Warranty and Support Guide

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Unless otherwise stated, and to the extent permitted by
local law, new HP Hardware Products may be
manufactured using new materials or new and used
materials equivalent to new in performance and reliability.
HP may repair or replace HP Hardware Products (a) with
new or previously used products or parts equivalent to
new in performance and reliability, or (b) with equivalent
products to an original product that has been
discontinued. Replacement parts are warranted to be free
from defects in material or workmanship for
ninety (90) days or, for the remainder of the Limited
Warranty Period of the HP Hardware Product they are
replacing or in which they are installed, whichever
is longer.
HP will, at its discretion, repair or replace any component
or hardware product that manifests a defect in materials
or workmanship during the Limited Warranty Period. All
component parts or hardware products removed under
this Limited Warranty become the property of HP. In the
unlikely event that your HP Hardware Product has
recurring failures, HP, at its sole discretion, may elect to
provide you with (a) a replacement unit of HP’s choosing
that is the same or equivalent to your HP Hardware
Product in performance or (b) to give you a refund of your
purchase price or lease payments (less interest) instead of
a replacement. This is your exclusive remedy for
defective products.
EXCLUSIONS
HP DOES NOT WARRANT THAT THE OPERATION OF
THIS PRODUCT WILL BE UNINTERRUPTED OR
ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE
THAT OCCURS AS A RESULT OF YOUR FAILURE TO
FOLLOW THE INSTRUCTIONS INTENDED FOR THE
HP HARDWARE PRODUCT.
This Limited Warranty does not apply to expendable or
consumable parts and does not extend to any product
from which the serial number has been removed or that
has been damaged or rendered defective (a) as a result of
accident, misuse, abuse, contamination, improper or
inadequate maintenance or calibration or other external
causes; (b) by operation outside the usage parameters
stated in the user documentation that shipped with the
product; (c) by software, interfacing, parts or supplies not
supplied by HP; (d) improper site preparation or
maintenance; (e) virus infection; (f) loss or damage in
transit; or (g) by modification or service by anyone other
than (i) HP, (ii) an HP authorized service provider, or
(iii) your own installation of end-user replaceable HP or
HP approved parts if available for your product in the
servicing country/region.
YOU SHOULD MAKE PERIODIC BACKUP COPIES
OF THE DATA STORED ON YOUR HARD DRIVE OR
OTHER STORAGE DEVICES AS A PRECAUTION
AGAINST POSSIBLE FAILURES, ALTERATION, OR
LOSS OF THE DATA. BEFORE RETURNING ANY
UNIT FOR SERVICE, BE SURE TO BACK UP DATA
AND REMOVE ANY CONFIDENTIAL,
PROPRIETARY, OR PERSONAL INFORMATION. HP
IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS
OF ANY PROGRAMS, DATA, OR REMOVABLE
STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR
THE RESTORATION OR REINSTALLATION OF ANY
PROGRAMS OR DATA OTHER THAN SOFTWARE
INSTALLED BY HP WHEN THE PRODUCT IS
MANUFACTURED. UNITS SENT IN FOR SERVICE
MAY HAVE THE DATA ERASED FROM THE HARD
DRIVE AND THE PROGRAMS RESTORED TO THEIR
ORIGINAL STATE.
Exclusive Remedy
TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW,
THESE TERMS AND CONDITIONS CONSTITUTE THE
COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT
BETWEEN YOU AND HP REGARDING THE
HP HARDWARE PRODUCT YOU HAVE PURCHASED OR
LEASED. THESE TERMS AND CONDITIONS SUPERSEDE
ANY PRIOR AGREEMENTS OR REPRESENTATIONS —
INCLUDING REPRESENTATIONS MADE IN HP SALES
LITERATURE OR ADVICE GIVEN TO YOU BY HP OR AN
AGENT OR EMPLOYEE OF HP — THAT MAY HAVE BEEN
MADE IN CONNECTION WITH YOUR PURCHASE OR
LEASE OF THE HP HARDWARE PRODUCT. No change to
the conditions of this Limited Warranty is valid unless it is
made in writing and signed by an authorized
representative of HP.
Limitation of Liability
IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS
WARRANTED ABOVE, HP’S MAXIMUM LIABILITY UNDER
THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE
LESSER OF THE PRICE YOU HAVE PAID FOR THE
PRODUCT OR THE COST OF REPAIR OR REPLACEMENT
OF ANY HARDWARE COMPONENTS THAT
MALFUNCTION IN CONDITIONS OF NORMAL USE.
EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP
BE LIABLE FOR ANY DAMAGES CAUSED BY THE
PRODUCT OR THE FAILURE OF THE PRODUCT TO
PERFORM, INCLUDING ANY LOST PROFITS OR
SAVINGS OR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES. HP IS NOT LIABLE FOR
ANY CLAIM MADE BY A THIRD PARTY OR MADE BY
YOU FOR A THIRD PARTY.