User's Manual

Verify installation preliminaries
Make sure to use the installation CD that contains the correct HP software for your operating
system.
Before installing HP software, make sure that all other programs are closed.
If the computer does not recognize the path to the CD-ROM drive that you type, make sure that
you are specifying the correct drive letter.
If the computer cannot recognize the installation CD in the CD-ROM drive, inspect the
installation CD for damage. You can download the printer driver from the HP web site,
www.hp.com/support. This website provides information and utilities that can help you correct
many common printer problems.
NOTE: After correcting any problems, run the installation program again.
148 Chapter 8 Solve a problem ENWW