Warranty and Support Guide

3
Where to Get Help
Follow these steps when you need help from HP:
1 Check the setup poster and the User’s Guide for help
with setting up and using your PC.
2 For faster help, be sure to register your HP Pavilion
home PC by using the Electronic Registration program
on your PC or on the Web at
www.hp.com/apac/register
3 Use Help on your PC to get help with your hardware
and software. Click Start and then click Help and
Support.
4 For help online, go to the HP Customer Care Center
Web site at
http://www.hp.com/support
for technical information or to get software updates.
5 If you have not solved the problem, call the
HP Customer Care Center at the appropriate number
below.
Singapore: 6272 5300
Hours: M–F 8:30–9:30,
Sat. 8:30–12:30 Sing. Time
Hong Kong SAR: 2802 4098
Macau SAR: 0800-366
Hours: M–F 9–6, Sat. 9–1
Indonesia: (21) 350-3408
Hours: M–F 8–5, Sat. 8–12
Malaysia: 1-800-805-405
Hours: M–F 8:30–9:30, Sat. 8:30–12:30
Philippines: (2) 867-3551
Hours: M–F 8:30–9:30, Sat. 8:30–12:30
Thailand: (2) 353-9000
Hours: M–F 8:30–9:30, Sat. 8:30–12:30
Vietnam: Call your retailer.
Hours are subject to change without notice.
HP Support Web site:
http://www.hp.com/support
HP Registration Web site:
http://www.hp.com/apac/register
Software Support
If you have questions about your software, call or
visit your software vendor’s Web site. The appropriate
number or Web address is listed below. Some of these Web
addresses may be listed in the Favorites list found in your
Internet Explorer browser. Phone and e-mail support may
not exist if no information is given. For software not listed,
the HP Customer Care Center provides 30-day limited
support. All software titles, below, may not be included
with your PC.
Acrobat Reader by Adobe
www.pacific.adobe.com/support/main.html
GameChannel by WildTangent
[e-mail]
www.wildtangent.com
InterVideo Home Theater by InterVideo
[e-mail]
www.intervideo.com
MusicMatch Jukebox
[e-mail]
www.musicmatch.com/form/support/tech
Norton AntiVirus 2003 by Symantec
www.symantec.com/region/reg_ap/servsupp.html
Norton Personal Firewall by Symantec
www.symantec.com/region/reg_ap/servsupp.html
RecordNow! by Sonic
(w/DVD-ROM or DVD+RW/+R option only)
support.sonic.com/default.htm
ShowBiz 2 by ArcSoft
(w/FireWire
®
[IEEE 1394] or DVD+RW/+R option only)
www.arcsoft.com/support/supportmain.html
Simple Backup for My Pictures by Sonic
www.sonic.com/products/simplebackup/default.asp
WinDVD by InterVideo
(w/DVD-ROM or DVD+RW/+R option only)
[e-mail]
www.intervideo.com