User's Manual
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Make sure the paper loaded in the input tray is aligned to the paper-width guides. If
needed, pull out the input tray from the printer and reload the paper correctly, making sure
that the paper guides are aligned correctly.
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Load paper into the printer only when it is not printing.
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Multiple pages are being picked up
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Make sure the paper-width guides are set to the correct markings in the tray for the paper
size you are loading. Also make sure the paper-width guides are snug, but not tight, against
the stack.
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Make sure the tray is not overloaded with paper.
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Use HP paper for optimum performance and efficiency.
ENWW Jams and paper-feed issues 101