Notebook PC User Guide
© Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Features ........................................................................................................................................................... 1 Identifying hardware ............................................................................................................................. 1 Components ......................................................................................................................................... 2 Top components .........
3 Pointing devices and keyboard ................................................................................................................... 21 Using pointing devices ....................................................................................................................... 21 Setting pointing device preferences ................................................................................... 21 Using the TouchPad .........................................................................
Selecting a different power plan ........................................................................ 40 Customizing power plans .................................................................................. 40 Setting password protection on wakeup ............................................................................ 40 Using external AC power .................................................................................................................... 41 Connecting the AC adapter .....
Changing DVD region settings .......................................................................................... 56 Observing the copyright warning ....................................................................................... 56 Copying a CD or DVD ........................................................................................................ 57 Creating (burning) a CD or DVD ........................................................................................
Locating the Fingerprint Reader ........................................................................................ 83 Registering fingerprints ...................................................................................................... 83 Using your registered fingerprint to log on to Windows ..................................................... 84 11 Troubleshooting ..............................................................................................................................
Appendix C Backup and recovery ................................................................................................................ 101 Creating recovery discs .................................................................................................................... 102 Backing up your information ............................................................................................................. 103 Using Windows Backup and Restore ............................................
1 Features Identifying hardware To see a list of hardware installed on the computer: 1. Select Start > Control Panel > System and Security. 2. In the System area, click Device Manager. Use Device Manager to add hardware or modify device configurations. NOTE: Windows® includes the User Account Control feature that improves the security of the computer. You might be prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings.
Components Top components TouchPad Component Function TouchPad Moves the pointer and selects or activates items on the screen. To view or change the pointing device preferences: 2 1. Select Start > Devices and Printers. 2. Right-click the device representing the computer. 3. Select Mouse settings.
TouchPad buttons Item Description Function 1 TouchPad On/Off button Turns the TouchPad on and off. Press and hold the button for two seconds to turn the TouchPad on and off. 2 Left TouchPad button Functions like the left button on an external mouse. 3 Right TouchPad button Functions like the right button on an external mouse. To view or change pointing device preferences: 1. Select Start > Devices and Printers. 2. Right-click the device representing your computer. 3. Select Mouse settings.
Lights 4 Item Description Function 1 Caps Lock light On—The Caps Lock is on. 2 Power light ● On—The computer is on. ● Flashing—The computer is in Sleep. ● Off—The computer is off or in Hibernation. 3 Volume Mute light Amber—The computer sound is off. 4 Wireless light ● White—An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is detected. ● Amber—No wireless devices are detected.
Buttons and Fingerprint Reader (select models only) Item Description Function 1 Power button Press the Power button to: ● Turn on the computer. ● Initiate Sleep. ● Exit Sleep. ● Exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the Power button for at least 5 seconds to shut down the computer. For more information about the power settings, select Start > Control Panel > System and Security > Power Options.
Keys Item Description Function 1 esc key Press the esc and fn keys at the same time to display system information. 2 fn key Press the fn key at the same time as a function key or the esc key to execute frequently used system functions. 3 Windows Logo key Displays the Windows Start menu. 4 Windows Applications key Displays a shortcut menu for items beneath the cursor. 5 Integrated numeric keypad Functions like the keys on an external numeric keypad.
Right-side components Item Description Function 1 Power light ● On—The computer is on. ● Flashing—The computer is in Sleep. ● Off—The computer is off or in Hibernation. ● White—The hard disk drive is active. ● Amber—The hard disk drive is parked. 2 Hard Disk Drive light 3 USB ports (2) Connect optional USB devices. 4 Optical Drive light Flashing—Accessing the optical drive. 5 Optical drive Reads optical discs and, on select models, writes to optical discs.
Item Description Function 1 Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 2 External Monitor port Connects an external VGA monitor or projector. 3 RJ-45 (network) jack Connects a network cable.
Item Description Function 1 Battery bay Holds the battery. 2 Battery Release latch Releases the battery from the battery bay. 3 Vents (7) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 4 Primary Hard Drive bay Holds the primary hard drive, the memory module slots, and the WLAN module (select models only).
Wireless antennas (select models only) On select computer models, at least two antennas (1, 2) send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. To review wireless regulatory notices, see the country-specific section of the Regulatory, Safety and Environmental Notices chapter in Help and Support.
Item Description Function 1 Power cord* Connects an AC adapter to an AC outlet. 2 AC adapter Converts AC power to DC power. 3 Battery* Provides power when the computer is not connected to an external power source. * Batteries and power cords vary in appearance by region and country.
Labels The labels affixed to the computer provide information needed when troubleshooting system problems or traveling internationally with the computer. ● Service tag—Provides important information including: The service tag label is affixed to the bottom of the computer. When contacting technical support, have this information available. 12 Item Description Function 1 Serial number (s/n) An alphanumeric identifier that is unique to each product.
2 Wireless, local area network, and modem Using wireless devices Wireless technology transfers data across radio waves instead of wires. The computer might be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
Wireless (connected) Identifies the location of the wireless light and the wireless key on the computer. Also identifies the HP Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on. Wireless (disconnected) Identifies the HP Wireless Assistant software on the computer and indicates that all of the wireless devices are off.
Using HP Wireless Assistant A wireless device is turned on or off using HP Wireless Assistant. If a wireless device is disabled by Setup Utility, it must be re-enabled by Setup Utility before it can be turned on or off using Wireless Assistant. NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a network or a Bluetooth-enabled device.
NOTE: The terms wireless router and wireless access point are often used interchangeably. ● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that accommodate a large number of computers and accessories and can separate critical network functions.
network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it. To protect the WLAN: ● Use a wireless transmitter with built-in security Many wireless base stations, gateways, or routers provide built-in security features such as wireless security protocols and firewalls. With the correct wireless transmitter, you can protect your network from the most common wireless security risks.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors. More information about using a WLAN is available through: ● Your ISP and the user guides included with the wireless router and other WLAN equipment ● Help and Support information and website links For a list of public WLANs near you, contact your ISP or search the Web.
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices.
Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not connect a modem or telephone cable to the RJ-45 (network) jack. To connect the network cable: 20 1.
3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties: 1. Select Start > Devices and Printers. 2. Right-click the device representing the computer. 3. Select Mouse settings. Using the TouchPad The following illustration and table describe the computer TouchPad.
Component Description (1) To switch the TouchPad zone on and off, quickly double-tap the TouchPad off indicator. TouchPad off indicator NOTE: When the TouchPad zone is active, the light is off. (2) TouchPad zone Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button Functions like the left button on an external mouse. (4) Right TouchPad button Functions like the right button on an external mouse.
Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: ● Zoom in by holding two fingers together on the TouchPad, and then pull the fingers apart to increase an object's size. ● Zoom out by holding two fingers apart on the TouchPad, and then pull the fingers together to decrease an object's size. Rotating Rotating allows you rotate items such as photos and pages. To rotate, move your thumb and forefinger in a circular motion on the TouchPad.
Connecting an external mouse Connect an external USB mouse to the computer using one of the USB ports on the computer. A USB mouse also connects to the computer by using optional docking device ports or an optional expansion product.
Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard. To use an action key, press and hold this key to activate the assigned function. NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility. If this feature is disabled in Setup Utility, you will need to press fn and an action key to activate the assigned function. Refer to Setup Utility (BIOS) on page 93 for additional information.
Icon Description Turns the wireless feature on or off. NOTE: This key does not establish a wireless connection. To establish a wireless connection, a wireless network must be set up. prt sc Takes a snapshot or picture of the computer screen and copies it to the clipboard. Using the hotkeys Hotkeys are combinations of the fn key (2) and either the esc key (1) or an action key (3). Press fn+esc to display information about system hardware components and the system BIOS version number.
Using the keypads The computer has an integrated numeric keypad and also supports an optional numeric keypad or an optional external keyboard that includes a numeric keypad. Item Description Function 1 num lk key Enables or disables the integrated numeric keypad or num lock for a connected optional numeric keypad NOTE: The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on.
Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner deposits household debris on the keyboard surface.
4 Multimedia Multimedia features The computer includes multimedia features that allow you to listen to music, watch movies, and view pictures.
Identifying your multimedia components Item Description Function 1 Internal digital dual array microphones (2) Record sound. 2 Webcam light Illuminates when video software accesses the webcam. 3 Webcam Records video, and captures still photographs. 4 Volume Down key Decreases the volume. 5 Volume Up key Increases the volume. 6 Volume Mute key Mutes and restores speaker sound. 7 Speakers (2) Produce sound.
Adjusting the volume Adjust the volume using the computer volume keys. ● To decrease volume, press the Volume Down key (1). ● To increase volume, press the Volume Up key (2). ● To mute or restore volume, press the Volume Mute key (3). NOTE: Volume is controlled through the Windows operating system and some programs. Using the media activity keys The media activity keys control the play of an audio CD or a DVD or BD that is inserted into an external optical drive (purchased separately).
32 Chapter 4 Multimedia
Multimedia software Preinstalled multimedia software allows you to play music, watch movies, and view pictures. Using HP MediaSmart software HP MediaSmart turns the computer into a mobile entertainment center. Enjoy music and DVD and BD movies, view Internet and live TV, and manage and edit your photo collections. NOTE: Use an integrated TV tuner (select models only) or an optional external TV tuner (purchased separately) to watch, record, and pause live TV on the computer.
Audio The computer has a variety of audio features that allow you to: ● Play music using the computer speakers and/or connected external speakers. ● Record sound using the internal microphone or a connected external microphone. ● Download music from the Internet. ● Create multimedia presentations using audio and images. ● Transmit sound and images with instant messaging programs. ● Stream radio programs (select models only) or receiving FM radio signals. ● Create or “burn” audio CDs.
3. Save the file to the desktop. 4. Open Windows Media Player or MediaSmart, and play back the sound. To confirm or change the audio settings on the computer, select Start >Control Panel >Hardware and Sound >Sound. Video The computer has a variety of video features that allow you to: ● Watch movies. ● Play games over the Internet. ● Edit pictures and video to create presentations. ● Connect external video devices. ● Watch TV, including high-definition TV (select models only).
The computer supports one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display. NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased separately), available from most electronic retailers. To connect a video or audio device to the HDMI port: 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2.
4. Click Set Default. 5. Click OK. Webcam The computer includes an integrated webcam, located at the top of the display. The webcam is an input device that captures and shares video. To use the webcam: 1. Click the HP MediaSmart icon on the desktop. 2. Select the Video icon on the MediaSmart SmartMenu. 3. Click Webcam. For more information on using HP MediaSmart, click Start > Help and Support, and type MediaSmart in the Search box.
5 Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
When the computer exits Sleep, the Power light illuminates, and you return to the screen where you entered Sleep. NOTE: If a password is required when exiting Sleep, enter your Windows password at the prompt. Initiating and exiting Hibernation Hibernation initiates after 1,080 minutes (18 hours) of inactivity when running on both battery power and external power, or when the battery reaches a critical battery level. Power settings and timeouts are changed using Power Options in Windows Control Panel.
Viewing the current power plan To view to current power plan: ● Click the Battery Meter icon in the notification area at the far right of the task bar. – or – ● Select Start >Control Panel >System and Security >Power Options. Selecting a different power plan To select a different power plan: ● Click the Battery Meter icon in the notification area at the far right of the task bar, and then select a power plan from the list.
Using external AC power WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. WARNING! Do not charge the computer battery while on board an aircraft. External AC power is supplied through: ● An approved AC adapter ● An optional docking device or expansion product Connect the computer to external AC power: ● When charging or calibrating a battery.
42 Chapter 5 Power management
Using battery power When a charged battery is in the computer and the computer is not connected to external power, the computer runs on battery power. When the computer is connected to external AC power, the computer runs on AC power. If the computer contains a charged battery and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter is disconnected from the computer.
Displaying the remaining battery charge To display the remaining battery charge, move the pointer over the battery meter icon in the notification area. Inserting or removing the battery CAUTION: Removing a battery that is the sole power source causes loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows before removing the battery. To insert the battery: 1. Close the display. 2. Turn the computer upside down on a flat surface. 3.
Charging a battery WARNING! Do not charge the computer battery while on board aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off.
● Remove the battery from the computer when it is not being used or charged. ● Store the battery in a cool, dry location. Managing low battery levels The information in this section describes the alerts and system responses set at the factory. Some lowbattery alerts and system responses can be changed using Power Options in Windows Control Panel. Preferences set using Power Options do not affect lights.
Calibrating a battery Calibrate the battery when: ● The battery charge displays seem inaccurate. ● You observe a significant change in battery run time. A heavily used battery should only be calibrated once a month. Do not calibrate a new battery. To calibrate the battery: 1. Fully charge the battery. WARNING! Do not charge the computer battery while on board an aircraft. NOTE: The battery charges while the computer is off or in use, but it charges faster when the computer is off.
The computer must remain on while the battery is being discharged. The battery discharges whether or not you are using the computer, but the battery discharges faster while you are using it. 4. ● If you plan to leave the computer unattended during the discharge, save your information before beginning the discharge procedure.
● Disconnect external devices that are not connected to an external power source when you are not using them. ● Stop, disable, or remove any external media cards that you are not using. ● Press the Decrease Screen Brightness key or Increase Screen Brightness key to adjust screen brightness as needed. ● If leaving your work, initiate Sleep or Hibernation, or shut down the computer.
Switching between graphics modes (select models only) The computer is equipped with switchable graphics and has two modes for processing graphics. When switching from AC power to battery power, the computer switches from High-performance mode to Power-saving mode to conserve battery life. Similarly, when switching from battery power to AC power, the computer switches back to the High-performance mode.
Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. NOTE: If the computer is in the Sleep or in Hibernation, exit Sleep or Hibernation before shutting down. The shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer when: ● Replacing the battery or accessing components inside the computer. ● Connecting an external hardware device that does not connect to a USB port.
6 Drives Handling drives Drives are fragile computer components that must be handled with care. Adhere to the following cautions before handling drives: CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information: Before moving a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
Optical drive The computer includes an optical drive that expands the functionality of the computer. The optical drive allows you to read data discs, play music, and watch movies. If the computer includes a Blu-ray Disc (BD) ROM Drive, then high-definition video can also be watched. Identifying the installed optical drive To identify an optical drive: 1. Select Start > Computer. A list of all the drives installed in the computer appears. 2. Identify the optical drive installed in the computer.
Selecting the right disc (CDs, DVDs, and BDs) CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs and BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same form factor as CDs, but have a much higher storage capacity. NOTE: The optical drive might not support all types of optical discs.
BD is a high-density optical disc format for the storage of digital information, including high-definition video. A single-layer Blu-ray disc stores 25 GB, over five times the storage capacity of a single-layer 4.7 GB DVD. A dual-layer Blu-ray Disc stores 50 GB, almost six times the storage capacity of an 8.5 GB dual-layer DVD. Typical uses include: ● Storage of large amounts of data ● High-definition video playback and storage ● Video games Playing a CD, DVD, or BD To play an optical disc: 1.
Configuring AutoPlay To configure AutoPlay: 1. Select Start > Default Programs > Change AutoPlay settings. 2. Confirm that the Use AutoPlay for all media and devices check box is selected. 3. Click Choose a default, and then select one of the available options for each media type listed. NOTE: Choose HP MediaSmart to play DVDs. 4. Click Save. For more information about AutoPlay, see Help and Support.
CAUTION: To prevent loss of information or damage to a disc: Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc while the computer is running on battery power. Before writing to a disc, close all open programs except the disc software you are using. Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc.
● DVD players used in home systems do not support all DVD formats. For a list of supported formats, see the user guide that came with the DVD player. ● An MP3 file uses less space than other music file formats, and the process for creating an MP3 disc is the same as the process for creating a data file. MP3 files play on MP3 players or on computers with MP3 software installed. To burn a CD or DVD: 1. Download or copy the source files into a folder on the hard drive. 2.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray, and then place the disc in a protective case.
Using external drives Removable external drives expand storing options and information access. A USB mouse can be connected to the system using the ports on an optional docking device or optional expansion product. USB drives include: ● 1.
Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system runs more efficiently. After starting Disk Defragmenter, it works without supervision. Depending on the size of the hard drive and the number of fragmented files, Disk Defragmenter might take more than an hour to complete.
Replacing a drive in the primary hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on or in Sleep or Hibernation. If you are not sure whether the computer is off or in Hibernation, turn on the computer by pressing the Power button, and then shut down the computer through the operating system.
10. Disconnect the hard drive by sliding it to the left (2), and then remove the hard drive (3) from the computer. To install the primary hard drive: 1. Insert the hard drive into the hard drive bay (1). 2. Connect the hard drive by sliding it to the right (2) 3. Insert the four hard drive screws (3). 4. Align the tabs on the hard drive cover with the notches on the computer (1). 5. Close the cover (2).
6. Tighten the hard drive cover screws (3). 7. Replace the battery. 8. Turn over the computer. 9. Connect external devices to the computer. 10. Connect the computer to AC power. 11. Turn on the computer.
Replacing a drive in the secondary hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on or in Sleep or Hibernation. If you are not sure whether the computer is off or in Hibernation, turn on the computer by pressing the Power button, and then shut down the computer through the operating system.
10. Disconnect the hard drive by sliding it to the left (2), and then remove the hard drive (3) from the computer. To install the secondary hard drive: 66 1. Insert the hard drive into the hard drive bay (1). 2. Connect the hard drive by sliding it to the right (2) 3. Insert the four hard drive screws (3).
4. Align the tabs on the hard drive cover with the notches on the computer (1). 5. Close the cover (2). 6. Tighten the hard drive cover screws (3). 7. Replace the battery. 8. Turn over the computer 9. Connect external devices to the computer. 10. Connect the computer to AC power. 11. Turn on the computer.
7 External devices Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices might require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions. The computer has 3 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices.
To remove a USB device: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar. To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon, which is the arrow at the left of the notification area. 2. Click the name of the device in the list. You are prompted that it is safe to remove the device. 3. Remove the device.
CAUTION: To prevent damage to an eSATA connector, do not pull on the cable to remove the eSATA device. To remove an eSATA device: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar. To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon, which is the arrow at the left of the notification area. 2. Click the name of the device in the list. You are prompted that it is safe to remove the device. 3.
8 External media cards Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are used with digital media-equipped cameras and PDAs, as well as with other computers.
2. Insert the card into the Digital Media Slot, and then push in on the card until it is firmly seated. A sounds alerts you when a device is detected, and a menu of options appears. Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, adhere to the instructions in “Removing a digital card.” NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: 1.
9 Memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer is upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, disconnect the power cord and remove all batteries before installing a memory module.
8. Lift the memory module compartment cover (2) away from the computer. 9. If replacing a memory module, remove the existing memory module by: a. Pulling away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. b. Grasping the edge of the memory module (2), and gently pulling the module out of the memory module slot.
10. Insert a new memory module by: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. a. Aligning the notched edge (1) of the memory module with the tab in the memory module slot. b. With the memory module at a 45-degree angle from the surface of the memory module compartment, pressing the module (2) into the memory module slot until it is seated. c.
13. Insert and tighten the five memory module compartment screws (3). 14. Replace the battery. 15. Turn over the computer. 16. Connect external devices to the computer. 17. Connect the computer to AC power. 18. Turn on the computer.
10 Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Setup Utility protect your personal settings and data from a variety of risks.
Using passwords A password is a group of characters that you choose to secure computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords are set in Windows or in the non-Windows Setup Utility preinstalled on the computer. CAUTION: To prevent being locked out of the computer, record each password set.
Setting passwords in Setup Utility Password Function Administrator password ● Protects access to Setup Utility. ● After this password is set, it is entered each time you access Setup Utility. CAUTION: If you forget your administrator password, Setup Utility cannot be accessed. Power-on password ● Protects access to the computer contents. ● After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation.
Changes go into effect when the computer restarts. Entering an administrator password At the Enter Password prompt, type your administrator password, and then press the enter key. After three unsuccessful attempts to enter the administrator password, restart the computer and try again. Power-on password Your power-on password prevents unauthorized use of the computer. After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation.
Using antivirus software When using the computer to access e-mail, a network, or the Internet, the computer is exposed to viruses. Computer viruses disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software detects most viruses, destroys them, and in most cases, repairs any damage caused. To provide ongoing protection against newly discovered viruses, keep antivirus software up-to-date.
Installing critical security updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software might have become available after the computer was shipped. To be sure that all available updates are installed on the computer: ● Run Windows Update after you set up the computer.
Using the Fingerprint Reader (select models only) NOTE: The location of the Fingerprint Reader varies by computer model. Locating the Fingerprint Reader The Fingerprint Reader is a small metallic sensor that is located: ● Near the bottom of the TouchPad ● On the right side of the keyboard ● On the upper-right side of the display ● On the left side of the display Depending on the computer model, the Fingerprint Reader might be oriented horizontally or vertically.
NOTE: If you do not have a Windows password, the Protect Your Windows Account window appears. Create a Windows password at this time, or skip this step by clicking Next. However, setting a Windows password optimizes the security of the computer. The Fingerprint Registration Training window appears. 4. View the demonstration, and then click Next. The Register a Fingerprint window appears. 5. Click the finger on the screen that corresponds to the finger you want to register.
11 Troubleshooting Cannot connect to a WLAN Before troubleshooting a network connection problem, be sure that device drivers are installed for all wireless devices. NOTE: Wireless networking devices are included with select computer models only. If wireless networking is not listed in the feature list on the side of the original computer package, add wireless networking capability to the computer by purchasing a wireless networking device.
Cannot connect to a preferred network Windows automatically repairs a corrupted WLAN connection: ● If there is a Network icon in the notification area, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one of the preferred networks. ● If there is no Network icon in the notification area: 1. Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2.
If provided with new wireless network keys and SSID, and if you have previously connected to that network, follow the steps below to connect to the network: 1. Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2. In the left panel, click Manage wireless networks. A list showing the available WLANs appears. If you are in a hotspot where several WLANs are active, multiple networks appear. 3.
The optical disc tray does not open for removal of a CD, a DVD, or a BD 1. Insert the end of a paper clip into the release access in the front bezel of the drive (1). 2. Press in gently on the paper clip until the disc tray is released, and then pull out the tray until it stops (2). 3. Remove the disc from the tray by gently pressing down on the spindle while lifting the outer edges of the disc (3). Hold the disc by the edges and avoid touching the flat surfaces.
4. In the Device Manager window, clicking the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives. 5. Right-clicking the optical device listing to perform the following tasks: ● Update the driver software ● Disable ● Uninstall ● Scann for hardware changes.
2. Selecting Advanced Settings > Monitor tab. 3. Selecting High Color (16 bit), if this setting is not already selected. 4. Clicking OK. A CD, DVD, or BD does not play automatically 1. Click Start > Default Programs > Change AutoPlay Settings. 2. Confirm that the Use AutoPlay for all media and devices check box is selected. 3. Click Save. A disc should now start automatically when it is inserted into the optical drive. A DVD or BD movie stops, skips, or plays erratically ● Clean the disc.
The process of burning a CD or DVD does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Disable Sleep and Hibernation. ● Be sure that you are using the right kind of disc for your drive. For more information about disc types, see the user guides. ● Be sure that the disc is inserted properly. ● Select a slower write speed and try again.
Obtaining the latest HP device drivers 1. Open a web browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, type the computer model number in the search box, and then press the enter key. – or – If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter, and then follow the instructions provided. Proceed to step 6. 3. Click your specific product from the models listed. 4.
A Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility is used even when the Windows operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start Setup Utility: ▲ Open Setup Utility by turning on or restarting the computer.
Using Setup Utility Changing the language of Setup Utility To change the language of Setup Utility: NOTE: If Setup Utility is not running, begin at step 1. If Setup Utility is running, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu screen appears, press the f10 key. – or – Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu screen appears, press the esc key.
NOTE: If Setup Utility is running, begin at step 1. If Setup Utility is not running, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu screen appears, press the f10 key. – or – Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu screen appears, press the esc key. When the Startup Menu appears, press the f10 key. 2. Select the Main menu. 3.
Setup Utility menus The menu tables provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items might not be supported by the computer. Main menu Select Function System information ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).
Select Function ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Function Primary Hard Disk Self Test Run a comprehensive self-test on the hard drive. Secondary Hard Disk Self Test (select models only) Run a comprehensive self-test on a secondary hard drive. Memory Test Run a diagnostic test on the system memory.
B Software updates Updated versions of the software provided with the computer might be available on the HP website. Most software and BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information about installing and troubleshooting the software. To update the software: 1. Identify the computer model, product category, and series or family.
Updating the BIOS To update the BIOS, first determine what BIOS version you currently have and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
NOTE: If you connect the computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is complete. If no instructions appear: 1. Open Windows Explorer by selecting Start > Computer. 2. Double-click the hard drive designation. The hard drive designation is typically Local Disk (C:). 3.
C Backup and recovery Recovery after a system failure is as complete as the most current backup. HP recommends creating recovery discs immediately after software setup. As you add new software and data files, continue to back up the system on a regular basis to maintain a reasonably current backup.
Creating recovery discs HP recommends creating recovery discs so that the system can be restored to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time. Handle these discs carefully and keep them in a safe place. The software creates only one set of recovery discs.
Backing up your information As you add new software and data files, back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically.
NOTE: The backup process might take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions. NOTE: Windows includes the User Account Control feature to improve the security of the computer. You might be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. For more information, see Help and Support.
4. Click System Restore. 5. Follow the on-screen instructions. Performing a recovery NOTE: Recover only files that you have previously backed up. HP recommends using HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the computer. Recovery Manager software repairs or restores the system if you experience system failure or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (select models only) on the hard drive.
To restore the system from the partition: 1. Access Recovery Manager by either: ● Selecting Start > All Programs > Recovery Manager > Recovery Manager. – or – ● Turning on or restarting the computer, and then pressing the esc key when the Press the ESC key for Startup Menu screen appears. Then, press the f11 key when the Press for recovery screen appears. 2. Click System Recovery in the Recovery Manager window. 3. Follow the on-screen instructions.
Index A AC adapter connecting 41 identifying 11 action keys adjusting volume 25 audio CD, DVD, or BD controls 25 decrease screen brightness 25 Help and Support 25 increase screen brightness 25 muting speaker sound 25 switching screen image 25 using 25 volume 31 wireless 26 administrator password creating 79 entering 80 managing 79 airport security devices 52 antennas 10 antivirus software 81 applications key, Windows 6 audio devices, connecting external 34 audio features 34 audio functions, checking 34 aud
critical battery level 46 critical updates, software 82 D device drivers HP drivers 92 Windows drivers 92 Diagnostics menu 97 digital card defined 71 inserting 71 removing 72 stopping 72 digital dual array microphones, identifying 30 Disk Cleanup software 61 Disk Defragmenter software 61 disk performance 61 diskette drive 60 display image, switching 25 displaying system information 94 drive media 38 drives boot order 96 caring for 52 diskette 60 external 60 hard 60, 62, 63, 65, 66 optical 60 See also hard d
service tag 12 SIM 12 wireless certification 12 WLAN 12 LAN Power Saving 96 language support 96 latch, battery release 9 lights caps lock 4 mute 4 power 4 TouchPad 4 volume mute 4 webcam 9 wireless 4 local area network (LAN) cable required 20 connecting cable 20 low battery level 46 M Main menu 96 maintenance Disk Cleanup 61 Disk Defragmenter 61 managing a power-on password 80 managing an administrator password 79 media activity keys 31 media controls, keys 25 memory module inserting 75 removing 74 memory m
screen image, switching 25 scrolling TouchPad gesture 22 secondary hard drive self test 97 secondary hard drive, replacing 65 security features 77 passwords 78 security cable 82 security cable slot, identifying 7 Security menu 96 security, wireless 16 selecting in Setup Utility 94 serial number, computer 12 service tag 12 setup of WLAN 16 Setup Utility, passwords set in 79 shutdown 51 shutting down 51 SIM label 12 Sleep exiting 38 initiating 38 slots, security cable 7 software antivirus 81 critical updates
