HP Photosmart C4500 All-in-One series Basics Guide
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1 Network setup Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network............................2 Wireless ad hoc network setup...................................................................................................4 Connect to additional computers on a network..........................................................................7 Change the HP All-in-One from a USB connection to a network connection.............................
1 Network setup This section describes how to connect the HP All-in-One to a network and how to view and manage network settings. If you want to: See this section: Connect to a wireless network with a wireless router (infrastructure). “Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network” on page 2 Connect directly to a wireless-capable computer without a wireless router (ad-hoc). “Connect to a wireless ad hoc network” on page 6 Add connections to more computers on the network.
The advantages of a wireless infrastructure network as compared to an ad hoc network include: • • • • • Advanced network security Enhanced reliability Network flexibility Better performance Shared Broadband Internet access To set up the HP All-in-One on an integrated wireless WLAN 802.11 network, you need to do the following: See this section: First, collect all of the required materials. “What you need for an integrated wireless WLAN 802.
Chapter 1 To connect the product 1. Insert the product software CD in the computer CD-ROM drive. 2. Follow the instructions on the screen. When you are prompted, connect the product to the computer using the USB setup cable included in the box. The product will attempt to connect to the network. If the connection fails, follow the prompts to correct the problem, and then try again. 3. When the setup is finished, you will be prompted to disconnect the USB cable and test the wireless network connection.
To set up the HP All-in-One on a wireless ad hoc network, you need to do the following: See this section: First, collect all of the required materials. “What you need for an ad hoc network” on page 5 Next, prepare your computer by creating a network profile. “Create a network profile for a Windows Vista or Windows XP computer” on page 5 “Create a network profile for other operating systems” on page 6 Finally, install the software and connect to the appropriate network profile.
Chapter 1 e. In the Network key box, type a WEP key that has exactly 5 or exactly 13 alphanumeric (ASCII) characters. For example, if you enter 5 characters, you might enter ABCDE or 12345. Or, if you enter 13 characters, you might enter ABCDEF1234567. (12345 and ABCDE are examples only. Select a combination of your choice.) Alternatively, you can use HEX (hexadecimal) characters for the WEP key. A HEX WEP key must be 10 characters for 40 bit encryption, or 26 characters for 128 bit encryption. f.
To connect the product 1. Insert the product software CD in the computer CD-ROM drive. 2. Follow the instructions on the screen. When you are prompted, connect the product to the computer using the USB setup cable included in the box. The product will attempt to connect to the network. If the connection fails, follow the prompts to correct the problem, and then try again. 3. When the setup is finished, you will be prompted to disconnect the USB cable and test the wireless network connection.
Chapter 1 NOTE: For optimal performance and security in your wireless network, use an access point (such as a wireless router) to connect the HP All-in-One. To change a USB connection to an integrated wireless WLAN 802.11 connection 1. Unplug the USB connection from the back of the product. 2. Insert the product CD in the computer CD-ROM drive. 3. Follow the onscreen instructions for a wireless network installation. 4.
NOTE: Refer to your firewall documentation on how to configure the firewall port settings and how to add HP files to the "trusted" list. NOTE: Some firewalls continue to cause interference even after you disable them. If you continue to have problems after configuring the firewall as described above, you might need to uninstall the firewall software in order to use the product over the network.
Chapter 1 To restore network defaults 1. Press the Wireless button on the product. 2. Press the button next to the down arrow on the display until Restore Network Defaults is highlighted, and then press OK. 3. Confirm that you want to restore the network defaults. Turn the wireless radio on and off The wireless radio is off by default, but when you install the software and connect the HP All-in-One to the network, the wireless radio is turned on automatically.
2 HP All-in-One overview Use the HP All-in-One to quickly and easily accomplish tasks such as making a copy, scanning documents, or printing photos from a memory card or USB storage device. You can access many HP All-in-One functions directly from the control panel, without turning on your computer. NOTE: This guide introduces basic operations and troubleshooting, as well as provides information for contacting HP support and ordering supplies.
Chapter 2 (continued) Label Description 11 Rear door 12 Rear USB port 13 Power connection* * Use only with the power adapter supplied by HP. Control panel features The following diagram and related table provide a quick reference to the HP All-in-One control panel features. HP All-in-One overview Label Icon Name and Description 1 On: Turns the product on or off. When the product is off, a minimal amount of power is still used.
(continued) Label Icon Name and Description 6 By default, this button is labelled Scan/Reprint and opens the Scan/Reprint menu. When a photo is shown on the display, this button advances to the next photo on the memory card. When the Copy or Photo settings menu is open, this button the changes copy or print settings. 7 By default, this button is labelled Start Copy Black and starts a black-and-white copy.
Chapter 2 To load full-size paper 1. Slide the paper-width guide to its outermost position. NOTE: If you are using letter or A4 paper or smaller, make sure the tray extender is open all the way. When you use legal-size paper, leave the tray extender closed. 2. Insert the stack of paper into the input tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops.
3. Slide the paper-width guide inward until it stops at the edge of the paper. Do not overload the input tray; make sure the stack of paper fits within the input tray and is no higher than the top of the paper-width guide. Avoid paper jams • • • • • • • • Remove printed papers from the output tray frequently. Prevent curled or wrinkled photo paper by storing all unused photo paper flat in a resealable bag. Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.
Chapter 2 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Duo Pro (adapter optional), or Memory Stick Micro (adapter required) 2 xD-Picture Card, Secure Digital (SD), Secure Digital Mini (SD Mini), Secure Digital High Capacity (SDHC), MultiMedia Card (MMC), MMC Plus, MMC Mobile (RS-MMC; adapter required), TransFlash MicroSD Card (adapter required), or Secure MultiMedia Card To print photos 1. Load 10 x 15 cm (4 x 6 inch) photo paper in the input tray.
Replace the print cartridges Follow these instructions to replace print cartridges. Following these instructions might also help solve print quality issues related to the cartridges. NOTE: When the ink level for the print cartridge is low, a message appears on your computer screen. You can also check the ink levels by using the software installed with the HP All-in-One. When you receive a low-ink warning message, make sure you have a replacement print cartridge available.
Chapter 2 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black and photo print cartridges TIP: If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector or an airtight plastic container. 5. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab.
6. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into the empty cartridge slot. Make sure you push the print cartridge in firmly until it snaps into place. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing a black or photo print cartridge, slide it into the right slot. HP All-in-One overview 7. Close the print cartridge door. 8. When prompted, press OK. The product prints a print cartridge alignment page.
3 Troubleshooting and support This chapter contains troubleshooting information for the HP All-in-One. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen Help that came with your software. Many issues are caused when the HP All-in-One is connected to the computer using a USB cable before the HP All-in-One software is installed on the computer.
Setup troubleshooting Use this section to solve any problems you might encounter while setting up the HP All-in-One hardware. The product will not turn on Try the following solutions if there are no light indications, no noise, and no movement from the product when you turn it on. Solution 1: Make sure you use the power cord that came with the product Solution • Make sure the power cord is firmly connected to both the product and the power adapter.
Chapter 3 I connected the USB cable, but I am having problems using the product with my computer Solution: You must first install the software that came with the product before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Once you have installed the software, plug one end of the USB cable into the back of your computer and the other into the back of the product. You can connect to any USB port on the back of your computer.
Network troubleshooting If you are encountering issues using your HP All-in-One over a network, try the following steps in the order listed: 1. Turn off the router, product, and computer, and then turn them back on in this order: router first, then the product, and finally the computer. Sometimes, cycling the power will recover a network communication issue. 2. For wireless networking issues, run the Wireless Network Test from the product control panel. a. Press the Wireless button on the product. b.
Chapter 3 To check a wireless connection 1. Make sure that the wireless radio on your computer is turned on. 2. If you are not using a unique network name (SSID), then it is possible that your wireless computer could be connected to a nearby network that is not yours. The following steps can help you determine if your computer is connected to your network. a. Depending on your operating system: • Windows XP: Click Start, point to Control Panel, point to Network Connections, and then select View/Details.
To access the HP Photosmart C4500 All-in-One series home page ▲ On your computer, open the Web browser you normally use to access the Internet (for example, Internet Explorer.) In the Address box, type the URL of the product as it was shown on the Network Configuration Page (for example, http://192.168.1.101.) The HP Photosmart C4500 All-in-One series home page should appear. NOTE: If you are using a proxy server in your browser, you might need to disable it to access the Embedded Web Server.
Chapter 3 3. Scroll down the list of services, right click HP Network Devices Support, and then select Restart. 4. After the service restarts, try using the product over the network again. If you are able to use the product over the network, your network setup was successful. If you still cannot use the product over the network or if you have to periodically perform this step in order to use your product over the network, your firewall might be interfering.
4 Technical information Technical information The technical specifications and international regulatory information for the HP All-in-One are provided in this section. For additional regulatory and environmental information, including the Declaration of Conformity statement, see the onscreen Help. System requirements Software system requirements are located in the Readme file. Product specifications For product specifications, go to the HP Web site at www.hp.com/support.
Chapter 4 Warranty HP product Duration of limited warranty Software Media 90 days Technical information Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Accessories 1 year unless otherwise stated A. Extent of limited warranty 1.
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