user’s guide
The information in this document is subject to change without notice. ® Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
table of contents finding answers to commonly asked questions .............................. 1 safety information .........................................................................................2 setting up your pc .......................................................................... 3 putting your pc together ................................................................................3 safety and comfort ....................................................................................
using the mouse ......................................................................................... 18 scrolling ................................................................................................ 19 autoscrolling .......................................................................................... 20 panning ................................................................................................ 20 switching mouse button functions ............................................
using a microphone ....................................................................................46 adjusting microphone volume...................................................................47 using the microphone with multi-channel audio...........................................47 working with digital images .........................................................................48 using hp image zone ..............................................................................
using application recovery and system recovery .......................... 91 creating recovery cds/dvds ......................................................................... 94 using recovery cd-dvd creator ...................................................................... 95 using the recovery tools cd .......................................................................... 96 system restore ............................................................................................
upgrading and servicing the pc (2) ............................................. 129 chassis features of the pc ...........................................................................129 opening the computer ...............................................................................130 before you begin ..................................................................................130 removing the side panel ........................................................................
finding answers to commonly asked questions In this User’s Guide, you can find answers to questions about the following topics: • Connecting to the Internet, page 32 • Registering your product, page 11 • Creating a CD, page 62 Saving documents, photos, and videos on a CD, page 64 Recording a music CD, page 63 Copying a CD, page 62 Backing up your files to a CD, page 64 • • • • • • • • • Watching movies on your PC, page 58 Connecting to a TV, page 66 Getting digital pictures onto your PC, page 48 Connecti
safety information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). ac power safety warnings WARNING: Install the PC near an AC outlet. The AC power cord is your PC’s main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your system has a grounded plug.
setting up your pc putting your pc together Follow the quick setup poster to set up your PC. Look in the PC box for printed details or updates regarding your model PC. When placing your PC, consider an ergonomic arrangement of the PC and your work area to maintain your comfort and productivity. Refer to “safety and comfort” on page 4. WARNING: The power supply is pre-set for the country/region in which you purchased your PC.
5 Connect the modem cable to the telephone line wall jack and to the modem (select models only) on the back of the PC. Refer to “connecting the modem” on page 8 for details. 6 Turn on the monitor. Turn on the PC. Turn on the speakers. Follow the onscreen instructions and complete the initial windows until you see the desktop. Refer to “turning on your pc for the first time” on page 10 for details. 7 Restart the PC: Click the Start button on the taskbar, click Turn Off Computer, and then click Restart.
computer safety warning WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users. It also provides important electrical and mechanical safety information. To view the Safety & Comfort Guide: • Click Start, choose All Programs, choose PC Help & Tools, and then click Safety & Comfort Guide. Or • Type http://www.hp.
NOTE: PCs use software drivers to control peripheral devices. When you add a Plug and Play (ready to use) peripheral, memory, or add-in card, the PC automatically loads the correct driver for the device. NOTE: For peripherals that are not Plug and Play, follow the instructions that came with your peripheral device to load the appropriate driver.
pc front The front of your computer has the drives, the On button and hard disk drive activity indicator light. Some PC models also have connectors on the front of the PC. Your PC features and connector positions may vary. A CD storage B CD-ROM or CD-RW drive C DVD-ROM or DVD Writer drive D Diskette (floppy) drive E 7-In-1 memory card reader F FireWire (IEEE 1394) G USB 2.
connecting the modem The modem is used for connecting to an ISP that provides telephone dial-up connection to the Internet. NOTE: Your PC may not come with a modem. other ways to connect There are other ways to connect to the ISP that do not use the telephone modem, such as a LAN (Local Area Network) or DSL (Digital Subscriber Line). Check with your ISP for specifics on your connection. Check with your ISP for specifics on your connection.
To connect the cable between the modem and the telephone service line: 1 Plug one end of a modem cable (D) into the modem connector (A) on the back of the PC (C). This connector may be labeled with either Line or a modem connector symbol. 2 Plug the other end of the cable (D) into the telephone service line jack (E) on the wall. You can also connect a telephone (F) to the other connector (B) on the modem (select models only).
To connect the Ethernet connector to the network: 1 Plug the network cable into the Ethernet connector (A) on the back of the PC. WARNING: Do not plug the telephone service line cable or modem cable into the Ethernet connector. Although the plug looks similar to the plug on the Ethernet cable, they are not the same. 2 Plug the other end of the Ethernet cable into a 10BaseT or a 100BaseT port on the network hub. NOTE: Hubs are devices that can connect PCs to a network.
7 Double-click the large Internet Access icon on your desktop, if it is present. Wait until the PC displays the Easy Internet Sign-up window, and then follow the onscreen instructions. 8 Restart the PC: Click Start on the taskbar, click Turn Off Computer, and then click Restart. registering your pc You may be prompted to register the PC (select models only). Register so you can receive changes, updates, and support.
The screen goes dark, and the PC goes into standby mode. 2 When you want to use the PC again, press the Esc key on the keyboard, or press the Standby button. The screen display reappears just as you left it. Another way to put the PC into standby mode is to: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Click Stand By. 4 To wake the PC from standby, press the Standby button or press the Esc key on the keyboard.
If the PC does not work properly when you wake it from hibernation, follow these steps to restart the PC: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Click Restart. automatic standby or hibernation You can set your PC to go into standby or hibernation mode automatically when it is idle for some number of minutes. To put the PC into standby or hibernation mode automatically, modify the power management settings: 1 Click Start on the taskbar. 2 Click Control Panel.
installing software and hardware devices After you turn on the PC the first time and restart it (see page 10), you can install any software programs that came on CDs or DVDs included in the PC box (select models only). You may wish to install additional software programs or hardware devices on your PC. Restart the PC after installation. Choose software that is compatible with your PC — check the operating system, memory, and other requirements listed for the new software for compatibility with your PC.
learning the basics NOTE: To use your software, you must know how to use the mouse and keyboard. If necessary, see “using the mouse” on page 18 or see “using the keyboard” page 21. beginning to use your software The operation of your PC is controlled by two kinds of software: • The Microsoft Windows XP operating system, which displays the desktop on the monitor and controls your PC’s hardware, peripherals, and software applications.
using the desktop The desktop has shortcut icons that make it easy to find the things you need. Icon Opens Use it to Help and Support (select models only) View onscreen Help information about your PC. Easy Internet Sign-up Set up a new or an existing Internet account. Recovery Start Application or System Recovery. HP Image Zone Manage and protect your still photos, scanned images, and video clips.
learning to use your pc Click the Start button and select About my HP PC (select models only). A window opens with a welcoming message. Click an item on the left of the message to view information about your PC, including: • • • • • Locations of drives and connectors on the front of the PC chassis. Descriptions and uses of software programs included with your PC. Access to the Internet. Help and Support. Recovery of the operating system and software programs.
To copy an item: 1 Right-click the item. 2 Select Create Shortcut. The shortcut appears in the folder. 3 Drag the item into the All Programs list or into another folder. If you use Add or Remove Programs in the Control Panel to delete a software program, the shortcut in All Programs may not be removed. To remove a shortcut: 1 Click Start. 2 Choose All Programs. 3 Select the folder. 4 Right-click the shortcut, and then select Delete. Click Delete Shortcut to confirm you want to delete the shortcut.
NOTE: The wireless mouse goes into a sleep or suspend mode after 20 minutes of inactivity. Click a button on the mouse to wake it. (Moving the wireless mouse does not wake it.) The mouse has two or three buttons on the top: • Click the left mouse button to position the cursor or to select an item. • Click the right mouse button to display a menu of commands for the item you clicked. • On select models, use the scroll wheel button in the center for scrolling and panning.
autoscrolling 1 Place the cursor anywhere in the text, and press the scroll wheel button once. An autoscroll icon appears. 2 Move the mouse in the direction you want to scroll. The farther you move the mouse from the starting point, the faster the document scrolls. 3 To stop autoscrolling, press the scroll wheel button again. NOTE: Autoscrolling does not work with some software programs. panning 1 Press and hold down the center scroll wheel button.
using the keyboard about your keyboard Your keyboard has an arrangement of standard keys, indicator lights, and special buttons (select models only). Locate your keyboard among the following illustrations and read the feature list for it. Your keyboard may vary from the illustrations. internet keyboards Internet keyboards may connect directly to your PC or may be wireless. (See “wireless keyboard set” on page 24 for a description of the wireless set.
internet keyboard 2 This keyboard enables you to: • • • • • • • Mute speaker sound. Search for information on the Internet. Customize the buttons to open programs and connect to Internet Web sites. Find a file or program on the hard disk drive. Place the PC into standby to save power. Get support information. Connect to the Internet (if you have an established Internet account). internet keyboard 3 This keyboard enables you to: • • • • • 22 user’s guide Adjust speaker volume.
• • • • • Place the PC into standby to save power. Connect to the Internet (if you have an established Internet account). Mute speaker sound. Get support information. Print. standard keyboard A LEDs, light emitting diodes, are lights used to indicate status. A The lights (LEDs) turn on to indicate (left to right) the number lock on, the capitals lock on, and the scroll lock on. B The plus (+) and minus (–) buttons adjust the speaker volume.
wireless keyboard set A wireless keyboard (B) uses a receiver/transmitter unit (A), instead of a connector cable, to communicate with your PC. The wireless keyboard, mouse (C), and receiver set is available with select models only. A Wireless receiver B Wireless keyboard C Wireless mouse A B C A light (D) on the receiver indicates receiver activity.
function keys l l The function keys, located above the main keys, are labeled F1 through F12. • Pressing F1 displays a Help window for the software program being used. • Pressing F3 displays a search window. F1 and F3 are available at all times. Other function key operations vary by software program. edit keys l l The edit keys are Insert, Home, Page Up, Delete End, and Page Down. Use these keys to insert and delete text and to quickly move the cursor on your screen.
numeric keys l l Press the Num Lock key to lock and unlock the numeric key functions: • When the Num Lock light on the keyboard is on, the numeric keys work in the same way as the number keys and arithmetic functions found on a basic calculator. • When the Num Lock light on the keyboard is off, the numeric keys are directional keys used to move the cursor or play games.
hp A B C D E F G H K M N P T S R l V W l NOTE: The number, location, and labeling of buttons vary by keyboard model. Figure Key Feature Description A Standby Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press the Esc key, or press standby again. May take 10–30 seconds before screen reappears. B User Switches between the PC users. HP Links to HP Web site. D Help Opens the Help and Support Center.
H Shopping K Sports M Finance N Connect P Search R Chat S E-Mail T See figure following table Goes to popular Web sites. Can be reconfigured to open any site or software program. Media Controls (CD/DVD/MP3) Operates CD or DVD player. V Volume control (Volume knob or Volume Up and Volume Down buttons) Volume knob: Increases speaker volume when turned clockwise and decreases volume when turned counterclockwise. It can be turned indefinitely, even after maximum sound has been reached.
customizing the buttons You can customize some of the special buttons on the keyboard (select models only) to open different programs or files, or to connect to favorite Web sites: 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if it is present. 4 Double-click Keyboard. 5 On the Buttons tab, double-click the button you want to change.
using a printer Refer to the user manual that came with your printer for instructions on connecting and using the printer. Printers receive instructions from your PC via software called printer drivers. In many cases your PC automatically finds the necessary printer driver. If it does not, follow instructions that come with your printer to install the specific printer driver that it requires.
using the internet This chapter discusses the Internet, how to use a browser and e-mail, and how to set up your Internet account. Use the Internet to search for and to find information or services on the Web, or to use an e-mail program to get, read, or send electronic mail messages. Hardware and software programs provided on your PC may vary. Your PC may come with: • • • • • • Access to the ISPs in your area. Internet Explorer Web browser. Outlook Express e-mail software program.
Your connection to an ISP may be through a traditional telephone dial-up modem, a LAN (Local Area Network), cable modem, or DSL (Digital Subscriber Line). (DSL, ADSL, and cable ISPs are not available in all countries/regions.) The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and organizations. These individuals and groups have created millions of Web pages in support of their activities.
3 Connect to your ISP and the Internet. Use one of these methods: • Double-click the ISP-provided icon on the desktop. Or • Press the Connect (or Internet) button on the keyboard (select models only). Or • Click Start, choose All Programs, choose Online Services, and click Internet Explorer. Use Easy Internet Sign-up (available on select models only) to sign up for a new or an existing ISP account; see “signing up for a new or an existing isp account using easy internet sign-up” on page 33.
NOTE: Your modem cable must be connected to the telephone service line in order for Easy Internet Sign-up to find and obtain updated information about services. NOTE: If you are using MSN or AOL and have questions, refer to the information in Easy Internet Sign-up or contact the ISP directly. using a browser A Web browser program searches for, finds, and displays Web site information.
restricting internet content The Internet provides you with a wide variety of information, but some information may not be suitable for every viewer. With Content Advisor (a feature of Windows XP), you can: • • • • Control Internet access. Set up a password. Set up a list of Web sites that people who use your PC cannot view. Adjust the type of content people can view with or without your permission.
Your PC comes with an e-mail program from Microsoft called Outlook Express (select models only). You may also use e-mail programs from other vendors. Some ISPs provide their own e-mail programs. You use an e-mail program to send, receive, and organize your messages. You can organize, read, and create new messages even when you are off-line (not connected to the Internet). NOTE: Some models come with Microsoft Outlook instead of Outlook Express.
receiving e-mail messages with outlook express Your ISP receives e-mail messages for you automatically, even when your PC is turned off. The ISP then stores your messages until you connect to the Internet and open your e-mail program to read them. 1 Start Outlook Express. 2 If necessary, click the Send/Recv tool on the toolbar to have your e-mail program get the new messages from all listed e-mail accounts. 3 Click the Inbox folder to view the list of incoming messages.
38 user’s guide
getting help help and support center Information about your PC is in the onscreen Help and Support Center (select models only). Here you can find links to driver updates, access to technical support options, and information about commonly asked questions. To open the Help and Support Center: 1 Press the Help button (select models only) on your keyboard. Or Click Start on the taskbar and choose Help and Support. 2 Choose HP Pavilion PC Help.
getting messages After you view or close a message, it will not automatically display again. To read a previously received message, open Updates from HP: 1 Click Start on the taskbar. 2 Chose All Programs. 3 Choose PC Help & Tool. 4 Choose Updates from HP. 5 Click Updates from HP again. Updates from HP opens and lists the message titles. To read a message, double-click the message title in the window. You can close this window, and Updates from HP remains active.
resolving problems For help on general and miscellaneous problems you may be experiencing, refer to “troubleshooting” on page 79. upgrading and servicing the pc Information about the internal parts of the PC chassis is in the chapter “upgrading and servicing the pc.” Some model PCs have this servicing information printed as a separate guide and included with the PC.
web sites about your pc Use the Web site addresses listed in the Warranty & Support Guide for: • Information about your PC. • Your technical support needs. Type these Web site addresses into the address box of your Internet browser, and then press the Enter key on your keyboard. microsoft windows xp operating system For questions about the Microsoft Windows XP operating system, refer to: • Help and Support. For onscreen help and troubleshooting, click Start and then Help and Support.
working with sound, pictures, and video using speakers Speakers are included with the monitor (select models only), or are sold separately. For details on connecting stereo speakers to the PC, see the quick setup poster. NOTE: Speakers may be passive (no power button and no power cord) or active (power button or power cord). Your PC supports only active (powered) speaker systems; the speaker system must have its own power cord. A stereo speaker set is a left-right, 2-channel speaker system.
adjusting speaker volume Use the Volume icon on the taskbar to set speaker volume. Then you can adjust the volume using: • The volume knob or buttons on the keyboard (select models only). • The volume knob on the speakers (select models only). NOTE: If you do not see this Volume icon on the taskbar, click Start, choose Control Panel, click Sounds, Speech, and Audio Devices, if it is present, and then double-click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window.
Connect speaker plugs for: 2 Speaker Mode 4/4.1 Speaker Mode 6/5.1 Speaker Mode Front speakers Front speakers Front speakers Not used for speakers Rear speakers Not used for speakers Not used for speakers Rear speakers To PC connector Audio Out (lime-green) Connector icon OUT Audio In (blue) IN Center/ subwoofer speakers Mic-1 (pink) Configure the audio output for the multi-channel speaker system by performing the following procedure.
3 Click the Audio tab. 4 Click the option for the number of speakers to match your multi-channel speaker system, and then click Apply. NOTE: To test the speakers (multi-channel speakers only), click the Test button. The WinDVD control panel shows the speaker number being used. Click Stop. 5 Click OK. NOTE: If you want to play a stereo DVD, change the audio properties of WinDVD to match the recorded DVD audio output. using a microphone Your PC comes with one microphone connector in the back of the PC.
6 Click the Advanced button in the Microphone column. If you do not see the Advanced button, select Options from the Recording Control window, and then click Advanced Controls. 7 Place a check in the Alternate Microphone check box. (This box may be labeled Mic2 Select or 1 Mic Boost.) 8 Click Close. 9 Click X (Close) on the upper-right corner of the Recording Control window.
working with digital images You can connect a digital image source, such as a digital camera or a digital video camera, directly to the PC or through a docking station. Digital picture files you copy or download from the device appear in the My Pictures folder. You can copy digital picture files from the memory cards used by digital cameras and other digital imaging devices by using the 7-In-1 memory card reader (select models only). Refer to “about the 7-in-1 memory card reader” on page 50.
Click a tab or button at the top of the gallery window to choose a different work area, as described in the table. Tab or button Description My Images tab A user-friendly tool in which you can easily find, view, manage, and print single or multiple photos or video clips. From here, you select the images that you want to edit, use in projects, and share with family and friends. For more information, see manage your images in Help.
about the 7-in-1 memory card reader Digital cameras and other digital imaging devices use memory cards, or media, to store digital picture files. The optional 7-In-1 memory card reader (select models only) can read and can write to six types of memory cards and the IBM Microdrive disk drive. The card reader is accessible on the front of the PC or located inside the front cover of the PC. It has two or four horizontal card slots which accept the memory cards and the microdrive disk drive.
using the 7-in-1 memory card reader NOTE: CompactFlash and Microdrive are keyed and cannot be inserted incorrectly. Insert the receptacle edge (holes) of this media into the slot. For the two-slot reader, the Secure Digital (SD) card, the MultiMediaCard (MMC), and the Memory Stick (MS) card must be inserted upside down (gold connector fingers facing up). Note the direction of the notched corner on the media. 1 Insert the media into the card slot until it stops.
2-slot memory card reader A In-use light F Upper slot G Lower slot CompactFlash I/II F A G 52 user’s guide Card Insert Into 2-slot reader CompactFlash type I media Receptacle edge (holes) F (upper) CompactFlash type II media Receptacle edge (holes) F (upper) IBM Microdrive disk drive Receptacle edge (holes) F (upper) Secure Digital (SD) Memory Card Upside down (gold connector fingers up) G (lower) MultiMediaCard (MMC) Upside down (gold connector fingers up) G (lower) Memory Stick (MS)
using your cd, dvd, and diskette drives your drive options Your PC has one or more of the following drives: Drive What it does CD-ROM Reads audio and data CD discs. CD-RW or “cd writer” Reads and records (burns) audio and data CD discs. DVD-ROM Reads audio and data CD and DVD discs. DVD+RW/+R or “dvd writer” Reads and records (burns) audio and data CD and DVD discs. Combination Drive or Combo drive Combines the functions of two drives into one.
inserting and removing cds and dvds CAUTION: Use only standard shaped discs in your drives. Using non-standard discs, such as heart-shaped discs or business card discs, may damage your drive. To insert a CD or DVD: 1 With your PC turned on, press the Eject button (A) near the drive to open the disc tray. A Eject button B Door A A B NOTE: On some PCs, the drive is located behind a door (B) on the front of the PC. 2 Remove the CD/DVD from its case, holding the disc edges only.
4 Close the disc tray by: • Gently pushing the tray into the PC. Or • Clicking the close/open button on the control panel for the program (such as MusicMatch Jukebox or Windows Media Player) that controls the drive. Or • Pressing the media control open/close button or Eject button on the keyboard (select models only). Or • Pressing the Eject button on the drive, if it is accessible. To remove a CD or DVD: 1 With the PC turned on, open the disc tray by pressing the Eject button.
using the diskette (floppy) drive The diskette (floppy) drive is available on select model PCs. If your PC does not already have a diskette drive, you cannot add one to the PC chassis as an internal drive. Instead, purchase an external USB diskette drive or other external storage device to suit your needs. If your PC has a diskette (floppy) drive (select models only), you can use a 3.
playing music cds with musicmatch jukebox MusicMatch Jukebox lets you: • • • • • Play music CDs. Record digital music files to your hard disk drive. Create music CDs by using your CD-RW drive. Organize your digital music into libraries. Listen to music over the Internet. If you are connected to the Internet when playing a music CD, MusicMatch Jukebox searches a CD database on the Internet, displays the song titles in the Playlist area, and then begins playing the CD.
To play a music CD: 1 Insert the music CD into the drive. • The Windows Media Player window opens. If the Audio CD wizard window opens, select Windows Media Player from the list. You may have to scroll down in the window to see Windows Media Player. Or • If the Windows Media Player window does not automatically open, click Start on the taskbar, choose All Programs, and then click Windows Media Player. 2 To play the CD, click the buttons in the Windows Media Player window.
To start InterVideo WinDVD Player: 1 Insert the disc into the DVD drive. NOTE: On a double-sided DVD, read the text around the inner hole of the disc to determine which side (A versus B or Standard versus Widescreen) to play. Place the disc in the tray with the label facing up for the side you want to play. 2 Close the disc tray by gently pushing the tray into the PC. The movie plays in its own resizable video window, and the WinDVD control panel appears.
You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie. To start WinDVD without a disc in the drive: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose Video. 4 Click InterVideo WinDVD Player. 5 Click InterVideo WinDVD 4. The WinDVD video window and control panel opens. NOTE: If you are playing a movie full screen and the WinDVD control panel is hidden, you can redisplay it by clicking anywhere in the video window.
using country/region codes Most DVD discs have country/region codes embedded in the disc data that limit where the DVD movie can be played. The country/region number is usually placed over a world globe printed on the DVD packaging and disc. DVDs without country/region codes will play on any player or drive in any country/region. WARNING: You can change countries/regions only five times before the country/region code locks and becomes permanent.
3 Double-click the Volume icon on the taskbar. 4 Under Volume Control Balance, move the slider bar all the way to the right or to the left, depending on which language you want to hear. 5 Close the Volume Control window. After playing the Video CD, to hear sound from both speakers again, doubleclick the Volume icon on the taskbar and then move the Balance slider bar back to the center. To select a language in Windows Media Player: 1 Insert the Video CD into your CD or DVD drive.
getting started with recordnow! NOTE: The CD-RW or DVD Writer drive is available on select models only. 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose CD (DVD) Recorder. 4 Click RecordNow!, and then click RecordNow! again. NOTE: Previously recorded files on CD-RW discs must be erased before recording music files. CD-R discs cannot be erased.
creating a data cd Use RecordNow! to copy a data disc or to copy personal data files from your hard disk drive. Insert a blank or an appendable disc to copy to. To create a data CD: 1 Open RecordNow!, and if necessary erase all files from the disc; see “getting started with recordnow!” on page 63. 2 Click the Data Projects tab at the top of the RecordNow! window. 3 Select a project option: • Data Disc • Exact Copy • Erase Disc 4 Follow the onscreen instructions to finish.
To create a music CD using Windows Media Player: 1 Click Start on the taskbar, choose All Programs, and then click Windows Media Player. 2 Click Copy to CD or Device. 3 Follow the onscreen instructions to select the music files and the CD or device. For more information on this software, refer to the online Help within the Windows Media Player: Click the Help menu in the Windows Media Player menu bar.
using a tv as a monitor Your PC may have TV-out (select models only) capability, which means you can connect it to a television to view the computer image on a TV screen. With the TV-out feature, you can view the computer image, watch DVD movies (if you have a DVD player), or play games on your TV. cables you may need To connect a TV to the PC, you may need a video cable and an audio cable (not provided, purchase separately).
• If your TV has a composite video jack and your PC has a composite video jack, connect a composite video cable to the Video In jack on the TV to the composite video jack on the back of the PC. A Composite video cable B Back of PC C Composite video jack B C A • If your TV has a composite video jack and your PC has only an S-video jack, connect a composite video cable to the Video In jack on the TV and to an S-video adapter cable.
viewing the pc image on your tv screen NOTE: The type of video card on your PC determines how the PC selects the TV-out option. Some options and menus in this procedure may be different for your PC. 1 Make sure the video and audio cables are connected before you turn on the TV and the PC. 2 Turn on the TV. Press the Video/TV button on your remote control to select the Video setting, not the TV setting. 3 Turn on your PC.
CAUTION: If you viewed the PC image on just the TV, do the following: With Standard [Dualview] selected in the area nView Display Mode, click the Device Settings button, choose Select Output Device, and then select the Analog Display option. 5 Click the OK button, and then click OK again. 6 When the PC image appears on the monitor screen, click Yes to keep the setting. You have 15 seconds to accept this new setting before it reverts to the previous setting. disconnecting the tv 1 Disable the TV option.
storing cds, dvds, or memory To store CDs and DVDs, open the bay cover (A) and gently lift the two sections to form the spindle (B). You can store up to ten discs. To store memory cards, open the top cover and, if necessary, lower the two spindle sections (A). A B docking a peripheral device To use the multi-storage bay for a peripheral device, do the following: 1 Open the bay cover (A). Hold the cover on each side near the hinges, and then lift the cover and slide it toward the back of the chassis (C).
3 Connect the data cable to the USB or FireWire (IEEE 1394) connector on the back of the PC. Plug the power cord for the peripheral device into a power outlet. C D placing a peripheral device on the multi-storage bay (top) To use the chassis top to place a peripheral device, do the following: 1 Open the bay cover (A). Hold the cover on each side near the hinges, then lift the cover and slide it toward the back of the chassis (C). Gently lift it off.
4 Connect the cables to the device and place it on top of the chassis (G). Connect the data cable to the USB or FireWire (IEEE 1394) connector on the back of the PC. Plug the power cord for the peripheral device into a power outlet. G E T F using the optional camera station pc top Your PC chassis may include the optional camera station feature. This feature lets you install a special bay cover on the PC chassis for using the DockSpot camera station (sold separately).
2 Place the camera cradle (H) (included with the camera) onto the DockSpot (J). 3 Place the DockSpot into the bay. Thread the data cables (K and L) and power cable (M) through the cable tunnel opening at the back of the bay and connect them to the DockSpot.
5 Put the new cover on the cover hinges (P). Close the cover over the DockSpot. P iter hp dvd exp an iter wr sio n/ wr & cd- ba y 0xxx 000 hp lion pavi 6 Connect the DockSpot cables: • Plug the USB cable (K) into the back of the PC. • Plug the red and yellow connectors (L) into a TV if you want to view the camera images on a TV. • Plug the power cord (M) into a power outlet.
taking care of your pc protecting your pc from power surges Power surges, for example voltage spikes, power outages, or brownouts, may cause software problems. Symptoms of voltage spikes include a flickering video display, unexpected PC startups, and the PC not responding to your commands. A voltage spike can occasionally corrupt or destroy files. Because of this, you should: • Consistently make backup copies of your data files.
The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase. You can purchase a subscription service for updates after the initial free period expires. You should take the following precautions to protect your PC: • • • • Do not open unsolicited e-mail from unknown sources. Download files only from sources you feel are safe. Always scan documents for viruses before opening them.
viewing the amount of used and free disk space 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance and Maintenance, if it is present. 4 Double-click Administrative Tools. 5 Double-click Computer Management. The Computer Management window opens. 6 Double-click Storage. 7 Double-click Disk Management (Local). Information displays for each drive on your PC. You may need to scroll the window to the right to see the capacity and free space sizes.
removing desktop icons You can remove most desktop icons by either deleting them or moving them to an unused icons folder. CAUTION: Do not delete unfamiliar desktop icons. Instead, follow the steps to move unfamiliar desktop icons to the Unused Desktop Shortcuts folder. Delete a desktop icon by right-clicking the icon and then selecting Delete. To move a desktop icon to the Unused Desktop Shortcuts folder: 1 Click Start. 2 Click Control Panel. 3 Click Appearance and Themes, if it is present.
troubleshooting For help on general and miscellaneous problems you may be experiencing with your PC, refer to the following pages for possible solutions. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support. Symptom describes the sign or warning message for the type of problem. Problem identifies one or more reasons why the symptom may have occurred. Solution describes what you should do to try to solve the problem.
audio Symptom Problem Solution No sound is produced. Volume is muted. Press the Mute button on the keyboard to see if the mute feature is turned on. Or 1 Click Start, and then click Control Panel. 2 Click Sounds, Speech, and Audio Devices, if it is present, and then double-click Sounds and Audio Devices. 3 Click the Mute check box to remove the check mark from the box. Volume is turned down. Use the keyboard controls to increase the volume. Speakers are turned off.
cd-rom, cd-rw, dvd-rom, or dvd writer drive Symptom Problem Solution CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R drive cannot read a disc or takes too long to start. Disc is upside down in the drive tray. Reinsert the disc with the label facing up. DVD drive takes longer to start because it has to determine media type being played. Wait at least 30 seconds to let the DVD drive determine the type of media. If it still does not start, read the other solutions listed in this topic. Disc is dirty.
cd-rom, cd-rw, dvd-rom, or dvd writer drive (continued) Symptom Problem Solution Cannot create (burn) a CD. Problem with disc. • Make sure the disc is clean and undamaged. If recording stopped during a recording session, the disc may be damaged; use a different disc. • Use the correct type of disc for the type of files you are recording. When using a CD-R disc, make sure it is blank when recording music, and is blank or appendable (disc with space to add more data files) when recording data.
diskette (floppy) drive (select models only) (continued) Symptom Problem Solution Diskette drive cannot save (write) information to the diskette. Diskette is full or the file is too big. Use another diskette or compress the file to reduce its size. Diskette is write-protected. Slide the write-protection tab to the unlocked position on the diskette. File Save command was not properly executed. When saving information to the diskette drive, verify that you are using the correct drive letter.
hard disk drive Symptom Problem Solution PC seems to be locked up and not responding. Program in use has stopped responding to commands. Use the Windows Task Manager to close any programs not responding or to Restart the PC: 1 Press the Ctrl, Alt, and Del keys on the keyboard at the same time. 2 Select the program that is not responding, and click End Task. Or Click Shut Down, and then click Restart. If this does not work, press the On button for 4 or more seconds to turn off the PC.
hardware installation (continued) Symptom Problem Solution New device does not work. Cannot install new device driver. You must be logged in as the computer administrator to install or uninstall a device driver. To switch users, click Start, click Log Off, and then click Switch User; choose the computer administrator user. (The computer administrator is usually the user Owner.) New or existing device does not work after installing a new device. A hardware device conflict exists.
internet access Symptom Problem Solution Cannot connect to the Internet. Internet Service Provider (ISP) account is not set up properly. Verify Internet settings, or contact your ISP for assistance. Modem is not set up properly. Reconnect the modem, verifying connections; see page 8. Note that your PC may also have an Ethernet network interface (also called a network interface card, or NIC) that connects to a LAN (Local Area Network).
keyboard and mouse Symptom Problem Solution Keyboard commands and typing are not recognized by the PC. Keyboard connector is not properly connected. Turn off the PC by using the mouse, reconnect the keyboard to the back of your PC, and turn on your PC. Program in use has stopped responding to commands. Restart or turn off your PC using the mouse. Keyboard is damaged.
keyboard and mouse (continued) Symptom Problem Solution Optical mouse does not track cursor well. The optical sensor uses the pattern of the surface to track the position of the cursor. Reflective surfaces, grooved surfaces, glass, or other see-through surfaces inhibit the ability of the sensor to track the cursor. Place the mouse on a mousepad or white sheet of paper. Mouse sensor is dirty. Wipe the light sensor lens on the bottom of the mouse with a lint-free cloth (not paper).
power Symptom Problem Solution PC will not turn on and/or start. PC is not securely connected to an external power source. Ensure that cables connecting the PC to the external power source are plugged in properly. Monitor is not connected or is not on. Connect the monitor to the PC, plug it in, and turn it on. Line voltage selection switch is not in the proper position for your country/region (115V/230V).
miscellaneous Symptom Problem Solution PC date and time display is incorrect. RTC (real-time clock) battery may need to be replaced. Battery life is approximately 3–5 years. First, reset the date and time in your operating system by using the Control Panel. If the problem persists, replace the battery. See the “upgrading and servicing the pc” for instructions, or refer to the Warranty & Support Guide to contact Support for replacement details. Printer has problems.
using application recovery and system recovery The PC uses the operating system and installed software programs during normal operation. If your PC works improperly or stops because of the software, you may be able to repair it. You need recovery discs (CDs or DVDs) for some repairs that use the HP Application Recovery program or the HP PC System Recovery program.
• System Restore This Microsoft Windows XP feature creates a restore point where it records the PC settings at that time and date. You can later return the PC to the settings recorded at the restore point. You can create a specific restore point, or have the operating system create a restore point. For example, when you use Add Programs to add a software program, the operating system automatically creates a restore point before it adds the software.
For the specific PC problem, try the method listed as #1, then #2, and then #3.
creating recovery cds/dvds 1 You can recover (bring back) the operating system and programs that were included on your hard drive just as they were when you bought the computer. A hard drive is a disk inside the computer that stores the operating system, programs, and data. 2 You recover the operating system and programs directly from your hard drive, where a copy was placed for your convenience. We call this part of your hard drive the “recovery partition.
using recovery cd-dvd creator Make recovery CDs or DVDs for your PC by using the HP PC Recovery CD-DVD Creator program before you experience any problem. The recovery discs set is a complete image of the original PC hard disk drive contents and is matched to your PC model number. The discs set contains the operating system, drivers, and application software that were originally installed on the PC at the factory. You can use this program to make only one set of recovery CDs or DVDs for your PC.
using the recovery tools cd Your PC allows you to create (burn) a Recovery Tools CD. After you make the HP PC Recovery Tools CD, you can use it to: • Read instructions to use each utility on the Recovery Tools CD. • Start the System Recovery program from the recovery partition. • Remove the System Recovery partition from your PC hard disk drive to increase space for data. • Create a new data partition on your PC hard disk drive.
to start system restore: 1 Close all open programs. 2 Click the Start button. 3 Choose All Programs. 4 Choose Accessories. 5 Choose System Tools. 6 Click System Restore. Follow the onscreen instructions. application recovery NOTE: Not all models include the Application Recovery program. Perform steps 3 through 5 of the following procedure. If HP Application Recovery appears in the folder, your PC includes the program.
system recovery When other methods of repairing your system software (like System Restore or Application Recovery) fail, you may want to use the HP PC System Recovery program as a last resort to reinstall the software. When necessary, you can reinstall the operating system and the application software that was originally installed on the PC at the factory by using the System Recovery program. WARNING: The HP PC System Recovery program will delete any data or programs that you installed after purchase.
starting system recovery if the pc is not responding 1 Turn off the PC. If necessary, press and hold the On button until the PC turns off. 2 Disconnect all peripheral devices from the PC except the monitor, the keyboard, and the mouse. 3 Press the On button to turn the PC on. 4 During the startup, do the following to enter the System Recovery program: When the blue screen with the HP Invent logo appears, press the F10 key on the keyboard.
to run system recovery program using recovery discs: 1 If the PC works, back up all data files that you want to save onto removable media, such as CD-RW or diskette. Remove the backup CD or diskette you’ve made. 2 Press the Eject button on the top disc drive, and wait for the tray to open. Insert Recovery disc #1 and close the tray. 3 Turn off the PC: • If the PC works: Click Start on the taskbar, click Turn Off Computer, and then click Turn Off.
upgrading and servicing the pc This chapter provides instructions on how to remove and replace the hardware components of your PC. • Use “upgrading and servicing the pc (1)” on page 103 if your PC looks like A. • Use “upgrading and servicing the pc (2)” on page 129 if your PC looks like B. • If your PC does not resemble any of these pictures, then your PC may have a separate printed guide.
102 user’s guide
upgrading and servicing the pc (1) The “upgrading and servicing the pc (1)” chapter provides instructions on how to remove and replace hardware components of your PC.
opening and closing the pc preparing the pc Read the following items before attempting to upgrade or service the PC: • These procedures assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment. • Write down and save the system model and serial numbers, all installed options, and other information about the system.
after closing the pc To avoid injury and equipment damage, always follow this procedure in this order after closing the PC: 1 Reconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor). 2 Reconnect the modem/telephone cable. 3 Turn on the PC and all peripherals. 4 If you installed an add-in card, install any software drivers supplied by the card manufacturer. removing the side panel 1 See “before opening the pc” on page 104.
replacing the side panel 1 Align the notches inside the side panel with the holes on the chassis frame. 2 Slide the side panel forward on the frame until it locks into place, and then tighten the thumbscrews on the side panel. 3 See “after closing the pc” on page 105.
removing the front panel This procedure is only necessary when removing or replacing an optical drive, a 7-In-1 memory card reader, or a diskette drive. 1 Remove the side panel with the thumbscrews. See “removing the side panel” on page 105. 2 Unlock or pull back the front panel release tab (A). This tab is located at the bottom of the front panel, near the hard drive bracket. Pull the tab all the way back until the bottom of it rests against the frame of the chassis.
replacing the front panel 1 Place the chassis upright, and then align the bottom of the front panel with the ridge on the bottom of the chassis. Or Slide the bottom of the front panel under the bottom of the chassis, making sure the tab on the bottom of the front panel is inserted into the slot on the bottom of the chassis. 2 Guide the three small tabs (B) on both sides of the front panel into the correct holes, until the panel snaps into place.
removing and replacing drives Your PC includes several drives that you can replace or upgrade. IMPORTANT: Before adding a new optical drive, make sure that it is compatible with the Microsoft Windows XP operating system. Also, make sure you have the correct software and drivers for the optical drive to work with the operating system. Your PC model may come with: • One or two optical drives (CD, DVD, CD-RW, DVD+RW, or combo). These drives are located in the two bays at the top of the chassis.
5 Make a note of each cable and plug orientation attached to the back of the optical drive you want to replace before removing the cables. 6 Disconnect the power cable and data cable from the back of the optical drive you want to remove, using a gentle rocking motion. Some drive models may have a sound cable. If so, disconnect the sound cable. 7 Pull the drive out through the front of the PC (D).
7 Push the optical drive all the way in through the front of the PC until it snaps into place (D). D 8 Replace the front panel. See page 108. 9 Replace the side panel. See page 106. removing the 7-in-1 memory card reader or the diskette (floppy) drive The PC has a removable drive cage that holds the 7-In-1 memory card reader and the diskette drive. You can remove and replace either of these drives if they are included with your model.
5 Hold the release tab down as you pull the cage toward the back of the chassis, and then lift it out (F). Removing the drive cage provides more space to remove the cables. F E 6 Remove the cables attached to the back of the drives in the drive cage. 7 Remove the screw from each side of the drive cage to remove the 7-In-1 memory card reader. Or Remove the screw from each side of the drive cage to remove the diskette drive. 8 Pull the drive out through the front of the drive cage.
installing the 7-in-1 memory card reader or the diskette (floppy) drive 1 See “removing the 7-in-1 memory card reader or the diskette (floppy) drive” on page 111. 2 Slide the replacement drive into the drive cage until the two screw holes on each side are aligned. 3 Attach the screw on each side of the drive cage. 4 Pull the drive cage release tab (E) back. Align the four holes on the top of the drive cage with the four hooks (G) on the bottom of the optical drive bracket.
removing the preinstalled hard drive You can replace the preinstalled (primary) hard drive or install a second hard drive in the PC. You need to remove the primary hard drive from the chassis if you want to replace it with a higher-capacity drive, or if you want to safeguard your data when sending the PC out to be repaired. The preinstalled hard drive is preloaded with the system recovery partition of your PC. If you remove this hard drive, please store in an antistatic bag that is properly sealed.
5 Remove the cables from the back of the hard drive.
replacing the preinstalled hard drive 1 Make sure the release tab on the hard drive bracket is in the unlocked position before you insert the new hard drive. 2 Attach the IDE and power supply cables to the back of the hard drive. WARNING: Make sure the IDE cable end labeled Master is connected to the primary hard drive. If you have a second hard drive, make sure the IDE cable labeled Slave is connected to the second hard drive.
3 Align the two screws on the top and two screws on the bottom of the replacement hard drive with the screw head tracks on the top and bottom of the hard drive bracket. Slide the hard drive until it snaps into place (K). K L 4 Push the release tab on the top of the hard drive bracket into the locked position (L). 5 Replace the side panel. See page 106. installing a second hard drive Some PC models may have an empty bay to add a second hard drive.
5 Remove the two screws on the hard drive bracket (N). N O P 6 Slide the bracket away from the bottom of the chassis, and then pull it up and out of the chassis (O). 7 Make sure the jumper on the new drive is in the CS (Cable Select) position. Below is a drive with a Cable Select jumper installed. Your drive may vary. CS SL MA 8 Attach the power cable to the back of the drive.
9 Make sure you attach the connector marked Master on the IDE ribbon cable to the back of the primary hard drive. After this primary connection is attached, twist the remaining part of the cable marked Slave on that same IDE ribbon cable and connect it to the second hard drive. MA ST ER SL AV E To C PU WARNING: Make sure the IDE cable end labeled Master is connected to the primary hard drive.
10 Place the second hard drive inside the chassis and align it to the screw holes (P) on the front of the chassis. Use four regular 6/32 x ¼” (equivalent length is 0.64 cm) screws (not included with your PC) to secure the hard drive to the front of the PC. Insert the screws from the front of the PC chassis into the drive. Tighten the screws. 11 Connect the end of the IDE cable labeled CPU to the motherboard.
12 Place the hard drive bracket over the new second hard drive, align the four tabs to the holes on the front of the chassis, and then slide it toward the bottom of the chassis until it snaps into place (Q). R Q 13 Attach the two screws to the hard drive bracket (R). 14 Replace the preinstalled hard drive. See page 116. 15 Replace the front panel. See page 108. 16 Replace the side panel. See page 106. removing a second hard drive 1 Remove the side panel. See page 105. 2 Remove the front panel.
5 Remove the two screws on the hard drive bracket (N). N O P 6 Slide the bracket away from the bottom of the chassis (O), and then pull it up and out of the chassis. 7 Remove the four screws on the front of the chassis to release the hard drive from the front of the chassis (P). Pull the hard drive out of the chassis. 8 Make a note of each cable attached to the second hard drive before removing the cables. Remove the IDE and power cables from the back of the second hard drive.
adding memory The motherboard contains sockets for DDR DIMMs (double data rate dual inline memory modules). To determine the memory capacity and speed of the memory module your PC model uses, and for specific memory module information and specifications go to the Web site listed in your Warranty & Support Guide and click the Support link. The motherboard contains 184-pin DDR DIMM sockets. The number of sockets depends on which model you have.
removing a memory module 1 Remove the side panel that has thumbscrews. See page 105. 2 Gently lay the PC on its side. 3 Locate the memory sockets on the motherboard. 4 Move any cabling out of the way, if necessary. 5 Push down the two retaining clips on the ends of the socket until the memory module pops out of the socket. Hold the memory module by its edges only, as you lift it away from the socket. Store it in its antistatic packaging. WARNING: Do not pull the memory module out of the socket.
installing a memory module 1 See “removing a memory module” on page 124. 2 Holding the new memory module by its edges only, remove it from the antistatic packaging. (Avoid touching the memory chips or the gold contacts on the module.) The memory module has one or two small notches on the lower edge, which fit into raised bumps in the memory socket. 3 Hold the memory module in alignment with the socket, aligning the notches with the bumps.
removing an add-in card 1 Remove the side panel that has thumbscrews. See page 105. 2 Gently lay the PC on its side. 3 To prepare an empty card slot for a new card, loosen the screw of the expansion slot cover. Remove the cover of the empty slot. 4 If you are replacing a card, make a note of any external or internal cables attached to the card, and then disconnect them. 5 Loosen the screw on the bracket of the card you are replacing. 6 Hold the bracket and the far top corner of the card.
installing an add-in card 1 Insert the new card into the slot and push straight down. Make sure the card is properly seated. 2 Attach the screw to secure the card you have replaced. 3 Connect any external or internal cables attached to the card. 4 Replace the side panel. See page 106. NOTE: If the new card or device isn’t working, read through the card manufacturer’s installation instructions, and recheck all connections, including those to the card, power supply, keyboard, and monitor.
replacing the battery A lithium battery on the motherboard provides backup power for the PC’s timekeeping capability. The battery has an estimated life expectancy of seven years. When the battery starts to weaken, the date and time may be incorrect. If the battery fails, replace it with a CR2032 lithium battery (3 volt, 220mAH rating) or an equivalent battery. WARNING: There is danger of explosion if the battery is incorrectly replaced. Replace only with the same, or equivalent, type of battery.
upgrading and servicing the pc (2) chassis features of the pc Before you begin, identify your computer chassis using the illustrations below. On the top of some computers is a CD holder (A). You can store CDs inside this compartment, so you can quickly locate them. This feature is not available on all models. To connect components to the front of the PC, flip open the port cover (B) and plug the cables into the corresponding connectors.
opening the computer WARNING: The PC is heavy; be sure to use ergonomically correct lifting procedures when moving the computer. WARNING: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the computer. Place cards on a conductive foam pad or inside the conductive wrapper they came in; do not place the cards on top of the wrapper.
removing the side panel You must remove the side panel to add memory, insert add-in cards, install or remove drives, or change the battery: 1 Turn off the computer and all peripherals. 2 Disconnect the modem/telephone cable. 3 Disconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor). 4 Loosen the two thumbscrews on the right side of the back panel. The first time you loosen these screws you’ll need a flathead screwdriver.
6 Grasp the handle (A) with your other hand and pull the panel toward you until it stops. A 7 Lift the panel up and out. Set the panel aside. removing the fan duct NOTE: If your computer does not have a fan, skip this procedure. To access some components on the motherboard, you may need to remove the fan duct. NOTE: Make sure the computer is turned off and the modem/telephone cable and power cord are disconnected from the computer. 1 Remove the side panel (see “removing the side panel” on page 131).
3 To disengage the fan duct (B), push down the two tabs (C). You can push with your fingers or a pen. C B 4 Rotate the fan duct down and out to remove it from the chassis. removing the drive cage The PC has two drive cages. The top cage that holds the CD or DVD drive(s) is stationary. The bottom cage that holds the diskette drive and hard drive is removable. You may need to remove this bottom drive cage to access internal components or to add or replace a hard drive.
5 Push down on the drive cage release tab (D). D 6 Hold the release tab down as you rotate the cage up and lift it out.
adding memory The motherboard contains sockets for either DIMMs (dual in-line memory modules), or DDR DIMMs (double data rate dual in-line memory modules), depending on which PC model you have. To determine which type of memory module your PC uses, and for specific memory module information and specification, go to the Web site listed in your Warranty and Support Guide and click the Support link. The motherboard contains 168-pin DIMM sockets or 184-pin DDR DIMM sockets.
ddr dimms DDR DIMMs must be 184-pin unbuffered DDR SDRAM (double data rate synchronous dynamic random access memory). The PC ships with one or more memory modules, but you can replace the existing memory module(s) with higher-capacity ones. You can install 64 MB, 128 MB, 256 MB, or 512 MB memory modules in the computer. installing a memory module 1 Turn off the computer and all peripherals. 2 Disconnect the modem/telephone cable.
8 Holding the new memory module by its edges only, remove it from the antistatic packaging. (Avoid touching the memory chips or the gold contacts on the module.) The memory module has one or two small notches on the lower edge that fit into raised bumps in the memory socket. 9 Hold the memory module in alignment with the socket, aligning the notches with the bumps. DIMM DDR DIMM 10 Push straight down on top of the memory module until it is fully seated in the socket.
removing a memory module 1 Turn off the computer and all peripherals. 2 Disconnect the modem/telephone cable. 3 Disconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor). 4 Remove the side panel and the fan duct (see “removing the side panel” on page 131 and “removing the fan duct” on page 132). 5 Locate the memory sockets on the motherboard. 6 Move any cabling out of the way, if necessary.
installing add-in cards At some point, you may want to add a PCI or AGP card to the computer to accommodate a new component, such as a scanner, or to upgrade an existing card. WARNING: Do not overload the system by installing add-in cards that draw excessive current. The system is designed to provide 2 amps (average) of +5 V power for each board/card in the computer.
7 If you are replacing a card, disconnect any external and/or internal cables attached to the card. 8 Loosen the screw on the bracket of the card you are replacing (F). 9 Hold the metal bracket and the far top corner of the card. Carefully remove the card by pulling the card straight out of the expansion slot. 10 Insert the new card into the slot and push straight down. Make sure the card is properly seated. 11 Attach the screw to secure the card you have replaced (F).
if the new card or device isn’t working Read through the card manufacturer’s installation instructions, and recheck all connections, including those to the card, power supply, keyboard, and monitor. If the problem still exists, run the BIOS setup program and load the default settings, and then save and exit. adding and removing drives You can install a second hard drive into the system or replace the existing hard drive. In addition, you can replace the existing diskette or optical drives.
removing the preinstalled hard drive You need to remove the hard drive from the chassis if you want to replace it with a higher-capacity drive or if you want to safeguard your data when sending the computer out to be repaired. To remove the preinstalled hard drive: 1 Turn off the computer and all peripherals. 2 Disconnect the modem/telephone cable. 3 Disconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor).
6 Remove the screw (A) on each side of the diskette drive. A NOTE: The second screw (A) is on the other side of the drive cage (not pictured). 7 Pull the diskette drive out. To install a new diskette drive: 1 Slide the diskette drive into the drive cage, until the two screw holes align. 2 Attach the screws on each side of the drive cage. To reassemble the computer: 1 Replace the drive cage (see “replacing the drive cage” on page 133). 2 Reattach the cables to the back of the hard and diskette drives.
replacing the optical drive Your computer comes with one or two optical drives (CD-ROM, DVD, and/or CD-Writer or DVD+RW) in the top two bays that you can replace or upgrade. To remove the existing optical drive: 1 Turn off the computer and all peripherals. 2 Disconnect the modem/telephone cable. 3 Disconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor). 4 Remove the front cover: Locate the small release hole (A) on the top of the computer.
7 If you are adding a drive to an empty lower bay, remove the bay insert by putting your fingers in the holes (B) and pulling the insert toward you and out of the computer. Skip to the next section, “To install a new optical drive.” B 8 Locate the screws (C and D) on the optical drive. C D NOTE: The location of the screws varies, depending on the computer chassis you have. Make sure to identify your chassis on page 129, and refer to the appropriate optical drive drawings.
9 If you are removing the optical drive in the lower optical drive bay, remove the two screws (D) on the drive and push the drive partway out through the front of the computer. Or If you are removing the upper optical drive, remove the screws (C and D) on both optical drives and push both drives partway out through the front of the computer. (This allows better access to the cables at the back of the drive.
To install a new optical drive: NOTE: Make sure the jumper on the new drive is in the CS (Cable Select) position. 1 Slide the new optical drive through the front of the computer. Don’t slide the drive in all the way — you need room to attach the cables. 2 Connect the cables to the back of the drive(s). 3 Push the drive(s) all the way in, align the screw holes and insert the screws as follows: • upper drive bay, full-sized drive — use C screw holes. • lower drive bay, full-sized drive — use D screw holes.
3 Lift the door of the CD holder located on the top of the chassis, if your computer has one (Chassis II and Chassis III only). NOTE: If your computer has a top door and you don’t lift the door of the CD holder before you attach the front cover, the front cover will not fit properly and could break, if forced. 4 Locate the notches (J) near the bottom of the front cover. The location of the notches will vary slightly, depending on your model. J 5 Locate the knobs (K) on the front face of the chassis.
6 Hook the notches onto the knobs. 7 Press the front cover toward the chassis until it snaps into place. 8 Close the door of the CD holder located on the top of the chassis, if your computer has one (Chassis II and Chassis III only). 9 Reconnect the power cord and all other cables. 10 Reconnect the modem/telephone cable. 11 Turn on the computer and all peripherals. 12 Install any software drivers supplied by the drive manufacturer.
3 Disconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor). 4 Remove the side panel (see “removing the side panel” on page 131). 5 If necessary to reach the battery, remove the drive cage (see “removing the drive cage” on page 133). 6 If necessary to reach the battery, remove the fan duct (see “removing the drive cage” on page 133). 7 If any cards restrict access to the battery: • Remove the add-in card bracket. (See 7–9 of “installing add-in cards” on page 139.
replacing the drive cage 1 Holding the drive cage at a 45-degree angle, slide the two nubs (A) on the drive cage into the guides (B) on the chassis. A B NOTE: The second nub (A) is on the other side of the drive cage (not pictured). 2 Align the track (C) on the drive cage with the guide (D) on the stationary drive cage.
3 Push the removable drive cage firmly against the stationary cage as you rotate the removable drive down into position. 4 To make sure that the cage is locked into position, grasp the drive cage and pull up forcefully. NOTE: If you are able to remove the drive cage without pressing the release tab, you didn’t properly align the track with the guide. Repeat steps 1–4 above.
replacing the fan duct NOTE: If your computer does not have a fan, skip this procedure. 1 Holding the fan duct at a 45-degree angle, align the bottom of the duct with the hole on the fan holder. 2 Rotate the fan duct into position and make sure it’s securely locked.
replacing the side panel 1 Lay the side panel on top of the chassis, aligning the notches on the panel with the holes on the chassis. 2 Slide the side panel forward until it locks in place. 3 Tighten the thumbscrews on the side panel.
index 5.
creating CDs using Windows Media Player, 64 creating CDs with RecordNow!, 63 creating recovery discs, 95 creating Recovery Tools CD, 96 customizing keyboard buttons, 29 erase disc, 63 erased software, 97 Ethernet about, 9 connecting, 9 D faxes, standby mode, 11 finding software programs, 17 floppy disk.
Internet Service Provider (ISP), defined, 31 InterVideo WinDVD Player, using, 58 K keyboard customizing buttons, 29 features, 21, 22 indicators, 26 troubleshooting, 87 types of buttons, 26 using, 21 wireless, 24 keyboard keys alphanumeric, 24 arrow, 25 edit, 25 function keys, 25 numeric, 26 L language selecting for dual-language Video CD, 61 LEDs, defined, 23 logging off, 16 M manuals, online, 41 memory card reader card types, 50 memory, adding, 101 microphone adjusting volume, 47 using, 46 using with mu
standby mode, about, 11 standby mode, automatic, 13 standby mode, manual, 11 System Recovery, 92 System Restore, 92 transferring files and settings to new PC, 14 troubleshooting, 79 turning off, 11 turning on, 10 viewing PC image on TV, 68 PC Help & Tools, 18 PC Recovery CD-DVD Creator program, 95 peripherals, 10 docking a device, 70 pictures, managing, 48 playing DVD movies, 58 disc types, 65 pointer speed, adjusting, 20 power management settings, modifying, 13 Print button, not working, 87 printer trouble
Support messages, 39 telephone numbers, 41 surface, using mouse on, 18 System Recovery, 97 starting, if PC is not responding, 99 starting, if PC is responding, 98 using recovery discs, 94 warning, 98 when to use, 92 System Restore, 92, 96 system updates, 39 T television, viewing PC image on a TV, 66 terminology for DVD, 58 tips, 39 transferring information to your new PC, 14 troubleshooting, 79 turning off PC, 11, 91 turning on PC first time, 10 troubleshooting, 79 TV connecting, 66 disconnecting, 69 TV-ou
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