HP Photosmart C4380 All-in-One series Basics Guide
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1 HP All-in-One overview The HP All-in-One at a glance....................................................................................................2 Control panel buttons.................................................................................................................3 Find more information.................................................................................................................4 2 Network setup Integrated wireless WLAN 802.11 network setup....................
1 HP All-in-One overview Use the HP All-in-One to quickly and easily accomplish tasks such as making a copy, scanning documents, or printing photos from a memory card. You can access many HP All-in-One functions directly from the control panel, without turning on your computer. NOTE: This guide introduces basic operations and troubleshooting, as well as provides information for contacting HP support and ordering supplies.
(continued) * Label Description 12 Rear USB port 13 Power connection* Use only with the power adapter supplied by HP. HP All-in-One overview Control panel buttons Label Icon Name and Description 1 On button: Turns the HP All-in-One on or off. When the HP Allin-One is off, a minimal amount of power is still used by the device. To completely remove power, turn the HP All-in-One off, and then unplug the power cord.
Chapter 1 (continued) Label Icon Name and Description 5 Cancel button: Stops a task (such as scanning or copying) or resets settings (such as Quality and Copies). 6 Scan button: Starts a scan. When a memory card is inserted, this button advances to the next photo on the memory card when pressed. 7 Start Copy Black button: Starts a black-and-white copy. In certain situations (for example, after clearing a paper jam), this button resumes printing.
2 Network setup This section describes how to connect the HP All-in-One to a network and how to view and manage network settings. For optimal performance and security in your wireless network, HP recommends you use a wireless router or access point (802.11) to connect the HP All-in-One and the other network elements. When network elements are connected through a wireless router or access point, this is called an infrastructure network.
Chapter 2 To set up the HP All-in-One on an integrated wireless WLAN 802.11 network, you need to do the following: See this section: First, collect all of the required materials. “What you need for an integrated wireless WLAN 802.11 network” on page 6 Next, install the software and connect the HP All-in-One to the wireless router. “Connect to an integrated wireless WLAN 802.11 network” on page 6 What you need for an integrated wireless WLAN 802.
CAUTION: To prevent other users from accessing your wireless network, HP strongly recommends using a password or passphrase (WPA or WEP security) and a unique network name (SSID) for your wireless router. Your wireless router might have been shipped with a default network name, which is typically the manufacturer name. If you use the default network name, your network can be easily accessed by other users using the same default network name (SSID).
Chapter 2 To set up the HP All-in-One on a wireless ad hoc network, you need to do the following: See this section: First, collect all of the required materials. “What you need for an ad hoc network” on page 8 Next, prepare your computer by creating a network profile. “Create a network profile for a Windows XP computer” on page 8 “Create a network profile for other operating systems” on page 9 Finally, install the software.
e. In the Network key box, type a WEP key that has exactly 5 or exactly 13 alphanumeric (ASCII) characters. For example, if you enter 5 characters, you might enter ABCDE or 12345. Or, if you enter 13 characters, you might enter ABCDEF1234567. (12345 and ABCDE are examples only. Select a combination of your choosing.) Alternatively, you can use HEX (hexadecimal) characters for the WEP key. A HEX WEP key must be 10 characters for 40 bit encryption, or 26 characters for 128 bit encryption. f.
Chapter 2 To connect the HP All-in-One 1. Insert the HP Photosmart Software CD in the computer CD-ROM drive. 2. Follow the instructions on the screen. When you are prompted, connect the HP All-in-One to the computer using the USB setup cable included in the box. The HP All-in-One will attempt to connect to the network. If the connection fails, follow the prompts to correct the problem, and then try again. 3.
To change a USB connection to an integrated wireless WLAN 802.11 connection 1. Unplug the USB connection from the back of the HP All-in-One. 2. Insert the HP All-in-One CD in the computer CD-ROM drive. 3. Follow the onscreen instructions for a wireless network installation. 4. When the installation is complete, open Printers and Faxes (or Printers) in the Control Panel and delete the printers for the USB installation.
Chapter 2 Print the wireless network test The wireless network test performs a series of diagnostic tests to determine whether network setup is successful. If an issue is detected, a recommendation on how to correct the issue will be included on the printed report. You can print the wireless network test at any time. 1. Press the Wireless button on the front of the HP All-in-One. 2.
3 Use the HP All-in-One features This chapter includes information about how to use the HP All-in-One for basic operations. In addition, it provides instructions about how to load paper and replace the print cartridges. Load originals and load paper You can load many different types and sizes of paper in the HP All-in-One, including letter or A4 paper, photo paper, transparencies, envelopes, and HP CD/DVD tattoo labels.
Chapter 3 NOTE: If you are using letter, A4, or smaller paper, make sure the tray extender is open all the way. 2. Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: • Make sure it is free of rips, dust, wrinkles, and curled or bent edges. • Make sure all the paper in the stack is the same size and type. 3. Insert the stack of paper into the input tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops.
To load 10 x 15 cm (4 x 6 inch) photo paper in the input tray 1. Remove all paper from the input tray. 2. Insert the stack of photo paper into the far-right side of the input tray with the short edge forward and the print side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you.
Chapter 3 Print 10 x 15 cm (4 x 6 inch) photos You can select specific photos on your memory card to print as 10 x 15 cm (4 x 6 inch) photos.
4. Do one of the following: • For faster printing with slightly reduced resolution, leave the Quality setting at best resolution (as indicated by the two star icons on the display). • For much faster printing with moderately reduced resolution, press the Quality button until one star icon appears on the display (indicating normal resolution). • For maximum resolution, press the Quality button until three star icons appear on the display. 5. Leave the default Size setting as Borderless. 6.
Chapter 3 To make a copy from the control panel 1. Make sure you have paper loaded in the input tray. 2. Load your original print side down on the right front corner of the glass. 3. Press Start Copy Black or Start Copy Color to begin copying. Replace the print cartridges Follow these instructions when you need to replace print cartridges. NOTE: When the ink level for the print cartridge is low, a message appears on the display.
1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black and photo print cartridges 5. Pull the print cartridge towards you out of its slot. 6. If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector or an airtight plastic container. 7.
Chapter 3 8. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into the empty cartridge slot. Make sure you push the print cartridge in firmly until it snaps into place. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing a black or photo print cartridge, slide it into the right slot. 9. Close the print cartridge door. If you installed a new print cartridge, the HP All-in-One prints a print cartridge alignment page.
To clean the glass 1. Turn off the HP All-in-One, unplug the power cord, and raise the lid. 2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can damage it. Do not place or spray liquid directly on the glass. The liquid might seep under the glass and damage the device. 3. Dry the glass with a dry, soft, lint-free cloth to prevent spotting. 4.
Troubleshooting and support 4 Troubleshooting and support This chapter contains troubleshooting information for the HP All-in-One. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen Help that came with your software. Many issues are caused when the HP All-in-One is connected to the computer using a USB cable before the HP All-in-One software is installed on the computer.
• • • 1 Power connection 2 Power cord and adapter 3 Power outlet Troubleshooting and support Solution • Make sure the power cord is firmly connected to both the HP All-in-One and the power adapter. Plug the power cord into a power outlet, surge protector, or power strip. If you are using a power strip, make sure the power strip is on. Or, try plugging the HP Allin-One directly into a power outlet. Test the power outlet to make sure it is working.
Chapter 4 computer and the other into the back of the HP All-in-One. You can connect to any USB port on the back of your computer. Troubleshooting and support For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the HP All-in-One. The HP All-in-One does not print Solution: If the HP All-in-One and computer are not communicating with each other, try the following: • Look at the On light located on the front of the HP All-in-One.
Check other printers or scanners. You might need to disconnect older products from your computer. • Try connecting the USB cable to another USB port on your computer. After you check the connections, try restarting your computer. Turn the HP All-in-One off and then on again. • If the HP All-in-One is offline, turn the HP All-in-One off and on again. Start a print job. • If necessary, remove and then install the software you installed with the HP All-in-One again.
Chapter 4 • Troubleshooting and support • If a cordless telephone, microwave, or other device that emits radio signals transmitting at 2.4 GHz is nearby, move it farther away to reduce radio interference. If your computer or wireless router is near an external wall, move them away from the wall. Cannot connect to network during setup Cause: The equipment is not turned on.
Cause: A Virtual Private Network (VPN) is preventing the HP All-in-One from accessing your computer. Solution: Temporarily disable the VPN before proceeding with the installation. NOTE: The HP All-in-One functionality will be limited during VPN sessions. Cause: The HP All-in-One is not turned on. Solution: Turn on the HP All-in-One. Clear paper jams If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the front door.
Chapter 4 Troubleshooting and support 2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur. 3. Close the print cartridge door. 4. Press Start Copy Black to continue the current job.
• Do not clean the print cartridges unnecessarily. This wastes ink and shortens the life of the cartridges. Handle print cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. If print quality is poor right after cartridge installation, allow half an hour for the print cartridge to recover. Support process If you have a problem, follow these steps: 1. Check the documentation that came with the HP All-in-One. 2.
5 Technical information The technical specifications and international regulatory information for the HP All-in-One are provided in this section. System requirements Software system requirements are located in the Readme file. Product specifications For product specifications, go to the HP Web site at www.hp.com/support. Paper specifications • Input tray capacity: Plain paper sheets: Up to 100 (20 lb./75 gsm. paper) • Output tray capacity: Plain paper sheets: Up to 50 (20 lb./75 gsm.
Technical information Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRB-0721-01. This regulatory number should not be confused with the marketing name (HP Photosmart C4380 All-in-One series, etc.) or product numbers (CC280A, etc.).
Chapter 5 Warranty Technical information 32 Technical information
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