User guide

2. On the Operations Manager server, restart these three services: OpsMgr Health Service,
OpsMgr SDK Service, and OpsMgr Config Service.
This resets the Operation Manager domain configuration and redistributes all management
packs to all managed hosts.
3. On the SCVMM console under administration modify the Operations Manager Root server.
This reestablishes the connection to the Operations Manager server.
4. On the management console, clear the PRO setting on the host group or cluster once.
After verification, a Job shows a completed update of the PRO setting.
5. Verify the PRO setting.
This reestablishes the PRO setting.
6. If properties such as SCVMM Object ID, SCVMM Type ID, PRO Recovery Level, PRO Monitoring
Level, and SCVMM Server are empty, wait for the next discovery cycle of the SCVMM server,
or initiate the SCVMM discovery cycle by opening a SCVMM PowerShell command prompt
and running the following commands:
Get-VMMServer SCVMM Server Name
Set-VMMServer –OpsMgrServer <OpsMgr Server Name>
After the Discovery cycle completes and PRO is enabled within SCVMM, a healthy state should
be displayed for all of managed host instances.
Virtual Machine Manager 2008 issues
PRO Tip error
There are several reasons you might not be able to see a PRO Tip alert even after the HP ProLiant
Server Management Pack reports a hardware error alert.
• Operations Manager or Virtual Machine Manager 2008 has a configuration issue.
For more information, see the Microsoft VMM documentation.
• The PRO setting was not applied to the host group or the cluster of the server.
For information on how to configure the PRO setting and verify the proper setting, see the
Microsoft VMM documentation.
• The PRO setting was properly applied, but the setting has not deployed to the Hyper-V managed
node yet.
For information on how to determine whether monitoring is properly activated, see the HP
Insight Control for Microsoft System Center Installation and Configuration Guide.
• HP ProLiant Server Management Pack monitors hardware events that require you to resolve
a hardware issue. HP ProLiant PRO Management Pack monitors events and alerts you when
virtual machine migration is possible. For example, a hardware event that causes immediate
system shutdown is not reported by this management pack because virtual machine migration
is not possible.
• The Dismiss button closes an active PRO Tip without implementing a migration. The Dismiss
operation does not reset the monitor to reactivate any future event monitoring. Future hardware
events of the same type are not monitored unless you reset the monitor on the management
console.
For information on how to reset the monitor, see “Resetting the monitor” (page 6).
• The PRO Tip disappears when implementation fails in Auto Implementation Mode and the
managed hosts turn into healthy state.
18 Troubleshooting