HP Utility Meter User's Guide for version 8.
© Copyright 2008 Hewlett-Packard Development Company, L.P. Legal Notices Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice.
Table of Contents About This Document...................................................................................11 1 2 3 4 5 6 7 8 Intended Audience.............................................................................................................................11 Publishing History..............................................................................................................................11 Document Organization...........................................................
3 Performing Utility Meter Tasks....................................................................41 3.1 Starting the Utility Meter GUI............................................................................................................42 3.2 The Main Window..........................................................................................................................44 3.3 Utility Meter Help Information......................................................................................
A Site Preparation Form for Pay Per Use..........................................................95 A.1 Networking details on the PPU WBEM Partition/Server........................................................................96 B Site Preparation Form for Utility Ready Storage.............................................97 B.1 Networking Details for the Command View XP AE Server......................................................................98 B.2 Networking Details for the Command View EVA Server.
List of Figures 1-1 2-1 2-2 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 3-9 3-10 3-11 3-12 3-13 3-14 3-15 3-16 3-17 3-18 3-19 3-20 3-21 3-22 3-23 3-24 3-25 3-26 3-27 3-28 3-29 4-1 4-2 4-3 4-4 4-5 5-1 Flow of Metered Usage Data............................................................................................................16 Utility Meter GUI Main Window.......................................................................................................32 Network Configuration Dialog Box...................
List of Tables 1 Common Utility Meter Tasks..................................................................................................................12 1-1 Recommended Minimum Hardware...................................................................................................17 1-2 Disk Space Requirements for 1,000 PPU Partitions...............................................................................18 1-3 Disk Space Requirements for 1,000 URS Devices...................................
About This Document This document provides instructions for installing, configuring, and verifying the operation of version 8.13 of the HP Utility Meter software (HP products T2805AA and T5462A) on supported HP servers running either HP-UX 11i v2, or HP-UX 11i v3. 1 Intended Audience This guide is intended to primarily be used by HP personnel who initially install and configure the Utility Meter hardware and software for Pay per use (PPU) and Utility Ready Storage (URS) customers.
IMPORTANT: In some of the screenshots in this guide it has been necessary to either blur information or input invalid information in order to ensure the security of certain HP IP addresses and system names. These edits do not affect any Utility Meter procedures. 4 Common Utility Meter Tasks Common Utility Meter Tasks lists the common tasks related to the Utility Meter and provides links to the information in this guide.
5 Locating This Guide This guide is available from the following sources: • The HP Technical Documentation Web site: http://docs.hp.com/en/netsys.html#Utility Pricing Solutions • The HP-UX Instant Information media (CD or DVD) • After the Utility Meter software has been installed, a PDF of this guide is located at: /opt/meter/share/doc/UtilityMeterUserGuide.pdf. IMPORTANT: The guide included with the Utility Meter software is the initial version for this release.
1 Introduction 1.1 Overview The Utility Meter is a component in the setup of a Pay per use (PPU) or Utility Ready Storage (URS) solution. PPU and URS are part of HP's Utility Pricing Solutions (UPS) program. In this program, customers are charged according to usage of the PPU and URS computing resources (servers and storage) under a UPS contract. For more information on this program, see the Metered Capacity link on the Utility Pricing Web page: http:/ /h71028.www7.hp.com/enterprise/cache/308072-0-0-0-121.
The monthly bill contains a fixed amount (for the hardware, software and services) and a variable amount. The variable amount is based on the usage of the UPS computing resources (disk space and processor cores). The PPU and URS usage data is stored in the Utility database at HP on a per-UPS-computing-resource basis. Customers can monitor their usage information on the secure HP Utility Pricing Solutions Web Portal: http:/ /www.hp.
1.2 What is New for Version 8.13 Version 8.13 of the Utility Meter software is the fifth release of the Utility Meter 8.x software. Version 8.13 includes the following changes: • Multi-Tiering billing support for XP storage whereby billing can be based on the different disk types in the array. Previously all XP disks were charged the same amount. • A change in how usage is reported for THP on an XP storage device.
The size of the Utility Meter's /var directory depends on how many PPU partitions or URS devices are being metered (plus about 500 MB of overhead). Here are some /var directory disk space requirements for 1,000 metered instances: • PPU Partitions — 48 usage reports are created on a daily basis. Each report is 8 KB in size. 91 days of usage data is retained in /var. For 1,000 PPU partitions to be metered: 48 * 8,000 * 91 * 1,000 = 34,944,000,000 (~35.
IMPORTANT: URS EVA installations must have version 6.x (or later) of the HP StorageWorks Command View EVA Advanced Edition software installed on all EVA Command View servers. 1.4.4 Supported PPU Platforms Below is a list of currently supported PPU WBEM platforms: • HP-UX • Redhat Enterprise Linux, versions 4 U5 and 5 U1 (not yet GA) • SUSE Linux Enterprise Server 10 SP1 For the list of currently supported PPU Agent platforms, refer to the specific PPU User's Guide at: http://docs.hp.com/en/netsys.
• • vPar Provider • HP-UX 11.23 B.11.23.01.04 • HP-UX 11.31 B.11.31.01.01 VM Provider A.03.50 (The Integrity VM package also contains this provider) Linux has the following dependency: ▲ Support Pack 4.07 for RHEL5, RHEL4, RHEL3, SLES10, SLES9 NOTE: The WBEM dependencies listed above pertain to the metered server (the PPU device being metered), NOT the Utility Meter (that does the metering). For information about upgrading the Utility Meter software to version 8.13, see Section 2.
• /var/opt/meter — Location of transport directories and files sent off • /sbin/init.d/umeter — Startup/shutdown script for Utility Meter software 1.6 Installation and Support Services The initial installation of the Utility Meter cannot be implemented by the customer. An installation service (either HP part number HA113A1 Option 57B for PPU or HA113A1 Option 57U for URS) is required for Utility Meter installation.
• A new PPU partition was created without installing the required WBEM components. • A new PPU partition was created without installing the PPU Agent software on the partition. • A new PPU partition was created, the required WBEM components were installed, but the partition was not configured for being metered at the Meter device.
1.10 Utility Pricing Solutions Web Portal HP maintains a public Web portal that displays the usage data for UPS computing resources under a PPU or URS contract. The Utility Pricing Solutions (UPS) Web portal is located at: http://www.hp.com/go/ payperuse. Access to the portal is controlled by a username/password. All users of the portal must first register for a private account, which is identified by their email address (username). Registration to the portal is free.
• The Utility Meter software for either HP-UX 11i v2, or 11i v3—on the appropriate HP-UX Application Software media • The HP Utility Meter User's Guide for version 8.13 (this guide)—on the appropriate (HP–UX 11i v2, or 11i v3) HP-UX Instant Information media NOTE: Customers must order the Utility Meter hardware separately from the Utility Meter software. For details of the recommended Utility Meter hardware, see Recommended Hardware.
2 Installing and Configuring the Utility Meter Software 2.
4. 5. 6. 7. 8. 9. Install the Utility Meter software. For information about this installation, see Installing the Utility Meter Software. Note that a reboot of the Utility Meter system and verification of the Utility Meter processes and services are required. Configure the Utility Meter software parameters by using the Utility Meter application GUI. For more information about the Utility Meter configuration, see Configuring the Utility Meter Parameters.
• Available from the HP Software Depot (http://www.software.hp.com—search for either “T2805AA” for PPU or “T5462A” for URS). Alternatively, you can download and save the Utility Meter software's depot file from the HP Software Depot to writable media, such as a CD or flash drive. • Also available from the appropriate (HP-UX 11i v2, or 11i v3) HP-UX Application Software media (CD or DVD) • Access to the version 5.
IMPORTANT: The Utility Meter must be rebooted after the install of HP SIM 5.1. The reboot can take many minutes due to configuring the HP SIM filesets. You need to only perform the basic HP SIM installation that is discussed in the following HP Systems Insight Manager 5.1 Installation and Configuration Guide for HP-UX chapters: • Chapter 2 “Installation overview and requirements” • Chapter 3 “Installing HP SIM on the CMS for the first time” NOTE: Configuration of the HP SIM software is not required.
4. 5. 6. 7. After reading the information on the Utility Meter Overview page, click the Installation link, which is near the bottom of the Utility Meter Overview page. Clicking this link displays the Utility Meter Installation page. On the Utility Meter Installation page, click the Receive for Free button (near the bottom of the page) and follow the download instructions for the Utility Meter software's depot file.
Where hostname is determined in Step 4a and pathname is determined in Step 4b. After installing the Utility Meter software, follow the instructions in Completing the Utility Meter Software Installation to complete and verify the Utility Meter software installation has been successful. 2.6.3 Completing the Utility Meter Software Installation After you have installed the Utility Meter software, perform the following steps to complete the software installation: 1. 2.
NOTE: 1. 2. 3. You must be logged in as root to start the Utility Meter GUI. Start a terminal session on the Utility Meter system. HP recommends that you use SSH for security and X11 display forwarding. Log in as root in the terminal window. Ensure the DISPLAY environment variable is set so that an X11 application is locally displayed.
Figure 2-1 Utility Meter GUI Main Window NOTE: If this error message appears: "Exception in thread "main" java.awt.HeadlessException: No X11 DISPLAY variable was set, but this program performed an operation which requires it. ..." you did not set the DISPLAY environment variable. If this error message appears: # %%Data Acqusition Server not launched Data Acqusition Server not launched, Please check the Server! the das_SERVER process is not running.
a. b. 5. # /opt/meter/bin/monitor stop # /opt/meter/bin/monitor start In the Utility Meter GUI, click the Configure tab, and then click the Network Configuration task button (right pane). The Network Configuration dialog box is displayed: Figure 2-2 Network Configuration Dialog Box 6. Use the information from the Utility Meter Site Preparation Form to enter the following Utility Meter data into the Network Configuration window. Note that many of these fields have values automatically entered.
• Tertiary DNS Server (optional) • Meter Contact email Addresses — up to 10 can be entered, delimited by space characters IMPORTANT: It is important that you enter an email address in the Meter Contact Email field. HP recommends using an email alias or distribution list in your corporate email system as the contact address for your Utility Meter. Enter the name of the alias (complete with domain name) as one of the email addresses. Only the meter email is currently being used.
IMPORTANT: The XP CV AE CLI software must be installed in /opt/CLI on the Utility Meter. 2.8.1 Avoiding CLI Conflicts The XP CV AE CLI is used to do a refresh of the XP arrays prior to using the CLI to collect URS XP usage information. The CLI refresh ensures that up-to-date XP array usage information is obtained. However, the refresh can fail for the following reasons: • The XP array is offline.
NOTE: For detailed information on email masquerading, see the appropriate (HP-UX 11i v2, or 11i v3) HP-UX Mailing Services Administrator's Guide at: http://docs.hp.com. 2.9.1 Automated email Masquerading To automatically masquerade the Utility Meter's email, execute the following command: # /opt/meter/sbin/sendmail-config The sendmail-config program: • Uses the default values in the sendmail.cf configuration file. • Uses the Utility Meter's domain if the masquerading domain is not set.
1. Determine the configuration file that is being used by sendmail. You can verify the sendmail configuration file with the following command: /usr/sbin/sendmail –d0.20 –bv | /usr/bin/grep “Def Conf file” 2. 3. Edit the configuration file that your sendmail installation is using (from Step 1) and search for the line starting with DM. To masquerade the domain, ensure the DM line is not commented out (should not have a preceding hash (#) character) and append the specified domain name to the DM macro.
HdrFromSMTP PseudoToReal PseudoToReal MasqSMTP MasqSMTP MasqHdr MasqHdr HdrFromSMTP final final input: input: returns: input: returns: input: returns: returns: input: returns: umeter umeter umeter umeter umeter umeter umeter umeter umeter umeter < < < < < @ @ *LOCAL* > @ *LOCAL* > @ corp.example @ corp.example @ corp.example corp.example . > . > . > <---- umeter is masqueraded Rcode = 75, addr = umeter@corp.
> Ctrl-D These tests show that the hostname gets filtered out for account umeter. If any of the masquerading tests do not work, check the sendmail configuration file and ensure the email masquerading is implemented (through the DM macro): IMPORTANT: The domainname must be resolvable in DNS for HP to accept email from the Utility Meter. 2.
4. 5. 6. 7. 8. If the current version of the HP Systems Insight Manager (HP SIM) software on the Utility Meter is not 5.1, update the HP SIM software to version 5.1. For more information about this type of update, see Installing the HP Systems Insight Manager Software. Follow the installation procedure in Installing the Utility Meter Software. Follow the Utility Meter configuration procedure in Configuring the Utility Meter Parameters to verify or update your Utility Meter configuration.
3 Performing Utility Meter Tasks This chapter describes all of the tasks you can accomplish using the Utility Meter GUI. You access these tasks by starting the Utility Meter GUI and then clicking the desired tab in the Utility Meter GUI. To perform a specific task, you click the appropriate button in the Tasks (right) pane. For a listing of all of the tasks you can perform with the Utility Meter GUI, see Utility Meter GUI Tasks.
NOTE: Some user tasks may not be enabled until a future release of the Utility Meter software. 3.1 Starting the Utility Meter GUI To start the Utility Meter GUI, perform the following procedure: NOTE: You must be logged in as root to start the Utility Meter GUI. The following procedure assumes: • You are running the Utility Meter GUI on the Utility Meter system. • A graphical display, running X11, is attached to the Utility Meter system. 1. Start a terminal session on the Utility Meter system.
Figure 3-1 Utility Meter GUI Main Window NOTE: If the Utility Meter GUI does not appear and you see this error: "Exception in thread "main" java.awt.HeadlessException: No X11 DISPLAY variable was set, but this program performed an operation which requires it. ..." you did not set the DISPLAY environment variable. If you see this error appear: # %%Data Acqusition Server not launched Data Acqusition Server not launched, Please check the Server! the das_SERVER process is not running.
1. 2.
Figure 3-2 Utility Meter GUI Main Window Panes The information in the Managed Devices pane is referred to as the Managed Devices Tree. To display all of the storage and PPU device nodes that are currently configured in the Utility Meter, click the expansion buttons in the Managed Devices pane. 3.
Figure 3-3 Utility Meter GUI Managed Devices Tree Note that the nodes for storage devices in the Managed Devices Tree include both Command View servers (devices) and the physical disk arrays they manage. The physical disk arrays appear as child nodes under the Command View server's parent node. When PPU WBEM Partitions are added they appear as child nodes under the serial number for the complex they belong to.
Figure 3-4 Closing the Utility Meter GUI 3.3 Utility Meter Help Information After you click the Utility Meter GUI's GettingStarted tab, you can access these user tasks: • How to Select Devices — This task provides information about the Utility Meter GUI's Managed Devices Tree (left pane). • How to Select Tasks — This task provides information about the Utility Meter GUI's tabs. • Help — This task provides additional Utility Meter software help. 3.
Figure 3-5 GettingStarted Tab 3.4 Utility Meter Configure Tasks After you click the Utility Meter GUI's Configure tab, you can access these user tasks: 48 • Network Configuration — This task configures or displays the network and data transport configuration for the Utility Meter software. • Copy the Meter’s Configuration — This task copies the Utility Meter's configuration file for backup and recovery purposes.
Figure 3-6 Configure Tab 3.4.1 Network Configuration Use this task to view or change the Utility Meter software configuration. If you change the Utility Meter's hostname or IP address, then you need to reconfigure all PPU partitions with the appropriate PPU Agent software command, to point to the new Utility Meter hostname or IP address. NOTE: Only existing PPU agents need to be reconfigured. PPU WBEM Partitions/Servers do not need to be reconfigured.
• View and verify the Utility Meter software parameters. • Set the Utility Meter software parameters from information in the Utility Meter Site Preparation Form. • Change any Utility Meter software parameters that need updating since the Utility Meter's initial installation. • Add or change the Utility Meter's contact email address. For details of the importance of this setting and the recommendation to use an email alias, see Missing Usage Reports.
• E-mail MXS Domain – the fully qualified domain name for sending email (must be resolvable in DNS) • E-mail Sender – umeter (do not change this field) IMPORTANT: Changing the value of these email fields does not change the value of any sendmail parameters. The email Host and email MXS Domain fields must match what is configured in sendmail. • Transfer data through CD – to physically transfer usage data on media (CD or DVD), select this option by clicking the radio button.
Figure 3-7 Network Configuration Dialog Box 4. After you have finished entering the values to be modified, click the Done button to save the new values and close the Network Configuration dialog box. To cancel your changes without having them take effect, you can either click the Cancel button or close the dialog box. After changing any Utility Meter software parameters, a reboot is not required. However, you need to restart the Utility Meter application to pick up any changes in the settings.
3.4.2 Copy the Meter's Configuration Use this task to copy the current Utility Meter configuration information to a file. You can use this configuration information for Utility Meter backup or recovery purposes. For example, if you reinstall the Utility Meter software and you want to reuse the original Utility Meter software configuration, the information from the previously copied file can be used.
Figure 3-9 Namespace Configuration Dialog Box 5. To enter an additional namespace configuration into the Utility Meter, enter values in the following fields: • Namespace (according to the disk array manufacturer) • Port (5989) • Protocol (https) and then click the Add button 6. After you have added the namespace configurations into the Utility Meter, click the Done button to close the Namespace Configuration dialog box.
the namespace to be removed in the Namespace Configuration dialog box, and then click the Remove button. 3.5 Utility Meter Devices Tasks After you click the Utility Meter GUI's Devices tab, you can access these user tasks: • • Add Device — This task allows you to add three types of devices: • Add an EVA Device — This task adds an EVA device (Command View server) to the Utility Meter for metering. • Add an XP Device — This task adds an XP device (Command View server) to the Utility Meter for metering.
Figure 3-10 Devices Tab 3.5.1 Configure a Device (Add Device) EVA and XP Command View (CV) servers and WBEM Partitions/Servers that are not visible in the Utility Meter's Managed Devices Tree (left pane) are configured slightly different in the Utility Meter GUI. The general processes for configuring these types of devices are: 56 • EVA: This is a two-step configuration process using the Utility Meter's Add Device and Modify Device dialog boxes.
IMPORTANT: A physical disk array must appear in the Managed Devices Tree (left pane) and be labeled as a URS Device or its usage data is not collected and sent to HP. • WBEM Partition/Server: This is a one-step configuration process using the Utility Meter's Add Device dialog box. 3.5.1.1 Add an EVA Device IMPORTANT: devices.
Figure 3-11 Add Device Dialog Box for EVA Device 4. 5. 58 In the Add Device dialog box's Product Number Label drop-down list, select the Storage Device - SIM item. In the Add Device dialog box, enter values into the following fields: • Device ID – Enter the IP address of the EVA Command View server. • Device Folder – Enter the namespace for the EVA device. • Device Description – (Optional) Enter a description for the EVA Command View server.
NOTE: HP recommends the use of an email alias, which is controlled outside of the Utility Meter, as a list of Utility Meter contacts. Use an email alias with a small number of contacts. 6. • Login – Enter the username of the EVA Command View (CV) application on the EVA CV machine. The default username is administrator. • Passwd – Enter the password of the EVA CV application on the EVA CV machine. The default password is password. Click the Add button.
1. 2. 3. Start the Utility Meter GUI. For details, see Starting the Utility Meter GUI. In the Utility Meter GUI, click the Devices tab. In the Utility Meter GUI Tasks (right) pane, click the Add Device button. The Utility Meter GUI displays the Add Device dialog box. Figure 3-12 Add Device Dialog Box for XP Device 4. 5. In the Add Device dialog box's Product Number Label drop-down list, select the Storage Device - XP Array CLI item.
• Array Contact E-mail – Enter the email address of the person who can be contacted by HP for any Utility Meter related issues. Only the meter email is currently being used. Other email addresses loaded into the meter tied to devices or partitions being monitored by the meter, are NOT currently being used and can be ignored. After you have completed entering the email contact, make sure you press the Enter key before you click the Add button.
1. 2. 3. Log on to the remote server where the certificate is located. The certificate can be found in the following locations: • HP-UX: /etc/opt/hp/sslshare/cert.pem • Linux: /etc/Pegasus/server.pem Copy the certificate to the server that the Utility Meter is running on. Browse to the location where you copied the certificate, and add the certificate to the servers.pem file by running the following command: /opt/wbem/sbin/ssltrustmgr -a -f /var/opt/meter/servers.
4. 5. In the Add Device dialog box's Product Number Label drop-down list, select the PPU WBEM Partition/Server item. In the Add Device dialog box, enter values into the following fields: • Device IP Address – Enter the IP address of the PPU WBEM Partition/Server. • Device Description – (Optional) Enter a description for the PPU WBEM Partition/Server. • Device Contact Email – (Optional) Enter the email address of the person who can be contacted by HP for any Utility Meter related issues.
3. 4. In the Managed Devices Tree, select the IP address of the Command View server that manages the non-URS disk array you want to change to a URS disk array. In the Utility Meter GUI Tasks (right) pane, click the Modify Device button. The Utility Meter GUI displays the Modify Device dialog box. Figure 3-14 Modify EVA Device Dialog Box 5. To change a non-URS disk array to a URS disk array, in the Modify Device dialog box's Is URS Device (Yes/No) field, select the word No and type the word Yes.
3.5.2.2 Change PPU WBEM Partition/Server Configuration Parameters This task allows you to change PPU WBEM Partition/Server configuration parameters. Follow this procedure to change one or more PPU WBEM Partition/Server configuration parameters: 1. 2. 3. 4. Start the Utility Meter GUI. For details, see Starting the Utility Meter GUI. In the Utility Meter GUI, click the Devices tab. In the Managed Devices Tree, select the IP address of the PPU WBEM Partition/Server that you want to modify.
NOTE: This feature is only for PPU WBEM Partitions/Servers. Storage device details can not be viewed with this feature. Follow this procedure to view PPU WBEM Partition/Server details: 1. 2. 3. 4. Start the Utility Meter GUI. For details, see Starting the Utility Meter GUI. In the Utility Meter GUI, click the Devices tab. In the Managed Devices Tree, select the PPU WBEM Partition/Server that you want to view. In the Utility Meter GUI Tasks (right) pane, click the View Device button.
NOTE: You can remove only a device (Command View server or PPU partition) from the Utility Meter. That is, you cannot remove a physical disk array that belongs to a device. When you remove a device, all of its associated physical disk arrays are automatically removed from the Utility Meter. To configure a disk array so that its usage is no longer metered by the Utility Meter, change the status of the disk array from URS Device to Non-URS Device in the Modify Device dialog box.
NOTE: This feature is only for EVA physical disk arrays. That is, XP disk arrays cannot be discovered with this feature. To populate the list of physical disk arrays that are managed by a device (EVA Command View server), perform the following procedure: 1. 2. 3. 4. Start the Utility Meter GUI. For details, see Starting the Utility Meter GUI. In the Utility Meter GUI, click the Devices tab.
Figure 3-20 Diagnose Tab 3.6.1 Meter Connection Status The Diagnose tab of the Utility Meter GUI provides the Meter Connection Status task, which verifies that the Utility Meter's data acquisition server (das_SERVER process) is running. The data acquisition server is essential to the Utility Meter and must be running for the Utility Meter to function properly. To perform the Meter Connection Status task, follow this procedure: 1. Start the Utility Meter GUI. For details, see Starting the Utility Meter GUI.
Figure 3-21 Meter Connection Status Message NOTE: If a failure occurs, the status is displayed in an appropriate message. If the Utility Meter's data acquisition server (das_SERVER process) is not running, no pop-up message is displayed, but a Java exception appears in the terminal window where the Utility Meter GUI (/opt/meter/bin/umGUI) was started. Inspect the terminal window for a Java exception, and if it exists, perform this procedure: 5. a. b.
Figure 3-23 Diagnose Device Results Window IMPORTANT: If the window's Status field does not have the value ON, then the device is not connected to the Utility Meter. Ensure that the device is properly configured in the Utility Meter. For troubleshooting details, see Troubleshooting a Storage Device. 7. In the Diagnose window, click the Done button to close the window. There is an alternative method to verify that storage devices are connected to the Utility Meter.
1. 2. 3. 4. 5. Start the Utility Meter GUI. For details, see Starting the Utility Meter GUI. In the Utility Meter GUI, click the Diagnose tab. In the Utility Meter GUI's Managed Devices Tree (left pane), click the PPU WBEM Partition/Server that you want to verify is connected to the Utility Meter. In the Utility Meter GUI's Tasks (right) pane, click the Device Connection button. This will test the connectivity from the Utility Meter to the PPU WBEM Partition/Server. The Diagnose Device window appears.
a usage report in the /var/opt/meter/sent directory after it has been sent to HP (when the report is waiting to be sent it is stored in /var/opt/meter/out). If the Utility Meter was able to send the test report to HP, then the Status field contains the message Sending completed. Figure 3-26 Diagnose PPU WBEM Partition/Server Send Test Report Window 8. In the Diagnose window, click the Done button to close the window. 3.
Figure 3-27 Network Configuration Dialog Box — Data CD 7. 8. 9. In the Network Configuration dialog box, click the Done button. This saves your setting and closes the dialog box. Close the Utility Meter GUI. Restart the Utility Meter application (to have the new configuration settings take effect) by executing the following commands: a. # /opt/meter/bin/monitor stop b. # /opt/meter/bin/monitor start 10. Start the Utility Meter GUI. For details, see Starting the Utility Meter GUI. 11.
Figure 3-28 Utility Meter GUI with SaveDataToCD Tab 12. On the Utility Meter system, ensure that the CD/RW or DVD/RW device is mounted and writeable media is inserted into the device. 13. In the Utility Meter GUI's SaveDataToCD tab, click the Save Data to CD button in the Tasks (right) pane. 3.
Figure 3-29 SaveDataToCD Tab NOTE: Depending on the number of files to transfer, the file-writing process may take more than 10 minutes to complete. 14. After the usage data has successfully been copied to the writeable media, the Utility Meter application ejects the writeable media from the optical drive. 15. Close the Utility Meter GUI. 16. Send the media, containing usage data, to HP for URS/PPU billing.
4 Verifying Utility Meter Operation This chapter describes tasks associated with confirming proper operation of the Utility Meter. This chapter provides information to: • Verify that the Utility Meter hardware is operational. • Verify that the Utility Meter software is operational. • Verify that the correct version of HP SIM is installed. • Verify that the CIM server software is operational. • Verify connectivity from the Utility Meter to HP.
You should see the T2805AA product and its version displayed: # # # # # # Initializing... Contacting target "mysystem"... Target: mysystem:/ T2805AA T2805AA.UPS-Meter 8.13 8.13 HP Utility Pricing Metering Software HP Utility Pricing Metering Software # If T2805AA is not installed, install the software as described in Chapter 2: “Installing and Configuring the Utility Meter Software”. 2.
# /usr/bin/ps -ef | /usr/bin/grep cim | /usr/bin/grep -v grep You should see the following processes listed: root root root root 1451 1 0 14:57:01 ? 1452 1451 0 14:57:19 ? 1454 1451 0 14:57:01 ? 1498 1451 0 14:58:41 ? 3:16 /opt/wbem/lbin/cimserver 0:00 /opt/wbem/sbin/cimservera 3:16 /opt/wbem/lbin/cimprovagt 14 11 SFMProviderModule 3:16 /opt/wbem/lbin/cimprovagt 19 18 Operating_SystemModule If only the cimserver process is running, then you need to take the following action on the Utility Meter (otherwis
IMPORTANT: The WBEM service should be running. If it is not running, start this procedure over, beginning at Step 2. To test that the CIM server replies to requests, execute the command: # /opt/wbem/bin/osinfo You should see output similar to: OperatingSystem Information Host: hostname.domainname Name: HP-UX Version: B.11.
4.5.2 Data Transfer by email If the Utility Meter is configured to use email as the data transport method, use the following procedure to verify that email is correctly configured and that connection from the Utility Meter to HP is operational. 1. On the Utility Meter, log in as root. 2. Execute the following sendmail command: # /usr/bin/su umeter –c `/usr/bin/echo date` \ | /usr/sbin/sendmail –v email_address Specify an email_address of an HP person.
4.6 Verifying the Data Acquisition Server is Running The Utility Meter's data acquisition server (das_SERVER process) is essential to the Utility Meter and it must be running for proper operation of the Utility Meter. For details of verifying that the data acquisition server is running, see Meter Connection Status. 4.
Utility Meter IP/Hostname: meter1.corp.example System Identifier: superdome1 Cores to be active at next reboot (cap): all Cores that can be activated without reboot: 0 Active Cores: 4 Inspect the output of the appropriate command and ensure that the Utility Meter IP/Hostname field is configured to the IP address or hostname of the Utility Meter.
1. 2. Sign-in to the UPS portal at: http://www.hp.com/go/payperuse (See Utility Pricing Solutions Web Portal for details.) In the UPS portal Welcome page, click the Meter connectivity verification link on the left-hand side. Figure 4-1 UPS Portal Welcome Page 3. 84 In the Meter connectivity verification page, enter the System Serial # and the ID Number, and then click the Next button.
NOTE: The ID Number can be found in the tag in a PPU usage report. For a PPU WBEM Partition/Server it can also be found by using the View Device feature (see View Device). Figure 4-2 Meter Connectivity Input Page 4. If you see the following page, then the PPU partition is properly connected to the UPS portal—through the Utility Meter.
Figure 4-4 Meter Connectivity Failure Page If you are having trouble with the connectivity verification, follow the information in the Meter Connectivity Failure Page. For details on verifying and troubleshooting the Utility Meter configuration, see the following chapters: • Chapter 4: “Verifying Utility Meter Operation” • Chapter 5: “Troubleshooting the Utility Meter” 4.9 Verifying a Storage Device This section provides information to: • Verify that a device is configured in the Utility Meter.
Figure 4-5 Utility Meter GUI Managed Devices If the physical disk arrays that are managed by the device do not appear, see Add Device. If the Utility Meter GUI's Managed Devices Tree (left pane) contains all of the devices and physical disk arrays, then you have verified that they are configured and metered by the Utility Meter. 4.9.2 Verifying a Device is Connected to the Utility Meter To verify that a device is connected to the Utility Meter, see Device Connection.
4.9.4 XP Only – Verifying the Correct Version of XP CV AE CLI is Installed Utility Ready Storage (URS) installations that have XP devices configured in the Utility Meter must have version 6.0 (or later) of the HP StorageWorks XP Command View Advanced Edition Command Line Interface (CLI) software installed on the Utility Meter. NOTE: The XP CV AE CLI is not required for URS installations that have only EVA devices configured in the Utility Meter.
5 Troubleshooting the Utility Meter This chapter explains how to troubleshoot the Utility Meter hardware and software if you are not seeing correct usage data on the Utility Pricing Solutions (UPS) Web portal at http://www.hp.com/go/payperuse. This chapter contains the following sections: • Troubleshooting Overview • Utility Meter Software • Troubleshooting a Device • Fixing a Disconnected Device (with Red Box) 5.
• Is not installed on the Utility Meter. • Is not the correct version (5.1). • Has not been configured correctly. For details of verifying HP SIM, see Verifying the Correct Version of HP SIM is Installed. • The PPU WBEM Partition/Server has a problem. If the PPU WBEM Partition/Server is not reporting data, the reason could be one or more of the following: • The PPU WBEM Partition/Server is turned off. • The PPU WBEM Partition/Server has never been turned on.
# Target: mysystem:/ # # T2805AA 8.13 T2805AA.UPS-Meter 8.13 # • HP Utility Pricing Metering Software HP Utility Pricing Metering Software To verify the hostname for the Utility Meter, run the uname command: # /usr/bin/uname -a HP-UX mysystem B.11.31 U ia64 4049074141 unlimited-user license In this example, mysystem is the hostname. • To check the status of the Utility Meter software, log in as root and execute the following command: # /sbin/init.
• The network connectivity between the Command View server and the Utility Meter is broken. • The Utility Meter is down or is unreachable (broken network connection). • The configuration of the disk arrays is absent or incorrect. • For URS XP installations, the HP StorageWorks XP Command View Advanced Edition Command Line Interface (CLI) software on the Utility Meter: • Is not installed on the Utility Meter. • Is not the correct version (6.0 or later).
If you are having problems adding a partition, run the following command from the meter or anywhere that WBEM Services is installed: osinfo -h -s -u You will be prompted for a password. is the name of the server, and is the login you entered into the Utility Meter GUI dialog. If this command fails, the problem is not on the meter. It is on the partition that is being added. Troubleshooting for low-level WBEM errors can be found at the following URL: http://haweb.cup.hp.
Figure 5-1 Disconnected Device (with red box) Execute the following procedure to fix a disconnected device: 1. 2. Remove the disconnected device from the Utility Meter. (For details of removing a device, see Remove Device.) Stop the Utility Meter application by executing the following command: # /opt/meter/bin/monitor stop 3. Start the Utility Meter application by executing the following command: # /opt/meter/bin/monitor start 4. 94 Add the device, which was removed in Step #1, to the Utility Meter.
A Site Preparation Form for Pay Per Use Use the Utility Meter Site Preparation Form below to plan the configuration of the Utility Meter PPU installation. Items of interest are: • You can have up to 10 e-mail addresses for the Contact E-mail for Missing Data entries. HP recommends using an e-mail alias in your corporate e-mail system as the contact address for your Utility Meter. Enter the name of the alias (complete with domain name) as one of the e-mail addresses.
Question Answer If the transport of PPU Usage Data is through https: a. TCP port 443 has to be open in the firewall of the customer a. Yes / No for traffic from the PPU Utility Meter to HP. Is this port opened? If a proxy server is used to relay data to the outside world: b. hostname and domain name of the proxy server c. proxy server port number d.
B Site Preparation Form for Utility Ready Storage Use the Utility Meter Site Preparation Form below to plan the configuration of the Utility Meter URS installation. Items of interest are: • You can have up to 10 email addresses for the Contact email for Missing Data entries. HP recommends using an email alias in your corporate email system as the contact address for your Utility Meter. Enter the name of the alias (complete with domain name) as one of the email addresses.
Question Answer If transport of the URS Usage Reports is through email: a. Hostname and domain name of Internet mail relay host: b. What is the masqueraded domain to create the “Return address” for the emails? c. Does the Internet mail relay specified in (a) accept to send emails coming from the Utility Meter under account “umeter”? d. Is the SMTP AUTH protocol implemented on the Internet mail relay specified in (a)? e.
B.2 Networking Details for the Command View EVA Server Please fill out the table below if the customer is using Command View EVA instances. If multiple Command View EVA instances are in use, please duplicate this page and complete one table per instance.
C Data Fields Sent from the Utility Meter to HP All usage data sent to HP from the customer device is encrypted using either HTTPS SSL with 1024–bit keys or encrypted e-mail. The following tables are helpful if you want to compare your usage data at the Utility Pricing Solutions Web portal, http://www.hp.com/go/payperuse. PPU Partition Usage Data Fields Sent from the Utility Meter to HP shows the PPU partition data fields that are transmitted from the Utility Meter to HP.
XP and EVA Usage Data Fields Sent from the Utility Meter to HP shows the XP and EVA storage device data fields sent from the Utility Meter to HP.
Glossary The following terms are used in this guide: AE Refers to the Advanced Edition version of the Command View software. CIM Refers to the Common Information Model. CIMOM Refers to the Common Information Model Object Manager. CLI Refers to Command Line Interface. CV Refers to the HP Command View server that manages URS disk arrays. Device Refers to the HP Command View server that manages EVA or XP disk arrays.
Index A H adding a device, 56 HP SIM installation, 27 HP Systems Insight Manager installation, 27 HP-UX supported versions, 19 C Change a non-URS Disk Array to URS, 63 Change PPU WBEM Partition/Server Configuration Parameters, 65 changing Utility Meter software settings, 51 CLI avoiding conflicts, 35 installation, 34 verify software dependency, 88 closing GUI, 47 Command Line Interface avoiding conflicts, 35 installation, 34 verify software dependency, 88 common utility meter tasks, 12 configure a devic
U upgrading software to version 8.
