Instruction Manual

Contents
1 Overview..................................................................................................4
2 User Guides for HP features for SCOM..........................................................5
3 Support Matrix...........................................................................................6
HP BladeSystem Management Pack (v 2.1) for System Center .........................................................6
HP ProLiant Agentless Management Pack (v 3.3) for System Center .................................................6
HP ProLiant Linux Management Pack (v 3.2) for System Center .......................................................7
HP ProLiant PRO Management Pack (v 2.1) for System Center..........................................................8
HP ProLiant Server Management Pack (v 2.2) for System Center .....................................................8
HP ProLiant VMware Management Pack (v 3.1) for System Center ...................................................9
HP Device Monitor Console (v 1.2)............................................................................................10
HP Device Monitor Service (v 1.2).............................................................................................11
HP Custom Data Manager (v 1.0).............................................................................................12
HP Virtual Connect Management Pack (v 3.1) for System Center....................................................12
4 Installing and managing the HP SCOM Management Packs...........................14
Overview..............................................................................................................................14
Management Packs............................................................................................................15
HP Device Monitor Console (DMC)......................................................................................15
HP Device Monitor Service (DMS)........................................................................................16
Tools................................................................................................................................16
Installing HP SCOM features....................................................................................................18
Installation and upgrade considerations................................................................................18
HP BladeSystem Management Pack, version 1.x................................................................18
HP ProLiant Linux and VMware Management Pack.............................................................18
Other management packs..............................................................................................18
DMS, DMC, and tools...................................................................................................19
Installing the HP SCOM Management Packs..........................................................................19
Uninstalling HP SCOM management packs................................................................................21
Modifying an HP SCOM management pack or tool....................................................................21
Upgrading from 1.x versions of HP BladeSystem Management Pack...............................................21
Using the HP BladeSystem Migration Tool..................................................................................22
5 Troubleshooting........................................................................................24
Monitoring view displays multiple HP Linux Servers folders and duplicate alerts might be reported....24
Monitoring view displays multiple HP VMware Servers folders and duplicate alerts might be
reported................................................................................................................................24
Retry option in Windows 7 or in Windows Server 2008 R2 Installer does not work ........................24
Required services failed to start after an upgrade or fresh install of the DMS...................................24
6 Support and other resources......................................................................25
Information to collect before contacting HP.................................................................................25
How to contact HP..................................................................................................................25
Registering for software technical support and update service.......................................................25
How to use your software technical support and update service...............................................25
Warranty information.........................................................................................................26
HP authorized resellers............................................................................................................26
Related information.................................................................................................................26
Typographic conventions.........................................................................................................26
7 Documentation feedback...........................................................................27
Glossary....................................................................................................28
Contents 3