HP OpenView Service Assurance for Communication Networks HP OpenView Operations Online Help HP-UX, Solaris, Windows NT Manufacturing Part Number: J5119-90007 October 2001 © Copyright 2001 Hewlett-Packard Company.
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Contents 1. Introduction to HP OpenView Service Assurance for Communication Networks Product Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 HP OpenView Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 OV Telecom Extensions for OV Operations . . . . . . . . . . . . . . . . . . . . .11 OV Topology Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Using HP OpenView Operations Features. .
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1 Introduction to HP OpenView Service Assurance for Communication Networks HP OpenView Service Assurance for Communication Networks (OVSACN) is an integrated solution for managing IP devices, telecom equipment, system information, and software applications. It is based on the HP OpenView Operations (OVO) platform, including HP OpenView Network Node Manager (NNM), and is designed for the communications service provider.
Introduction to HP OpenView Service Assurance for Communication Networks See also: • “Introduction to the Topology GUI” online help, available from the Help button in the topology GUI.
Introduction to HP OpenView Service Assurance for Communication Networks Product Architecture Product Architecture Figure 1-1 shows a high-level view of the OVSACN network management system.
Introduction to HP OpenView Service Assurance for Communication Networks Product Architecture HP OpenView Operations The primary components of OVO are: • OVO Agent—The OVO agent processes run on managed nodes throughout the environment to collect messages from the processes running on those nodes. The OVO agent filters and formats these messages according to information in configured message source templates. It then forwards relevant information in the form of OVO messages to the OVO server.
Introduction to HP OpenView Service Assurance for Communication Networks Product Architecture devices and applications, so that an incoming message from a device or application can affect the status of an associated service. Service Navigator provides root cause analysis of service status issues. It can also show the services impacted by a particular failure condition listed in the message browser.
Introduction to HP OpenView Service Assurance for Communication Networks Product Architecture server acts as a server to the topology GUI by updating the problems and status information displayed in the topology GUI. • Topology GUI—The topology GUI consists of several presenters, including the map presenter and the problems presenter.
Introduction to HP OpenView Service Assurance for Communication Networks Using HP OpenView Operations Features Using HP OpenView Operations Features When used together, the OVO GUI and the topology GUI are powerful tools for managing your entire network. You can select a message in the OVO GUI and launch a presenter in the topology GUI to view further information about the selected message.
Introduction to HP OpenView Service Assurance for Communication Networks Using HP OpenView Operations Features Alternatively, in the scoping pane you can double-click on Applications:Telco iNOC->Highlight in Map, Show Problem or Show Problem History.
Introduction to HP OpenView Service Assurance for Communication Networks Relationship Between Messages and Problems Relationship Between Messages and Problems The OVO message browser and the topology GUI problems presenter contain similar information for managing telecom equipment.
Introduction to HP OpenView Service Assurance for Communication Networks Mapping of Tasks in the Topology GUI and the OVO GUI Mapping of Tasks in the Topology GUI and the OVO GUI The following table shows how to perform tasks in both the topology GUI and the OVO GUI. Task Steps in OVO GUI Steps in Topology GUI Own a problem Select the problem in the message browser. Click Own from the pop-up menu. Select the problem in the problems presenter. Click [Own].
Introduction to HP OpenView Service Assurance for Communication Networks Mapping of Tasks in the Topology GUI and the OVO GUI Task Steps in OVO GUI Steps in Topology GUI View problem history Select the problem in the message browser. Click Applications: Telco iNOC:Show Problem History in the Scoping pane, or click Telco iNOC:View Problem History from the Actions menu. Select the problem in the problems presenter. Click [History]. Locate a problem on the map Select the problem in the message browser.
Introduction to HP OpenView Service Assurance for Communication Networks Mapping of Tasks in the Topology GUI and the OVO GUI 18 Chapter 1
Index O OVO agent functions, 11 OVO operator GUI functions, 10 OVO server functions, 10 OVSACS overview, 7 S Service Navigator functions, 10 T telecom subagent functions, 11 topology adaptor functions, 11 topology GUI functions, 12 launching from OVO GUI, 13 topology server functions, 11 Index 19