User's Manual

10 Solve a problem
The information in this section suggests solutions to common problems. If your printer is not operating
correctly and these suggestions did not solve your problem, try using one of the support services
listed in
HP support to obtain assistance.
This section contains the following topics:
●
HP support
●
Get help from the printer control panel
●
Understand printer reports
●
Solve printer problems
●
Solve printing problems
●
Solve copy problems
●
Solve scan problems
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Solve fax problems
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Solve problems using Web Services
●
Solve network problems
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Maintain the printer
●
Clear paper jams
●
Clear the print carriage
●
Restore defaults and settings
HP support
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Register printer
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Support process
●
Obtain electronic support
●
HP support by phone
Register printer
By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support,
and product support alerts. If you did not register your printer while installing the software, you can
register now at
http://www.register.hp.com.
Support process
If you have a problem, follow these steps:
82 Chapter 10 Solve a problem ENWW