HP Pavilion Notebook PC Setup Guide
Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein.
HP Software Product License Agreement Your HP Pavilion Notebook PC contains factory-installed software programs. Please read the Software License Agreement before proceeding. Carefully read this License Agreement before proceeding to operate this equipment. Rights in the software are offered only on the condition that the customer agrees to all terms and conditions of the License Agreement. Proceeding to operate the equipment indicates your acceptance of these terms and conditions.
Transfer of Rights in Software. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party. Sublicensing and Distribution.
Contents Introducing the Pavilion Notebook PC........................................................................... 7 Taking Inventory .......................................................................................................... 8 Software provided on your Pavilion ....................................................................... 8 To find more information........................................................................................
Configuring and Expanding Your Computer.............................................................. 43 Installing RAM Modules ............................................................................................ 44 Removing RAM Modules........................................................................................... 45 Replacing a Hard Disk Drive...................................................................................... 46 Expanding the Hibernate Partition.......................
Introducing the Pavilion Notebook PC Setup Guide 7
Introducing the Pavilion Notebook PC Taking Inventory Taking Inventory • HP Pavilion Notebook PC. • Main battery. • AC adapter and power cord. • Telephone cord—if your Pavilion includes a modem. • Quick Start sheet. • The Pavilion Setup Guide. • Pavilion Recovery CD, which includes Windows recovery and Windows drivers. • Microsoft Windows manual. Software provided on your Pavilion Software Function QuickLink III Permits fax transfer to fax machines and fax software—and permits data transfer.
Introducing the Pavilion Notebook PC Taking Inventory Intuit Quicken 2000 Allows you to manage and organize your finances, including checkbook balancing, bill paying, and budget development. Ravisent DVD Player For computers with a DVD drive, controls DVD play. HP e-center Provides easy access to preferred Internet sites that enhance business productivity. HP DiagTools Provides basic and advanced hardware diagnostic tests.
Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Identifying the Parts of the Pavilion Notebook Front view 1 Latch to open the Pavilion 2 Built-in microphone 3 Blue power button 4 Status lights 5 Built-in speakers 6 Touch pad (pointing device) 7 Click buttons 8 CD player power (on selected CD-ROM and DVD models) 10 Setup Guide
Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook 9 CD player buttons (on selected CD-ROM and DVD models) 10 CD-ROM drive or DVD drive 11 Kensington lock slot (security connector) 12 Modem phone jack (on selected models) Side view 13 PC Card eject buttons 14 PC Card and CardBus slots (upper and lower) 15 Floppy disk drive Setup Guide 11
Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Rear view 16 Parallel port 17 Serial port 18 VGA port (external monitor) 19 Audio out (external speaker) 20 Microphone jack 21 Infrared port 22 USB port 23 PS/2 port 24 AC adapter jack 12 Setup Guide
Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Bottom view 25 Battery 26 Battery latch 27 RAM expansion cover 28 Hard disk drive 29 Hard disk drive latch and locking screw 30 System-off button (for resetting computer) 31 Port replicator connector Setup Guide 13
Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Status lights 1 Power 2 AC connected 3 Battery 4 Caps Lock 5 Num Lock 6 Scroll Lock 7 Floppy disk drive access 8 Hard disk drive access 9 CD-ROM or DVD access 14 Setup Guide
Introducing the Pavilion Notebook PC Setting Up the Computer Setting Up the Computer To install the battery WARNING Do not mutilate, puncture, or dispose of batteries in fire. A battery can burst or explode, releasing hazardous chemicals. A rechargeable battery must be recycled or disposed of properly. Your computer is shipped with the battery installed.
Introducing the Pavilion Notebook PC Setting Up the Computer To connect a phone line Selected Pavilion models have a built-in modem. If your computer does not have one, you can instead use a PC Card modem or an external modem to connect to a phone line. 1. Plug one end of the phone cable into the (modem) phone jack on the computer. Be sure the cable clicks into place. 2. Plug the other end of the phone cable into a telephone jack.
Introducing the Pavilion Notebook PC Setting Up the Computer The power status light (see “Status lights” on page 14) reports the following: • Steady green light: computer is on. • Slow blinking: computer is in System Standby or Suspend mode. • No light: computer is off or in Hibernate mode. See “Managing Power Consumption” on page 38 for information about turning off your Pavilion. Hint If your computer does not turn on when operating on battery power, the battery may be out of power.
Introducing the Pavilion Notebook PC Setting Up the Computer Before you begin, connect the AC adapter to your notebook, since your battery may not be sufficiently charged to complete the Windows setup. Also, be sure to connect the notebook to the phone line. For information on connecting your modem, see “To connect a phone line” on page 16. 1. Press the blue power button. 2. The Windows Setup program starts automatically. 3. Follow the instructions as they appear on the screen.
Introducing the Pavilion Notebook PC Setting Up the Computer By fax If a printer is connected to your computer, you can print a copy of your registration and register by fax. You will find the fax number on the registration form. Hint Be sure to provide a Personal Identifier during registration, such as your mother’s maiden name or any other short set of characters that you always remember. Whenever you call for service, this information allows us to authenticate you as the owner of this notebook.
Introducing the Pavilion Notebook PC Setting Up the Computer 2. Reset the power management features. • Select Start, Settings, Control Panel, Power Management. • Reset power management features as you prefer. (For example, you can use the pulldown menu under Power schemes and select the Portable/Laptop power scheme, which is appropriate for most mobile users.) • Click Apply and click OK.
Using the Pavilion Notebook PC Setup Guide 21
Using the Pavilion Notebook PC Operating the Computer Operating the Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. Press and hold Fn while pressing the appropriate key. (Press and hold Ctrl+Alt with the appropriate key when using an external keyboard.
Using the Pavilion Notebook PC Operating the Computer To use the touch pad The touch pad, a touch-sensitive pointing device that controls the motion and speed of the pointer on the screen, is built into your Pavilion. 1. Move a thumb or finger across the touch pad in the direction you want the pointer to move. 2. Use the click buttons, which function like the left and right buttons on a mouse, to make your selection. You can also tap on the touch pad instead of clicking a button.
Using the Pavilion Notebook PC Working in Comfort Working in Comfort WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For more information about reducing your risk, visit our ergonomics Web site at www.hp.com/ergo. Thank you for selecting HP computing equipment. To optimize your comfort and productivity, it is important that you set up your work area correctly and use your HP equipment properly.
Using the Pavilion Notebook PC Working in Comfort RSI also has been observed in those who frequently engage in activities such as carpentry, knitting, housework, gardening, tennis, windsurfing and lifting children. What causes RSI? The specific causes of RSI have not been established. Nevertheless, the incidence of RSI has been associated with a variety of risk factors, including: • Too many uninterrupted repetitions of an activity or motion. • Performing an activity in an awkward or unnatural posture.
Using the Pavilion Notebook PC Working in Comfort Your Chair It's very important that your chair provides a comfortable sitting position and offers the following features: • A stable base, such as five legs with casters. Make sure the casters are designed for the type of floor you have in your workspace, whether it is bare or carpeted. • A height- and tilt-adjustment feature. It should be easy to adjust your chair height from 40 cm to 52 cm (15.5 inches to 20.
Using the Pavilion Notebook PC Working in Comfort • A freely rotating swivel so you can move easily from side-to-side. • Fully adjustable and padded armrests. The chair arms should not interfere with adjusting the chair or moving it close to your work surface. Your Work Surface Ideally, you should be able to adjust the height of your work surface. A simple way to ensure your work surface is at the correct height is to first adjust the height of the seat-pan of your chair.
Using the Pavilion Notebook PC Working in Comfort • Head: Your head should be upright or tilted slightly forward. Avoid working with your head or trunk twisted. • Overall: Change your position frequently and take regular breaks to avoid fatigue. Setting Up Your HP Computing Equipment Make sure that all the elements of your HP computer system—monitor, document holder, keyboard, mice and other input devices, and headphones and speakers—are optimally arranged and adjusted to meet your personal requirements.
Using the Pavilion Notebook PC Working in Comfort • To avoid obscuring your view, the screen should be positioned perpendicular to your line of sight; that is, straight on. • To avoid glare or reflection, try to position the monitor so the screen is at a right angle to your window rather than in front of it. If reflection or glare persists, tilting the screen forward may help. • Maintain a comfortable viewing distance to the screen.
Using the Pavilion Notebook PC Working in Comfort • To help reduce stress on your neck and prevent eye fatigue, try to minimize the movement of your head and eyes while using a document holder. Your HP Keyboard The proper positioning and use of your HP keyboard is important when using HP computing equipment. Be sure to observe the following recommendations to optimize your comfort and safety: • We recommend you place your keyboard in front of the screen or document holder, whichever is viewed the most.
Using the Pavilion Notebook PC Working in Comfort can place unnecessary stress on the tendons and muscles in your hands, wrists, and forearms. • Make sure that your hands are in a neutral position when you use your keyboard. This means that your forearms, wrists, and hands should be in a straight line. • The keyboard has a low profile to help prevent excessive bending of your wrists while typing. Literature suggests that you should not bend your wrists sideways or more than 10 degrees up or down.
Using the Pavilion Notebook PC Working in Comfort • Hold the mouse gently by draping your fingers over it. Keep your hand relaxed and fingers loose. Do not grip the mouse tightly. • It takes very little pressure or force from your fingers to activate the buttons or scroll wheel on your mouse, scrolling mouse, trackball, or other input device. Using too much force can place unnecessary stress on the tendons and muscles in your hands, wrists, and forearms.
Using the Pavilion Notebook PC Working in Comfort General • Work Surface Height: Adjust either your seat height, work surface, or both, to position the work surface at approximately elbow height. • Work Surface Arrangement: Make sure frequently used equipment is within easy reach. For example, if you are primarily using the keyboard, place it directly in front of you, not to the side. If you are primarily using the mouse, place it in front of your hand or arm.
Using the Pavilion Notebook PC Working in Comfort Overall • Look away from the screen from time to time to help reduce eyestrain. Focus on distant objects briefly, and blink periodically to lubricate your eyes. You also should have your eyes checked on a regular basis and ensure your eyeglass prescription is suitable for working on a monitor screen. • Remember to occasionally shift position and move your body. Keeping your body in one position for long periods is unnatural and stressful.
Using the Pavilion Notebook PC Working in Comfort Preparing Your Mobile Work Environment • Use a chair that provides good support for your lower back. If an adjustable chair is not available, you can use a pillow or rolled-up towel to provide lower back support. • Try to keep your thighs parallel to the floor and your feet flat on the floor. In a mobile environment, you can do this by using a phone book or briefcase to support your feet.
Traveling with Your Computer Setup Guide 37
Traveling with Your Computer Managing Power Consumption Managing Power Consumption When you are not using your computer, you will want to maximize battery operating time without compromising performance. It is not necessary to turn the computer off in order to reduce power consumption and extend battery life. Advanced Power Management (APM) provides both manual and automated tools for reducing power consumption. • Power management options may be invoked manually at any time by pressing the appropriate key.
Traveling with Your Computer Managing Power Consumption Hibernate Action Saves the current session to disk, then shuts down. Provides maximum power savings while still allowing you to recover the current session. When Press Fn+F5. Resume Press the blue power button to recover your current session. This takes several seconds. Hibernate can also occur automatically when: • Battery power reaches a critically low level (see “To respond to a low-battery warning” on page 41).
Traveling with Your Computer Using Battery Power Using Battery Power To check the battery status From the battery status light The battery status light (second from left) reports the following information: Green Orange Red AC attached—battery full AC attached—battery charging AC attached—battery will not accept charge From the Windows taskbar The System Tray on the Windows taskbar includes a power icon that allows access to more detailed battery status information.
Traveling with Your Computer Using Battery Power To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. First you will hear a high-pitched beep. Then, if you have not taken restorative action within a short time, the system hibernates. You won’t be able to turn the computer on again until you restore power by one of the following actions: • Plug in the AC adapter (see “To connect AC power” on page 15).
Configuring and Expanding Your Computer Setup Guide 43
Configuring and Expanding Your Computer Installing RAM Modules Installing RAM Modules The Pavilion Notebook provides an optional memory expansion slot for installing up to two RAM expansion modules. Use HP SDRAM modules only; EDO RAM is not supported. The computer chips are extremely static-sensitive. Static electricity can permanently damage computer chips. Carefully read the following caution information. CAUTION Handle the RAM module only by its edges.
Configuring and Expanding Your Computer Removing RAM Modules Removing RAM Modules After you remove the RAM expansion cover, do the following: 1. Release the two latches at the sides of the RAM expansion module by pushing them gently outward (away from the sides of the module). 2. When you release the latches, the free edge of the module pops up. 3. Pull the module out of the connector. 4. Replace the RAM expansion module door.
Configuring and Expanding Your Computer Replacing a Hard Disk Drive Replacing a Hard Disk Drive You’ll need a small Phillips screwdriver to complete this procedure. 1. From the Start menu, shut down the Pavilion. 2. Unplug the AC adapter, if present, and remove the battery. 3. Turn the unit bottom side up. 4. Use a screwdriver to remove the hard disk drive locking screw. 5. Slide and hold the hard disk drive latch. 6. Slide the hard disk drive toward the edge of the Pavilion, then lift out. 7.
Configuring and Expanding Your Computer Expanding the Hibernate Partition Expanding the Hibernate Partition You can create the Hibernate partition by booting from the Recovery CD. The partitioning and recovery process takes approximately 20 minutes—do not interrupt the process or unplug the AC adapter until the process is completed. CAUTION This procedure will format the hard disk drive and erase all data on the disk. Be sure to back up all data from your hard disk before you begin this procedure.
Service and Support Setup Guide 49
Service and Support Hewlett-Packard Limited Warranty Statement Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Duration sheet included with your Pavilion.
Service and Support Hewlett-Packard Limited Warranty Statement EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Service and Support Getting Support for Your Pavilion PC Getting Support for Your Pavilion PC HP offers a number of ways that you can get technical support for your Pavilion. If you have questions or problems, here are the resources available to you: • Look up information in the electronic User’s Guide. • Visit the Pavilion Notebook Web site. • Visit the HP Customer Care Web site. • Call HP support.
Service and Support Getting Support for Your Pavilion PC • Electronic manuals • Troubleshooting solutions Viewing the Tips and Troubleshooting File If you are experiencing a specific problem with your Pavilion Notebook, review the Tips and Troubleshooting file located on the Web site. To view the Tips and Troubleshooting file: 1. Go to the www.hp.com/notebooksWeb site. 2. Click Pavilion Notebook PCs. 3. Click the Technical Support button. 4. Choose the Pavilion N3100 Series. 5.
Service and Support Getting Support for Your Pavilion PC To call the HP Customer Care Center If you are unable to solve a problem with your Pavilion, you can call the HP Customer Care Center. The Customer Care Center will assist you at no charge, during the term of the warranty; you are responsible only for the telephone charge.
Service and Support Obtaining Repair Service Obtaining Repair Service To receive warranty repair service To receive warranty repair service, contact the HP Customer Care Center in the U.S. at 970-635-1000. The support technician will help qualify your unit for warranty repair based on the warranty applicable to your unit and original purchase date, and will provide you with repair processes.
Solving Problems with your Computer Setup Guide 57
Solving Problems with your Computer Troubleshooting Techniques Troubleshooting Techniques You will find solutions to common problems and troubleshooting techniques in the Tips and Troubleshooting file on the HP Pavilion Notebook Web site, www.hp.com/notebooks or www.europe.hp.com/notebooks (European mirror). This file also describes BIOS settings, system specifications, and advanced capabilities and procedures.
Solving Problems with your Computer Testing Hardware Operation Testing Hardware Operation The Pavilion Notebook DiagTools program provides two levels of testing: • Automated testing using the basic hardware test. • Advanced testing using individual hardware tests. The tests are designed to run after the system reboots. This ensures that the computer will be in a predictable state, so the diagnostic program can properly test the hardware components.
Solving Problems with your Computer Testing Hardware Operation ENTER Runs the highlighted test. F5 or SPACE Marks or unmarks the highlighted test. F6 Marks or unmarks all tests in the current menu. F7 Marks or unmarks all tests in all menus. F10 Runs all marked tests. 6. When you have finished running advanced tests, press ESC to exit. 7. If you want to view or save system and test information, press F4 twice to create a Support Ticket log file. (If you want to view the Support Ticket, press F7.
Solving Problems with your Computer Recovering and Reinstalling Software Recovering and Reinstalling Software You can use the Recovery CD to recover an original Pavilion build, or you can use it to install the HP custom software over a user-installed alternate operating system. The Recovery CD provides the Pavilion-specific Windows drivers to configure your custom system. Be sure to obtain the appropriate drivers for your operating system.
Specifications and Regulatory Information Setup Guide 63
Specifications and Regulatory Information Hardware and Software Specifications Hardware and Software Specifications For the most up–to–date information on Pavilion Notebook hardware and software specifications, go to the HP Pavilion Notebook Web site at www.hp.com/notebooks.
Specifications and Regulatory Information Safety Information Safety Information Power Cords The power cord supplied with the Pavilion AC adapter should match the plug and voltage requirements for your local area. Regulatory approval for the AC adapter has been obtained using the power cord for the local area. However, if you travel to a different area and need to connect to a different outlet or voltage, you should use one of the power cords listed below.
Specifications and Regulatory Information Safety Information Battery Safety • To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts. • The battery pack is suitable for use only with compatible Pavilion models. Check the Support and Service section of this Setup Guide for your local HP contact. • Do not disassemble. There are no serviceable parts inside. Do not dispose of the battery pack in fire or water.
Specifications and Regulatory Information Safety Information LED Safety The infrared port located on the back panel of the Pavilion is classified as a Class 1 LED (light-emitting diode) device according to International Standard IEC 825-1 (EN60825-1). This device is not considered harmful, but the following precautions are recommended: • If the unit requires service, contact an authorized HP service center—see the Pavilion Support and Service section of this Setup Guide.
Specifications and Regulatory Information Regulatory Information Regulatory Information This section presents information that shows how the Pavilion complies with regulations in certain regions. Any modifications to the Pavilion not expressly approved by Hewlett-Packard could void the authority to operate the Pavilion in these regions. U.S.A. The Pavilion generates and uses radio frequency energy and may interfere with radio and television reception.
Specifications and Regulatory Information Regulatory Information Declaration of Conformity (U.S.A.) Responsible Party: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304, U.S.A. (650) 857-1501 declares that the product(s) Trade name: Hewlett-Packard Company Product name: HP Pavilion Notebook PC Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2.
Specifications and Regulatory Information Regulatory Information International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed below. Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer: Hewlett-Packard Company Address: Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A.
Specifications and Regulatory Information Regulatory Information Supplementary Information: The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC, EMC Directive 89/336/EEC and IEC 825-1 and carries the CE marking accordingly. This device complies with Part 15 of the FCC Rules.
Index A AC adapter connecting, 15 status light, 14 Acrobat Reader, 8 address HP Customer Care Web site, 9 Pavilion Notebook Web site, 9 Adobe Acrobat Reader, 8 APM, 38 Audio Out jack location on Pavilion, 12 B battery installing, 15 location, 13 low power warning, 41 recharging, 15 safety, 66 status, 40 status light, 14 battery latch location, 13 BIOS updating, 52 BIOS Setup utility setting timeouts, 39 C Caps Lock status light, 14 CD-ROM access light location, 14 CD-ROM drive location, 11 chair, ergonomi
P parallel port location on Pavilion, 12 Pavilion ergonomics, 34 Pavilion Notebook Web site, 52, 58 Pavilion Notes, 9 PC Cards slots for, 11 phone jack location, 11 phone line connecting, 16 pointing device location, 10 using, 23 posture, 27 power button location, 10 connecting AC, 15 status light, 14 suspending, 38 power cords, 65 problems, solving, 53, 58 PS/2 port location on Pavilion, 12 Q Quicken, 9 QuickLink, 8 R RAM correct handling, 44 installing, 44 removing, 45 RAM cover location, 13 Ravisent DV
