Network Guide

The icon on the left shows an active wired network. The icon on the right

shows an inactive network.

Wired network icon

2 If the wired network icon is not present, check the cable connections from the

HP all-in-one to your gateway or router to ensure connections are secure.

3 Make sure the HP all-in-one is connected to the network with a CAT-5

Ethernet cable.

4 Check the two Ethernet indicator lights on the top and bottom of the RJ-45

Ethernet jack on the back of the HP all-in-one. The lights indicate the

following:

a Top light: If this light is a solid green, the device is properly connected to

the network, and communications have been established. If the top light is

off, there is no network connection.

b Bottom light: This yellow light flashes when data is being sent or received

by the device over the network.

5 If the connections are secure, turn off the power on your HP all-in-one, and

then turn it on again. On the control panel of the HP all-in-one, press the On

button to turn off the HP all-in-one, and then press it again to turn it on. Also,

turn off the power on your router and then turn it on again.

To establish an active network connection

1 If the wired network icon is not active, check the cable connections from the

HP all-in-one to your gateway or router to ensure connections are secure.

2 If the connections are secure, press the On button to turn off the HP all-in-

one, and then press it again to turn it on. Also, turn off the power on your

router and then turn it on again.

I received a System Requirements Error: No TCP/IP

Cause

Your Local Area Network (LAN) card (NIC) is not installed properly.

Solution

Make sure your LAN card is installed properly and set up for TCP/IP. See the

instructions that came with your LAN card.

The Printer Not Found screen appears during installation

Cause

The HP all-in-one is not turned on.

Chapter 6