Reference Guide

get hpofficejet 6100 support

This section explains the support services information provided by Hewlett-

Packard.

If you are unable to find the answer you need in the printed or onscreen

documentation supplied with your product, you can contact one of the

HP support services listed in the following pages. Some support services are

available only in the U.S. and Canada, while others are available in many

countries worldwide. If a support service number is not listed for your country/

region, contact your nearest authorized HP dealer for help.

get support and other information from the internet

If you have Internet access, you can get help from the following HP website:

www.hp.com/support

The Web site offers technical support, drivers, supplies, and ordering

information.

hp customer support

Software programs from other companies may be included with your

HP OfficeJet. If you experience problems with any of those programs, you will

receive the best technical assistance by calling the experts at that company.

If you need to contact HP Customer Support, do the following before you call.

1 Make sure that:

a. Your unit is plugged in and turned on.

b. The specified print cartridges are installed correctly.

c. The recommended paper is properly loaded in the input tray.

2 Reset your unit:

a. Turn off the unit using the On button located on the unit’s front panel.

b. Unplug the power cord from the back of the unit.

c. Plug the power cord back into the unit.

d. Turn on the unit using the On button.

3 For more information, check the HP website at: