Getting Started

Blink or beep codes: Interpreting POST diagnostic front panel LEDs and
audible codes .................................................................................................................. 17
HP Support Assistant ...................................................................................................... 17
Using HP PC Hardware Diagnostics ................................................................................ 17
Why run HP PC Hardware Diagnostics ......................................................... 17
How to access and run HP PC Hardware Diagnostics .................................. 17
Downloading HP PC Hardware Diagnostics to a USB device ....................... 17
Before you call for technical support ............................................................................. 19
Backing up, restoring, and recovering in Windows 8.1 or Windows 8 ........................... 20
Creating recovery media and backups ......................................................... 20
Restoring and recovering using Windows tools .......................................... 20
Using, updating, and maintaining your PC .......................................................................................................... 22
3 Getting Started in Windows 10 ...................................................................................................................... 23
Activating and customizing the software ........................................................................................................... 23
Activating the Windows Operating System ...................................................................................... 23
Downloading Windows updates ....................................................................................................... 23
Customizing the monitor display ...................................................................................................... 23
Turning off the computer .................................................................................................................................... 24
Finding more information ................................................................................................................................... 24
If you encounter issues ....................................................................................................................................... 24
Performing basic troubleshooting .................................................................................................... 25
Visual inspection: No boot, no power, no video ............................................................. 25
Blink or beep codes: Interpreting POST diagnostic front panel LEDs and
audible codes .................................................................................................................. 25
HP Support Assistant ...................................................................................................... 26
Using HP PC Hardware Diagnostics ................................................................................ 26
Why run HP PC Hardware Diagnostics ......................................................... 26
How to access and run HP PC Hardware Diagnostics .................................. 26
Downloading HP PC Hardware Diagnostics to a USB device ....................... 27
Before you call for technical support ............................................................................. 27
Backing up, restoring, and recovering in Windows 10 ................................................... 28
Creating recovery media and backups ......................................................... 28
Using Windows tools .................................................................................... 30
Restore and recovery ................................................................................... 30
4 Accessibility ................................................................................................................................................ 33
Supported assistive technologies ....................................................................................................................... 33
Contacting support .............................................................................................................................................. 33
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