Installation Guide DESKSTAR 14GXP & DESKSTAR 16GP Models DTTA-350320 DTTA-350430 DTTA-350640 DTTA-350840 DTTA-351010 DTTA-351290 DTTA-351680 Page 1 DTTA-371010 DTTA-371290 DTTA-371440 Version 3.
Table of Contents Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hard Disk Drive Installation Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hard Disk Drive Handling Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation Kit . . . . . .
Hard Disk Drive Installation Flowchart Step 1 Assemble needed equipment Page 6 Step 2 Remove cover of your computer Page 8 Set jumpers for Master or Standalone (Shipping Default) Page 8 Step 3 Set jumpers Page 8 Set jumpers for Slave Page 8 Step 4 Mount drive securely Page 10 Step 5 Connect IDE and power cables to drive Page 11 Add-on Ultra DMA Controller Page 11 Step 6 Connect IDE cable to computer Page 11 On board IDE Ports Page 11 Primary Port Page 11 Step 7 Replace cover on computer Page 12
HARDWARE INSTALLATION AND DRIVE PREPARATION MANUAL FOR IBM HARD DISK DRIVES This manual has been prepared to help you install your IBM Deskstar 14GXP or Deskstar 16GP hard drive in most computer systems. If you feel uncomfortable installing this drive yourself, take it to a qualified installer.
Before you begin, please read the following on handling your disk drive: HARD DISK DRIVE HANDLING GUIDE These notes are designed to provide a simple overview of the need to be cautious when handling a disk drive. Disk drives can be easily damaged either by electrical static shock or by rough handling. In order to minimize the risks it is essential that any disk drive be handled on a cushioned surface (which is electrostatically safe).
Step 1: Installation Checklist To install the Deskstar drive you may need the following depending on your computer: 1) __ The installation kit that came with your Deskstar drive containing 4 mounting screws, IDE cable, Ontrack® Disk Manager and any related publications. Save the box the drive came in. 2) __ The documentation that came with your computer or storage enclosure. 3) __ A small, flat-blade screwdriver. 4) __ An IDE controller, which is either built in or an adapter inside your computer.
Installation Kit The DTTA model drives come complete with 4 screws for mounting, an IDE cable and an installation guide. It also comes with Ontrack® Disk Manager and any related publications. Screwdriver Hard Drive Installation Guide Installation Guide Jumpers Ontrack IDE Cable Screws Disk Manager Hardware Description The Deskstar 16GP and 14GXP family has an advanced Ultra ATA interface and supports transfer rates of up to 33.3 MB/sec. To take advantage of the higher transfer rate of 33.
Step 2: Installation Opening your computer 1. Turn the system off. 2. Unplug the power cord from the wall outlet. 3. Remove all cables from the back of your computer, labeling them if necessary. 4. Remove the cover from your computer. (Consult your user's guide for instructions if needed.) Unpackaging your hard drive 1. Remove the drive from the anti-static package that it was shipped in. 2. Handle the drive by the sides only. 3. Do not touch the main computer chip board. 4. Do not drop.
Interface Connector Power Connector Jumper Block Jumper Block Location Some BIOSs have a limitation when translating the Cylinder, Head, and Sector information resulting in an inability to correctly detect the larger capacity drives. Most systems don’t have this limitation but if your BIOS is reporting the capacity incorrectly, use the 15 logical head settings rather than the 16 logical heads. Settings are shown below.
Step 4: Mounting After setting the jumpers, mount the hard drive in your system. The DTTA drive can be mounted with any of its six surfaces facing down (right side up, upside down, sideways, etc.). See below for mounting hole locations. Be sure to treat the disk drive very carefully and gently. You must ensure that the drive has sufficient air flow. Mount the drive in the system using the 4 6-32 UNC screws (included). The maximum screw length is 3.5 mm for the side holes and 6 mm for the bottom holes.
Step 5: Connectors After the drive has been carefully mounted, connect the IDE cable (included) and the power cable to the drive. If you are using a cable already installed in your computer, ensure that the cable length does not exceed 18 inches (45.7 cm). (Note that the IDE connector and power connector are keyed for proper insertion) Step 6: Plug the cable into either the onboard port or the UDMA controller that you may have added. The figure below shows the possible location of the onboard ports.
Step 7: Replace the cover on your computer With the cables connected properly and the drive mounted securely, replace the cover on the computer. Step 8: Connect all cables and plug the power cord into the wall. Step 9A: Easy Installation When you purchased this drive from IBM, you received a copy of Ontrack® Disk Manager software. This software is necessary if your BIOS does not support drives over 8.4 GB. There are also limitations at 4.2 GB and 2.1 GB.
IBM Disk Manager Version 9.42.02 Select an Installation Option (E)asy Disk Installation (A)dvanced Disk Installation (M)aintenance Menu (U)pgrade Disk Manager (V)iew/Pring Online Manual Exit Disk Manager Disk Manager found 1 drive. Is the drive list correct? Drive List (Y)ES (N)O 1) IBM-DTTA-351680 If the drive list is correct, select (Y)es. The screen that follows is shown below. IBM Disk Manager Version 9.42.
IBM Disk Manager Version 9.42.02 Select an Installation Option (E)asy Disk Installation (A)dvanced Disk Installation (M)aintenance Menu (U)pgrade Disk Manager Disk Manager canManual format your hard drive using the 32-Bit FAT file system. (V)iew/Pring Online Would you like to install thi sdrive using FAT32? Exit Disk Manager (Y)ES (N)O Select (Y)es to continue. After Disk Manager has finished partitioning and formatting your drive, the next screen will appear. IBM Disk Manager Version 9.42.
Step 9B: Custom Installation If you do not wish to use Ontrack® or if your system will install the drive without the overlay program, continue by checking your drive’s settings in your BIOS. BIOS Settings Begin by checking the CMOS settings. The example below is an Award© BIOS version 4.51. Other BIOSs should be similar. Follow the instructions provided with your system. To enter the CMOS setup screen press the key sequence designated by your system manufacturer (i.e.
ROM PC/ISA BIOS (2A59IR09) STANDARD CMOS SETUP AWARD SOFTWARE, INC. Date (mm:dd:yy) : Tue, May 27 1998 Time (hh:mm:ss) : 18:12:49 HARD DISKS TYPE SIZE CYLS HEAD PRECOMP LANDZ SECTOR MODE Primary Master : User 8455 Primary Slave : None 0 Secondary Mst : None 0 Secondary Slv : None 0 16383 0 0 0 16 0 0 0 Drive A : 1.44M, 3.5 in.
Make a selection and return to the main menu. Click on “Standard CMOS Setup”. You will see that the BIOS recognizes only 8455 MB and will need to use Ontrack® Disk Manager for the entire 16 GB to be recognized. (Go back to Easy Installation.) If you can answer “yes” to any of the following, proceed with FDISK. 1) You have purchased a smaller capacity drive (under 8.
Next you will see the screen below allowing you to create partitions. Note: You will only have 5 options if you have more than 1 drive. Option 5 allows you to select the drive you wish to partition. PC DOS Version 7.0 Fixed Disk Setup Program Copyright IBM Corporation 1983-1994 FDISK Options Current fixed disk drive: 1 Choose one of the following: 1. Create DOS partition or Logical DOS Drive 2. Set active partition 3. Delete partition or Logical DOS Drive 4. Display partition information 5.
Note that the Maximum Capacity shows only 3099 MB instead of 3240 MB. This is because some system BIOSs recognize a Megabyte as 1,048,576 bytes (binary). Drive manufacturers recognize a Megabyte as 1,000,000 bytes (decimal). The capacities are the same in actual number of bytes. After creating the Extended DOS Partition assign a drive letter to that partition. Press ESC to return to the FDISK main menu.
File Systems FAT 16/FAT 32(File Allocation Table) The file allocation table is specific sectors in a hard drive that contain an address book for the different files on a hard disk drive. In other words, it keeps track of the physical location on each platter where files are stored. There are usually two FATs (kept in different locations) on a hard drive. One is kept as a backup in case data corruption occurs on the other FAT. FAT32 is used in the Windows® 95 & Windows® 98 operating system.
Step 10: Operating system installation tips After the drive has been formatted, install an operating system. You may encounter some of the following issues. Windows® 95 / Windows® 98 Windows® 95 must be version OSR2 or later to support a drive larger than 8.4 GB. In Windows® 98 the system may hang-up when trying to self-restart. Reset or power cycle required. OS/2 and OS/2 Warp OS/2 Warp 4.0 with Fixpack 5 only sees 7.9GB of the drive.
Technical Support Before calling technical support make sure you have your drive part number, serial number and system information. Contact technical support via: Web Voice Fax e-mail www.ibm.com/harddrive 888.426.5214 or 507.253.4110 507.253.4111 drive@us.ibm.com Support is also available in Singapore at: (65) 840.9292 Automated Fax Back Service U.S.A. 408.256.5218 Singapore 800.1100.383 England0800.96.6948 Germany 0130.82.6089 France 0800.902229 Italy 167.875148 Page 22 Version 3.
MAKING A BOOTABLE DOS DISKETTE If you do not have a DOS bootable diskette, you may want to make one. Your Ontrack® diskette is bootable and will eliminate the need for creating this diskette. This will be necessary for installing your new hard disk drive and in case of system failure. The DOS bootable diskette will contain files necessary to boot your system. These files are called system files. You will also want some utilities on your bootable diskette.
JUMPER BLOCK INFORMATION The jumper block is a block of pins located on the hard drive that when shorted with a shunt (jumper) will make the drive behave in certain ways. The shunt is a small piece of plastic with metal inside that shorts out the connection between 2 pins when placed over the pins. These can be purchased at any local computer store. The pin pitch is 2 mm. CONTROLLER INFORMATION The examples in this guide have used IDE ports that are imbedded in the Motherboard.
Utilities Your Deskstar drive comes low-level formatted and free of defects. NOTE: DO NOT ATTEMPT TO LOW LEVEL FORMAT AN IDE DRIVE. In the rare case where data needs to be removed from the drive, there are 2 utilities available from the HDDTech FTP site at: http://index.storsys.ibm.com/hddtech . ZAP: Zap is a utility that will 'zap' your boot sector by writing 0's to the first 128 sectors of your drive. WIPE: Wipe goes one step further and writes 0's to the entire drive.
Compatibility Matrix The Deskstar drives have been tested and proven to work with a wide variety of PCs, system boards. operating Systems and BIOS versions. Following is a partial compatibility list.
Glossary ANSI (American National Standards Institute) ANSI is the lead organization for encouraging and developing technological standards. ANSI represents the United States in the IEC, International Electrotechnical Commission and the ISO, International Standards Organization. ATA (Advanced Technology Attachment) ATA is the official name given to the IDE interface by ANSI. See IDE. ATA-4 ATA-3 standard, with Ultra DMA capability.
Electrostatic Discharge The rapid change in electrical energy caused by static electricity. This can damage or destroy electronic equipment or hardware. Prevention consists of grounding oneself before handling any electronic equipment. FAT16/FAT32 (File Allocation Table) The file allocation tables are specific sectors in a hard drive that contain an address book for the different files on a hard disk drive. In other words, it keeps track of the physical location on each platter where files are stored.
The Motherboard holds the computer's main processors and circuitry. It also contains the memory, BIOS, interconnection circuitry and the expansion slots. NTFS (NT File System) NTFS is an advanced file system used by Windows NT. NTFS provides built-in compression, large partition support and better performance. Operating System Software that controls the execution of programs and that may provide services such as resource allocation, scheduling, input/output control, and data management.
® © International Business Machines Corporation 2000 www.ibm.com/harddrive IBM Hard Disk Drive Technical Support Center Dept. WCN 3605 Highway 52 North Rochester, MN 55901 Telephone: 888.IBM.5214 or 507.253.4110 Fax: 507.253.DRIVE E-mail: drive@us.ibm.com Singapore Technical Support Center Telephone: 65.1.800.840.9292 E-mail: drive@sg.ibm.com IBM Storage Systems Division 5600 Cottle Road San Jose, CA 95193 www.ibm.
