Getting Started
Table of contents
1 Getting Started in Windows 7 ......................................................................................................................... 1
Activating and customizing the software ............................................................................................................. 1
Activating the Windows operating system ......................................................................................... 1
Downloading Windows 7 updates ....................................................................................................... 1
Installing or upgrading device drivers ................................................................................................ 1
Customizing the monitor display ........................................................................................................ 2
Turning off the computer ...................................................................................................................................... 2
Finding more information ...................................................................................................................................... 2
If you encounter issues .......................................................................................................................................... 2
Performing basic troubleshooting ...................................................................................................... 3
Visual inspection: No boot, no power, no video ............................................................... 3
Blink or beep codes: Interpreting POST diagnostic front panel LEDs and
audible codes .................................................................................................................... 4
HP Support Assistant ........................................................................................................ 4
Using HP PC Hardware Diagnostics .................................................................................. 4
Why run HP PC Hardware Diagnostics ............................................................ 4
How to access and run HP PC Hardware Diagnostics .................................... 4
Downloading HP PC Hardware Diagnostics to a USB device ......................... 4
Before you call for technical support ............................................................................... 5
Backing up, restoring, and recovering in Windows 7 ....................................................... 6
Creating recovery media ................................................................................ 7
System Restore .............................................................................................. 9
System Recovery .......................................................................................... 10
Using, updating, and maintaining your PC .......................................................................................................... 13
2 Getting Started in Windows 8 ....................................................................................................................... 14
Activating and customizing the software ........................................................................................................... 14
Activating the Windows Operating System ...................................................................................... 14
Downloading Windows 8 updates .................................................................................................... 14
Customizing the monitor display ...................................................................................................... 15
Turning off the computer .................................................................................................................................... 15
Finding more information ................................................................................................................................... 15
If you encounter issues ....................................................................................................................................... 15
Performing basic troubleshooting .................................................................................................... 16
Visual inspection: No boot, no power, no video ............................................................. 16
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