HP Photosmart C3100 All-in-One series Basics Guide
HP Photosmart C3100 All-in-One series Basics Guide
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Contents 1 HP All-in-One overview........................................................................................2 The HP All-in-One at a glance................................................................................3 Control panel buttons.............................................................................................4 Status light overview...............................................................................................5 Use the HP Photosmart software.............
HP All-in-One overview 1 HP All-in-One overview Use the HP All-in-One to quickly and easily accomplish tasks such as making a copy, scanning documents, or printing photos from a memory card. You can access many HP All-in-One functions directly from the control panel, without turning on your computer. Note This guide introduces basic operations and troubleshooting, as well as providing information for contacting HP support and ordering supplies.
Label Description 1 Control panel 2 On button 3 Photosmart Express button (left) and Proof Sheet button (right) 4 Memory card slots 5 Input tray 6 Paper tray extender 7 Paper-width guide 8 Print cartridge door 9 Glass 10 Lid backing Basics Guide HP All-in-One overview The HP All-in-One at a glance 3
HP All-in-One overview Chapter 1 * Label Description 1 Rear door 2 Rear USB port 3 Power connection* Use only with the power adapter supplied by HP. Control panel buttons Label Icon Name and Description 1 Check Paper/Check Print Cartridge: Indicates the need to load paper, remove a paper jam, reinsert the print cartridge, replace the print cartridge, or close the print cartridge door. 2 Cancel button: Stops a task or resets settings.
(continued) Icon Name and Description 5 Size button: Changes the image size to 100% (Actual Size), fits it to the page (Resize to Fit), or prints borderless images (Borderless). The default setting is 100% for plain paper and borderless for photo paper. 6 Copies button: Specifies the desired number of copies. If there is an error, the letter E appears on the display. 7 Start Copy Black button: Makes a black-and-white copy.
HP All-in-One overview Chapter 1 Label Description 1 Check Paper light 2 Check Print Cartridge light 3 Copy button lights (for the Start Copy Black and Start Copy Color buttons) 4 On button The following table describes common situations and explains what the lights mean. Light status What it means All lights are off. The HP All-in-One is turned off. Press the On button to turn on the device. The On light and one of the copy button lights are on.
(continued) What it means The Check Paper light is blinking. ● ● ● HP All-in-One overview Light status The HP All-in-One is out of paper. The HP All-in-One has a paper jam. The paper size setting does not match the paper size detected in the input tray. For more information, check the computer screen for an error message. The Check Print Cartridge light is blinking. ● ● ● ● ● The print cartridge door is open. The print cartridges are missing or not seated correctly.
HP All-in-One overview Chapter 1 Find more information A variety of resources, both printed and onscreen, provide information about setting up and using the HP All-in-One. ● ● ● ● ● Setup Guide The Setup Guide provides instructions for setting up your HP All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order.
HP All-in-One overview To load an original on the glass 1. Lift the lid on the HP All-in-One. 2. Load your original print side down in the right front corner of the glass. Tip For more help on loading an original, refer to the engraved guides along the edge of the glass. 3. Close the lid. To load 10 x 15 cm ( 4 x 6 inch) photo paper in the input tray 1. Remove all paper from the input tray. 2.
HP All-in-One overview Chapter 1 For best results, set the paper type and paper size before copying or printing. Avoid paper jams To help avoid paper jams, follow these guidelines. ● ● ● ● ● ● ● Remove printed papers from the output tray frequently. Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.
● On a Mac, the software is always running. Tip You can use the HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) to scan images, including panorama images. Using this software, you can also edit, print, and even share your scanned images. For more information, see the onscreen Help that came with the HP All-in-One. To scan to a computer 1. Place your original print side down on the left front corner of the glass. 2. Press Start Scan/Reprints.
Chapter 1 HP All-in-One overview In order to print photos from a proof sheet you must complete the following tasks, explained in detail in the procedures below. ● ● ● Print a proof sheet of the photos on your memory card Complete the proof sheet Scan the proof sheet To print a proof sheet 1. Remove any orignals loaded on the glass. 2. Insert a memory card into the appropriate slot on the HP All-in-One. The HP All-in-One supports the memory cards described below.
HP All-in-One overview 2. 3. 4. Make sure the same memory card you used to print the proof sheet is still inserted in the HP All-in-One when you scan that proof sheet. Make sure you have photo paper loaded in the input tray. Press Proof Sheet. The HP All-in-One scans the proof sheet and prints the selected photos. Print from a software application Most print settings are automatically handled by the software application.
HP All-in-One overview Chapter 1 7. 8. The Print dialog box appears, and the Copies & Pages panel opens. Change the print settings for each option in the pop-up menu, as appropriate for your project. Click Print to begin printing. Replace the print cartridges Follow these instructions when the ink level is low. Note When the ink level for the print cartridge is low, a message appears on your computer screen. You can also check the ink levels by using the software installed with the HP All-in-One.
HP All-in-One overview 5. 6. 7. 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black and photo print cartridges Pull the print cartridge toward you out of its slot. If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector or an airtight plastic container. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge.
HP All-in-One overview Chapter 1 8. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing a black or photo print cartridge, slide it into the right slot. 9. Close the print cartridge door. If you installed a new print cartridge, the HP All-in-One prints a print cartridge alignment sheet.
Glass that is dirty from fingerprints, smudges, hair, and dust on the main glass surface slows down performance and affects the accuracy of some features. To clean the glass 1. Turn off the HP All-in-One, unplug the power cord, and raise the lid. 2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. Caution Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can damage it. Do not place or spray liquid directly on the glass.
2 Troubleshooting and support This chapter contains troubleshooting information for the HP All-in-One. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen Help that came with your software. Many issues are caused when the HP All-in-One is connected to the computer using a USB cable before the HP All-in-One software is installed on the computer.
To uninstall from a Mac and then reinstall 1. 2. 3. 4. 5. 6. 7. Disconnect the HP All-in-One from your Mac. Open the Applications:Hewlett-Packard folder. Double-click HP Uninstaller. Follow the onscreen instructions. After the software is uninstalled, restart your computer. To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive. On the desktop, open the CD-ROM and then double-click HP All-in-One Installer.
Chapter 2 Solution The HP All-in-One might not respond if you press the On button too quickly. Press the On button once. It might take a few minutes for the HP All-in-One to turn on. If you press the On button again during this time, you might turn the device off. Warning If the HP All-in-One still does not turn on, it might have a mechanical failure. Unplug the HP All-in-One from the power outlet and contact HP. Go to: www.hp.
● ● ● ● ● ● ● ● For more information on setting up the HP All-in-One and connecting it to your computer, see the Setup Guide that came with the HP All-in-One. Error conditions The lights on the HP All-in-One flash in special sequences to inform you about various error conditions. For more information on solving error conditions based on the status lights, see Status light overview on page 5. Clear paper jams If the HP All-in-One has a paper jam, first check the rear door.
Chapter 2 Caution If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur. 3. 4. Replace the rear door. Gently push the door forward until it snaps into place. Press Start Copy Black or Start Copy Color to continue the current job.
3. 4. For more information, see the onscreen Help. Before you call HP customer support Software programs from other companies might be included with the HP All-in-One. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company. If you need to contact HP Customer Support, do the following before you call: 1. Make sure that: 2. a. The HP All-in-One is plugged in and turned on. b.
3 Technical information The technical specifications and international regulatory information for the HP All-in-One are provided in this section. System requirements Software system requirements are located in the Readme file. Paper specifications This section contains information about paper tray capacities and paper sizes. Technical information Paper tray capacities Type Paper weight Paper tray* Output tray† Plain paper 20 to 24 lb. (75 to 90 gsm) 100 (20 lb. paper) 50 (20 lb.
Copy specifications ● ● ● ● ● Up to 4800x1200 optimized dpi output using a scan resolution of 1200x1200ppi when copying onto premium photo media Digital image processing Up to 9 copies from original (varies by model) Fit to page Copy speeds vary according to the complexity of the document Scan specifications ● ● ● ● ● ● Image editor included Integrated OCR software automatically converts scanned text to editable text (if installed) Twain-compliant interface Resolution: up to 1200 x 2400 dpi optical (vari
Chapter 3 Regulatory notices The HP All-in-One meets product requirements from regulatory agencies in your country/region. For a complete listing of regulatory notices, see the onscreen Help. Regulatory model identification number Technical information For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SDGOB-0603.
Warranty HP product Duration of limited warranty Software 90 days Print cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Accessories 1 year Printer peripheral hardware (see the following for details) 1 year Basics Guide 27 Technical information A. Extent of limited warranty 1.
Index L labels specifications legal paper specifications letter paper specifications lid backing, clean Symbols/Numerics 10 x 15 cm photo paper specifications 24 B buttons, control panel 4 C cancel button 4 clean glass 17 lid backing 17 connection problems HP All-in-One does not turn on 19 control panel buttons 4, copy make a copy 10 specifications 25 customer support contact 23 E envelopes specifications 24 environment Environmental product stewardship program environmental specifications 25 G glass clean
Index hardware installation 19 jams, paper 10 print cartridges 22 USB cable 20 U uninstall software 18 USB cable installation 20 Basics Guide 29
30 HP Photosmart C3100 All-in-One series
www.hp.com/support 0570-000511 021 672 280 Argentina (Buenos Aires) 54-11-4708-1600 Argentina 0-800-555-5000 Australia 1300 721 147 Australia (out-of-warranty) 1902 910 910 Luxembourg www.hp.com/support Österreich www.hp.com/support Malaysia 1800 888588 Mauritius (262) 262 210 404 17212049 03-3335-9800 0800 222 47 1588-3003 www.hp.com/support México (Ciudad de México) 55-5258-9922 Belgique www.hp.
