Basic manual

3. Close the print cartridge door.

4. Press Start Copy Black to continue the current job.

Print cartridge troubleshooting

If you are experiencing problems with printing, you might have a problem with one of the print

cartridges. For more information, see “

Replace the print cartridges” on page 7 in this guide.

Support process

If you have a problem, follow these steps:

1. Check the documentation that came with the HP All-in-One.

2. Visit the HP online support Web site at

www.hp.com/support. HP online support is available to

all HP customers. It is the fastest source for up-to-date device information and expert assistance

and includes the following features:

• Fast access to qualified online support specialists

• Software and driver updates for the HP All-in-One

• Valuable HP All-in-One and troubleshooting information for common problems

• Proactive device updates, support alerts, and HP newsgrams that are available when you

3. Call HP support. Support options and availability vary by device, country/region, and language.

For a list of support phone numbers, see the inside back cover of this guide.

Chapter 2

16 Troubleshooting and support

Troubleshooting and support