HP ProLiant PRO Management Pack (v 2.0) for Microsoft System Center User Guide Abstract This guide provides information on using the HP ProLiant PRO Management Pack for Microsoft System Center version 2.0 to manage virtual machine environments based on HP ProLiant servers. The management pack is used with HP Insight Control for Microsoft System Center.
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Contents 1 Overview..................................................................................................4 Introduction..............................................................................................................................4 Product operation.....................................................................................................................4 2 Using the HP ProLiant PRO Management Pack................................................
1 Overview This guide is designed for system administrators who are familiar with the configuration and operation of Microsoft Windows, Microsoft System Center Operations Manager, Microsoft System Center Virtual Machine Manager 2008, and HP Insight Management Agents. Because of the potential risk of data loss, only individuals who are experienced with using this software should implement the procedures described in this guide.
2 Using the HP ProLiant PRO Management Pack This chapter includes information on using the HP ProLiant PRO Management Pack. Operating with the PRO Tip dialog box The HP ProLiant PRO Management Pack monitors Hyper-V hosts for hardware-related events. A PRO Tip screen appears when one of the monitors in the HP ProLiant PRO Management Pack detects a hardware event. Initially, the PRO Tip reports the alert data copied from Operations Manager and displays the information in the SCVMM console.
can be adjusted by overriding the monitor on the management console. For more information, see “Overriding a monitor” (page 6). • Migrates one virtual machine at a time and recalculates the host rating from the SCVMM server. After successfully migrating all running virtual machines from the failed host, the This host is available for placement option on the Status tab of the Properties view of host on the management console for the failed host is deselected.
1. Open the SCOM Management Console. HP PRO monitors and each monitor state can be found by using the Health Explorer from HP PRO Managed Host. 2. Right-click a Managed Host instance at the Managed Hosts view, and then select Health Explorer. Health Explorer displays the folder view for HP PRO monitors so you can find the outstanding monitor by its color. 3. Right-click a health monitor and select Reset Health.
• There is no available host to migrate the virtual machine from the failed host. • The PRO Tip alert state is critical, but the host is not in a failover cluster environment. These conditions can be located in the Error section of the PRO Tip dialog box. Review the message and take the appropriate action. For more information, see “Dismissing a PRO Tip” (page 6).
If one of the Hyper-V hosts does not appear in the Managed Hosts view, verify that the Microsoft SCVMM Management Pack has discovered the Hyper-V hosts by viewing the discovered Hyper-V hosts within the HP ProLiant PRO/SCVMM Managed Hosts view. If hosts are missing, see the Microsoft SCVMM documentation. HP ProLiant PRO Management Pack requires properly configured SCVMM and SCVMM management packs.
3 More about the HP ProLiant PRO Management Pack This chapter provides more background information about the HP ProLiant PRO Management Pack. Product architecture The SCVMM PRO feature works within different types of servers as follows: • Hyper-V managed node when a hardware pre-failure or warning condition occurs. • Hyper-V managed node when virtual machine placement is available within a cluster or host group. • Virtual Machine Manager 2008 server managing Hyper-V managed nodes.
5. The diagnostic or recovery event rule detects the NT event and runs a diagnostic or recovery script on the Operations Manager server. The script communicates with the SCVMM server. a. The Diagnostic script always runs to verify the current condition and update the PRO Tip message with its status. b. The Recovery script runs when automation is selected or the user selects Implement to perform an interactive migration. 6. The script requests the SCVMM server to perform the VM Migration.
Table 1 Console tasks (continued) Console task name Description Set PRO: Critical, Manual Set PRO for Critical Severity Level without Auto Implementation at the Host Group of the Host. Set PRO: Critical/Warning, Auto to Critical Set PRO for Critical and Warning Severity Level with Auto Implementation for Critical Severity Level at the Host Group of the Host.
Table 2 Monitor rules Monitor Name Level 1 HP PRO Processor degraded. Critical 2 HP PRO Memory degraded. Critical 3 HP PRO Fan degraded. Warning 4 HP PRO Temperature degraded. Warning 5 HP PRO Power sub-system degraded. Warning 6 HP PRO Computer cover removed. Warning 7 HP PRO NIC Teaming degraded. Warning 8 HP PRO ATA RAID logical drive degraded. Critical 9 HP PRO Drive array accelerator or battery degraded. Critical 10 HP PRO Drive array physical drive predictive failure.
Table 2 Monitor rules (continued) Monitor Name 14 Level 25 HP PRO Storage system recovery server degraded. Warning 26 HP PRO Storage system side panel degraded. Warning 27 HP PRO Storage system temperature degraded.
4 NT events The following tables list the NT events associated with the HP ProLiant PRO Management Pack. Table 3 Server Agents PRO Events (SNMP) NT event 1025 1026 Description Memory degraded. The monitor detected a degraded memory event from the HP Insight Management Agents on the host. 1027 1028 1031 1035 1038 1039 1071 1072 1086 1129 Fan degraded (continue case only). The monitor detected a degraded fan event from HP Insight Management Agents on the host.
Table 5 Storage Agents PRO Events (SNMP) (continued) NT event Description 1217 1070 SCSI physical drive predictive failure (predictive failure case only). The monitor detected a SCSI physical drive predictive failure event from the HP Insight Management Agents on the host. 1075 1152 Storage system fan degraded. The monitor detected a degraded storage system fan event from the HP Insight Management Agents on the host. 1188 1212 1218 1077 1155 Storage system temperature degraded (degraded case only).
5 Troubleshooting The following information is designed to help resolve some common operating issues that might occur when using HP ProLiant PRO Management Pack. The troubleshooting issues are organized into the following categories: • “Configuration issues” (page 17) • “Virtual Machine Manager 2008 issues” (page 18) • “Operations Manager issues” (page 19) Configuration issues Monitoring hardware events The HP ProLiant PRO Management Pack only monitors hardware events reported in HP ProLiant servers.
2. On the Operations Manager server, restart these three services: OpsMgr Health Service, OpsMgr SDK Service, and OpsMgr Config Service. This resets the Operation Manager domain configuration and redistributes all management packs to all managed hosts. 3. On the SCVMM console under administration modify the Operations Manager Root server. This reestablishes the connection to the Operations Manager server. 4. On the management console, clear the PRO setting on the host group or cluster once.
HP Console tasks operational and usage instructions • Executing a PRO feature-enabled management pack console task may cause the SCVMM service to stop running. To avoid this problem, Microsoft hotfix patch KB2308590 must be installed. The hotfix can be downloaded from http://support.microsoft.com/kb/2308590. Operations Manager issues Duplicate alerts Duplicate alerts might result from HP ProLiant Server Management Pack and HP ProLiant PRO Management Pack.
6 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • See the Contact HP worldwide website: http://www.hp.
Warranty information HP will replace defective delivery media for a period of 90 days from the date of purchase. This warranty applies to all Insight Management products. HP authorized resellers For the name of the nearest HP authorized reseller, see the following sources: • In the United States, see the HP U.S. service locator website: http://www.hp.com/service_locator • In other locations, see the Contact HP worldwide website: http://www.hp.
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Index A R architecture, 10 audience assumptions, 4 resetting the monitor, 6 C typographic conventions, 21 configuration issues, 17 discovery problem, 17 monitoring hardware events, 17 supported hosts, 17 console tasks, 11 critical alerts, 12 D dismissing PRO Tip, 6 E event description errors, 15 events, 15 events, defined, 15 F T V Virtual Machine Manager 2008 issues, 18 HP Console tasks operational and usage instructions, 19 PRO Tip error, 18 virtual machine migration (VMM) HP ProLiant PRO view,
