User's Manual
Verify installation preliminaries
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Make sure to use the installation CD that contains the correct HP software for your operating
system.
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Before installing HP software, make sure that all other programs are closed.
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If the computer does not recognize the path to the CD-ROM drive that you type, make sure that
you are specifying the correct drive letter.
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If the computer cannot recognize the installation CD in the CD-ROM drive, inspect the
installation CD for damage. You can download the printer driver from the HP web site,
www.hp.com/support. This website provides information and utilities that can help you correct
many common printer problems.
NOTE: After correcting any problems, run the installation program again.
148 Chapter 8 Solve a problem ENWW