is a list of product-related error messages:
•
Carriage jam
•
Product stall error
•
Mechanism error
•
Carriage blocked
•
Firmware revision mismatch
•
Memory is full
•
Photo tray problem
•
Photo tray cannot engage
•
Photo tray cannot disengage
•
CD/DVD tray open
•
CD/DVD tray misaligned
•
Insert CD/DVD holder
•
Open CD/DVD tray
•
CD/DVD holder not found
•
CD/DVD not found
•
Scan errors
•
Unable to print
•
Product might not be correctly installed
•
Product was not found
•
Product could not find available scan destinations
•
Required software component was not found or was incorrectly installed
•
Error occurred while communicating with the product
•
Missing HP Photosmart Software
Chapter 14
182 Troubleshooting
Troubleshooting