Maintenance and Service Guide HP Pavilion zv6000 Notebook PC Compaq Presario R4000 Notebook PC Document Part Number: 382519-002 July 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.
© Copyright 2005 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. AMD, Athlon, Sempron, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Contents 1 Product Description 1.1 1.2 1.3 1.4 1.5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–24 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . .
Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7 5.5 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 External Memory Module . . . . . . . . . . . . . . . . . . . . 5–11 5.
1 Product Description The HP Pavilion zv6000 Notebook PC 1 and Compaq Presario R4000 Notebook PC 2 offer advanced modularity, AMD Mobile Athlon™ 64 and Mobile AMD Sempron™ processors, and extensive multimedia support. HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 Notebook PC 1.1 Features ■ AMD Mobile Athlon 64 4000, 3800, 3500, or 3200 processors, or Mobile AMD Sempron 3200 or 3000 processors, varying by notebook model ■ 15.4-inch, WXGA, TFT (1280 × 800) with BrightView display, 15.
Product Description ■ ■ ■ ■ ■ 100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by notebook model 256-MB DDR synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB Microsoft® Windows® XP Home Edition or Windows XP Professional, varying by notebook model Full-size Windows keyboard with embedded numeric keypad TouchPad pointing device, including dedicated horizontal (Compaq Presario R4000 models only) and vertical scroll regions and TouchPad on/off button.
Product Description ❏ Consumer infrared (full-featured HP Pavilion zv6000 models only) ❏ Digital Media Slot (full-featured HP Pavilion zv6000 ❏ ❏ ❏ ❏ models only) Expansion port 2 ExpressCard slot (full-featured models only) External monitor IEEE 1394 (full-featured models only) ❏ Memory Reader (full-featured Compaq Presario R4000 models) ❏ ❏ ❏ ❏ ❏ ❏ ❏ PC Card Power Primary battery RJ-11 (modem) RJ-45 (network) S-Video-out Universal Serial Bus (USB) v. 2.
Product Description 1.2 Resetting the Notebook If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information). 2. Remove the real-time clock (RTC) battery (refer to Section 5.22, “System Board,” for more information on removing and replacing the RTC battery). 3. Wait approximately 5 minutes. 4.
Product Description 1.3 Power Management The notebook comes with power management features that extend battery operating time and conserve power.
Product Description 1.4 External Components The external components on the front of the HP Pavilion zv6000 are shown below and described in Table 1-1. Depending on your notebook model, component locations may vary. Front Components, HP Pavilion zv6000 Table 1-1 Front Components, HP Pavilion zv6000 Item Component Function 1 Power/standby light* ■ On: Notebook is turned on. ■ Blinking: Notebook is in standby. ■ Off: Notebook is off.
Product Description Table 1-1 Front Components, HP Pavilion zv6000 (Continued) Item Component Function 3 Display release latch Opens the notebook. 4 Battery light* ■ On: The battery pack is charging. ■ Blinking: The battery pack has reached a low-battery condition. ■ Off: The battery pack is fully charged or not inserted. 5 Stereo speakers (2) Produce stereo sound. 6 Volume down button Decreases system volume. 7 Volume up button Increases system volume.
Product Description The external components on the front of the Compaq Presario R4000 are shown below and described in Table 1-2. Depending on your notebook model, component locations may vary. Front Components, Compaq Presario R4000 Table 1-2 Front Components, Compaq Presario R4000 Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 Power/standby light* ■ On: Notebook is turned on. ■ Blinking: Notebook is in standby. ■ Off: Notebook is off.
Product Description The external components on the rear panel of the notebook are shown below and described in Table 1-3. Depending on your notebook model, component locations may vary. Rear Panel Components Table 1-3 Rear Panel Components Item Component Function 1 Power connector Connects the AC adapter cable. 2 Exhaust vents (2) Provide airflow to cool internal components. prevent overheating, do not ✎ To obstruct vents.
Product Description The external components on the right side of the notebook are shown below and described in Table 1-4. Depending on your notebook model, component locations may vary. Right-Side Components Table 1-4 Right-Side Components Item Component Function 1 Audio-out (headphone) jack Connects optional headphones or powered stereo speakers. Also connects the audio function of an audio/video device, such as a television or VCR.
Product Description Table 1-4 Right-Side Components (Continued) Item Component Function 4 USB port Connects optional USB devices. 5 Exhaust vent Provides airflow to cool internal components. prevent overheating, do not ✎ To obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow. 6 Expansion port 2 Connects the notebook to an optional docking device. notebook has only one ✎ The expansion port.
Product Description The external components on the left side of the notebook are shown below and described in Table 1-5. Depending on your notebook model, component locations may vary. Left-Side Components Table 1-5 Left-Side Components Item Component Function 1 ExpressCard slot (select models only) Supports an optional ExpressCard. 2 USB ports (2) Connect optional USB devices.
Product Description Table 1-5 Left-Side Components (Continued) Item Component Function 3 Digital Media Slot (select HP Pavilion zv6000 models only) Memory Reader (select Compaq Presario R4000 models only) Supports most digital memory cards, including Secure Digital (SD) Memory Card, Memory Stick, Memory Stick Pro, xD-Picture Card, MultiMediaCard, or SmartMedia (SM) card. 4 Security cable slot Attaches an optional security cable to the notebook.
Product Description The standard keyboard components on the notebook are shown below and described in Table 1-6.
Product Description Table 1-6 Standard Keyboard Components Item Component Function 1 Function keys (12) Perform system and application tasks. When combined with the fn key, the function keys perform additional tasks as hotkeys. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 fn key Combines with other keys to perform system tasks as hotkeys. For example, pressing fn+f7 decreases screen brightness. 4 Windows logo key Displays the Windows Start menu.
Product Description The top components on the HP Pavilion zv6000 are shown below and described in Table 1-7. Top Components, HP Pavilion zv6000 Models Table 1-7 Top Components, HP Pavilion zv6000 Item Component Function 1 Digital Media Slot light (select models only) On: An optional digital memory card is being accessed. 2 Caps lock light On: Caps lock is on. 3 Exhaust vent Provides airflow to cool internal components. prevent overheating, do not ✎ To obstruct vents.
Product Description Table 1-7 Top Components, HP Pavilion zv6000 (Continued) Item Component Function 4 Power/standby button When the notebook is ■ Off, press to turn on the notebook. ■ On, briefly press to initiate hibernation. ■ In standby, briefly press to resume from standby. ■ In hibernation, briefly press to restore from hibernation. the system has stopped ✎ Ifresponding and Microsoft Windows shutdown procedures cannot be used, press and hold for at least 4 seconds to turn off the notebook.
Product Description The top components on Compaq Presario R4000 models are shown below and described in Table 1-8. Top Components, Compaq Presario R4000 Models Table 1-8 Top Components, Compaq Presario R4000 Item Component Function 1 Memory Reader light (select models only) On: A digital memory card is being accessed. (This light is also visible from the left side of the notebook.) 2 Caps lock light On: Caps lock is on.
Product Description Table 1-8 Top Components, Compaq Presario R4000 (Continued) Item Component Function 3 Wireless button (select models only) Turns the wireless functionality on or off, but does not create a wireless connection. establish a wireless connection, ✎ To a wireless network must already be set up. 4 Power/standby button When the notebook is ■ Off, press to turn on the notebook. ■ On, briefly press to initiate hibernation. ■ In standby, briefly press to resume from standby.
Product Description The HP Pavilion zv6000 notebook TouchPad components are shown below and described in Table 1-9. TouchPad Components, HP Pavilion zv6000 Table 1-9 TouchPad Components, HP Pavilion zv6000 Item Component Function 1 TouchPad on/off button Enables/disables the TouchPad. 2 TouchPad Moves the pointer. 3 Left and right TouchPad buttons Function like the left and right buttons on an external mouse. 4 TouchPad light On: TouchPad is enabled.
Product Description The Compaq Presario R4000 notebook TouchPad components are shown below and described in Table 1-10. TouchPad Components, Compaq Presario R4000 Table 1-10 TouchPad Components, Compaq Presario R4000 Item Component Function 1 TouchPad light On: TouchPad is enabled. 2 TouchPad Moves the pointer. 3 Left and right TouchPad buttons Function like the left and right buttons on an external mouse. 4 TouchPad horizontal scroll zone Scrolls toward left side or right side.
Product Description The external components on the bottom of the notebook are shown below and described in Table 1-11. Bottom Components Table 1-11 Bottom Components Item Component Function 1 Vents (4) Provide airflow to cool internal components. prevent overheating, do not ✎ To obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow. 2 1–22 Battery bay Holds a battery pack.
Product Description Table 1-11 Bottom Components (Continued) Item Component Function 3 Battery pack release latch Releases a battery pack from the battery bay. 4 Labels area Contains the serial number and other information labels. 5 Optical drive Supports an optical disc, such as a CD or DVD. 6 Memory module compartment cover Contains a memory module slot that supports a replaceable memory module. 7 Hard drive bay Holds the primary hard drive.
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps.
2 Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard.
Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the Main, Security, Advanced, Tools, and Exit menus. 1. Open Computer Setup by turning on or restarting the notebook. Press f10 while the “Press to enter Setup” message is displayed in the lower-left corner of the screen. ❏ To change the language, use the arrow keys to select the Advanced menu, select Language Support, and then press F5 or F6 until the appropriate language is highlighted.
Troubleshooting Computer Setup Defaults To return all settings in Computer Setup to the values that were set at the factory: 1. Open Computer Setup by turning on or restarting the notebook. Press f10 while the “Press to enter Setup” message is displayed in the lower-left corner of the screen. ❏ To change the language, use the arrow keys to select the Advanced menu, select Language Support, and then press F5 or F6 until the appropriate language is highlighted.
Troubleshooting Selecting from the Main Menu Table 2-1 Main Menu Select To Do This System Information ■ View identification information about the notebook. ■ View specification information about the processor, memory and cache size, keyboard controller version, and system BIOS. Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Administrator password Enter, change, or delete an HP Administrator password. Power-on password Enter, change, or delete a power-on password.
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Video Graphic Mode Select UMA, SidePort, or UMA+SidePort video memory modes. Dedicated Video Memory View the size of the on-board video memory. Total Video Memory View the size of the total system video memory Language Support Change the Computer Setup language. Boot Order Set the boot order.
Troubleshooting Table 2-5 Exit Menu Select To Do This Exit Saving Changes Save changes entered during the current session. Then exit and restart the notebook. The changes you save are in effect when the notebook restarts. Exit Discarding Changes Cancel changes entered during the current session. Then exit and restart the notebook. Load Setup Defaults Replace configuration settings in Computer Setup with factory default settings. (Identification information is retained.
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-6 Troubleshooting Flowcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial Troubleshooting” 2.2 “Flowchart 2.2—No Power, Part 1” 2.3 “Flowchart 2.3—No Power, Part 2” 2.4 “Flowchart 2.4—No Power, Part 3” 2.5 “Flowchart 2.5—No Power, Part 4” 2.6 “Flowchart 2.6—No Video, Part 1” 2.7 “Flowchart 2.7—No Video, Part 2” 2.8 “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)” 2.9 “Flowchart 2.
Troubleshooting Table 2-6 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. N Go to Is there power? “Flowchart 2.2—No Power, Part 1.” Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to All drives working? N Go to Is there video? (no boot) Y “Flowchart 2.6—No Video, Part 1.” N Keyboard/ pointing device working? Y N Go to Is the OS loading? N Go to Is there sound? Y “Flowchart 2.9—No Operating System (OS) Loading.” Y “Flowchart 2.15—No Audio, Part 1.
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). N N Power up on battery power? Go to Power up on battery power? Reset power.* “Flowchart 2.3—No Power, Part 2.” Y Y N N Power up on AC power? Power up on AC power? Reset power.* Go to “Flowchart 2.4—No Power, Part 3.” Y Y Y Power up in docking device? Done N 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3.
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging it, moving it to another notebook, or replacing it. N Replace power supply (if applicable). Power on? Y N Go to Done Power on? “Flowchart 2.4—No Power, Part 3.
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in notebook and at power source. Y Power on? Done N External N Try different outlet. Power outlet active? Y Internal or external AC adapter? Replace external AC adapter. N Internal Go to “Flowchart 2.5—No Power, Part 4.” Replace power cord.
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open notebook. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close notebook and retest. N Power on? Y Done Replace the following items (if applicable). Check notebook operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4.
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to Stand-alone or docking device? *NOTE: To change from internal to external display, use the hotkey combination. “Flowchart 2.7—No Video, Part 2.” Stand-alone Internal or external display*? Y Adjust brightness. A Adjust brightness. Press lid switch to ensure operation. Y Video OK? Done N Internal External Video OK? Y Done N Video OK? Done N Replace the following one at a time. Test after each replacement. 1.
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove notebook from docking device, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in “Flowchart 2.6—No Video, Part 1.” Video OK? Y Video OK? Done N Check that notebook is properly seated in docking device, for bent pins on cable, and for monitor connection. Try another external monitor.
Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting on docking device. Reinstall notebook into docking device. Y Reset monitor cable connector at docking device. Docking device operating? N Y Docking device operating? N Done Done Test replacement docking device with new notebook. Remove notebook, replace docking device.
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.” No OS loading from optical drive, go to “Flowchart 2.14—No OS Loading, Optical Drive.” No OS loading from network, go to “Flowchart 2.20—No Network/Modem Connection.
Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Boot from diskette? Check the Setup utility for correct booting order. Y Change boot priority through the Setup utility and reboot. N Boot from hard drive? N Y Boot from hard drive? Done Y 2–18 Go to “Flowchart 2.
Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat hard drive. N 1. Replace hard drive. 2. Replace system board. Disc or diskette in drive? Y Y Hard drive accessible? Done N Remove disc or diskette and reboot. Run FDISK. Y Boot from hard drive? N Done N Hard drive partitioned? Y N Y N Go to “Flowchart 2.13—No OS Loading, Diskette Drive.
Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on disc or diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations. Replace hard drive. Y N Boot from hard drive? Fix bad sectors.
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive Y OS not loading from diskette drive. Reseat diskette drive. OS loading? Done N Y N Bootable diskette in drive? Nonsystem disk message? N Y N Check diskette for system files. Try different diskette. Go to Boot from another device? “Flowchart 2.17—Nonfunctioning Device.” Y Y N Diskette drive enabled in the Setup utility? Enable drive and cold boot notebook.
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive Y No OS loading from CD-ROM or DVD-ROM drive. N Install bootable disc and reboot notebook. Bootable disc in drive? Disc in drive? Y N Install bootable disc. Try another bootable disc. Y Boots from CD or DVD? Done N Y Boots from CD or DVD? Reseat drive. Done N N Booting from another device? Y Y Booting order correct? N Go to “Flowchart 2.17—Nonfunctioning Device.” Reset the notebook. Refer to Go to Section 1.
Troubleshooting Flowchart 2.15—No Audio, Part 1 Y Turn up audio internally or externally. No audio. Audio? Done N Y Notebook in docking device (if applicable)? N Go to Internal audio? Undock N “Flowchart 2.16—No Audio, Part 2.” Y Go to Dock notebook in replacement docking device. “Flowchart 2.16—No Audio, Part 2.” Y Go to “Flowchart 2.17—Nonfunctioning Device.
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” N Audio driver in OS configured? Reload audio drivers. Y N Correct drivers for application? Load drivers and set configuration in OS. Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in notebook (if applicable). Y Audio? Done N Replace the following components individually, retesting after each replacement: ■ Internal speakers. ■ Audio board (if applicable).
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Y Clear CMOS. Fix or replace broken item. Any physical device detected? N Reattach device. Close notebook, plug in power, and reboot. Go to “Flowchart 2.9—No Operating System (OS) Loading.” Replace hard drive. N Device boots properly? N Replace NIC.
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. N External device works? Replace system board. Y Reseat internal keyboard connector (if applicable). N Keyboard operating properly? Replace internal keyboard or cable. Y Y Keyboard operating properly? Done Done N Replace system board.
Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. Pointing device operating properly? Y Y Pointing device operating properly? Done Done N Replace system board.
Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N Y N NIC/modem configured in OS? Network or modem connection working? Reload drivers and reconfigure. Done N Y Disconnect all power from the notebook and open. Replace NIC/modem (if applicable). Reseat NIC/modem (if applicable).
3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components Spare Part Number Item Description 1 Display assemblies (include display cable, wireless antenna boards, and antenna cables) For use with HP Pavilion zv6000 models with wireless capability 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT 383939-001 383935-001 For use with HP Pavilion zv6000 models without wireless capability 15.4-inch, WXGA, TFT with BrightView 15.
Illustrated Parts Catalog Notebook Major Components, Compaq Presario R4000 3–4 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item Description 2 Keyboard covers Spare Part Number For use with HP Pavilion zv6000 models with wireless capability For use with HP Pavilion zv6000 models without wireless capability 383915-001 For use with Compaq Presario R4000 models with wireless capability For use with Compaq Presario R4000 models without wireless capability 383918-001 3 Volume board (includes volume board cable; for use only on Compaq Pre
Illustrated Parts Catalog Notebook Major Components, HP Pavilion zv6000 3–6 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Number Item Description 5 Bluetooth® wireless board (includes Bluetooth board cable) 394733-001 Miscellaneous Plastics Kit 383670-001 6a 6b 6c 6d 6e 6f Includes: Top cover rear bezel (for use with HP Pavilion zv6000 models) PC Card slot space saver ExpressCard slot space saver RTC battery Memory module compartment cover Hard drive cover Notebook feet (not illustrated) 7 Top covers (do not include To
Illustrated Parts Catalog Notebook Major Components, Compaq Presario R4000 3–8 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item Description 9 Thermal frames (include fan and thermal paste) For use with HP Pavilion zv6000 models For use with Compaq Presario R4000 models 10 12 383880-001 383881-001 Thermal modules For use with full-featured models For use with defeatured models 11 Spare Part Number 383675-001 383676-001 Processors (include thermal paste) AMD Mobile Athlon 64 4000 AMD Mobile Athlon 64 3800 AMD Mobile Athlon 64 3500 A
Illustrated Parts Catalog Notebook Major Components, HP Pavilion zv6000 3–10 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item Description 13 Memory modules 1024 MB 512 MB 256 MB 14 383950-001 383949-001 383948-001 Speakers For use with HP Pavilion zv6000 models For use with Compaq Presario R4000 models 15 Spare Part Number 383919-001 383920-001 Optical drives For use with HP Pavilion zv6000 models DVD±RW and CD-RW Double Layer Combo Drive with LightScribe DVD±RW and CD-RW Double Layer Combo Drive DVD/CD-RW Combo Drive For use wit
Illustrated Parts Catalog Notebook Major Components, Compaq Presario R4000 3–12 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item Description 18 Base enclosures 19 For use with full-featured HP Pavilion zv6000 models For use with defeatured HP Pavilion zv6000 models 383921-001 383922-001 For use with Compaq Presario R4000 models 383925-001 Hard drives (include frame and connector) 5400-rpm 80-GB 60-GB 20 Spare Part Number 383954-001 392575-001 4200-rpm 100-GB 80-GB 60-GB 40-GB 392576-001 383953-001 383952-001 383951-001 Battery
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-2 Mass Storage Devices Spare Part Number Information Spare Part Number Item Description 1 Hard drives (include frame and connector) 5400 rpm 80-GB 60-GB 2 383954-001 392575-001 4200-rpm 100-GB 80-GB 60-GB 40-GB 392576-001 383953-001 383952-001 383951-001 Optical drives For use with HP Pavilion zv6000 models DVD±RW and CD-RW Double Layer Combo Drive with LightScribe DVD±RW and CD-RW Double Layer Combo Drive DVD/CD-RW Combo Drive For use with Compaq Presario R4000 m
Illustrated Parts Catalog 3.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-4 Miscellaneous (Not Illustrated) Spare Part Number Information (Continued) Spare Part Number Description Screw Kit (include the following screws; refer to Appendix C, “Screw Listing,” for more information on specifications and usage) ■ ■ ■ ■ ■ Phillips PM2.5×8.0 screw Phillips PM2.5×7.0 screw Phillips PM2.5×4.0 screw Phillips PM2.0×16.0 screw Phillips PM2.0×5.0 screw 383673-001 ■ Phillips PM2.0×12.0 spring-loaded screw ■ Phillips PM2.0×4.0 screw ■ Phillips PM2.0×2.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-5 Sequential Part Number Listing (Continued) Spare Part Number Description 383664-051 Keyboard for use with HP Pavilion zv6000 models in France 383664-061 Keyboard for use with HP Pavilion zv6000 models in Italy 383664-071 Keyboard for use with HP Pavilion zv6000 models in Spain 383664-081 Keyboard for use with HP Pavilion zv6000 models in Denmark 383664-091 Keyboard for use with HP Pavilion zv6000 models in Norway 383664-111 Keyboard for use with HP Pavilion
Illustrated Parts Catalog Table 3-5 Sequential Part Number Listing (Continued) Spare Part Number Description 383665-091 Keyboard for use with Compaq Presario R4000 models in Norway 383665-121 Keyboard for use with Compaq Presario R4000 models in French Canada 383665-331 Keyboard for use with Compaq Presario R4000 models in the Netherlands 383665-B71 Keyboard for use with Compaq Presario R4000 models in Sweden/Finland 383667-001 Wireless antenna boards and cables 383668-001 Display inverter for
Illustrated Parts Catalog Table 3-5 Sequential Part Number Listing (Continued) Spare Part Number Description 383912-001 Volume board (includes volume board cable; for use only on Compaq Presario R4000 models) 383913-001 TouchPad support bracket (for use with Compaq Presario R4000 models) 383914-001 Display latch kit 383915-001 Keyboard cover for use with HP Pavilion zv6000 models with wireless capability 383916-001 Keyboard cover for use with HP Pavilion zv6000 models without wireless capability
Illustrated Parts Catalog Table 3-5 Sequential Part Number Listing (Continued) Spare Part Number Description 383936-001 Display assembly, 15.4-inch, WXGA, TFT, for use with HP Pavilion zv6000 models without wireless capability (includes display cable) 383937-001 Display assembly, 15.4-inch, WXGA, TFT, for use with Compaq Presario R4000 models with wireless capability (includes display cable, wireless antenna boards, and antenna cables) 383938-001 Display assembly, 15.
Illustrated Parts Catalog Table 3-5 Sequential Part Number Listing (Continued) Spare Part Number Description 383951-001 4200-rpm 40-GB hard drive (includes frame and connector) 383952-001 4200-rpm, 60-GB hard drive (includes frame and connector) 383953-001 4200-rpm, 80-GB hard drive (includes frame and connector) 383954-001 5400-rpm, 80-GB hard drive (includes frame and connector) 383960-001 DVD±RW and CD-RW Combo Drive for use with Compaq Presario R4000 models 383961-001 DVD/CD-RW Combo Drive
Illustrated Parts Catalog Table 3-5 Sequential Part Number Listing (Continued) Spare Part Number Description 394208-001 120-watt, PFC power supply 394209-001 120-watt, non-PFC power supply 394210-001 90-watt, PFC power supply 394211-001 90-watt, non-PFC power supply 394733-001 Bluetooth wireless board (includes Bluetooth board cable) 396869-001 System board for use with defeatured models 396870-001 System board for use with full-featured models 396871-001 DVD±RW and CD-RW Double Layer Comb
Illustrated Parts Catalog Table 3-5 Sequential Part Number Listing (Continued) Spare Part Number Description 398032-001 DVD±RW and CD-RW Dual Layer Combo Drive for use with HP Pavilion zv6000 models 398033-001 Top cover for use with defeatured HP Pavilion zv6000 models 398034-001 Top cover for use with full-featured HP Pavilion zv6000 models 398035-001 Top cover for use with defeatured Compaq Presario R4000 models 398036-001 Top cover for use with full-featured Compaq Presario R4000 models 3–26
4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the notebook, place ✎ As the subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the notebook on, and then shut it down through the operating system.
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to Table 4-2, “Static-Shielding Materials”). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools such as cutters, screwdrivers, and vacuums.
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 75 screws, in 9 different sizes, that may have to be removed, replaced, or loosened when servicing the notebook. Make special note of each screw and screw lock size and location during removal and replacement. Refer to Appendix C, “Screw Listing.” for detailed information on screw and screw lock sizes, locations, and usage.
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook.
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components. Disassembly Sequence Chart Section Description # of Screws Removed 5.3 Preparing the Notebook for Disassembly Battery pack 0 5.4 Hard Drive 2 loosened to remove the hard drive cover 2 to remove the hard drive 4 to remove the hard drive frame 5.5 Notebook Feet 0 5.
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.13 Internal Memory Module 0 5.14 Display Assembly 8 on HP Pavilion zv6000 models 6 on Compaq Presario R4000 models 5.15 Base Enclosure 17 on HP Pavilion zv6000 models 15 on Compaq Presario R4000 models 5.16 Fan Assembly 3 5.17 Speaker 0 5.18 Front Board 2 5.19 Thermal Module 4 5.20 Processor 0 5.
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the notebook on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the notebook. 3. Disconnect the power cord. Battery Pack Spare Part Number Information For use with HP Pavilion zv6000 models 12-cell, 6.
Removal and Replacement Procedures 4. Remove the battery pack by following these steps: a. Turn the notebook upside down with the front toward you. b. Slide the battery release latch 1 toward the notebook rear panel. (The right edge of the battery pack disengages from the notebook.) c. Lift the right edge of the battery pack 2 up and swing it to the left. d. Remove the battery pack. Removing the Battery Pack Reverse the above procedure to install the battery pack.
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information 5400-rpm 80-GB 383954-001 5400-rpm 60-GB 392575-001 4200-rpm 100-GB 392576-001 4200-rpm 80-GB 383953-001 4200-rpm 60-GB 383952-001 4200-rpm 40-GB 383951-001 1. Prepare the notebook for disassembly (Section 5.3).
Removal and Replacement Procedures 2. Loosen the two PM2.0×7.0 screws 1 that secure the hard drive cover to the notebook. 3. Lift the left side of the cover 2 up and swing it to the right. 4. Remove the hard drive cover. hard drive cover is included in the Miscellaneous Plastics ✎ The Kit, spare part number 383670-001.
Removal and Replacement Procedures 5. Remove the two PM2.0×7.0 hard drive retention screws 1 that secure the hard drive to the notebook. 6. Slide the hard drive 2 to the right to disconnect it from the system board. 7. Lift the hard drive 3 straight up and remove it from the hard drive bay.
Removal and Replacement Procedures 8. Remove the four PM3.0×4.5 screws 1 that secure the hard drive frame to the hard drive. 9. Lift the frame 2 to remove if from the hard drive. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.
Removal and Replacement Procedures 5.5 Notebook Feet The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 383670-001. Replacing the Notebook Feet 5.6 External Memory Module Memory Module Spare Part Number Information 1024 MB 383950-001 512 MB 383949-001 256 MB 383948-001 1. Prepare the notebook for disassembly (refer to Section 5.3).
Removal and Replacement Procedures 2. Loosen the PM2.0×7.0 screw 1 that secures the memory module compartment cover to the notebook. 3. Lift the rear edge of the cover 2 up and swing it toward you. 4. Remove the memory module compartment cover. memory module compartment cover is included in the ✎ The Miscellaneous Plastics Kit, spare part number 383670-001.
Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises away from the notebook.) 6. Slide the module 2 away from the socket at an angle. 7. Remove the memory module. modules are designed with notches 3 to prevent ✎ Memory incorrect installation of the module into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 2. Remove the PM2.0×7.0 screw 1 that secures the optical drive to the notebook. 3. Insert a thin tool, such as a paper clip, into the media tray release hole 2. The optical drive media tray releases from the optical drive. 4. Use the media tray frame to slide the optical drive 3 to the right. 5. Remove the optical drive. Removing the Optical Drive Reverse the above procedure to install the optical drive.
Removal and Replacement Procedures 5.8 Keyboard Cover Keyboard Cover Spare Part Number Information For use with HP Pavilion zv6000 models with wireless capability 383915-001 For use with HP Pavilion zv6000 models without wireless capability 383916-001 For use with Compaq Presario R4000 models with wireless capability 383918-001 For use with Compaq Presario R4000 models without wireless capability 383917-001 1. Prepare the notebook for disassembly (Section 5.3). 2.
Removal and Replacement Procedures 3. Remove the four PM2.0×15.0 screws that secure the keyboard cover to the notebook.
Removal and Replacement Procedures 4. Turn the notebook right-side up with the front toward you. 5. Open the notebook as far as possible. 6 through 10 apply to HP Pavilion zv6000 models. See ✎ Steps steps 11 through 15 in this section to remove the keyboard cover on Compaq Presario R4000 models. 6. Place a piece of masking tape on the left display hinge to protect the display hinge from being damaged by the removal of the keyboard cover.
Removal and Replacement Procedures 7. Press down on the label area of the keyboard cover 1 to release the keyboard cover hook from the notebook. 8. Lift the right side of the keyboard cover 2 and slide the right side of the cover toward the notebook rear panel.
Removal and Replacement Procedures 9. Continue pressing down on the pressure points on the keyboard cover (locations indicated by 1, 2, 3) to release the keyboard cover hooks from the notebook. As you do so, continue lifting the right side of the keyboard cover and sliding the cover 4 toward the notebook rear panel. 10. Remove the keyboard cover.
Removal and Replacement Procedures ✎ Steps 11 through 15 apply to Compaq Presario R4000 models. 11. Insert a flat blade screwdriver into the notch 1 behind the insert key and lift up the right side of the keyboard cover 2. 12. Lift up on the middle 3 of the keyboard cover until it disengages from the notebook.
Removal and Replacement Procedures 13. Lift the rear edge of the keyboard cover 1 and swing it forward until it rests on the keyboard. 14. Release the zero insertion force (ZIF) connector to which the volume board cable is attached and disconnect the volume board cable 2 from the system board. 15. Remove the keyboard cover. Removing the Keyboard Cover, Compaq Presario R4000 Models Reverse the above procedure to install the keyboard cover.
Removal and Replacement Procedures 5.9 Volume Board volume board removal procedures in this section apply to ✎ The Compaq Presario R4000 models. Volume Board Spare Part Number Information Volume board (includes volume board cable; for use only on Compaq Presario R4000 models) 383912-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard cover (Section 5.8). 3. Remove the two PM2.0×4.0 screws 1 that secure the volume board to the keyboard cover. 4. Remove the volume board 2.
Removal and Replacement Procedures 5.10 Bluetooth Board Bluetooth Board Spare Part Number Information Bluetooth wireless board (includes Bluetooth board cable) 394733-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard cover (Section 5.8). 3. Disconnect the Bluetooth board cable 1 from the system board. 4. Remove the two PM1.5×3.0 screws 2 that secure the Bluetooth board to the notebook. 5. Remove the Bluetooth board 3.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 3. Remove the four PM2.0×4.0 screws that secure the keyboard to the notebook.
Removal and Replacement Procedures 4. Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest.
Removal and Replacement Procedures 5. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. 6. Remove the keyboard. Disconnecting the Keyboard Cable Reverse the above procedure to install the keyboard.
Removal and Replacement Procedures 5.12 Mini PCI Communications Card Mini PCI Communications Card Spare Part Number Information 802.11b/g wireless local access network (WLAN) card, for use in North America 392557-001 802.11b/g WLAN card, for use in the rest of the world 392557-002 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard cover (Section 5.8). 3. Remove the keyboard (Section 5.11).
Removal and Replacement Procedures note of which antenna cable is attached to which antenna ✎ Make clip on the Mini PCI communications card before disconnecting the cables. 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications card. 5. Spread the retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI communications card. (The edge of the card opposite the socket rises away from the notebook.) 6.
Removal and Replacement Procedures Reverse the above procedure to install a Mini PCI communications card. 5.13 Internal Memory Module Memory Module Spare Part Number Information 1024 MB 383950-001 512 MB 383949-001 256 MB 383948-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard cover (Section 5.8). 3. Remove the keyboard (Section 5.11).
Removal and Replacement Procedures 4. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises away from the notebook.) 5. Slide the module away from the socket at an angle 2. 6. Remove the memory module. modules include security slots 3 to prevent the ✎ Memory incorrect installation of the module into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module.
Removal and Replacement Procedures 5.14 Display Assembly Display Assembly Spare Part Number Information Display assemblies include display cable and (for models with wireless capability) wireless antenna boards and antenna cables. For use with HP Pavilion zv6000 models with wireless capability 15.4-inch, WXGA, TFT with BrightView 383939-001 15.4-inch, WXGA, TFT 383935-001 For use with HP Pavilion zv6000 models without wireless capability 15.4-inch, WXGA, TFT with BrightView 15.
Removal and Replacement Procedures 4. Turn the notebook upside down with the rear panel toward you. 5 through 13 apply to HP Pavilion zv6000 models. See ✎ Steps steps 14 through 21 in this section to remove the keyboard cover on Compaq Presario R4000 models. 5. Remove the two Mylar screw covers 1 from the rear panel. 6. Remove the four PM2.0×7.0 screws 2 that secure the display assembly to the notebook.
Removal and Replacement Procedures 7. Turn the notebook right-side up with the front toward you. 8. Open the notebook as far as possible. 9. Disconnect the wireless antenna cables1 1 from the Mini PCI communications card. 10. Remove the wireless antenna cables from the clips 2 in the top cover. 11. Disconnect the display cable from the system board 3.
Removal and Replacement Procedures Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other notebook components. 12. Remove the four PM2.0×7.0 screws 1 that secure the display assembly to the notebook. 13. Remove the display assembly 2.
Removal and Replacement Procedures ✎ Steps 14 through 21 apply to Compaq Presario R4000 models. 14. Remove the two PM2.0×7.0 screws that secure the display assembly to the notebook.
Removal and Replacement Procedures 15. Turn the notebook right-side up with the front toward you. 16. Open the notebook. 17. Disconnect the wireless antenna cables 1 from the Mini PCI communications card. 18. Remove the wireless antenna cables from the clips 2 in the top cover. 19. Disconnect the display cable from the system board 3.
Removal and Replacement Procedures Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other notebook components. 20. Remove the four PM2.0×7.0 screws 1 that secure the display assembly to the notebook. 21. Remove the display assembly 2. Removing the Display Assembly, Compaq Presario R4000 Models Reverse the above procedure to install the display assembly.
Removal and Replacement Procedures 5.15 Base Enclosure Base Enclosure Spare Part Number Information For use with full-featured HP Pavilion zv6000 models 383921-001 For use with defeatured HP Pavilion zv6000 models 383922-001 For use with Compaq Presario R4000 models 383925-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c. Keyboard cover (Section 5.8) d. Keyboard (Section 5.11) e.
Removal and Replacement Procedures 3 through 7 apply to HP Pavilion zv6000 models. See ✎ Steps steps 8 through 12 in this section to remove the base enclosure on Compaq Presario R4000 models. 3. Remove the thirteen PM2.0×15.0 screws that secure the base enclosure to the notebook.
Removal and Replacement Procedures 4. Remove the four PM2.0×7.0 screws that secure the base enclosure to the notebook.
Removal and Replacement Procedures 5. Access the fan cable through the memory module expansion compartment and disconnect the fan cable from the system board.
Removal and Replacement Procedures 6. Swing the rear edge of the base enclosure 1 up and forward until it rests at an angle. 7. Lift the base enclosure 2 up and remove it.
Removal and Replacement Procedures ✎ Steps 8 through 12 apply to Compaq Presario R4000 models. 8. Remove the ten PM2.0×15.0 screws that secure the base enclosure to the notebook.
Removal and Replacement Procedures 9. Remove the five PM2.0×7.0 screws that secure the base enclosure to the notebook.
Removal and Replacement Procedures 10. Access the fan cable through the memory module expansion compartment and disconnect the fan cable from the system board.
Removal and Replacement Procedures 11. Swing the rear edge of the base enclosure 1 up and forward until it rests at an angle. 12. Lift the base enclosure up 2 and remove it. Removing the Base Enclosure, Compaq Presario R4000 Models Reverse the above procedure to install the base enclosure.
Removal and Replacement Procedures 5.16 Fan Assembly Fan Assembly Spare Part Number Information Fan assembly 383926-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c. Keyboard cover (Section 5.8) d. Keyboard (Section 5.11) e. Display assembly (Section 5.14) f. Base enclosure (Section 5.15) 2. Position the base enclosure right-side up with the front toward you.
Removal and Replacement Procedures 3. Remove the three PM2.0×4.0 coarse screws 1 that secure the fan to the base enclosure. screws removed in Step 3 have a coarser thread than other ✎ The PM2.0×4.0 screws used in the notebook. 4. Remove the fan assembly 2. Removing the Fan Assembly Reverse the above procedure to install the fan assembly.
Removal and Replacement Procedures 5.17 Speaker Speaker Spare Part Number Information For use with HP Pavilion zv6000 models 383919-001 For use with Compaq Presario R4000 models 383920-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c. Keyboard cover (Section 5.8) d. Keyboard (Section 5.11) e. Display assembly (Section 5.14) f. Base enclosure (Section 5.15) 2.
Removal and Replacement Procedures 3. Disconnect the speaker cable 1 from the system board. 4. Lift the rear edge of the speaker 2 up and swing it forward. 5. Remove the speaker 3. Removing the Speaker Reverse the above procedure to install the speaker.
Removal and Replacement Procedures 5.18 Front Board front board removal procedures in this section apply to ✎ The HP Pavilion zv6000 models. Front Board Spare Part Number Information For use with full-featured HP Pavilion zv6000 models with infrared 383905-001 For use with defeatured HP Pavilion zv6000 models without infrared 384134-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c.
Removal and Replacement Procedures 3. Release the ZIF connector 1 to which the front board cable is attached and disconnect the cable 2.
Removal and Replacement Procedures 4. Remove the two PM2.0×4.0 screws 1 that secure the front board to the top cover. 5. Remove the front board 2. Removing the Front Board Reverse the above procedure to install the front board.
Removal and Replacement Procedures 5.19 Thermal Module Thermal Module Spare Part Number Information For use with full-featured models 383675-001 For use with defeatured models 383676-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c. Keyboard cover (Section 5.8) d. Keyboard (Section 5.11) e. Display assembly (Section 5.14) f. Base enclosure (Section 5.
Removal and Replacement Procedures 2. Position the top cover with the rear panel toward you. 3. Remove the four PM2.0×11.0 spring-loaded shoulder screws 1 that secure the thermal module to the notebook. 4. Remove the thermal module 2.
Removal and Replacement Procedures thermal paste should be thoroughly cleaned from the ✎ The surfaces of the thermal module 1 and processor 2 each time the thermal module is removed. Thermal paste is included with all thermal module and processor spare part kits. Thermal Paste Locations Reverse the above procedure to install the thermal module.
Removal and Replacement Procedures 5.20 Processor Processor Spare Part Number Information AMD Mobile Athlon 64 4000 396878-001 AMD Mobile Athlon 64 3800 396877-001 AMD Mobile Athlon 64 3500 396876-001 AMD Mobile Athlon 64 3200 396879-001 Mobile AMD Sempron 3200 396881-001 Mobile AMD Sempron 3000 396880-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c. Keyboard cover (Section 5.8) d.
Removal and Replacement Procedures 2. Slide the tip of the processor release arm 1 to the right until it clears the tab 2 on the processor socket. 3. Swing the arm 3 up and back as far as possible. 4. Remove the processor 4. gold triangle 5 on the processor should be aligned in the ✎ The front left corner when you install the processor. Removing the Processor Reverse the above procedure to install the processor.
Removal and Replacement Procedures 5.21 Thermal Frame Thermal Frame Spare Part Number Information For use with HP Pavilion zv6000 models 383880-001 For use with Compaq Presario R4000 models 383881-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.7) c. Keyboard cover (Section 5.8) d. Keyboard (Section 5.11) e. Display assembly (Section 5.14) f. Base enclosure (Section 5.15) g. Thermal module (Section 5.
Removal and Replacement Procedures 3. Remove the PM2.0×7.0 screw that secures the thermal frame to the top cover.
Removal and Replacement Procedures 4. Turn the notebook upside down with the rear panel toward you. ✎ Steps 5 and 6 apply to HP Pavilion zv6000 models. 5. Remove the two PM2.0×3.0 screws 1 that secure the top cover rear bezel to the top cover. 6. Remove the top cover rear bezel 2. top cover rear bezel is included in the Miscellaneous ✎ The Plastics Kit, spare part number 383670-001.
Removal and Replacement Procedures 7. Disconnect the fan cable 1 from the system board. 8. Remove the six PM2.0×7.0 screws 2 that secure the thermal frame to the top cover. 9. Remove the thermal frame 3.
Removal and Replacement Procedures 10. Remove the PM1.5×3.0 screw 1 that secures the fan shield to the thermal frame. 11. Remove the fan shield 2.
Removal and Replacement Procedures 12. Remove the three PM1.5×3.0 screws 1 that secure the fan to the thermal frame. 13. Remove the fan 2. Removing the Fan Reverse the above procedure to install the thermal frame.
Removal and Replacement Procedures 5.22 System Board System Board Spare Part Number Information For use with full-featured models 396870-001 For use with defeatured models 396869-001 replacing the system board, ensure that the following ✎ When components are removed from the defective system board and installed on the replacement system board: ■ Memory modules (Section 5.6 and Section 5.13) ■ Mini PCI communications card (Section 5.12) ■ Processor (Section 5.20) ■ RTC battery (Section 5.22) 1.
Removal and Replacement Procedures 2. Release the system board ZIF connector to which the TouchPad cable is connected and disconnect the TouchPad cable from the system board.
Removal and Replacement Procedures 3. Turn the notebook upside down with the front toward you. 4. Position the top cover with the front toward you. 5. Remove the four PM2.0×7.0 screws 1 that secure the system board to the top cover. 6. Remove the two SM1.5×8.0 shoulder screws 2 on each side of the expansion port 2 connector that secure the system board to the top cover. ✎ Step 7 applies only to Compaq Presario R4000 models. 7. Disconnect the LED cable 3 from the system board.
Removal and Replacement Procedures 8. Lift the left side of the system board 1 until it rests at an angle. 9. Slide the system board 2 to the left and remove it.
Removal and Replacement Procedures 10. If necessary, disconnect both ends of the RJ-11 modem cable 1 from the system board and remove the cable 2. RJ-11 modem cable is included in the Miscellaneous ✎ The Cable Kit, spare part number 383671-001.
Removal and Replacement Procedures 11. Turn the system board upside down with the rear panel toward you. 12. Insert a flat blade tool into the notch on the RTC battery socket 1 and remove the RTC battery 2. RTC battery is included in the Miscellaneous Plastics Kit, ✎ The spare part number 383670-001. Removing the RTC Battery Reverse the above procedure to install the RJ-11 modem cable, RTC battery, and system board.
6 Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions HP Pavilion zv6000 Height Width Depth Compaq Presario R4000 Height Width Depth Weight With 15.4-inch display, optical drive and 12-cell battery pack With 15.0-inch display, optical drive and 12-cell battery pack With 15.4-inch display, optical drive and 8-cell battery pack With 15.0-inch display, optical drive and 8-cell battery pack Maintenance and Service Guide Metric U.S. 5.26 cm 36.20 cm 29.
Specifications Table 6-1 Notebook (Continued) Input Power Operating voltage Operating current 18.5 V dc 4.9 A or 6.5 A Temperature Operating Nonoperating 10°C to 35°C -20°C to 60°C 50°F to 95°F -4°F to 140°F 10% to 90% 5% to 95% 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.
Specifications Table 6-2 15.4-inch, WXGA, TFT Display Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical 8.1 in 13.0 in 15.4 in Pixel resolution Pitch Format Configuration 0.259 × 0.259 mm 1280 × 800 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
Specifications Table 6-3 15.0-inch, XGA, TFT Display Dimensions Height Width Diagonal 22.9 cm 30.0 cm 38.1 cm 9.0 in 11.8 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 5.
Specifications Table 6-4 Hard Drives 100-GB* 80-GB* 60-GB* 40-GB* 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.
Specifications Table 6-5 DVD/CD-RW Combo Drive Applicable disc Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio, CD-XA ready (Mode 2, Form 1 and 2), CD-I ready (Mode 2, Form 1 and 2), CD-R, CD-RW, Photo CD (single and multisession), and CD-Bridge Center hole diameter 1.5 cm (0.59 in) Write: CD-R and CD-RW Disc diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in) Disc thickness 1.2 mm (0.047 in) Track pitch 0.
Specifications Table 6-5 DVD/CD-RW Combo Drive Access time Random Full stroke CD media DVD media < 110 ms < 210 ms < 130 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 2 MB Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.
Specifications Table 6-6 DVD±RW and CD-RW Combo Drive Applicable disc Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Write: CD-R and CD-RW DVD-R and DVD-RW Disc diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in) Disc thickness 1.2 mm (0.047 in) Track pitch 0.
Specifications Table 6-6 DVD±RW and CD-RW Combo Drive (Continued) Access time Random Full stroke CD DVD < 175 ms < 285 ms < 230 ms < 335 ms Audio output level Audio-out, 0.
Specifications Table 6-7 System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned 6–10 Maintenance and Service Guide
Specifications Table 6-8 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Quick Launch buttons IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* USB UHCI controller—24C2 GM/GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller IRQ11
Specifications Table 6-8 System Interrupts (Continued) Hardware IRQ System Function IRQ12 Synaptics PS/2 port pointing device IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel IRQ17 Conexant AC -Link Audio IRQ17 Soft V90 Data Fax Modem with SmartCP IRQ17 ATi Mobility Radeon Xpress 200 Series IRQ19 Standard Enhanced PCI to USB Host Controller IRQ19 Standard OpenHCD USB Host Controller IRQ19 Standard OpenHCD USB Host Controller IRQ20 TI 6411 PCIxx21/x51
Specifications Table 6-9 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 0x00000000-0x00000CF7 PCI bus 0x00000000-0x00000CF7 Direct memory access controller 0x00000020-0x00000021 Programmable interrupt controller 0x0000002E-0x0000002F System board resources 0x00000040-0x00000043 System timer 0x00000060-0x00000060 Quick Launch Buttons 0x00000061-0x00000061 System speaker 0x00000062-0x00000062 Microsoft ACPI-Compliant Embedded Controller 0x00000064-0x00000064
Specifications Table 6-9 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0x000001F0-0x000001F7 Primary IDE Channel 0x00000220-0x0000022F System board resources 0x00000274-0x00000277 ISAPNP Read Data Port 0x00000279-0x00000279 ISAPNP Read Data Port 0x00000280-0x00000293 System board resources 0x00000376-0x00000376 Secondary IDE Channel 0x000003B0-0x000003BB PCI standard PCI-to-PCI bridge 0x000003B0-0x000003BB ATI MOBILITY RADEON Xpress 200 Series
Specifications Table 6-9 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0x00000C6F-0x00000C6F System board resources 0x00000CD4-0x00000CD5 System board resources 0x00000CD6-0x00000CD7 System board resources 0x00000CD8-0x00000CDF System board resources 0x00000D00-0x0000FFFF PCI bus 0x00000F40-0x00000F47 System board resources 0x00001080-0x00001080 System board resources 0x00008000-0x0000805F System board resources 0x00008100-0x000081FF System b
Specifications Table 6-10 System Memory Map Memory Map Address (hex) System Function (shipping configuration) 0xD4100000-0xD41FFFFF PCI standard PCI-to-PCI bridge 0xD4100000-0xD41FFFFF ATI MOBILITY RADEON Xpress 200 Series 0xD8000000-0xDBFFFFFF PCI standard PCI-to-PCI bridge 0xD8000000-0xDBFFFFFF ATI MOBILITY RADEON Xpress 200 Series 0xFAC00000-0xFEBFFFFF PCI standard PCI-to-PCI bridge 0xF6C00000-0xFABFFFFF PCI standard PCI-to-PCI bridge 0xD4000000-0xD4000FFF Standard OpenHCD USB Host Contro
Specifications Table 6-10 System Memory Map (Continued) Memory Map Address (hex) System Function (shipping configuration) 0xD4208000-0xD42087FF Texas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4200000-0xD4203FFF Texas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4204000-0xD4205FFF Broadcom 802.
Specifications Table 6-10 System Memory Map (Continued) Memory Map Address (hex) System Function (shipping configuration) 0xD4209400-0xD42094FF Realtek RTL8139/810x Family Fast Ethernet NIC 0xD4003400-0xD40034FF Conexant AC-Link Audio 0xD4003800-0xD40038FF SoftV90 Data Fax Modem with SmartCP 0xFEC00000-0xFEC00FFF System board resources 0xFEE00000-0xFEE00FFF System board resources 0xA0000-0xBFFFF PCI bus 0xA0000-0xBFFFF PCI standard PCI-to-PCI bridge 0xA0000-0xBFFFF ATI MOBILITY RADEON Xpre
A Connector Pin Assignments Table A-1 Audio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel Maintenance and Service Guide A–1
Connector Pin Assignments Table A-2 Audio-In (Microphone) Pin Signal Pin Signal 1 Audio in, left channel 3 Ground 2 Audio in, right channel Table A-3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground A–2 Maintenance and Service Guide
Connector Pin Assignments Table A-4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground 14 Vertical sync 7 Ground 15 DDC 2B clock 8 Ground Maintenance and Service Guide A–3
Connector Pin Assignments Table A-5 RJ-45 (Network) Pin Signal Pin Signal 1 Transmit + 5 Unused 2 Transmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused A–4 Maintenance and Service Guide
Connector Pin Assignments Table A-6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Maintenance and Service Guide A–5
Connector Pin Assignments Table A-7 S-Video-Out Pin Signal Pin Signal 1 C (chrominance) 5 Composite video 2 Ground 6 Not connected 3 Y (luminance) 7 Ground 4 Ground A–6 Maintenance and Service Guide
B Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the notebook is used.
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. B–2 ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea EK 4 The Netherlands KE A 1 Norway NEMKO 1 People’s Republic of China CCC 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
C Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the notebook. All screws listed in this appendix are available in the Screw Kit, spare part number 383673-001.
Screw Listing Table C-1 Phillips PM2.0×7.0 Screw mm Color Qty. Length Thread Head Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 1 Two screws that secure the hard drive cover to the notebook (screws are captured on the cover by C clips; documented in Section 5.4) 2 One screw that secures the memory module compartment cover to the notebook (screw is captured on the cover by a C clip; documented in Section 5.6) Phillips PM2.0×7.
Screw Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 1 Two screws that secure the hard drive to the notebook (documented in Section 5.4) 2 One screw that secures the optical drive to the notebook (documented in Section 5.7) Phillips PM2.0×7.
Screw Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the display assembly to the notebook on HP Pavilion zv6000 models (documented in Section 5.14) Phillips PM2.0×7.
Screw Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the display assembly to the notebook on HP Pavilion zv6000 models (documented in Section 5.14) Phillips PM2.0×7.
Screw Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the display assembly to the notebook on Compaq Presario R4000 models (documented in Section 5.14) Phillips PM2.0×7.
Screw Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 1 Two screws that secure the display assembly to the notebook on Compaq Presario R4000 models (documented in Section 5.14) 2 Five screws that secure the base enclosure to the notebook on Compaq Presario R4000 models (documented in Section 5.15) Phillips PM2.0×7.
Screw Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the base enclosure to the notebook on HP Pavilion zv6000 models (documented in Section 5.15) Phillips PM2.0×7.
Screw Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the thermal frame to the top cover (documented in Section 5.21) Phillips PM2.0×7.
Screw Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 6 screws that secure the thermal frame to the top cover (documented in Section 5.21) Phillips PM2.0×7.
Screw Listing Table C-1 Phillips PM2.0×7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 40 7.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the system board to the top cover (documented in Section 5.22) Phillips PM2.0×7.
Screw Listing Table C-2 Phillips PM3.0×4.5 Screw mm Color Qty. Length Thread Head Width Black 4 4.5 mm 3.0 mm 4.0 mm Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.4) Phillips PM3.0×4.
Screw Listing Table C-3 Phillips PM2.0×15.0 Screw mm Color Qty. Length Thread Head Width Black 27 15.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the keyboard cover to the notebook (documented in Section 5.8) Phillips PM2.0×15.
Screw Listing Table C-3 Phillips PM2.0×15.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 27 15.0 mm 2.0 mm 4.5 mm Where used: 13 screws that secure the base enclosure to the top cover on HP Pavilion zv6000 models (documented in Section 5.15) Phillips PM2.0×15.
Screw Listing Table C-3 Phillips PM2.0×15.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 27 15.0 mm 2.0 mm 4.5 mm Where used: 10 screws that secure the base enclosure to the top cover on Compaq Presario R4000 models (documented in Section 5.15) Phillips PM2.0×15.
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw mm Color Qty. Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the volume board to the keyboard cover on Compaq Presario R4000 models (documented in Section 5.9) Phillips PM2.0×4.
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the keyboard to the notebook (documented in Section 5.11) Phillips PM2.0×4.
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the front board to the top cover on HP Pavilion zv6000 models (documented in Section 5.18) Phillips PM2.0×4.
Screw Listing Table C-5 Phillips PM1.5×3.0 Screw mm Color Qty. Length Thread Head Width Silver 6 3.0 mm 1.5 mm 4.0 mm Where used: 2 screws that secure the Bluetooth board to the notebook (documented in Section 5.10) Phillips PM1.5×3.
Screw Listing Table C-5 Phillips PM1.5×3.0 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 6 3.0 mm 1.5 mm 4.0 mm Where used: 1 One screw that secures the fan cover to the thermal frame (documented in Section 5.16) 2 Three screws that secure the fan to the thermal frame (documented in Section 5.16) Phillips PM1.5×3.
Screw Listing Table C-6 Phillips PM2.0×4.0 Coarse Thread Screw mm Color Qty. Length Thread Head Width Black 3 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the fan assembly to the base enclosure (documented in Section 5.16) Phillips PM2.0×4.
Screw Listing Table C-7 Phillips PM2.0×11.0 Spring-Loaded Shoulder Screw mm Color Qty. Length Thread Head Width Silver 4 11.0 mm 2.0 mm 8.0 mm Where used: 4 screws that secure the thermal module to the notebook (documented in Section 5.21) Phillips PM2.0×11.
Screw Listing Table C-8 Phillips PM2.0×3.0 Screw mm Color Qty. Length Thread Head Width Silver 2 3.0 mm 2.0 mm 5.0 mm 2 screws that secure the top cover rear bezel to the top cover (documented in Section 5.21) Phillips PM2.0×3.
Screw Listing Table C-9 Phillips PM1.5×8.0 Screw mm Color Qty. Length Thread Head Width Silver 2 8.0 mm 1.5 mm 2.0 mm 2 screws that secure the system board to the top cover (documented in Section 5.22) Phillips PM1.5×8.
Index 1394 port 1–10 A all-in-one media cable, spare part number 3–17, 3–19 arrow keys 1–15 audio troubleshooting 2–23 audio Y-cable, spare part number 3–17 audio-in jack location 1–10 pin assignments A–2 audio-out jack location 1–10 pin assignments A–1 B base enclosure removal 5–40 spare part numbers 3–13, 3–22, 5–40 battery bay 1–22 battery light 1–7, 1–8 battery pack removal 5–6 spare part numbers 3–13, 3–24, 5–5 battery release latch 1–23 Maintenance and Service Guide Bluetooth board removal 5–24 sp
Index Computer Setup defaults 2–3 connector pin assignments audio-in A–2 audio-out A–1 external monitor A–3 headphone jack A–1 microphone jack A–2 RJ-11 A–5 RJ-45 A–4 S-Video-out A–6 Universal Serial Bus (USB) A–2 connectors, service considerations 4–2 D design overview 1–24 Digital Media Slot 1–13 Digital Media Slot light 1–16 disassembly sequence chart 5–3 diskette drive OS loading problems 2–21 precautions 4–3 display assembly removal 5–33 spare part numbers 3–3, 3–22, 3–23, 5–33 display inverter, spar
Index features 1–1 feet illustrated 3–16 locations 5–11 flowcharts, troubleshooting no audio 2–23, 2–24 no network/modem connection 2–28 no OS loading 2–17 no OS loading from diskette drive 2–21 no OS loading from hard drive 2–18, 2–19, 2–20 no OS loading from optical drive 2–22 no power 2–10, 2–12, 2–13 no video 2–14, 2–15 nonfunctioning device 2–25 nonfunctioning docking device 2–16 nonfunctioning keyboard 2–26 nonfunctioning pointing device 2–27 fn key 1–15 front board removal 5–53 spare part numbers 3–
Index L N Label Kit, spare part number 3–17, 3–21 left-side components 1–12 network jack location 1–11 pin assignments A–4 network, troubleshooting 2–28 nonfunctioning device, troubleshooting 2–16, 2–25 notebook feet illustrated 3–16 locations 5–11 notebook specifications 6–1 num lock key 1–15 num lock light 1–17, 1–19 M mass storage devices, spare part numbers 3–14 memory module removal 5–11, 5–31 spare part numbers 3–11, 3–23, 5–11, 5–31 memory module compartment cover illustrated 3–16 location 1–23
Index power cord set requirements B–2 spare part numbers 3–17, 3–19 power management features 1–5 power supply, spare part numbers 3–17, 3–25 power, troubleshooting 2–10 power/standby button 1–17, 1–19 power/standby light 1–6, 1–8 precautions DVD/CD-RW Combo Drive 4–3 DVD±RW and CD-RW Combo Drive 4–3 DVD-ROM drive 4–3 hard drive 4–3 optical drive 4–3 processor removal 5–59 spare part numbers 3–9, 3–25, 5–59 Q Quick Launch buttons 1–17 R rear components 1–9 remote control, spare part number 3–17, 3–19 rem
Index notebook 6–1 optical drive 6–6 system DMA 6–10 static shielding materials 4–8 S-Video-out jack location 1–11 pin assignments A–6 system board removal 5–67 spare part numbers 3–9, 3–25, 5–67 system DMA 6–10 T thermal frame removal 5–61 spare part numbers 3–9, 3–21, 5–61 thermal module removal 5–56 spare part numbers 3–9, 3–21, 5–56 tools required 4–1 top components 1–16 top cover rear bezel illustrated 3–16 removal 5–63 top cover, spare part numbers 3–7 TouchPad 1–20, 1–21 TouchPad board, spare part
Index USB digital drive, spare part number 3–18 USB travel mouse, spare part number 3–18, 3–19 V vent, locations 1–9, 1–11, 1–16, 1–22 video troubleshooting 2–14 volume board removal 5–23 spare part number 3–5, 3–22, 5–23 volume buttons 1–7, 1–19 W Windows applications key 1–15 Windows logo key 1–15 wireless antenna boards, spare part number 3–3, 3–21, 5–33 wireless button 1–17, 1–19 workstation precautions 4–6 Maintenance and Service Guide Index–7
