User's Manual

7. (Optional) Connect a phone to the other open phone port on the parallel splitter.
Figure 14-4 Back view of the product
1 Telephone wall jack
2 Phone cord connected to the 2-EXT port
3 Parallel splitter
4 Telephone (optional)
5 Computer with modem
6 Phone cord supplied in the box with the product connected to the 1-LINE port
8. Turn off the Auto Answer setting.
9. Run a fax test.
If you pick up the phone before the product answers the call and hear fax tones from
a sending fax machine, you will need to answer the fax call manually.
I hear static on my telephone line since connecting the product
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Make sure you set up the product as described in the printed
documentation
•
Solution 2: Try removing the splitter
•
Solution 3: Try another power outlet
Fax troubleshooting 201
Troubleshooting