Owner manual
Table Of Contents
- Using HP QuickWeb (select models only)
- Features
- Wireless, local area network, and modem
- Pointing devices and keyboard
- Using the TouchPad
- Using keyboard hotkeys
- Displaying system information
- Opening Help and Support
- Opening the Print Options window
- Opening a Web browser
- Switching the screen image
- Initiating Sleep
- Initiating QuickLock
- Decreasing screen brightness
- Increasing screen brightness
- Playing, pausing or resuming an audio CD or a DVD
- Stopping an audio CD or a DVD
- Playing previous track or section of an audio CD or a DVD
- Playing next track or section of an audio CD or a DVD
- Using keypads
- Cleaning the TouchPad and keyboard
- Multimedia
- Multimedia features
- Multimedia software
- Audio
- Video
- Webcam
- Troubleshooting
- The optical disc tray does not open for removal of a CD, DVD, or BD
- The computer does not detect the optical drive
- A disc does not play
- A disc does not play automatically
- A DVD movie stops, skips, or plays erratically
- A DVD movie is not visible on an external display
- The process of burning a disc does not begin, or it stops before completion
- A DVD playing in Windows Media Player produces no sound or display
- A device driver must be reinstalled
- HP Mobile Remote Control (Select Models Only)
- HP Media Remote Control (Select Models Only)
- Power management
- Setting power options
- Switching between graphics modes (select models only)
- Using external AC power
- Using battery power
- Finding battery information in Help and Support
- Using Battery Check
- Displaying the remaining battery charge
- Inserting or removing the battery
- Charging a battery
- Maximizing battery discharge time
- Managing low battery levels
- Calibrating a battery
- Conserving battery power
- Storing a battery
- Disposing of a used battery
- Replacing the battery
- Shutting down the computer
- Drives
- Handling drives
- Optical drive
- Using external drives
- Improving hard drive performance
- Using HP ProtectSmart Hard Drive Protection (select models only)
- Replacing the hard drive
- Replacing a drive in the SmartBay
- External devices
- External media cards
- Memory modules
- Security
- Setup Utility (BIOS)
- Software updates
- Backup and recovery
- Index
Cannot connect to a preferred network
Windows can automatically repair a corrupted WLAN connection:
●
If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon,
and then click Troubleshoot problems.
Windows resets your network device and attempts to reconnect to one of the preferred networks.
●
If there is no network icon in the notification area, follow these steps:
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2. Click Troubleshoot problems and select the network you wish to repair.
Network icon is not displayed
If the network icon is not displayed in the notification area after you configure the WLAN, the software
driver is either missing or corrupted. A Windows “Device not Found” error message may also be
displayed. The driver must be reinstalled.
Get the latest version of the WLAN device software and drivers for your computer from the HP Web site
at
http://www.hp.com. If the WLAN device you are using was purchased separately, consult the
manufacturer's Web site for the latest software.
To get the latest version of the WLAN device software for your computer, follow these steps:
1. Open your Web browser and go to
http://www.hp.com/support.
2. Select your country or region.
3. Click the option for software and driver downloads, and then type your computer model number in
the search box.
4. Press enter, and then follow the on-screen instructions.
NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web
site for the latest software.
Current network security codes are unavailable
If you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network is
protected by security. You must have the current codes to make a connection on a secure network. The
SSID and network key are alphanumeric codes that you enter into your computer to identify your
computer to the network.
●
For a network connected to your personal wireless router, review the router user guide for
instructions on setting up the same codes on both the router and the WLAN device.
●
For a private network, such as a network in an office or at a public Internet chat room, contact the
network administrator to obtain the codes, and then enter the codes when prompted to do so.
Some networks change the SSID or network keys used in their routers or access points on a regular
basis to improve security. You must change the corresponding code in your computer accordingly.
Troubleshooting wireless connection problems 29