HP Photosmart C5100 All-in-One series Basics Guide
HP Photosmart C5100 All-in-One series Basics Guide
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Contents 1 HP All-in-One overview.........................................................................................2 The HP All-in-One at a glance.................................................................................2 Control panel features.............................................................................................4 Use the HP Photosmart software............................................................................5 Find more information.............................
HP All-in-One overview 1 HP All-in-One overview Use the HP All-in-One to quickly and easily accomplish tasks such as making a copy, scanning documents, or printing photos from a memory card. You can access many HP All-in-One functions directly from the control panel, without turning on your computer. Note This guide introduces basic operations and troubleshooting, as well as providing information for contacting HP support and ordering supplies.
Description 1 Color graphics display (also referred to as the display) 2 Control panel 3 Output tray (currently shown in the up position) 4 Paper-width guide for the main input tray 5 Main input tray (also referred to as the input tray) 6 Paper tray extender (also referred to as the tray extender) 7 Paper-width and paper-length guides for the photo tray 8 Photo tray 9 Paper-length guide for the main input tray 10 Ink cartridge door 11 Memory card slots 12 Glass 13 Lid backing Labe
HP All-in-One overview Chapter 1 Control panel features The following diagram and related table provide a quick reference to the HP All-in-One control panel features. Label Name and Description 1 Color graphics display (also referred to as the display): Shows menus, photos, and messages. The display can be pulled up and angled for better viewing. 2 Cancel: Stops the current operation and returns to the main screen. 3 Attention light: Indicates a problem occurred.
(continued) Name and Description 12 Print Photos: Prints the photos selected on your memory card. If no photos are currently selected, the HP All-in-One prints the photo currently showing on the display. From the idle state, pressing the Print Photos button launches the Photosmart Express menu. 13 Scan Menu: Opens the Scan Menu where you can select a destination for your scan.
HP All-in-One overview Chapter 1 Find more information A variety of resources, both printed and onscreen, provide information about setting up and using the HP All-in-One. ● ● ● ● ● ● Setup Guide The Setup Guide provides instructions for setting up your HP All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting and support in this guide.
This section describes how to connect the HP All-in-One to a network and how to view and manage network settings. Wired network setup This section describes how to connect the HP All-in-One to a router, switch, or hub using an Ethernet cable and how to install the HP All-in-One software for a network connection. What you need for a wired network Before you connect the HP All-in-One to a network, make sure you have all of the required materials.
Chapter 1 HP All-in-One overview Connect the HP All-in-One to the network An Ethernet port is provided on the back of the HP All-in-One. To connect the HP All-in-One to the network 1. Remove the yellow plug from the back of the HP All-in-One. 2. Connect the Ethernet cable to the Ethernet port on the back of the HP All-in-One. 3. Connect the other end of the Ethernet cable to an available port on your Ethernet router or switch. 4.
Note If the Issues Stopping Installation screen appears after the firewall or anti-spyware program is disabled, continue with the installation. – 4. 5. 6. 7. 8. 9. The Notice about Firewalls means that the Microsoft Internet Connection Firewall or Windows Firewall is enabled. Click Next to allow the Setup program to open the necessary ports and continue with the installation. If a Windows Security Alert appears for a program published by Hewlett-Packard, please unblock this program.
HP All-in-One overview Chapter 1 6. 7. Follow the onscreen instructions to complete all the installation steps, including the Setup Assistant. When you have finished installing the software, the HP All-in-One is ready for use. To test your network connection, go to your Mac and print a self-test report to the HP All-in-One. Load originals and load paper You can copy or scan up to letter- or A4-size originals by loading them on the glass. To load an original on the glass 1.
Insert the stack of paper into the input tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops. Tip If you are using letterhead, insert the top of the page first with the print side down. For more help on loading full-size paper and letterhead, refer to the diagram engraved in the base of the input tray. 4. Slide the paper-width and paper-length guides inward until they stop at the edges of the paper.
Chapter 1 HP All-in-One overview To load 10 x 15 cm (4 x 6 inch) photo paper in the photo tray 1. Raise the output tray, and then pull out the photo tray. 2. 3. 4. Insert the stack of photo paper into the photo tray with the short edge forward and the print side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you.
Scan an image You can start a scan from your computer or from the HP All-in-One. This section explains how to scan from the control panel of the HP All-in-One only. To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) must also be installed and running on your computer prior to scanning.
Chapter 1 HP All-in-One overview b. Press or to highlight a paper size, and then press OK. The paper size choices available vary depending on your country/region. Note Depending on the paper size you choose, you might be prompted to choose a layout for the photos on your pages. c. d. When the Fix Faded Original? prompt appears, highlight Yes or No as appropriate, and then press OK. The HP All-in-One scans your original and shows a preview of the photo on the display.
5. 6. Press OK to select the default computer, or press to select a different computer, and then press OK. The Scan To menu appears on the display, listing the applications on the selected computer. If the HP All-in-One is connected directly to a computer with a USB cable, proceed to step 5. Press OK to select the default application to receive the scan, or press to select a different application, and then press OK. A preview image of the scan appears on your computer, where you can edit it.
Chapter 1 HP All-in-One overview – – 2. 3. 4. Bottom left: xD-Picture Card Bottom right: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro Press OK to select View & Print. When you press OK, the most recent photo on your memory card appears on the display. Press or to scroll through the photos on your memory card. When the photo you want to print appears, press OK.
Note When printing a photo, you must select options for the correct paper type and photo enhancement. 5. Select the appropriate options for your print job by using the features available in the Advanced, Printing Shortcuts, Features, and Color tabs. Tip You can easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab. Click a type of print task in the Printing Shortcuts list.
HP All-in-One overview Chapter 1 Replace the ink cartridges Follow these instructions when you need to replace ink cartridges. Note If you are installing ink cartridges in the HP All-in-One for the first time, be sure to use only the ink cartridges that came with the device. The ink in these cartridges is specially formulated to mix with the ink in the print head assembly at first-time setup. If you do not already have replacement ink cartridges for the HP All-in-One, to order cartridges , go to www.hp.
Pull the ink cartridge toward you out of its slot to remove it. HP All-in-One overview 4. Tip You can recycle low or empty ink cartridges. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html 5.
Chapter 1 HP All-in-One overview 7. 8. Repeat steps 2 through 5 for each ink cartridge you are replacing. Close the ink cartridge door. Clean the HP All-in-One To ensure that your copies and scans remain clear, you might need to clean the glass and lid backing. You might also want to dust the exterior of the HP All-in-One.
Dry the backing with a dry, soft, lint-free cloth. Caution Do not use paper-based wipes, as these might scratch the backing. 4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol. Caution Be careful not to spill alcohol on the glass or exterior of the HP Allin-One, as this might damage the device. 5. Turn on the HP All-in-One.
2 Troubleshooting and support Troubleshooting and support This chapter contains troubleshooting information for the HP All-in-One. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen Help that came with your software. This chapter also provides warranty and support information. For support contact information, see the inside back cover of this guide.
To verify that the software is properly installed, double-click the HP Solution Center icon on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. To uninstall from a Mac and then reinstall 1. 2. 3. 4. 5. Hardware setup troubleshooting Use this section to solve any problems you might encounter while setting up the HP All-in-One hardware.
Chapter 2 Solution The HP All-in-One might not respond if you press the On button too quickly. Press the On button once. It might take a few minutes for the HP All-in-One to turn on. If you press the On button again during this time, you might turn the device off. Warning If the HP All-in-One still does not turn on, it might have a mechanical failure. Unplug the HP All-in-One from the power outlet and contact HP. Go to: www.hp.
6. 7. 8. Press to highlight Set Country/Region, and then press OK. Press to scroll through the countries/regions. When the country/region you want to use appears, press OK. to highlight Yes or No, and then press OK. When prompted, press The wrong measurements are showing in menus on the display Cause You might have selected the incorrect country/region when setting up the HP All-inOne. The country/region you select determines the paper sizes shown on the display.
Chapter 2 The computer is unable to discover the HP All-in-One Cause Cables are not connected properly. Solution Check the following cables to ensure they are connected properly. ● ● ● Cables between the HP All-in-One and the hub or router Cables between the hub or router and your computer Cables to and from your modem or HP All-in-One Internet connection (if applicable) Cause Your Local Area Network card (LAN card) is not set up properly. Solution Make sure that your LAN card is set up properly.
Cause You do not have an active network connection. Solution Make sure you have an active network connection. To make sure your network connection is active 1. 2. 3. If the connections are secure, turn off the power on the HP All-in-One, and then turn it on again. Press the On button on the control panel to turn the HP All-in-One off, and press it again to turn the device on. Also, turn off the power on your router or hub, and then turn it on again.
Chapter 2 I am using a cable modem without a router and I do not have IP addresses Cause If you have a computer with a cable modem, a separate Local Area Network (LAN) for your other computers, and no DHCP or router, you must use AutoIP to assign IP addresses to the other computers and to the HP All-in-One. Solution To obtain an IP address for the computer with the cable modem ➔ Your Internet Service Provider (ISP) assigns either a static or dynamic IP address to the computer with the cable modem.
● ● ● ● ● ● ● ● ● Ink expiration near Non-HP ink Original HP ink depleted Print head assembly is stalled Print head failure Printer alignment failed Replace ink cartridges soon Wrong ink cartridge(s) installed Ink cartridge is missing, incorrectly installed, or not intended for your device Cannot print Cause The indicated ink cartridge(s) are out of ink. Solution Replace the indicated ink cartridge(s) immediately so that you can resume printing.
Chapter 2 If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. For more information, see: Replace the ink cartridges Ink cartridge(s) are empty Cause The indicated ink cartridge(s) are out of ink. Solution Replace the indicated ink cartridge(s) with new ink cartridge(s).
www.hp.com/go/anticounterfeit For more information, see: Replace the ink cartridges Original HP ink depleted Cause The original HP ink in the indicated ink cartridge(s) has been depleted. Solution Replace the indicated ink cartridge(s) or press OK on the control panel to continue. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time.
Chapter 2 Solution If you have color or photo paper loaded in the input tray when you align the printer, the alignment might fail. Load unused plain white letter or A4 paper into the input tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor. Contact HP Support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. For more information, see: Replace the ink cartridges Cause The wrong ink cartridge(s) are installed. Solution The first time you set up and use the HP All-in-One, make sure to install the ink cartridges that were shipped with your device. The ink in these ink cartridges is specially formulated to mix with the ink in the print head assembly.
Chapter 2 – – Did you add any new hardware or software to your computer at about the time that this situation began? Did anything else occur prior to this situation (such as a thunderstorm, HP All-in-One was moved, etc.)? After the phone support period After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support.
3 Technical information The technical specifications and international regulatory information for the HP All-in-One are provided in this section. System requirements Software system requirements are located in the Readme file. Paper specifications This section contains information about paper tray capacities and paper sizes. Paper tray capacities Paper weight Paper tray* Output tray† Photo tray* Plain paper 20 to 24 lb. (75 to 90 gsm) Up to 100 (20 lb. paper) 50 (20 lb.
Chapter 3 Copy specifications ● ● ● ● ● Copy resolution up to 1200x1200 Digital image processing Up to 99 copies from original (varies by model) Zoom to 400%, fit to page (varies by model) Copy speeds vary according to the complexity of the document Scan specifications ● ● ● ● ● ● Image editor included Integrated OCR software automatically converts scanned text to editable text (if installed) Twain-compliant interface Resolution: up to 2400 x 4800 dpi optical (varies by model); 19200 dpi enhanced (softw
Regulatory notices The HP All-in-One meets product requirements from regulatory agencies in your country/region. For a complete listing of regulatory notices, see the onscreen Help. Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SDGOB-0605-01. This regulatory number should not be confused with the marketing name (HP Photosmart C5100 All-in-One series, etc.
Chapter 3 Technical information Warranty 38 HP Photosmart C5100 All-in-One series
Index environmental specifications 36 Symbols/Numerics 10 x 15 cm photo paper specifications 35 A after the support period 34 B blocked print head 25 buttons, control panel 4 C cancel button 4 CAT-5 Ethernet cable 7 clean exterior 21 glass 20 lid backing 20 color graphics display 4 connect wired network (Ethernet) 7 connection problems HP All-in-One does not turn on 23 control panel buttons 4 features 4 copy make a copy 12 specifications 36 customer support warranty 34 D damaged, ink cartridge 29 direction
reinstall software 22 replace ink cartridges 18 right arrow 4 RJ-45 plug 7 rotate button 4 router 7 S scan button 5 documents 13 photos 13 scan specifications 36 scan glass clean 20 security network, WEP key 8 setup button 4 software application, print from 16 software installation reinstall 22 uninstall 22 specifications.
www.hp.
