Manual

Troubleshooting
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Solving Problems
If you have a problem using the dock, find the symptom that matches your situation.
Try the suggestions one at a time.
If the OmniBook does not undock after you press the undock button
• If no ac power is connected to the dock, make sure the OmniBook is turned on.
• If you are using a password, make sure it is accepted.
• If you are prompted about shutting down devices, and if no applications are
using those devices, press ENTER. Otherwise, close those applications and try
undocking again.
• Reboot the system and try again.
• Manually undock the OmniBook following the instructions in “To manually
undock the OmniBook” on page 1-18. Always reset the OmniBook after manually
undocking.
If you need to replace a lost or damaged power cord
• For the replacement part number for the ac adapter power cord, refer to the
reference guide for your OmniBook or contact the number in the Support and
Service booklet.
If a connection does not work
• Try connecting the device to the corresponding port on the OmniBook. This
can tell you if the problem is with the dock.
• Make sure the OmniBook is fully inserted in the dock. The connection should
be snug.
• Make sure the ends of the device cable are connected properly.
• Make sure the device and the dock are connected and both have power
connected and turned on.
• Reboot the OmniBook.