Getting Started

Turning off the computer
To properly turn off the computer, shut down the operating system software.
▲
Click the Start icon, click the Power icon, and then select Shut down.
– or –
From the taskbar, type settings, select Settings, type shut, and then click Turn off your PC.
Finding more information
NOTE: Some or all of the following documents are available on the computer hard drive.
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Getting Started—Helps you connect the computer and peripheral devices and set up factory-provided
software; also includes basic troubleshooting information should you encounter any problems during
initial startup.
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Hardware Reference Guide—Provides an overview of the product hardware, as well as instructions for
upgrading this series of computers; includes information on RTC batteries, memory, and power supply.
●
Maintenance and Service Guide (English only)—Provides information on parts removal and replacement,
troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments,
POST error messages, diagnostic indicator lights and error codes.
●
Regulatory, Safety and Environmental Notices—Provides safety and regulatory information that
ensures compliance with U.S., Canadian, and various international regulations.
Accessing User Guides (Windows systems)
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
2. Select My PC, select the Specifications tab, and then select User Guides.
Accessing User Guides (Linux systems)
Double-click the HP User Manuals icon on your desktop. Select the folder for your language. Select the guide
you wish to access.
If you encounter issues
There are several means to diagnose and resolve potential issues. HP provides several proprietary
diagnostics tools but recommends a sequential troubleshooting approach that addresses the most basic root
cause to the more complex. Steps include:
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Visual inspection
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Blink or beep codes
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HP Support Assistant (HPSA) troubleshooter
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HP PC Hardware Diagnostics
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HP Support
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System restore
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System recovery
24 Chapter 3 Getting Started in Windows 10