- HP Officejet 7610 Manual
Table Of Contents
- Contents
- Get started
- Accessibility
- HP EcoSolutions (HP and the Environment)
- Understand the printer parts
- Use the printer control panel
- HP Digital Solutions
- Select print paper
- Load an original on the scanner glass
- Load an original in the automatic document feeder (ADF)
- Load paper
- Insert a memory device
- Install the accessories
- Maintain the printer
- Update the printer
- Open the HP printer software (Windows)
- Turn the printer off
- Scan
- Copy
- Fax
- Send a fax
- Receive a fax
- Receive a fax manually
- Set up backup fax
- Reprint received faxes from memory
- Poll to receive a fax
- Forward faxes to another number
- Set the paper size for received faxes
- Set automatic reduction for incoming faxes
- Block unwanted fax numbers
- Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)
- Set up speed-dial entries
- Change fax settings
- Fax and digital phone services
- Fax over Internet Protocol
- Use reports
- Web Services
- Work with ink cartridges
- Solve a problem
- HP support
- General troubleshooting tips and resources
- Solve printer problems
- Print quality troubleshooting
- Solve paper-feed problems
- Solve copy problems
- Solve scan problems
- Solve fax problems
- Solve problems using Web Services and HP websites
- Solve memory device problems
- Solve network problems
- Configure your firewall software to work with the printer
- Solve printer management problems
- Troubleshoot installation issues
- Understand the Printer Status Report
- Understand the network configuration page
- Printhead maintenance
- Uninstall and reinstall the HP software
- Clear jams
- Technical information
- Warranty information
- Printer specifications
- Physical specifications
- Product features and capacities
- Processor and memory specifications
- System requirements
- Network protocol specifications
- Embedded web server specifications
- Paper specifications
- Print resolution
- Copy specifications
- Fax specifications
- Scan specifications
- Web Services specifications
- HP website specifications
- Environmental specifications
- Electrical specifications
- Acoustic emission specifications
- Memory device specifications
- Regulatory information
- Regulatory Model Number
- FCC statement
- Notice to users in Korea
- VCCI (Class B) compliance statement for users in Japan
- Notice to users in Japan about the power cord
- Noise emission statement for Germany
- GS Declaration (Germany)
- Notice to users of the U.S. telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users in the European Economic Area
- Notice to users of the German telephone network
- Australia wired fax statement
- European Union Regulatory Notice
- Regulatory information for wireless products
- Environmental product stewardship program
- Third-party licenses
- HP supplies and accessories
- Additional fax setup
- Set up faxing (parallel phone systems)
- Select the correct fax setup for your home or office
- Case A: Separate fax line (no voice calls received)
- Case B: Set up the printer with DSL
- Case C: Set up the printer with a PBX phone system or an ISDN line
- Case D: Fax with a distinctive ring service on the same line
- Case E: Shared voice/fax line
- Case F: Shared voice/fax line with voice mail
- Case G: Fax line shared with computer modem (no voice calls received)
- Case H: Shared voice/fax line with computer modem
- Case I: Shared voice/fax line with answering machine
- Case J: Shared voice/fax line with computer modem and answering machine
- Case K: Shared voice/fax line with computer dial-up modem and voice mail
- Serial-type fax setup
- Test fax setup
- Set up faxing (parallel phone systems)
- Network setup
- Set up the printer for wireless communication
- Change basic network settings
- Change advanced network settings
- HP wireless direct printing
- Printer management tools
- Index
Solve memory device problems
TIP: You can visit the HP online support website at www.hp.com/support for information and utilities that can
help you correct many common printer problems.
NOTE: If you are starting a memory device operation from a computer, see the software Help for
troubleshooting information.
• The printer cannot read the memory device
•
The printer cannot read photos on the memory device
The printer cannot read the memory device
• Check the memory device
◦ Make sure that the memory device is one of the supported types. For more information, see
Memory
device specifications.
◦ Some memory devices have a switch that controls how they can be used. Make sure that the switch is
set so that the memory device can be read.
◦ Inspect the ends of the memory device for dirt or material that closes a hole or spoils a metal contact.
Clean the contacts with a lint-free cloth and small amounts of isopropyl alcohol.
◦ Make sure that the memory device is working correctly by testing it with other devices.
• Check the memory device slot
◦ Make sure that the memory device is fully inserted into the correct slot. For more information, see
Insert a memory device.
◦ Remove the memory device (when the light is not blinking) and shine a flashlight into the empty slot.
See if any of the small pins inside are bent. When the printer is off, you can straighten slightly bent
pins by using the tip of a thin, retracted ballpoint pen. If a pin has bent in such a way that it touches
another pin, replace the memory card reader or have the printer serviced. For more information, see
HP support.
The printer cannot read photos on the memory device
• Check the memory device
◦ The memory device might be corrupt.
TIP: If you are using a computer running Windows, you can visit the HP online support website at
www.hp.com/support. This website provides information and utilities that can help you correct many common
printer problems.
Solve network problems
This sectino provides solutions to common problems when you are unable to connect or use the printer over your
network.
This section contains the following topics:
•
Solve Ethernet network problems
•
Solve wireless problems
• Reset the Printer Network Settings
Solve Ethernet network problems
If you are unable to connect the printer to your Ethernet network, verify that:
• Make sure the Wireless light on the printer does not turn on.
• Make sure the Ethernet light is on where the Ethernet cable is plugged into the printer.
• All cable connections to the computer and the printer are secure.
• The network is operational and the network hub, switch, or router is turned on.
Chapter 8
92 Solve a problem