User's Manual

HP support
If you have a problem, follow these steps:
1. Check the documentation that came with the printer.
2. Visit the HP online support web site at
www.hp.com/support. This website provides information
and utilities that can help you correct many common printer problems. HP online support is
available to all HP customers. It is the fastest source for up-to-date printer information and
expert assistance and includes the following features:
●
Fast access to qualified online support specialists
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HP software and driver updates for the HP printer
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Valuable troubleshooting information for common problems
●
Proactive printer updates, support alerts, and HP newsgrams that are available when you
register the printer
For more information, see
Obtain electronic support on page 97.
3. Call HP support. Support options and availability vary by printer, country/region, and language.
For more information, see
HP support by phone on page 97.
If you still encouter the problems, do one of the following support services:
●
Obtain electronic support
●
HP support by phone
Obtain electronic support
To find support and warranty information, go to the HP web site at www.hp.com/support. This website
provides information and utilities that can help you correct many common printer problems. If
prompted, select your country/region, and then click Contact HP for information about calling for
technical support.
This web site also offers technical support, drivers, supplies, ordering information and other options
such as:
●
Access online support pages.
●
Send HP an email message for answers to your questions.
●
Connect with an HP technician by using online chat.
●
Check for HP software updates.
You can also obtain support from the HP software for Windows or Mac OS X, which provide easy,
step-by-step solutions to common printing problems. For more information, see
Printer management
tools on page 245.
Support options and availability vary by printer, country/region, and language.
HP support by phone
The phone support numbers and associated costs listed here are those in effect at time of publication
and are applicable only for calls made on a land line. Different rates may apply for mobile phones.
ENWW HP support 97