User guide
Table Of Contents
- Starting right
- Getting to know your computer
- Connecting to a network
- Enjoying entertainment features
- Navigating the screen
- Managing power
- Initiating Sleep and Hibernation
- Using the power meter and power settings
- Running on battery power
- Running on external AC power
- HP CoolSense
- Refreshing your software content with Intel Smart Connect Technology (select models only)
- Shutting down (turning off) the computer
- Hybrid Graphics and AMD Dual Graphics (select models only)
- Maintaining your computer
- Securing your computer and information
- Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)
- Backing up, restoring, and recovering
- Specifications
- Electrostatic Discharge
- Accessibility
- Index

●
When you need to replace the battery or access components inside the computer
●
When you are connecting an external hardware device that does not connect to a USB or video
port
●
When the computer will be unused and disconnected from external power for an extended
period
Although you can turn off the computer with the power button, the recommended procedure is to use
the Windows Shut down command:
NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or
Hibernation before shutdown is possible by briefly pressing the power button.
1. Save your work and close all open programs.
2. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
charms.
3. Click Settings, click the Power icon, and then click Shut down.
– or –
Right-click the Start button in the lower-left corner of the screen, select Shut down or sign out,
and then select Shut down.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try
the following emergency procedures in the sequence provided:
●
Press ctrl+alt+delete, click the Power icon, and then select Shut Down.
●
Press and hold the power button for at least 5 seconds.
●
Disconnect the computer from external power.
●
On models with a user-replaceable battery, remove the battery.
Hybrid Graphics and AMD Dual Graphics (select models only)
Select computers are equipped with either the Hybrid Graphics feature or the AMD Dual Graphics
feature.
NOTE: To determine whether Hybrid Graphics or AMD Dual Graphics is installed on your computer,
see your notebook graphics processor configuration and software Help.
Both Hybrid Graphics and AMD Dual Graphics offer two modes for processing graphics:
●
High Performance mode—Applications assigned to this mode run on the higher-performance
graphics processing unit (GPU) for optimal performance.
●
Power Saving mode—Applications assigned to this mode run on the lower-performance GPU to
conserve battery power.
Using Hybrid Graphics (select models only)
The Hybrid Graphics feature allows an application to run in either High Performance mode or Power
Saving mode, based on the application’s graphics-processing demands. Typically, 3D and gaming
applications run on the higher-performance GPU, and applications with lightweight graphics-
processing demands run on the lower-performance GPU. You can change the mode an application
uses (High Performance or Power Saving) through the Hybrid Graphics control panel.
Hybrid Graphics and AMD Dual Graphics (select models only) 49