HP refurbished Limited Warranty and Support Guide Before contacting the HP Customer Care Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference. The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed through the Help and Support Center. Click the Windows Vista start button, Help and Support, and then click System Information.
Refurbished HP Pavilion Desktop Computers, HP Pavilion Media Center Computers, HP Digital Entertainment Center, HP Displays, and HP Notebook Consumer Products. Hardware Limited Warranty HP Product Duration Hardware 90-day limited warranty Software 90-day technical support General Terms This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from Hewlett-Packard, the manufacturer.
HP warrants that the HP Hardware Products that you have purchased or leased from HP are free from defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period starts on the date of purchase or lease from HP, or from the date HP completes installation. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date.
Limitation of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP’S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE.
Carry-in Warranty Service On-site Warranty Service (Desktops ONLY) (Digital Entertainment Centers ONLY) Under the terms of carry-in service, you will be required to deliver your HP Hardware Product to an authorized service location for warranty repair. You must prepay any shipping charges, taxes, or duties associated with transportation of the product to and from the service location.
Options and Software Limited Warranties The Limited Warranty terms and conditions for most HP-branded options (HP Options) are as set forth in the Limited Warranty applicable to the HP Option and are included in the HP Option product packaging.
Contacting HP If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via the World Wide Web at: http://www.hp.
END-USER LICENSE AGREEMENT PLEASE READ CAREFULLY BEFORE USING THIS EQUIPMENT: This End-User license Agreement (“EULA”) is a legal agreement between (a) you (either an individual or a single entity) and (b) Hewlett-Packard Company (“HP”) that governs your use of any Software Product, installed on or made available by HP for use with your HP product (“HP Product”), that is not otherwise subject to a separate license agreement between you and HP or its suppliers.
b. Restrictions. You may not rent, lease or lend the Software Product or use the Software Product for commercial timesharing or bureau use. You may not sublicense, assign or transfer the license or Software Product except as expressly provided in this EULA. 5. PROPRIETARY RIGHTS.
DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Supplier’s Address: Hewlett-Packard Company Hewlett-Packard Company 10955 Tantau Ave Cupertino, CA 95014 declares, that the product(s) Product: Personal computer Model Number(s): 900 a000, a1000, a5000, a6000 CPT-001 P, CPT-001 R, CPT-002 P, CPT-002 R, CPT-003 P, CPT-003 R d1000, d4000, dx2000, d5000 g2000, g3000 m000, m1000, m5000, m7000, m8000, m9000 s0000, s3000, s7000 SR1000, SR2000, SR5000, SA4000, SV2000, SV700
Operating Specifications Electrical ratings: AC INPUT 100–127V , 3A or 4A or 6A* 200–240V , 2A or 3A* 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2000 m Storage altitude: 0–4572 m * Refer to your computer’s ratings label located on the back of the computer to determine exact electrical rating.
• • • Changing the default audio or equalizer settings might lead to higher volume and should only be done with caution. If one HP product number includes a computer along with a headset or earphone, this combination is in compliance with EN 50332-1. In general, audio line-out I/F is not intended to be used with a headset or earphone.
Canada Department of Communications (DOC) Notice Telephone Connection The Canada Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The department does not guarantee the equipment will operate to the user’s satisfaction.
AC Power Safety Warning WARNING: Install the computer near an AC outlet. The AC power cord is your computer’s main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your computer has a grounded plug. Always use the power cord with a properly grounded wall outlet, to avoid the risk of electrical shock. WARNING: Your computer is provided with a voltage select switch for use in a 115 or 230 V power system.
TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is electrically grounded so as to provide some protection against voltage surges and built-up static charges.
Support Information Don’t Forget to Register! You can register your computer through the Help and Support Center. Click the Windows Vista start button™, and then click Help and Support. Registration is quick and easy, and it offers: • • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own. The HP Newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more.
Intuit — Quicken Basic 1-900-555-4688 http://www.intuit.com MSN 1-800-386-5550 http://support.msn.com NetZero 1-800-638-9376 (1-800-NETZERO) http://netzero.net Symantec — Norton Internet Security http://www.symantec.com/techsupp HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your HP products. If you have a question or if a problem arises, we offer extensive service and support options available 24/7 to better handle your needs.
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