User Guide
© Copyright 2010 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Notebook tour ................................................................................................................................................. 1 Identifying the hardware ....................................................................................................................... 1 Top components .................................................................................................................. 1 TouchPad .........................................
Cannot connect to a WLAN ............................................................................................... 23 Cannot connect to a preferred WLAN network .................................................................. 24 Network icon is not displayed ............................................................................................ 24 Current WLAN network security codes are unavailable .................................................... 24 WLAN connection is very weak ............
A movie stops, skips, or plays erratically ........................................................................... 45 A movie is not visible on an external display ..................................................................... 45 The process of burning a disc does not begin, or it stops before completion .................... 45 A DVD or BD playing in Windows Media Player produces no sound or display ................ 46 A device driver must be reinstalled ..........................................
Step 4: Fully recharge the battery ..................................................................... 58 Step 5: Reenable Hibernation and Sleep .......................................................... 58 Conserving battery power .................................................................................................. 59 Storing a battery ................................................................................................................ 59 Disposing of a used battery ..............
8 External media cards .................................................................................................................................... 76 Using Digital Media Slot cards ........................................................................................................... 77 Inserting a digital card ........................................................................................................ 77 Removing a digital card ......................................................
Appendix B Software updates ...................................................................................................................... 105 Updating the BIOS ........................................................................................................................... 106 Determining the BIOS version ......................................................................................... 106 Downloading a BIOS update ..................................................................
1 Notebook tour Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer: 1. Select Start > Control Panel > System and Security. 2. In the System area, click Device Manager. You can also add hardware or modify device configurations using Device Manager.
Lights Component Description (1) TouchPad light On: TouchPad is disabled. (2) Caps lock light On: Caps lock is on. (3) Power light ● On: Power is on. ● Blinking: The computer is in the Sleep state. NOTE: Another power light is located on the left side of the computer. (4) Mute light On: Speaker sound is off. (5) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Buttons and fingerprint reader (select models only) Component Description (1) ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Action keys Execute frequently used functions.
Component (1) (2) Description Digital Media Slot Speakers (2) Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital High Capacity (SDHC) Memory card (standard and large size) ● xD-Picture card (XD) Produce sound. Right-side components Component (1) Description Optical drive light ● On: The optical drive is being accessed. ● Off: The optical drive is idle. (2) Optical drive Reads/Writes optical discs.
Left-side components Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Component (10) Description Drive light (11) Power light ● White: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. ● On: Power is on. ● Blinking: The computer is in the Sleep state. NOTE: Another power light is located next to the power button. Display components Component Description (1) Internal microphones (2) Record sound. (2) Webcam light On: The webcam is in use.
Bottom components Component Description (1) Hard drive bay Holds the hard drive. (2) Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) Memory/Wireless module compartment Holds a wireless LAN module, a wireless WAN module, and memory modules.
Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (2) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region and country. Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.
● SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated Circuit Card Identifier) of your SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of your HP Mobile Broadband Module. This label is located inside the battery bay.
2 12 Wireless and local area network Chapter 2 Wireless and local area network
Using wireless devices Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
Icon Name Description Wired network (disabled/disconnected) Indicates that one or more of your network drivers are installed, all network devices or all wireless devices are disabled in Windows® Control Panel, and no network devices are connected to a wired network.
If the wireless icon is not displayed in the notification area, complete the following steps to change Wireless Assistant properties: 1. Select Start > Control Panel > Hardware and Sound > Windows Mobility Center. 2. Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows® Mobility Center. 3. Click Properties. 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click Apply. 6. Click Close.
Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions.
When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA)Personal and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it.
After the connection is made, place the mouse pointer over the network icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection. NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.
Using HP Mobile Broadband HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voice coverage.
7. Insert the SIM card into the slot. 8. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. 9. Turn the computer right-side up, and then reconnect external power and external devices. 10. Turn on the computer. Removing a SIM To remove a SIM: 20 1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. 2.
7. Push in on the SIM card (1) to release it, and then remove the SIM card (2). 8. Replace the battery. 9. Turn the computer right-side up, and then reconnect external power and external devices. 10. Turn on the computer.
Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices.
Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Wireless device encountered interference from other devices. NOTE: Wireless networking devices are included with select computer models only.
Cannot connect to a preferred WLAN network Windows can automatically repair a corrupted WLAN connection: ● If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one of the preferred networks. ● If there is no network icon in the notification area, follow these steps: 1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, these steps to connect to the network: 1. Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2. Click Manage wireless networks in the left panel. A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several are displayed. 3.
Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the device. To connect the network cable: WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack.
3 Pointing devices and keyboard 27
Using pointing devices NOTE: In addition to the TouchPad, you can also connect an external USB mouse to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.
The TouchPad gestures described in this section are enabled at the factory. To disable or reenable these gestures: 1. Double-click on the Synaptics icon in the notification area, at the far right of the taskbar, and then click the Device Settings tab. 2. Select the device, and then click Settings. 3. Select the gesture that you want to disable or reenable. 4. Click Apply, and then click OK. NOTE: Your computer also supports additional TouchPad features that are disabled at the factory.
Rotating Rotating allows you rotate items such as photos and pages. To rotate, move your thumb and forefinger in a circular motion on the TouchPad.
Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard. To use an action key, press and hold this key to activate the assigned action. NOTE: Depending on the application you are using, pressing fn and one of the action keys will open a specific shortcut menu within that application. NOTE: The action key feature is enabled at the factory.
Icon Action Description Increase volume Increases speaker sound incrementally when you hold down this key. Mute/Restore volume Mutes or restores speaker sound. Wireless Turns the wireless feature on or off. NOTE: This key does not establish a wireless connection. To establish a wireless connection, a wireless network must be set up. prt sc 32 Print screen Takes a snapshot or picture of your computer screen and copies it to the clipboard.
Using the hotkeys Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the arrow keys (3). Icon Function Hotkey Description Display system information. fn+esc Displays information about system hardware components and the system BIOS version number. Scroll up. fn+up arrow Scrolls the page up. Scroll down. fn+down arrow Scrolls the page down. Go home.
4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures.
Component Description (1) Internal microphones (2) Record sound. (2) Webcam light Turns on when video software accesses the webcam. (3) Webcam Records video and captures still photographs. (4) Decrease volume action key To decrease the volume, press the f9 action key. (5) Increase volume action key To increase the volume, press the f10 action key. (6) Mute/Restore volume action key To mute or restore the volume, press the f11 action key. (7) Speakers (2) Produce sound.
Using the media activity functions The media activity action keys control the play of an audio CD, or a DVD or BD that is inserted into the optical drive. Using the media activity action keys Media activity is controlled by the f5, f6, f7, and f8 action keys. ● When an audio CD, or a DVD or BD is not playing, press the f6 action key (2) to play the disc. ● When an audio CD, or a DVD or BD is playing, use the following action keys: ◦ To pause or resume playing the disc, press the f6 action key (2).
Using HP MediaSmart software Your computer has preinstalled HP MediaSmart software. MediaSmart turns your computer into a mobile entertainment center. You can enjoy music and DVD and BD movies. You can also view Internet TV and live TV, and manage and edit your photo collections. NOTE: You must purchase an optional external TV tuner to watch, record, and pause live TV on the computer.
Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download music from the Internet ● Create multimedia presentations using audio and images ● Transmit sound and images with instant messaging programs ● Stream radio programs ● Create or “burn” audio CDs Connecting external audio devices WARNING! To reduce the risk of pers
NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound.
Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video and create presentations ● Connect external video devices ● Watch TV over the Internet, or watch, record and pause live TV using a TV tuner accessory (purchased separately) Connecting an external monitor or projector The external monitor port connects an external display device, such as an external monitor or a projector, to the computer.
To connect a video or audio device to the HDMI port: 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the video device, according to the device manufacturer’s instructions. 3. Press the f4 action key on the computer to switch the image between the display devices connected to the computer.
Webcam Your computer includes an integrated webcam, located at the top of the display. The webcam allows you to capture and share video. To use the webcam, double-click the HP MediaSmart icon on the desktop.
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and place the disc in a protective case. The computer does not detect the optical drive If Windows does not detect an installed device, the device driver software may be missing or corrupted.
A disc does not play ● Save your work and close all open programs before playing a disc. ● Log off the Internet before playing a disc. ● Be sure that you insert the disc properly. ● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge. ● Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.
A movie stops, skips, or plays erratically ● Press the Play button. You may have accidentally paused the movie. ● Clean the disc. ● Conserve system resources by trying the following suggestions: ◦ Log off the Internet. ◦ Change the color properties of the desktop: 1. Right-click on a blank area of the computer desktop, and select Screen resolution. 2. Select Advanced Settings > Monitor tab. 3. Select High Color (16 bit), if this setting is not already selected. 4. Click OK.
A DVD or BD playing in Windows Media Player produces no sound or display Use MediaSmart to play a DVD or BD. MediaSmart is installed on the computer. A device driver must be reinstalled 1. Remove any discs from the optical drive. 2. Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. 3. In the Device Manager window, click the arrow next to the type of driver you want to uninstall and reinstall (for example, DVD/CD ROMs, Modems, and so on). 4.
After the file is downloaded, navigate to the folder where the file was stored, and double-click the file to install. 7. If prompted to do so, restart your computer after the installation is complete, and then verify the operation of the device. Obtaining the latest Windows device drivers You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products.
5 Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
When the computer exits Sleep, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen. Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when running on either battery power or external power, or when the battery reaches a critical battery level.
Viewing the current power plan ▲ Click the battery meter icon in the notification area, at the far right of the taskbar. – or – Select Start > Control Panel > System and Security > Power Options. Selecting a different power plan ▲ Click the battery meter icon in the notification area, and then select a power plan from the list. – or – Select Start > Control Panel > System and Security > Power Options, and then select a power plan from the list. Customizing power plans 1.
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional docking device or expansion product Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard aircraft.
3. Plug the other end of the power cord into an AC outlet (3). Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer will not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: 1. Remove the battery from the computer. 2. Connect the AC adapter to the computer, and then plug it into an AC outlet. 3. Turn on the computer.
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors. Identifying batteries One lithium-ion battery is included with your computer.
3. Rotate the battery into the battery bay until it is seated (2). The battery release latch automatically locks the battery into place. To remove the battery: 1. Turn the computer upside down on a flat surface. 2. Slide the battery release latch (1) to release the battery. NOTE: The battery release latch automatically returns to its original position. 3. Pivot the battery (2) upward and remove it from the computer (3).
Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature. To prolong battery life and optimize the accuracy of battery charge displays, follow these recommendations: ● If you are charging a new battery, charge it fully before turning on the computer. ● Charge the battery until the battery light turns white.
The computer takes the following actions for a critical battery level: ● If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates Hibernation. ● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information.
Step 1: Fully charge the battery WARNING! Do not charge the computer battery while you are onboard aircraft. NOTE: The battery charges whether the computer is off or in use, but it charges faster when the computer is off. To fully charge the battery: 1. Insert the battery into the computer. 2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power.
Step 3: Discharge the battery The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery will discharge faster while you are using it. ● If you plan to leave the computer unattended during the discharge, save your information before beginning the discharge procedure.
7. Click OK. 8. Click Save changes. Conserving battery power ● Select the Power saver power plan through Power Options under System and Security in Windows Control Panel. ● Turn off wireless and local area network (LAN) connections and exit modem applications when you are not using them. ● Disconnect external devices that are not plugged into an external power source, when you are not using them. ● Stop, disable, or remove any external media cards that you are not using.
Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer.
6 Drives Identifying installed drives Your computer includes a solid state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as other hard drives. To view the drives installed on the computer, select Start > Computer. Handling drives Drives are fragile device components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply.
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive. Do not touch the connector pins on a removable drive or on the computer.
● LightScribe DVD±RW/R and CD-RW Combo drive with Double-Layer (DL) support ● Blu-ray ROM DVD±R/RW SuperMulti DL Drive ● Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive NOTE: Some of the drives in the preceding list may not be supported by your computer. Using optical discs An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs.
CD-R discs CD-R (write-once) discs are widely used for creating a permanent copy of data that can be shared as needed. Typical uses include the following: ● Distributing large presentations ● Sharing scanned and digital photos, video clips, and written data ● Making your own music CDs ● Keeping permanent archives of computer files and scanned home records ● Offloading files from your hard drive to free up disk space After data is recorded, it cannot be erased or written over.
Typical uses include the following: ● Storage of large amounts of data ● High-definition video playback and storage ● Video games NOTE: As Blu-ray is a new format containing new technologies, certain disc, digital connection, compatibility, and/or performance issues may arise, and do not constitute defects in the product. Flawless playback on all systems is not guaranteed. Playing a CD, DVD, or BD 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the disc tray.
3. Click Choose a default, and then select one of the available options for each media type listed. 4. Click Save to confirm your selections. NOTE: For more information about AutoPlay, refer to Help and Support. Changing DVD region settings Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally. You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive.
Copying a CD or DVD 1. Select Start > All Programs > CyberLink DVD Suites > Power2Go. 2. Insert the disc you want to copy into the optical drive. 3. Click Copy at the bottom right of the screen. Power2Go reads the source disc and copies the data to a temporary folder on your hard drive. 4. When prompted, remove the source disc from the optical drive and insert a blank disc into the drive. After the information is copied, the disc you created ejects automatically.
6. Open the folder, and then drag the files to the drive that contains the blank optical disc. 7. Initiate the burning process as directed by the program you have selected. For specific instructions, refer to the software manufacturer's instructions, which may be provided with the software, on disc, or on the manufacturer's Web site. Removing an optical disc (CD, DVD, or BD) 1.
To run Disk Defragmenter: 1. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 2. Click Defragment disk. For additional information, access the Disk Defragmenter software Help. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently. To run Disk Cleanup: 1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup. 2.
To enable the notification area icon: 1. Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive Protection. 2. On the Icon in System Tray row, click Show. 3. Click OK. If HP ProtectSmart Hard Drive Protection has parked the drive, the computer will behave in the following ways: ● The computer will not shut down. ● The computer will not initiate Sleep or Hibernation, except as described in the following Note.
To remove the hard drive: 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. With the hard drive bay toward you, loosen the hard drive cover screw (1). 8. Lift the hard drive cover away from the computer (2). 9.
To install a hard drive: 72 1. Insert the hard drive into the hard drive bay (1). 2. Push the hard drive down (2) until the hard drive snaps into place, and tighten the hard drive screws (3). 3. Align the tabs on the hard drive cover with the notches on the computer (1). 4. Close the cover (2). 5. Tighten the hard drive cover screw (3).
7 External devices Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The computer has 3 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices.
CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left of the notification area). 2. Click the name of the device in the list. NOTE: You are prompted that it is safe to remove the hardware device. 3.
Using an eSATA device An eSATA port connects an optional high-performance eSATA component, such as an eSATA external hard drive. Some eSATA devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device.
8 76 External media cards Chapter 8 External media cards
Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers.
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. 1. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. 2. To remove a digital card: a. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
9 Memory modules 79
Adding or replacing memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.
9. Remove the memory module from the expansion memory slot: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. 10.
c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. 11. Align the tabs (1) on the memory/wireless module compartment cover with the notches on the computer. 12. Close the cover (2). 13. Tighten the memory/wireless module compartment cover screw (3). 14. Replace the battery. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer.
Upgrading a memory module in the primary memory module slot The expansion memory module slot is stacked above the primary memory module slot. To upgrade a memory module in the primary memory module slot, follow these steps: 1. Save your work. 2. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. 3. Disconnect all external devices connected to the computer.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. 10. Insert a memory module in the primary memory module slot: a. Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
NOTE: If you removed a memory module from the expansion memory slot before removing the primary memory module, replace the memory module in the expansion memory module slot. 12. Close the cover (2). 13. Tighten the memory/wireless module compartment cover screw (3). 14. Replace the battery. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer.
10 Security 86 Chapter 10 Security
Protecting the computer Standard security features provided by the Windows® operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks.
Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer. CAUTION: To prevent being locked out of the computer, record each password you set.
Setting passwords in Setup Utility Password Function Administrator password* ● Protects access to Setup Utility. ● After this password is set, it must be entered each time you access Setup Utility. CAUTION: If you forget your administrator password, you cannot access Setup Utility. Power-on password* ● Protects access to the computer contents. ● After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation.
Managing an administrator password To set, change, or delete this password, follow these steps: 1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. – or – Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc.
Managing a power-on password To set, change, or delete this password, follow these steps: 1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. – or – Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2.
Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date.
Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for more information.
Installing critical security updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key. Using the fingerprint reader (select models only) NOTE: The location of the fingerprint reader varies by computer model.
Locating the fingerprint reader The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer: ● Near the bottom of the TouchPad ● On the right side of the keyboard ● On the upper-right side of the display ● On the left side of the display Depending on your computer model, the fingerprint reader may be oriented horizontally or vertically. Both orientations require that you swipe your finger perpendicular to the metallic sensor.
When the fingerprint is registered successfully, the “Register a Fingerprint” page opens again, allowing you to register more fingerprints. Repeat steps 5 through 7 to register additional fingerprints. 8. When you are finished registering fingerprints, click Next. If you register only one fingerprint, a message recommends that you register additional fingerprints. Click Yes to register more fingerprints, and then repeat steps 1 through 8 for each fingerprint registered.
A 98 Setup Utility Appendix A Setup Utility
Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start Setup Utility: ▲ Open Setup Utility by turning on or restarting the computer.
Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. – or – Open Setup Utility by turning on or restarting the computer.
Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. – or – Open Setup Utility by turning on or restarting the computer.
After either choice, the computer restarts in Windows.
Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select To do this System information ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).
Select To do this Fan Always On Enable/disable Fan Always On. When enabled, the computer fan will always be on. Boot Options Set the following boot options: ● f10 and f12 Delay (seconds)―Set the delay for the f10 and f12 functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM boot―Enable/disable boot from CD-ROM. ● Floppy boot―Enable/disable boot from diskette. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter.
B Software updates Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. To update the software, follow these steps, which are explained in the remainder of this guide: 1.
Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
Make a note of the path to the location on your hard drive where the BIOS update will be downloaded. You will need to access this path when you are ready to install the update. NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1.
Updating programs and drivers To download and install software other than a BIOS update, follow these steps: To use the HP Web site: 1. Open your Web browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the Search box, and then press enter. – or – If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter, and follow the instructions provided. Proceed to step 6.
Index Symbols/Numerics 1394 Power Saving 103 A AC adapter connecting 51 identifying 10 testing 52 action keys decreasing screen brightness 31 decreasing the speaker volume 31, 35 Help and Support 31 identifying 4 increasing screen brightness 31 increasing the speaker volume 32, 35 muting or restoring the speaker volume 32, 35 playing the next track/section on a CD, DVD, or BD 31 playing the previous track/ section on a CD, DVD, or BD 31 playing, pausing, or resuming a CD, DVD, or BD 31 printing the screen
components additional hardware 9 bottom 8 display 7 front 4 left-side 6 right-side 5 top 1 connecting to a WLAN 17 connection, external power 51 conservation, power 59 copyright warning 66 cord, power 10 corporate WLAN connection 17 critical battery level 56 critical security updates, installing 94 E earbuds 35 encryption 17 End hotkey 33 eSATA cable, connecting 75 eSATA devices connecting 75 description 75 removing 75 stopping 75 eSATA/USB port, identifying 6 esc key, identifying 4 external audio devices,
keys action 4 esc 4 fn 4 Windows applications 4 Windows logo 4 L labels Bluetooth 10 HP Mobile Broadband Module 11 Microsoft Certificate of Authenticity 10 regulatory 10 service tag 10 SIM 11 wireless certification 10 WLAN 10 LAN Power Saving 103 language support 103 latch, battery release 8 left TouchPad button, identifying 1 light, drive 69 lights battery 5 caps lock 2 drive 7 fingerprint reader 2 mute 2 power 2, 7 RJ-45 (network) 6 TouchPad 2 webcam 7 wireless 2 local area network (LAN) cable required 26
Processor C6 State 103 Product Key 10 product name and number, computer 10 programs updating 108 using 37 projector, connecting 40 public WLAN connection 17 R readable media 48 region codes, DVD 66 registering fingerprints 96 regulatory information regulatory label 10 wireless certification labels 10 right TouchPad button, identifying 1 RJ-45 (network) jack, identifying 6 RJ-45 (network) lights, identifying 6 rotating TouchPad gesture 30 S screen brightness keys 31 screen image, switching 31 scrolling Touch
WLAN antenna, identifying 9 WLAN device 10, 13 WLAN label 10 writable media 48 WWAN antenna, identifying 9 WWAN device 19 Z zooming TouchPad gesture 29 Index 113
