User guide
Table Of Contents
- Starting right
- Getting to know your computer
- Connecting to a network
- Enjoying entertainment features
- Navigating the screen
- Managing power
- Initiating Sleep and Hibernation
- Using the power meter and power settings
- Running on battery power
- Running on external AC power
- HP CoolSense
- Refreshing your software content with Intel Smart Connect Technology (select models only)
- Shutting down (turning off) the computer
- Hybrid Graphics and AMD Dual Graphics (select models only)
- Maintaining your computer
- Securing your computer and information
- Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)
- Backing up, restoring, and recovering
- Specifications
- Electrostatic Discharge
- Accessibility
- Index

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Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example,
disposable wipes, which come in a variety of brands).
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Alcohol-free glass-cleaning fluid
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Water with mild soap solution
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Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)
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Static-free cloth wipes
CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are
not sure that a cleaning product is safe for your computer, check the product contents to make sure
that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons
are not included in the product.
Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and
cleaning agents can get trapped in the scratches.
Cleaning procedures
Follow the procedures in this section to safely clean your computer.
WARNING! To prevent electric shock or damage to components, do not attempt to clean your
computer while it is turned on.
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Turn off the computer.
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Disconnect AC power.
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Disconnect all powered external devices.
CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids
directly on any computer surface. Liquids dripped on the surface can permanently damage internal
components.
Cleaning the display (All-in-Ones or Notebooks)
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be
sure that the display is dry before closing the display.
Cleaning the sides or cover
To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning
solutions listed previously or use an acceptable disposable wipe.
NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and
debris.
Cleaning the TouchPad, keyboard, or mouse
WARNING! To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris
on the keyboard surface.
CAUTION: To prevent damage to internal components, do not allow liquids to drip between the
keys.
56 Chapter 7 Maintaining your computer