Notebook PC User Guide
© Copyright 2010 Hewlett-Packard Development Company, L.P. ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Features ........................................................................................................................................................... 1 Identifying hardware ............................................................................................................................. 1 Components ......................................................................................................................................... 1 Top components ..........
Using TouchPad gestures ................................................................................. 21 Scrolling ............................................................................................................ 21 Pinching ............................................................................................................ 21 Connecting an external mouse .......................................................................................... 22 Using the action keys ...............
Finding battery information in Help and Support ............................................................... 40 Using Battery Check .......................................................................................................... 40 Displaying the remaining battery charge ........................................................................... 40 Inserting or removing the battery ....................................................................................... 40 Charging a battery ....
Improving hard drive performance ..................................................................................................... 56 Using Disk Defragmenter ................................................................................................... 56 Using Disk Cleanup ........................................................................................................... 56 Replacing a drive in the primary hard drive bay .....................................................................
11 Setup Utility (BIOS) ..................................................................................................................................... 79 Starting Setup Utility ........................................................................................................................... 79 Using Setup Utility .............................................................................................................................. 79 Changing the language of Setup Utility ............
A DVD or BD movie stops, skips, or plays erratically ......................................................................... 95 A DVD or BD movie is not visible on an external display ................................................................... 95 The process of burning a CD or DVD does not begin, or it stops before completion ......................... 95 A DVD or BD playing in Windows Media Player produces no sound or display ................................
1 Features Identifying hardware To see a list of hardware installed on the computer: 1. Select Start > Control Panel > System and Security. 2. In the System area, click Device Manager. Use Device Manager to add hardware or modify device configurations. NOTE: Windows® includes the User Account Control feature that improves the security of the computer. You might be prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings.
Component Description (4) Functions like the right button on an external mouse. Right TouchPad button* *This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers. Then, right-click the icon representing your device, and select Mouse settings. Lights 2 Item Description Function (1) Caps Lock light On—The Caps Lock is on. (2) Power light ● On—The computer is on. ● Flashing—The computer is in Sleep.
Buttons and Fingerprint Reader (select models only) Item Description Function (1) Power button Press the Power button to: ● Turn on the computer. ● Initiate Sleep. ● Exit Sleep. ● Exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the Power button for at least 5 seconds to shut down the computer. For more information about the power settings, select Start > Control Panel > System and Security > Power Options.
Keys 4 Item Description Function (1) esc key Press the esc and fn keys at the same time to display system information. (2) fn key Press the fn key at the same time as a function key or the esc key to execute frequently used system functions. (3) Windows Logo key Displays the Windows Start menu. (4) Windows Applications key Displays a shortcut menu for items beneath the cursor. (5) Integrated numeric keypad Functions like the keys on an external numeric keypad.
Front components Description Function Speakers Produce sound. Right-side components Item Description Function (1) Power light ● On—The computer is on. ● Flashing—The computer is in Sleep. ● Off—The computer is off or in Hibernation. ● White—The hard disk drive is active. ● Amber—The hard disk drive is parked. (2) Hard Disk Drive light (3) USB ports (2) Connect optional USB devices. (4) Optical Drive light Flashing—Accessing the optical drive.
Left-side components Item Description Function (1) Vents (2) Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) External Monitor port Connects an external VGA monitor or projector. (3) RJ-45 (network) jack Connects a network cable.
Bottom components Item Description Function (1) Battery bay Holds the battery. (2) Battery Release latch Releases the battery from the battery bay. (3) Vents (7) Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Display components 8 Item Description Function (1) Internal microphones (2) Record sound. (2) Webcam light On—The webcam is in use. (3) Webcam Records video, and captures still photographs.
Wireless antennas On select computer models, at least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Additional hardware components Item Description Function (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Provides power when the computer is not connected to an external power source. * Batteries and power cords vary in appearance by region and country. Labels The labels affixed to the computer provide information needed when troubleshooting system problems or traveling internationally with the computer.
Item Component Description (2) Serial number This is an alphanumeric identifier that is unique to each product. (3) Product number This is an alphanumeric identifier that provides specific information about the hardware components. The product number helps a service technician to determine what components and parts are needed. (4) Warranty period The duration (in years) of the warranty period for this computer.
2 Networking Using wireless devices Wireless technology transfers data across radio waves instead of wires. The computer might be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
Identifying wireless and network status icons Icon Name Description Wireless (connected) Identifies the location of the wireless light and the wireless key on the computer. Also identifies the HP Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on. Wireless (disconnected) Identifies the HP Wireless Assistant software on the computer and indicates that all of the wireless devices are off.
Using the wireless key The computer has a wireless key, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on the computer are enabled at the factory, so the wireless light illuminates white when you turn on the computer. The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light illuminates white, at least one wireless device is on.
Using operating system controls Some operating systems offer a way to manage integrated wireless devices and the wireless connection. For example, Windows provides the Network and Sharing Center that allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start > Control Panel > Network and Internet > Network and Sharing Center.
Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses. WLANs in public areas, or “hotspots,” like coffee shops and airports might not provide any security.
Connecting to a WLAN To connect to the WLAN: 1. Be sure that the WLAN device is on. If it is on, the wireless light is illuminated white. If the wireless light is off, press the wireless key. NOTE: On some models, the wireless light is amber when all wireless devices are off. 2. Click the Network icon in the notification area at the far right of the taskbar. 3. Select your WLAN from the list. 4. Click Connect. NOTE: If no WLANs are listed, you are out of range of a wireless router or access point.
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, see the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up a host, Bluetooth computer and using it as a gateway through which other computers connect to the Internet.
2. Connect the other end of the cable to a network wall jack (2).
3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties: 1. Select Start > Devices and Printers. 2. Right-click the device representing the computer. 3. Select Mouse settings. Using the TouchPad Turning the TouchPad on and off The TouchPad is turned on at the factory.
Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad as described in the following sections. To enable or disable gestures, click the Synaptics icon in the notification area, at the far right of the taskbar, and then check or uncheck Disable gestures.
Connecting an external mouse Connect an external USB mouse to the computer using one of the USB ports on the computer. A USB mouse also connects to the computer by using optional docking device ports or an optional expansion product. Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard. To use an action key, press and hold this key to activate the assigned function.
Icon Description Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing this key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor. Most external monitors receive video information from the computer using the external VGA video standard.
Press fn+esc to display information about system hardware components and the system BIOS version number. To use a hotkey command: ● Press the fn key, and then press the second key of the hotkey command. – or – ● Press and hold down the fn key, press the second key of the hotkey command, and then release both keys at the same time. Using the keypads The computer has an integrated numeric keypad and also supports an optional numeric keypad or an optional external keyboard that includes a numeric keypad.
Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off. (Num lock is turned off at the factory.) ● When num lock is on, most keypad keys type numbers. ● When num lock is off, most keypad keys function like the arrow, page up, or page down keys. When num lock on an external keypad is turned on, the num lock light on the computer is illuminated.
4 Multimedia Multimedia features The computer includes multimedia features that allow you to listen to music, watch movies, and view pictures.
Identifying your multimedia components Item Description Function (1) Internal digital dual array microphones (2) Record sound. (2) Webcam light Illuminates when video software accesses the webcam. (3) Webcam Records video, and captures still photographs. (4) Volume Down key Decreases the volume. (5) Volume Up key Increases the volume. (6) Volume Mute key Mutes and restores speaker sound. (7) Speakers (2) Produce sound.
Adjusting the volume Adjust the volume using the computer volume keys. ● To decrease volume, press the Volume Down key (1). ● To increase volume, press the Volume Up key (2). ● To mute or restore volume, press the Volume Mute key (3). NOTE: 28 Volume is controlled through the Windows operating system and some programs.
Using the media activity keys The media activity keys control the play of an audio CD or a DVD or BD that is inserted into an external optical drive (purchased separately). ● When an audio CD or a DVD is not playing, press the Play/Pause key to play the disc (2). ● When an audio CD or a DVD is playing, use the following keys: ◦ To play the previous track of an audio CD or the previous section of a DVD, press the Previous Track key (1). ◦ To pause or resume playing the disc, press Play/Pause key (2).
To start MediaSmart, double-click the MediaSmart icon on the computer desktop. For more information on using MediaSmart, select Start > Help and Support, and then type MediaSmart in the search box. Using other preinstalled multimedia software NOTE: Some programs might be located in subfolders. To locate other preinstalled multimedia software: 1. Select Start > All Programs 2. Open the multimedia program you want to use.
NOTE: A driver is a required program that acts like a translator between the device and the programs that use the device. Checking your audio functions To check the system sound on the computer: 1. Select Start >Control Panel. 2. Click Hardware and Sound. 3. Click Sound. 4. When the Sound window appears, click the Sounds tab. 5. Under Program Events, select any sound event, such as a beep or alarm. 6. Click the Test button.
32 Chapter 4 Multimedia
Connecting an HDMI device The computer includes an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. The computer supports one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display.
3. On the Playback tab, click Speakers. 4. Click Set Default. 5. Click OK. Webcam The computer includes an integrated webcam, located at the top of the display. The webcam is an input device that captures and shares video. To use the webcam: 1. Click the HP MediaSmart icon on the desktop. 2. Select the Video icon on the MediaSmart SmartMenu. 3. Click Webcam. For more information on using HP MediaSmart, click Start > Help and Support, and type MediaSmart in the Search box.
5 Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
Initiating and exiting Hibernation Hibernation initiates after 1,080 minutes (18 hours) of inactivity when running on both battery power and external power, or when the battery reaches a critical battery level. Power settings and timeouts are changed using Power Options in Windows Control Panel. To initiate Hibernation, click Start, click the arrow next to the Shut down button, and then click Hibernate. To exit Hibernation, press the Power button.
Selecting a different power plan To select a different power plan: ● Click the Battery Meter icon in the notification area at the far right of the task bar, and then select a power plan from the list. – or – ● Select Start >Control Panel >System and Security>Options, and then select a power plan from the list. Customizing power plans To customize a power plan: 1. Click the Battery Meter icon in the notification area at the far right of the task bar, and then click More power options.
When connecting to external AC power: ● The battery begins to charge. ● If the computer is turned on, the Battery Meter icon in the notification area changes appearance. When disconnecting from external AC power: 38 ● The computer switches to battery power. ● The display brightness is automatically decreased to save battery life. To increase display brightness, press the Increase Screen Brightness key or reconnect the AC adapter.
Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Connect the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by disconnecting the power cord from the AC outlet (not by disconnecting the power cord from the computer). If the power cord has a 3-pin connector, connect the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter.
Finding battery information in Help and Support Help and Support provides the following tools and information about the battery: ● Battery Check tool to test battery performance ● Information on calibration, power management, and proper care and storage to maximize battery life ● Information on battery types, specifications, life cycles, and capacity To access battery information, select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.
To remove the battery: 1. Close the display. 2. Turn the computer upside down on a flat surface. 3. Slide the battery release latch to release the battery (1). 4. Pivot the battery upward (2), and then remove the battery from the computer (3). Charging a battery WARNING! Do not charge the computer battery while on board aircraft.
The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging might take longer if a battery is new, has been unused for two weeks or more, or is much warmer or cooler than room temperature.
Resolving a low battery level when external power is available To resolve a low battery level when external power is available, connect one of the following devices: ● AC adapter ● Optional expansion product or docking device ● Optional power adapter Resolving a low battery level when a charged battery is available To resolve a low battery level when a charged battery is available: 1. Shut down the computer or initiate Hibernation. 2.
To fully charge the battery: 2. a. Insert the battery into the computer. b. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then connect the adapter or device to an external power source. c. Leave the computer connected to external power until the battery is fully charged. Disable Hibernation and Sleep. To disable Hibernation and Sleep: a.
4. Recharge the battery. To recharge the battery: a. Connect the computer to external power until the battery is fully recharged. The computer can be used while the battery is recharging, but the battery charges faster if the computer is off. b. 5. If the computer is off, turn it on when the battery is fully charged. Re-enable Hibernation and Sleep.
NOTE: Check a stored battery every six months. If the capacity is less than 50 percent, recharge the battery before returning it to storage. Calibrate a battery before using it if it has been stored for one month or more. Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture the battery. Do not short external contacts. Do not dispose of the battery in fire or water.
Shut down the computer when: ● Replacing the battery or accessing components inside the computer. ● Connecting an external hardware device that does not connect to a USB port. ● Disconnecting from external power for an extended period. Although the computer can be shut down with the Power button, HP recommends using the Windows shut down command. To shut down the computer: 1. Save your work, and close all open programs. 2. Click Start. 3. Click Shut down.
6 Drives Handling drives Drives are fragile computer components that must be handled with care. Adhere to the following cautions before handling drives: CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information: Before moving a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
Identifying the installed optical drive To identify an optical drive: 1. Select Start > Computer. A list of all the drives installed in the computer appears. 2. Identify the optical drive installed in the computer. Optical drives that might be installed in the computer include: NOTE: Some drives might not be supported by the computer.
CD-R discs CD-R (write-once) discs are widely used for creating a permanent copy of data that can be shared as needed.
Playing a CD, DVD, or BD To play an optical disc: 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the disc tray. 3. Pull out the tray (2). 4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle. NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle. 5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6.
Changing DVD region settings CAUTION: The region settings on the DVD drive can be changed five times. The region setting selected the fifth time becomes the permanent region setting on the DVD drive. The number of region changes remaining is displayed on the DVD Region tab. Most DVDs containing copyrighted files also contain region codes. The region codes help protect copyrights internationally.
Observing the copyright warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyrightprotected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. CAUTION: To prevent loss of information or damage to a disc: Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc while the computer is running on battery power.
Creating (burning) a CD or DVD CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. If the computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, use software such as Windows Media Player or CyberLink Power2Go to burn data, video, and audio files, including MP3 and WAV music files.
Removing a CD, DVD, or BD To remove an optical disc: 1. Press the release button on the drive bezel to release the disc tray (1). 2. Gently pull out the tray until it stops (2). 3. Remove the disc from the tray by gently pressing down on the spindle while lifting the outer edges of the disc (3). Hold the disc by the edges and avoid touching the flat surfaces. NOTE: 4. If the tray is not fully accessible, tilt the disc carefully as you remove it.
To disconnect a powered drive: 1. Disconnect the drive from the computer. 2. Disconnect the AC power cord. Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system runs more efficiently. After starting Disk Defragmenter, it works without supervision.
4. Disconnect the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the hard drive bay toward you. 6. Remove the battery from the computer. 7. Remove the five hard drive cover screws (1). 8. Lift the hard drive cover away from the computer (2). 9. Disconnect the hard drive cable connector from the system board (1). 10. Remove the four hard drive screws (2).
11. Remove the hard drive vertically (3) from the computer. To install the primary hard drive: 58 1. Insert the hard drive into the hard drive bay (1). 2. Tighten the four hard drive screws (2). 3. Connect the hard drive cable to the hard drive connector on the system board (3). 4. Align the tabs on the hard drive cover with the notches on the computer (1). 5. Close the cover (2).
6. Tighten the hard drive cover screws (3). 7. Replace the battery. 8. Turn the computer right-side up, and then reconnect external power and external devices. 9. Turn on the computer. Replacing a drive in the secondary hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on or in Sleep or Hibernation.
8. Lift the hard drive cover away from the computer (2). 9. Disconnect the hard drive cable connector from the system board (1). 10. Remove the four hard drive screws (2). 11. Remove the hard drive vertically (3) from the computer. To install the secondary hard drive: 60 1. Insert the hard drive into the hard drive bay (1). 2. Tighten the four hard drive screws (2).
3. Connect the hard drive cable to the hard drive connector on the system board (3). 4. Align the tabs on the hard drive cover with the notches on the computer (1). 5. Close the cover (2). 6. Tighten the hard drive cover screws (3). 7. Replace the battery. 8. Turn the computer right-side up, and then reconnect external power and external devices. 9. Turn on the computer.
7 External devices Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices might require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions. The computer has 3 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices.
Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, adhere to the instructions in “Removing a USB device.” CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar.
Connecting an eSATA device CAUTION: To prevent damage to an eSATA port connector, use minimal force to connect an eSATA device. To connect an eSATA device to the computer, connect the eSATA cable for the device to the eSATA port. A sounds alerts you that the device is connected to the computer. Removing an eSATA device CAUTION: To prevent loss of information or an unresponsive system, adhere to the instructions in “Removing an eSATA device.
8 External media cards Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are used with digital media-equipped cameras and PDAs, as well as with other computers.
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, adhere to the instructions in “Removing a digital card.” NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: 1. Save all information and close all programs associated with the digital card. 2. Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar.
9 Memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer is upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, disconnect the power cord and remove all batteries before installing a memory module.
8. Lift the memory module compartment cover (2) away from the computer. 9. If replacing a memory module, remove the existing memory module by: a. Pulling away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.
b. Grasping the edge of the memory module (2), and gently pulling the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. 10. Insert a new memory module by: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. a. Aligning the notched edge (1) of the memory module with the tab in the memory module slot. b.
12. Close the cover (2). 13. Tighten the five memory module compartment screws (3). 14. Replace the battery. 15. Turn over the computer. 16. Connect external devices to the computer. 17. Connect the computer to AC power. 18. Turn on the computer.
10 Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Setup Utility protect your personal settings and data from a variety of risks.
Use the same password for a Setup Utility feature and for a Windows security feature, and the same password can be used for more than one Setup Utility feature. To setup a password in Setup Utility: ● Combine up to 8 letters and numbers. Passwords are case sensitive. ● Enter the password at the Setup Utility prompt. A password set in Windows must be entered at a Windows prompt. To safely create and save passwords: ● Follow requirements set by the program.
Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted. Be sure that you record your password and store it in a safe place.
Managing a power-on password To set, change, or delete the power-on password: 1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen, press the f10 key. – or – Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen, press the esc key. When the Startup Menu appears, press the f10 key. 2. 3.
Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic. For more information, see the firewall user guide or contact the firewall manufacturer. NOTE: Under some circumstances a firewall blocks access to Internet games, interferes with printer or file sharing on a network, or blocks authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task, and then reenable the firewall.
Using the Fingerprint Reader (select models only) NOTE: The location of the Fingerprint Reader varies by computer model. Locating the Fingerprint Reader The Fingerprint Reader is a small metallic sensor that is located: ● Near the bottom of the TouchPad ● On the right side of the keyboard ● On the upper-right side of the display ● On the left side of the display Depending on the computer model, the Fingerprint Reader might be oriented horizontally or vertically.
Registering fingerprints A Fingerprint Reader allows you to log on to Windows using a fingerprint that you have registered using DigitalPersona Personal software, instead of using a Windows password. To register one or more fingerprints: 1. In Windows, click the DigitalPersona Personal icon in the notification area. 2. Read the welcome text, and then click Next. The Verify Your Identity window appears. 3. Type your Windows password, if one has been established, and then click Next.
Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint: 78 1. After you register your fingerprints, restart Windows. 2. Swipe any of your registered fingers to log on to Windows.
11 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility is used even when the Windows operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start Setup Utility: ▲ Open Setup Utility by turning on or restarting the computer.
To navigate Setup Utility: ● Use the arrow keys to choose a menu or a menu item. ● Use either the arrow keys or the f5 or f6 keys to choose an item in a list or to toggle a field, for example an Enable/Disable field. ● Press the enter key to select an item. ● Press the esc key to close a text box or return to the menu display. ● Press the f1 key to display additional navigation and selection information.
Exiting Setup Utility Exit Setup Utility with or without saving changes. ● To exit Setup Utility and save the changes from the current session: If the Setup Utility menus are not visible, press the esc key to return to the menu display. Use the arrow keys to select Exit > Exit Saving Changes, and then press the enter key. ● To exit Setup Utility without saving your changes from the current session: If the Setup Utility menus are not visible, press the esc key to return to the menu display.
System Configuration menu Select Function Language Support Change the language of Setup Utility. Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology. LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power when the computer is in DC mode. Fan Always On Enable/disable Fan Always On. When enabled, the computer fan is always on. Action Keys Mode Enable/disable the Action Keys.
12 Software updates Updated versions of the software provided with the computer might be available on the HP website. Most software and BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information about installing and troubleshooting the software. To update the software: 1. Identify the computer model, product category, and series or family.
Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
Updating programs and drivers To download and install software other than a BIOS update: 1. Open a browser window, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, type the computer model number in the Search box, and then press the enter key. 3. Click your specific product from the models listed. 4. Select the operating system. 5.
13 Backup and recovery Recovery after a system failure is as complete as the most current backup. HP recommends creating recovery discs immediately after software setup. As you add new software and data files, continue to back up the system on a regular basis to maintain a reasonably current backup.
● Only one set of recovery discs are created per computer. ● Number each disc before inserting it into the optical drive. ● If necessary, exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you are prompted to continue the disc creation process. To create a set of recovery discs: 1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation. 2. Follow the on-screen instructions.
Using Windows Backup and Restore To create a backup using Windows Backup and Restore: NOTE: Be sure that the computer is connected to AC power before starting the backup process. NOTE: The backup process might take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions. NOTE: Windows includes the User Account Control feature to improve the security of the computer.
3. Click the System Protection tab. 4. Click System Restore. 5. Follow the on-screen instructions. Performing a recovery NOTE: Recover only files that you have previously backed up. HP recommends using HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the computer. Recovery Manager software repairs or restores the system if you experience system failure or instability.
14 Troubleshooting Cannot connect to a WLAN Before troubleshooting a network connection problem, be sure that device drivers are installed for all wireless devices. NOTE: Wireless networking devices are included with select computer models only. If wireless networking is not listed in the feature list on the side of the original computer package, add wireless networking capability to the computer by purchasing a wireless networking device.
Network icon is not displayed If the network icon is not displayed in the notification area after configuring the WLAN, the software driver is either missing or corrupted. A Windows “Device not Found” error message might appear. Reinstall the driver. Get the latest version of the WLAN device software and drivers for the computer from the HP website at http://www.hp.com. If the WLAN device was purchased separately, consult the manufacturer's website for the latest software.
WLAN connection is very weak If the connection is very weak, or if the computer cannot make a connection to a WLAN, minimize interference from other devices by: ● Moving the computer closer to the wireless router or access point. ● Temporarily disconnecting devices such as a microwave, cordless phone, or cellular phone. To force the device to reestablish all connection values: 1. Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2.
The optical disc tray does not open for removal of a CD, a DVD, or a BD 1. Insert the end of a paper clip into the release access in the front bezel of the drive (1). 2. Press in gently on the paper clip until the disc tray is released, and then pull out the tray until it stops (2). 3. Remove the disc from the tray by gently pressing down on the spindle while lifting the outer edges of the disc (3). Hold the disc by the edges and avoid touching the flat surfaces. NOTE: 4.
● Uninstall ● Scann for hardware changes. Windows scans your system for installed hardware and installs any required drivers ● Click Properties to verify that the device is working properly ◦ The Properties window provides details about the device to help you troubleshoot issues ◦ Click the Driver tab to update, disable, or uninstall drivers for this device A CD, DVD, or BD does not play To play a CD, DVD, or BD: ● Save your work and close all open programs before playing a disc.
A CD, DVD, or BD does not play automatically 1. Click Start > Default Programs > Change AutoPlay Settings. 2. Confirm that the Use AutoPlay for all media and devices check box is selected. 3. Click Save. A disc should now start automatically when it is inserted into the optical drive. A DVD or BD movie stops, skips, or plays erratically ● Clean the disc. ● Conserve system resources by: ◦ Logging off the Internet. ◦ Changing the color properties of the desktop. 1.
● If copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from the hard drive. ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager. A DVD or BD playing in Windows Media Player produces no sound or display Use MediaSmart to play a DVD or BD. MediaSmart is installed on the computer, and is also available from the HP website at http://www.hp.com.
After the file is downloaded, navigate to the folder where the file was stored, and then double-click the file to install. 7. If prompted, restart the computer after the installation is complete, and then verify the operation of the device. Obtaining the latest Windows device drivers Obtain the latest Windows device drivers by using Windows Update. This feature automatically checks for and installs updates for the Windows operating system and other Microsoft products. To use Windows Update: 1.
Index A AC adapter connecting 39 identifying 10 action keys adjusting volume 23 audio CD, DVD, or BD controls 23 decrease screen brightness 22 Help and Support 22 increase screen brightness 22 muting speaker sound 23 switching screen image 23 using 22 volume 28 wireless 23 administrator password creating 73 entering 73 managing 73 airport security devices 48 antennas 9 antivirus software 74 applications key, Windows 4 audio devices, connecting external 30 audio features 30 audio functions, checking 31 audio
Disk Cleanup software 56 Disk Defragmenter software 56 disk performance 56 diskette drive 55 display image, switching 23 displaying system information 80 drive media 35 drives boot order 82 caring for 48 diskette 55 external 55 hard 55, 56, 58, 59, 60 optical 55 See also hard drive; optical drive DVD burning 54, 95 changing region setting 52 copying 53 playing 51 removing 55 DVD drive 55 DVD region settings 52 E earbuds 27 encryption 16 entering a power-on password 74 entering an administrator password 73 e
webcam 8 wireless 2 local area network (LAN) cable required 18 connecting cable 18 low battery level 42 M Main menu 81 maintenance Disk Cleanup 56 Disk Defragmenter 56 managing a power-on password 74 managing an administrator password 73 media activity keys 29 media controls, keys 23 memory module inserting 69 removing 68 memory module compartment cover removing 68 replacing 70 memory module compartment, identifying 7 memory test 82 microphones, internal 27 Microsoft Certificate of Authenticity label 11 min
shutdown 47 shutting down 47 SIM label 11 Sleep exiting 35 initiating 35 slots, security cable 5 software antivirus 74 critical updates 75 Disk Cleanup 56 Disk Defragmenter 56 firewall 74 installing 30 multimedia 30 Windows Media Player 30 Wireless Assistant 14 solid-state drive (SSD) 86, 89 speakers 5, 27 starting Setup Utility 79 storing battery 45 SuperMulti LightScribe DVD±RW and CD-RW Combo with DL support 49 supported discs 86 switchable graphics 46 System Configuration menu 82 system failure or insta
