User's Manual

8 Solve a problem
The information in this section suggests solutions to common problems. If your printer is not operating
correctly and these suggestions did not solve your problem, try using one of the following support
services to obtain assistance.
This section contains the following topics:
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HP support
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General troubleshooting tips and resources
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Solve printer problems
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Print quality troubleshooting
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Solve paper-feed problems
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Solve copy problems
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Solve scan problems
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Solve fax problems
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Solve problems using Web Services and HP websites
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Solve memory device problems
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Solve network problems
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Configure your firewall software to work with the printer
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Solve printer management problems
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Troubleshoot installation issues
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Understand the Printer Status Report
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Understand the network configuration page
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Printhead maintenance
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Uninstall and reinstall the HP software
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Clear jams
96 Chapter 8 Solve a problem ENWW