Maintenance and Service Guide HP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCs Document Part Number: 373146-002 September 2005 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2005 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Contents 1 Product Description 1.1 1.2 1.3 1.4 1.5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–5 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . .
Contents 3.2 System Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8 Safeguarding Your Data . . . . . . . . . . . . . . . . . . . . . . 3–8 Altiris Local Recovery . . . . . . . . . . . . . . . . . . . . . . . 3–8 Using System Restore Points . . . . . . . . . . . . . . . . . . 3–9 Reinstalling Applications . . . . . . . . . . . . . . . . . . . . 3–11 Repairing the Operating System . . . . . . . . . . . . . . . 3–12 Reinstalling the Operating System . . . . . . . . . . . . .
Contents 6.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6 6.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9 6.6 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–10 6.7 External Memory Module . . . . . . . . . . . . . . . . . . . . 6–12 6.8 Mini PCI Communications Module . . . . . . . . . . . . 6–14 6.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–16 6.10 Keyboard . . . . . . . . . . . . .
Contents A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index vi Maintenance and Service Guide
1 Product Description The HP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCs offer advanced modularity, Intel® Pentium® M and Celeron® M processors, and extensive multimedia support.
Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, 1.60-, or 1.30-GHz processor, ❏ Intel Celeron M 1.5- or 1.4-GHz ■ The following displays are available, varying by computer model: ❏ 15.0-inch, SXGA+WVA, TFT (1400 × 1050) with over 16.8 million colors ❏ 15.0-inch, XGA, TFT (1280 × 800) with over 16.8 million colors ❏ 14.1-inch, XGA, TFT (1280 × 800) with over 16.
Product Description ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini PCI IEEE 802.11b or 802.
Product Description ■ Support for the following optical drives: ❏ DVD±RW and CD-RW Combo Drive ❏ DVD/CD-RW Combo Drive ❏ DVD-ROM drive ❏ CD-ROM drive ■ Connectors: ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Universal Serial Bus (USB) v. 2.
Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 6.3, “Preparing the Computer for Disassembly,” for more information). 2. Remove the real-time clock (RTC) battery (refer to Section 6.18, “RTC Battery,” for more information on removing and replacing the RTC battery). 3. Wait approximately 5 minutes. 4.
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function 1 Infrared port (full-featured models only) Provides wireless communication between the computer and an optional IrDA-compliant device. 2 Stereo speakers (2) Produce stereo sound. 3 Display release latch Opens the computer.
Product Description Table 1-1 Front Components (Continued) Item Component Function 5 Power light ■ Green: The computer is on. ■ Blinking green: The computer is in standby. ■ Off: The computer is off or in hibernation. 6 Battery light ■ Amber: A battery pack is charging. ■ Green: A battery pack is close to full charge capacity. ■ Blinking amber: A battery pack that is the only available power source has reached a low-battery condition.
Product Description The external components on the right side of the computer are shown below and described in Table 1-2.
Product Description Table 1-2 Right-Side Components Item Component Function 1 Audio-out (headphone) jack Connect optional headphones or powered stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR. 2 Audio-in (microphone) jack Connects an optional monaural microphone. 3 USB ports (2) (full-featured models only) Connect USB 1.1- and 2.
Product Description The external components on the left side of the computer are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function 1 USB ports (2) Connect USB 1.1- and 2.0-compliant devices to the computer using a standard USB cable, or connect an optional External MultiBay II to the computer. The MultiBay II must also be connected to an external power source.
Product Description Table 1-3 Left-Side Components (Continued) Item Component Function 3 Exhaust vent Provides airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs, or clothing, to block airflow. 4 RJ-11 (modem) jack Connects the modem cable. 5 RJ-45 (network) jack Connects an optional network cable.
Product Description The external components on the rear panel of the computer are shown below and described in Table 1-4.
Product Description Table 1-4 Rear Panel Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer. Ä Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. 2 Battery bay Holds a battery pack. 3 Power connector Connects an AC adapter or an optional automobile or aircraft adapter.
Product Description The standard keyboard components of the computer are shown below and described in Table 1-5.
Product Description Table 1-5 Standard Keyboard Components Item Component Function 1 f1 to f12 keys (12) Perform system and application tasks. When combined with the fn key, several keys and buttons perform additional tasks as hotkeys. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. 4 Windows logo key In Windows, displays the Windows Start menu.
Product Description The computer top components are shown below and described in Table 1-6. Top Components, Part 1 Table 1-6 Top Components, Part 1 Item Component Function 1 Power light ■ On: The computer is turned on. ■ Blinking: The computer is in standby, ■ Off: The computer is off. Power button When the computer is: ■ Off, press to turn on the computer. ■ On, briefly press to initiate hibernation. ■ In standby, briefly press to resume from standby.
Product Description Table 1-6 Top Components, Part 1 (Continued) Item Component Function 2 Display lid switch ■ If the computer is closed while on, turns off the display. ■ If the computer is opened while in standby, turns on the computer (resumes from standby). 3 Info Center button Enables you to view a list of commonly used software solutions. Presentation mode button Turns on Presentation mode.
Product Description The computer top components are continued below and described in Table 1-7.
Product Description Table 1-7 Top Components, Part 2 Item Component Function 1 Pointing stick Moves the pointer and selects or activates items on the screen. 2 Left/right pointing stick buttons Function like the left and right buttons on an external mouse. 3 TouchPad Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.
Product Description The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components Table 1-8 Bottom Components Item Component Function 1 Primary battery bay Holds the primary battery pack. 2 Primary battery locking latch Secures the primary battery pack into the battery bay. 3 Docking connector (full-featured models only) Connects the computer to an optional docking device.
Product Description Table 1-8 Bottom Components (Continued) Item Component Function 4 Memory module compartment Contains 2 memory slots that support replaceable memory modules. The number of preinstalled memory modules varies by computer model. Holds an optional wireless LAN device.
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 4, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 6, “Removal and Replacement Procedures,” for disassembly steps.
2 Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard.
Troubleshooting 2. Select the Main, Security, Advanced, or Tools menu. 3. To close Computer Setup and restart the computer: ❏ Select Exit > Exit Saving Changes, and then press enter. – or – ❏ Select Exit > Exit Discarding Changes, and then press enter. – or – ❏ Select Exit > Load Setup Defaults, and then press enter. 4. When you are prompted to confirm your action, press f10.
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Administrator Password Enter, change, or delete an Administrator password. Power-on Password Enter, change, or delete a power-on password. DriveLock Passwords Enable/disable DriveLock; change a DriveLock user or master password. Settings are accessible only ✎ DriveLock when you enter Computer Setup by turning on (not restarting) the computer.
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language Change the Computer Setup language. Boot Order Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system. Accessibility Options Allows electronic and information technology to be accessible to people with varying ranges of abilities. Video Memory Displays the amount of video memory available on the computer.
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial Troubleshooting” 2.2 “Flowchart 2.2—No Power, Part 1” 2.3 “Flowchart 2.3—No Power, Part 2” 2.4 “Flowchart 2.4—No Power, Part 3” 2.5 “Flowchart 2.5—No Power, Part 4” 2.6 “Flowchart 2.6—No Video, Part 1” 2.7 “Flowchart 2.7—No Video, Part 2” 2.8 “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)” 2.9 “Flowchart 2.
Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. N Go to Is there power? “Flowchart 2.2—No Power, Part 1.” Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to All drives working? N Go to Is there video? (no boot) Y “Flowchart 2.6—No Video, Part 1.” N Keyboard/ pointing device working? Y N Go to Is the OS loading? N Go to Is there sound? Y “Flowchart 2.9—No Operating System (OS) Loading.” Y “Flowchart 2.15—No Audio, Part 1.
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). N N Power up on battery power? Go to Power up on battery power? Reset power.* “Flowchart 2.3—No Power, Part 2.” Y Y N N Power up on AC power? Power up on AC power? Reset power.* Go to “Flowchart 2.4—No Power, Part 3.” Y Y Y Power up in docking device? Done *NOTES N 1. Reset the power cables in the docking device and at the AC outlet. 2.
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging it, moving it to another computer, or replacing it. N Replace power supply (if applicable). Power on? Y N Go to Done Power on? “Flowchart 2.4—No Power, Part 3.
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in computer and at power source. Y Power on? Done N External N Try different outlet. Power outlet active? Y Internal or external AC adapter? Replace external AC adapter. N Internal Go to “Flowchart 2.5—No Power, Part 4.” Replace power cord.
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close computer and retest. N Power on? Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4.
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to Stand-alone or docking device? *NOTE: To change from internal to external display, use the hotkey combination. “Flowchart 2.7—No Video, Part 2.” Stand-alone Internal or external display*? Y Adjust brightness. A Adjust brightness. Press lid switch to ensure operation. Y Video OK? Done N Internal External Video OK? Y Done N Video OK? Done N Replace the following one at a time. Test after each replacement. 1.
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in “Flowchart 2.6—No Video, Part 1.” Video OK? Y Video OK? Done N Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection. Try another external monitor.
Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reset power cord in docking device and power outlet. Check voltage setting on docking device. Reinstall computer into docking device. Y Reset monitor cable connector at docking device. Docking device operating? N Y Docking device operating? N Remove computer, reset all internal parts, and replace any damaged items in docking device.
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reset power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.” No OS loading from CD-ROM or DVD-ROM drive, go to “Flowchart 2.14—No OS Loading, Optical Drive.” No OS loading from network, go to “Flowchart 2.20—No Network/Modem Connection.
Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Boot from diskette? Check the Setup utility for correct booting order. Y Change boot priority through the Setup Utility and reboot. N Boot from hard drive? N Y Boot from hard drive? Done Y 2–16 Go to “Flowchart 2.
Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat hard drive. N 1. Replace hard drive. 2. Replace system board. CD or diskette in drive? Y Hard drive accessible? Y Done N Remove diskette and reboot. Run FDISK. Y Boot from hard drive? N Done N Hard drive partitioned? Y N Y N Go to “Flowchart 2.13—No OS Loading, Diskette Drive.
Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations. Replace hard drive. Y N Boot from hard drive? Fix bad sectors.
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive Y OS not loading from diskette drive. Reseat diskette drive. OS loading? Done N Y N Bootable diskette in drive? Nonsystem disk message? N Y N Check diskette for system files. Try different diskette. Go to Boot from another device? “Flowchart 2.17—Nonfunctioning Device.” Y Y N Diskette drive enabled in the Setup utility? 1. Replace diskette drive. 2. Replace system board. Nonsystem disk error? Enable drive and cold boot computer.
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive Y No OS loading from CD-ROM or DVD-ROM drive. N Install bootable disc and reboot computer. Bootable disc in drive? Disc in drive? Y N Install bootable disc. Try another bootable disc. Y Boots from CD or DVD? Done N Y Boots from CD or DVD? Reseat drive. Done N N Booting from another device? Y Y Booting order correct? N Go to “Flowchart 2.17—Nonfunctioning Device.” Reset the computer. Refer to Go to Section 1.
Troubleshooting Flowchart 2.15—No Audio, Part 1 Y Turn up audio internally or externally. No audio. Audio? Done N Y Computer in docking device (if applicable)? N Go to Internal audio? Undock N “Flowchart 2.16—No Audio, Part 2.” Y Go to Replace the docking device. “Flowchart 2.16—No Audio, Part 2.” Y Go to “Flowchart 2.17—Nonfunctioning Device.
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” N Audio driver in OS configured? Reload audio drivers. Y N Correct drivers for application? Load drivers and set configuration in OS. Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in computer (if applicable). Y Audio? Done N 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Y Clear CMOS. Fix or replace broken item. Any physical device detected? N Reattach device. Close computer, plug in power, and reboot. Go to “Flowchart 2.9—No Operating System (OS) Loading.” Replace hard drive. N Device boots properly? N Replace NIC.
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. N External device works? Replace system board. Y Reseat internal keyboard connector (if applicable). N Replace internal keyboard or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N Y N NIC/modem configured in OS? Reload drivers and reconfigure. Done OK? N Y Disconnect all power from the computer and open. Replace the NIC/modem (if applicable). Y Reseat NIC/modem (if applicable). OK? Done N Replace system board.
3 Software Updates and Recovery 3.1 Software Updates To stay current with the newest technology and maintain optimal performance, install the latest versions of HP software on your computer as they become available. To update HP software: 1. Identify your computer model, product category, and series or family. Prepare for a system ROM update by identifying the ROM version currently installed on the computer. For more information, refer to “Accessing Computer Information.
Software Updates and Recovery Accessing Computer Information Before you access the updates for your computer, collect the following information: ■ The product category is Notebook. ■ The product family name and series number are printed on the display bezel. ■ Model information is provided on the serial number label on the bottom of the computer.
Software Updates and Recovery Obtaining the Support Software CD The Support Software CD provides HP software updates and installation instructions. The CD includes device drivers, ROM updates, and utilities. To purchase the current Support Software CD or a subscription that provides both the current version and future versions of the CD, visit the HP Web site at http://www.hp.com. Software Updates and the HP Web Site Most software on the HP Web site is packaged in compressed files called SoftPaqs.
Software Updates and Recovery Downloading a ROM Update Ä CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a ROM update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a ROM update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
Software Updates and Recovery Installing a ROM Update is connected to a network, it is recommended ✎ Ifthatyouryoucomputer consult with your network administrator before installing any software updates, especially system ROM updates. ROM installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed: To install a ROM update: 1. Open Windows Explorer by selecting Start > All Programs > Accessories > Windows Explorer.
Software Updates and Recovery Downloading Other Software To download and install software other than a ROM update: 1. Access the page on the HP Web site that provides software for your computer: ❏ Select Start > Help and Support, and then click a software update link. – or – ❏ Visit the HP Web site at http://www.hp.com/support and click Download drivers and software to download the software for your computer model. 2. Follow the instructions on the screen to find the software you want to update. 3.
Software Updates and Recovery 5. In the left pane of the Windows Explorer window, click My Computer and then your hard drive designation. (The hard drive designation is typically Local Disk C.) the path you made a note of earlier to the folder on ✎ Follow your hard drive that contains the update. 6. Open the folder and double-click the file with an .exe extension (for example, filename.exe). The installation begins. 7. Complete the installation by following the instructions on the screen.
Software Updates and Recovery 3.2 System Recovery The computer system recovery process provides several ways to recover optimal system functionality. For best results, attempt to recover optimal computer functionality by using the following procedures in the order described here. Safeguarding Your Data Software or devices added to the computer can cause your system to become unstable.
Software Updates and Recovery To restore one of the listed snapshots, drag the snapshot file to the appropriate location on your hard drive. For more information on configuring and using Altiris Local Recovery, visit the HP Web site at http://www.hp.com/go/easydeploy, or open the software and click Help on the menu bar.
Software Updates and Recovery Creating a System Restore Point To create a system restore point: 1. Select Start > Help and Support. 2. Click System Restore. The System Restore window opens. 3. Click Create a restore point, and then click Next. 4. Follow the on-screen instructions. Restoring to a Restore Point To restore the computer to a previous date and time when it was functioning optimally: 1. Select Start > Help and Support. 2. Click System Restore. The System Restore window opens. 3.
Software Updates and Recovery Reinstalling Applications Applications preinstalled or preloaded on your computer can be reinstalled by using the Recovery disc or a third-party software disc. cases, the applications preloaded on your computer, ✎ Insuchmostas those available in the Software Setup Utility, can be reinstalled from your hard drive. To access the Software Setup Utility, select Start > All Programs > Software Setup.
Software Updates and Recovery Reinstalling Applications from Discs To reinstall applications from discs: 1. Insert the disc into the optical drive. ❏ If autorun is enabled, an installation wizard opens. ❏ If autorun is disabled, select Start > Run. Enter x:\setup.exe where x is your optical drive designation and then select OK. 2. When the installation wizard opens, follow the installation instructions on the screen. 3. Restart the computer if prompted.
Software Updates and Recovery After a few minutes, you may need to select your language, and then the Setup Wizard opens. On the “Welcome to Setup” page, do not press R (step 8 in ✎ this procedure) until you have completed steps 6 and 7. 6. Press enter to continue. A licensing agreement page is displayed. 7. Press f8 to accept the agreement and continue. The “Setup” page is displayed. 8. Press R to repair the selected Windows installation. The repair process begins.
Software Updates and Recovery Reinstalling the Operating System Ä CAUTION: To protect your personal data and the software installed on the computer, back up your data before reinstalling the operating system. See the Windows online Help utility to learn more about backing up your files. Select Start > Help and Support. Then type “backup” in the Search box. the reinstallation, you may be prompted for your ✎ During Product Key.
Software Updates and Recovery 4. Press the power button again to turn on the computer. 5. When prompted, press any key to start from the disc. After a few minutes, you may need to select your language, and then the Setup Wizard opens. 6. Press enter to continue. A licensing agreement page is displayed. 7. Press f8 to accept the agreement and continue. The “Setup” page is displayed. 8. Press esc to continue installing a new copy of the operating system instead of repairing it. 9.
Software Updates and Recovery Reinstalling Device Drivers and Other Software After the operating system installation process is complete, you must reinstall drivers. To reinstall drivers, use the Recovery disc included with the computer: 1. While running Windows, insert the Recovery disc into the optical drive. 2. If you do not have autorun enabled: a. Select Start > Run. b. Then type D:\SWSETUP\APPINSTL\SETUP.EXE where D indicates the optical drive. 3.
4 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 4.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Illustrated Parts Catalog 4.
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components Spare Part Number Item Description 1 Display assemblies (include wireless antenna boards and cables) 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT 14.
Illustrated Parts Catalog Computer Major Components 4–4 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Number Item Description 4 Keyboards (Continued) For use with computer models with TouchPad only pointing devices: Belgium Brazil Czech Republic Denmark France French Canada Germany Greece Hungary Iceland International Israel Italy Japan Korea 378248-181 378248-201 378248-221 378248-081 378248-051 378248-121 378248-041 378248-151 378248-211 378248-DD1 378248-002 378248-BB1 378248-061 378248-291 378248-AD1
Illustrated Parts Catalog Computer Major Components 4–6 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 7 Processors (include thermal paste) 8 9a 9b 9c 10 Spare Part Number Intel Pentium M 2.13-GHz Intel Pentium M 2.00-GHz Intel Pentium M 1.86-GHz Intel Pentium M 1.73-GHz Intel Pentium M 1.60-GHz Intel Pentium M 1.30-GHz 378224-001 378223-001 378222-001 378221-001 378220-001 378219-001 Intel Celeron M 1.5-GHz Intel Celeron M 1.4-GHz Intel Celeron M 1.
Illustrated Parts Catalog Computer Major Components 4–8 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 11 Memory modules (400-MHz DDR2) Spare Part Number 1024 MB 512 MB 256 MB 128 MB 336579-001 336578-001 336577-001 336576-001 12 Speaker 378237-001 13 USB/audio board (for use only with full-featured models; includes audio board cable, and USB board cable) Audio board (for use only with defeatured models; includes audio board cable) 378226-001 14 378241-001 System boards For use with full-fe
Illustrated Parts Catalog Computer Major Components 4–10 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 18 Mini PCI communications modules 19 Spare Part Number 802.11b WLAN card, for use in most of the world 802.11b WLAN card, for use in the rest of the world 381580-001 381581-001 802.11b/g WLAN card, for use in most of the world 802.11b/g WLAN card, for use in the the rest of the world 381582-001 381583-001 802.11b/g combination WLAN card, for use internationally 802.
Illustrated Parts Catalog Computer Major Components 4–12 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Number Item Description 20 Optical drives (include bezel) 24X Max CD-ROM drive 8X Max DVD-ROM drive 8X Max DVD±RW and CD-RW Combo Drive 4X Max DVD±RW and CD-RW Combo Drive 2X Max DVD±RW and CD-RW Combo Drive DVD/CD-RW Combo Drive DVD±RW and CD-RW Double Layer Combo Drive DVD±RW and CD-RW Combo Drive 380768-001 380770-001 380773-001 380771-001 375557-001 380772-001 398608-001 403093-001 21 Broadcomm Blue
Illustrated Parts Catalog 4.
Illustrated Parts Catalog 4.
Illustrated Parts Catalog 4.
Illustrated Parts Catalog Table 3-4 Mass Storage Devices Spare Part Number Information Spare Part Number Item Description 1 Hard drives (include frame and connector) 5400-rpm 80-GB 60-GB 40-GB 2 380108-001 378215-001 380107-001 4200-rpm 80-GB 60-GB 40-GB 30-GB 378214-001 378213-001 378212-001 378211-001 Optical drives (include bezel) 24X Max CD-ROM drive 8X Max DVD-ROM drive 8X Max DVD±RW and CD-RW Combo Drive 4X Max DVD±RW and CD-RW Combo Drive 2X Max DVD±RW and CD-RW Combo Drive DVD/CD-RW Combo
Illustrated Parts Catalog 4.
Illustrated Parts Catalog Table 3-5 Miscellaneous (Not Illustrated) Spare Part Information (Continued) Spare Part Number Description Screw Kit (includes the following screws; refer to Appendix C, “Screw Listing,” for more information on specifications and usage ■ Hex socket HM5.0×9.0 screw lock ■ Phillips PM2.5×13.0 spring-loaded screw ■ Phillips PM2.5×4.0 shoulder screw ■ Phillips PM2.5×4.0 screw ■ Phillips PM2.0×8.0 shoulder screw ■ Phillips PM2.0×7.
Illustrated Parts Catalog Table 3-5 Miscellaneous (Not Illustrated) Spare Part Information (Continued) Spare Part Number Description Power cords For use in: Australia and New Zealand 246959-011 Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden 246959-021 Brazil 246959-201 Canada, French Canada, Latin America, Taiwan, Thailand, and the United States 246959-001 Denmark 246959-081 Hong Kong and the United Kingdom 246959-031 Israel 246959-BB1
Illustrated Parts Catalog 4.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 336579-001 1024-MB memory module, 400-MHz DDR2 359118-001 USB 1.1 diskette drive 364602-001 6-cell, 2.2-AHr battery pack 366143-001 External MultiBay cradle 366144-001 External MultiBay cradle power cable and stand 367456-001 8-cell travel battery 367457-001 6-cell, 4.8-AHr battery pack 367871-001 Broadcomm Bluetooth wireless board, includes cable 372772-001 6-cell, 4.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 373900-021 802.11a/b/g combination WLAN Mini PCI communications card for use Europe, Middle East, and Africa 373900-291 802.11a/b/g combination WLAN Mini PCI communications card for use Japan 373901-001 802.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 378220-001 Intel Pentium M 1.60-GHz processor, includes thermal paste 378221-001 Intel Pentium M 1.73-GHz processor, includes thermal paste 378222-001 Intel Pentium M 1.86-GHz processor, includes thermal paste 378223-001 Intel Pentium M 2.00-GHz processor, includes thermal paste 378224-001 Intel Pentium M 2.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 378241-001 Audio board, includes audio cable, for use only with defeatured models 378242-001 Switch cover, for use only with defeatured models 378248-001 Keyboard for use in United States 378248-002 Keyboard for use internationally 378248-031 Keyboard for use in United Kingdom 378248-041 Keyboard for use in Germany 378248-051 Keyboard for use in France 378248-061 Keyboard for use in
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 378248-221 Keyboard for use in the Czech Republic 378248-231 Keyboard for use in Slovakia 378248-251 Keyboard for use in Russia 378248-281 Keyboard for use in Thailand 378248-291 Keyboard for use in Japan 378248-AB1 Keyboard for use in Taiwan 378248-AD1 Keyboard for use in Korea 378248-BA1 Keyboard for use in Slovenia 378248-BB1 Keyboard for use in Israel 378248-DD1 Keyboard for
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 381583-001 802.11b/g WLAN Mini PCI communications card for use in the rest of the world 381709-001 Miscellaneous Cable Kit 383219-001 System board, for use only with defeatured models (GM) 383220-001 6-cell, 4.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 398609-171 Keyboard for use in Saudi Arabia 398609-201 Keyboard for use in Brazil 398609-211 Keyboard for use in Hungary 398609-221 Keyboard for use in the Czech Republic 398609-231 Keyboard for use in Slovakia 398609-251 Keyboard for use in Russia 398609-281 Keyboard for use in Thailand 398609-291 Keyboard for use in Japan.
5 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 5.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Torx8 screwdriver ■ 5.
Removal and Replacement Preliminaries 5.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the computer, place ✎ As the subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Removal and Replacement Preliminaries 5.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.
Removal and Replacement Preliminaries 5.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Removal and Replacement Preliminaries 5.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.
Removal and Replacement Preliminaries 5.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to Table 4-2, “Static-Shielding Materials”). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
Removal and Replacement Preliminaries 5.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
6 Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 62 screws and screw locks, in 11 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Refer to Appendix C, “Screw Listing” for detailed information on screw and screw lock sizes, locations, and usage. 6.
Removal and Replacement Procedures 6.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description 6.3 Preparing the Computer for Disassembly Battery pack # of Screws Removed 0 6.4 Hard Drive 2 loosened to remove the hard drive cover 1 loosened to remove the hard drive 6 to disassemble hard drive 6.5 Computer Feet 0 6.6 Bluetooth Board 0 6.
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 6.10 Keyboard 2 6.11 Switch Cover 2 6.12 LED Board 4 6.13 Fan 2 loosened 6.14 Heat Sink 4 loosened 6.15 Processor 1 loosened 6.16 Modem Board 2 6.17 Internal Memory Module 0 6.18 RTC Battery 0 6.19 Display Assembly 6 6.20 Top Cover 15 6.21 Speaker 4 6.22 Digital Media Board 0 6.23 USB/Audio Board 1 6.
Removal and Replacement Procedures 6.3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. Battery Pack Spare Part Number Information 6-cell, 4.8-AHr 6-cell, 4.4-AHr 6-cell, 4.4-AHr 6-cell, 2.
Removal and Replacement Procedures 4. Remove the battery pack by following these steps: a. Turn the computer upside down with the rear panel toward you. b. Slide and hold the battery pack lock latch 1 to the right. c. Slide the battery pack release latch 2 to the right. (The battery pack disengages from the computer.) d. Slide the battery pack 3 straight back and remove it. Removing the Battery Pack Reverse the above procedure to install the battery pack.
Removal and Replacement Procedures 6.4 Hard Drive Hard Drive Spare Part Number Information 5400-rpm 80-GB 60-GB 40-GB 380108-001 378215-001 380107-001 4200-rpm 80-GB 60-GB 40-GB 30-GB 378214-001 378213-001 378212-001 378211-001 1. Prepare the computer for disassembly (refer to Section 6.3). 2. Loosen the 2 Phillips PM2.0×4.0 screws 1 that secure the hard drive cover to the computer. 3. Lift the left side of the hard drive cover 2 and swing it to the right. 4. Remove the hard drive cover.
Removal and Replacement Procedures 5. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1. 6. Grasp the mylar tab 2 on the left side of the hard drive and slide the hard drive to the right 3 to disconnect it from the system board. 7. Remove the hard drive 4 from the hard drive bay.
Removal and Replacement Procedures 8. Remove the 2 Phillips PM2.5×4.0 hard drive frame shoulder screws 1 from each side of the hard drive. 9. Remove the 2 Phillips PM2.5×4.0 hard drive frame screws 2 from each side of the hard drive. 10. Remove the 2 Phillips PM1.5×3.5 hard drive frame screws 3 from the front of the hard drive. 11. Lift the frame 4 straight up to remove if from the hard drive. 12. Remove the hard drive connector 5 from the hard drive.
Removal and Replacement Procedures 6.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 378236-001.
Removal and Replacement Procedures 6.6 Bluetooth Board Bluetooth Board Spare Part Number Information Broadcomm Bluetooth wireless board (includes Bluetooth board cable) 367871-001 1. Prepare the computer for disassembly (refer to Section 6.3). 2. Remove the hard drive (Section 6.4).
Removal and Replacement Procedures 3. Slide the Bluetooth board 1 out of the clip in the hard drive compartment. 4. Disconnect the Bluetooth board cable 2 from the board. Removing the Bluetooth Board Reverse the above procedure to install a Bluetooth board.
Removal and Replacement Procedures 6.7 External Memory Module Memory Module Spare Part Number Information 1024 MB 512 MB 256 MB 128 MB 336579-001 336578-001 336577-001 336576-001 1. Prepare the computer for disassembly (refer to Section 6.3). 2. Position the computer with the front toward you. 3. Loosen the Phillips PM2.0×4.0 screw 1 that secures the memory module/Mini PCI compartment cover to the computer. 4. Lift the rear edge of the cover 2 up and swing it toward you. 5.
Removal and Replacement Procedures 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 7. Slide the module 2 away from the socket at an angle. 8. Remove the memory module. modules are designed with notches 3 to prevent ✎ Memory incorrect installation into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module.
Removal and Replacement Procedures 6.8 Mini PCI Communications Module Mini PCI Communications Module Spare Part Number Information 802.11b/g WLAN module, for use in most of the world 802.11b/g WLAN module, for use in the rest of the world 381582-001 381583-001 802.11b/g combination WLAN module, for use internationally 802.11b/g combination WLAN module, for use Japan 802.11b/g combination WLAN module, for use in the United States 373032-002 373032-291 373032-001 802.
Removal and Replacement Procedures 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications module. note of which antenna cable is attached to which antenna ✎ Make clip on the Mini PCI communications module before disconnecting the cables. 5. Spread the two retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI communications module. (The edge of the module opposite the socket rises away from the computer.) 6.
Removal and Replacement Procedures 6.9 Optical Drive Optical Drive Spare Part Number Information 24X Max CD-ROM drive 8X Max DVD-ROM drive 8X Max DVD±RW and CD-RW Combo Drive 4X Max DVD±RW and CD-RW Combo Drive 2X Max DVD±RW and CD-RW Combo Drive DVD/CD-RW Combo Drive DVD±RW and CD-RW Double Layer Combo Drive DVD±RW and CD-RW Combo Drive 380768-001 380770-001 380773-001 380771-001 375557-001 380772-001 398608-001 403093-001 1. Prepare the computer for disassembly (Section 6.3). 2.
Removal and Replacement Procedures 4. Remove the Torx8 T8M2.0×9.0 screw 1 that secures the optical drive to the computer. 5. Insert a thin tool, such as an unbent paper clip 2, into the media tray release hole and release the media tray. 6. Use the media tray to slide the optical drive 3 to the left and out of the computer. 7. Remove the optical drive. Removing the Optical Drive Reverse the above procedure to install an optical drive.
Removal and Replacement Procedures 6.
Removal and Replacement Procedures Keyboard Spare Part Number Information (Continued) For use with computer models with TouchPad only pointing devices: Belgium Brazil Czech Republic Denmark France French Canada Germany Greece Hungary Iceland International Israel Italy Japan Korea 378248-181 378248-201 378248-221 378248-081 378248-051 378248-121 378248-041 378248-151 378248-211 378248-DD1 378248-002 378248-BB1 378248-061 378248-291 378248-AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slov
Removal and Replacement Procedures 3. Remove the 2 Torx8 T8M2.0×9.0 screws that secure the keyboard to the computer.
Removal and Replacement Procedures 4. Turn the computer display-side up with the front toward you. 5. Open the computer as far as possible. 6. Slide the 4 keyboard retaining latches toward you.
Removal and Replacement Procedures 7. Lift the rear edge of the keyboard up and swing it toward you until it rests on the palm rest.
Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2. 9 applies only to computer models equipped with a pointing ✎ Step stick. 9. Release the ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4. Disconnecting the Keyboard and Pointing Stick Cables 10. Remove the keyboard. Reverse the above procedure to install the keyboard.
Removal and Replacement Procedures 6.11 Switch Cover Switch Cover Spare Part Number Information Switch covers For use with full-featured models For use with defeatured models 378232-001 378242-001 1. Prepare the computer for disassembly (Section 6.3). 2. Remove the keyboard (Section 6.10). 3. Turn the computer upside down with the rear panel toward you. 4. Remove the 2 Torx8 T8M2.0×2.0 screws that secure the switch cover to the computer.
Removal and Replacement Procedures 5. 6. 7. 8. Turn the computer display-side up with front toward you. Open the computer as far as possible. Disconnect the LED board cable 1 from the system board. Insert a flat-bladed screwdriver into the four notches 2 on the front edge of the switch cover 3 and lift up until the cover disengages from the computer. 9. Remove the switch cover. Removing the Switch Cover Reverse the above procedure to install the switch cover.
Removal and Replacement Procedures 6.12 LED Board ✎ This section applies only to full-featured models. LED Board Spare Part Number Information LED board (includes LED board cable) 378228-001 1. 2. 3. 4. Prepare the computer for disassembly (Section 6.3). Remove the keyboard (Section 6.10). Remove the switch cover (Section 6.11). Turn the computer upside down with the rear panel toward you. 5. Turn the switch cover upside down.
Removal and Replacement Procedures 6. Remove the 4 Phillips PM1.5×4.0 screws 1 that secure the LED board to the switch cover. 7. Remove the LED board 2. Removing the LED Board Reverse the above procedure to install the LED board.
Removal and Replacement Procedures 6.13 Fan Fan Spare Part Number Information Fan 378233-001 1. Prepare the computer for disassembly (Section 6.3). 2. Release the keyboard (Section 6.10). 3. Disconnect the fan cable 1 from the system board. 4. Loosen the 2 Phillips PM2.0×7.0 screws 2 that secure the fan to the computer. 5. Remove the fan 3. Removing the Fan Reverse the above procedure to install the fan.
Removal and Replacement Procedures 6.14 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) 379799-001 1. Prepare the computer for disassembly (Section 6.3). 2. Release the keyboard (Section 6.10). 3. Remove the fan (Section 6.13). 4. Loosen the 4 Phillips PM2.0×8.0 shoulder screws 1 that secure the heat sink to the computer. 5. Lift the right side of the heat sink 2 to disengage it from the processor. 6. Slide the heat sink 3 up and to the right to remove it.
Removal and Replacement Procedures 6.15 Processor Processor Spare Part Number Information Intel Pentium M 2.13-GHz Intel Pentium M 2.00-GHz Intel Pentium M 1.86-GHz Intel Pentium M 1.73-GHz Intel Pentium M 1.60-GHz Intel Pentium M 1.30-GHz 378224-001 378223-001 378222-001 378221-001 378220-001 378219-001 Intel Celeron M 1.5-GHz Intel Celeron M 1.4-GHz Intel Celeron M 1.3-GHz 378218-001 378217-001 378216-001 1. Prepare the computer for disassembly (Section 6.3). 2. Release the keyboard (Section 6.10).
Removal and Replacement Procedures 5. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-quarter turn counterclockwise until you hear a click. 6. Lift the processor 2 straight up and remove it. gold triangle 3 on the processor should be aligned in the ✎ The front right corner when you install the processor. Removing the Processor Reverse the above procedure to install the processor.
Removal and Replacement Procedures 6.16 Modem Board Modem Board Spare Part Number Information Modem board 325521-001 1. Prepare the computer for disassembly (Section 6.3). 2. Release the keyboard (Section 6.10).
Removal and Replacement Procedures 3. Remove the 2 Phillips PM2.0×3.0 screws 1 that secure the modem board to the computer. 4. Lift the right side of the modem board 2 to disconnect it from the system board. 5. Disconnect the modem cable 3 from the modem board. 6. Remove the modem board. Removing the Modem Board Reverse the above procedure to install the modem board.
Removal and Replacement Procedures 6.17 Internal Memory Module Memory Module Spare Part Number Information 1024 MB 512 MB 256 MB 336579-001 336578-001 366577-001 1. Prepare the computer for disassembly (Section 6.3). 2. Release the keyboard (Section 6.10). 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 4. Slide the module 2 away from the socket at an angle . 5.
Removal and Replacement Procedures 6.18 RTC Battery RTC battery is included in the Miscellaneous Plastics Kit, ✎ The spare part number 378236-001. 1. Prepare the computer for disassembly (Section 6.3). 2. Release the keyboard (Section 6.10). 3. Disconnect the RTC battery cable 1 from the system board. 4. Remove the RTC battery 2 from the clip in the top cover. Removing the RTC Battery Reverse the above procedure to install an RTC battery.
Removal and Replacement Procedures 6.19 Display Assembly Display Assembly Spare Part Number Information 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT 14.1-inch, XGA, TFT 378210-001 378209-001 378208-001 1. Prepare the computer for disassembly (Section 6.3). 2. Remove the Memory module/Mini PCI compartment cover (Section 6.7) and disconnect the wireless antenna cables from the Mini PCI communications module (Section 6.8). 3. Remove the keyboard (Section 6.10). 4. Remove the switch cover (Section 6.
Removal and Replacement Procedures 5. Disconnect the display cable 1 from the system board. 6. Remove the wireless antenna cables 2 from the Mini PCI compartment and the top cover clips. 7. Remove the 2 Torx8 T8M2.0×9.0 screws 3 that secure the display assembly to the computer.
Removal and Replacement Procedures 8. Swing the display assembly into a partially closed position. 9. Position the computer with the rear panel toward you. Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 10. Remove the 4 Torx8 T8M2.0×9.0 screws 1 that secure the display assembly to the computer. 11. Lift the display assembly 2 straight up and remove it.
Removal and Replacement Procedures 6.20 Top Cover Top Cover Spare Part Number Information Top cover (include TouchPad) For use with computer models with Dual Stick (Pointing Stick and TouchPad) pointing devices: For use with full-featured models For use with defeatured models 399109-001 Pointing stick board (for use only with computer models with Dual Stick pointing devices) 399110-001 378230-001 378239-001 1. Prepare the computer for disassembly (Section 6.
Removal and Replacement Procedures 2. Turn the computer upside down with the rear panel toward you. 3. Remove the 13 Torx8 T8M2.0×9.0 screws that secure the top cover to the computer.
Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Disconnect the RTC battery cable from the system board. Disconnecting the RTC Battery Cable 6. Remove the 2 Torx8 T8M2.0×9.0 screws 1 that secure the top cover to the computer. 7. Disconnect the TouchPad cable 2 from the system board.
Removal and Replacement Procedures 8. Lift up the rear edge of the top cover 1 until it disengages from the base enclosure. 9. Swing the top cover 2 toward you until the left and right sides of the top cover disengage from the base enclosure. 10. Lift up on the left 3 and right sides 4 of the top cover until the top cover disengages from the base enclosure. Releasing the Top Cover 11.
Removal and Replacement Procedures 6.21 Speaker Speaker Spare Part Number Information Speaker 378237-001 1. Prepare the computer for disassembly (Section 6.3), and then remove the following components: a. Hard drive (Section 6.4) b. Memory module/Mini PCI compartment cover (Section 6.7) c. Optical drive (Section 6.9) d. Keyboard (Section 6.10) e. Switch cover (Section 6.11) f. Display assembly (Section 6.19) g. Top cover (Section 6.
Removal and Replacement Procedures 2. Disconnect the speaker cable from the system board.
Removal and Replacement Procedures 3. Remove the 4 Torx8 T8M2.0×4.0 screws 1 that secure the speaker to the computer. 4. Lift the speaker 2 until it clears the system board. 5. Slide the speaker 3 toward you and remove it. Removing the Speaker Reverse the above procedure to install the speaker.
Removal and Replacement Procedures 6.22 Digital Media Board ✎ This section applies only to full-featured models. Digital Media Board Spare Part Number Information Digital media board (includes digital media board cable) 378229-001 1. Prepare the computer for disassembly (Section 6.3), and then remove the following components: a. Hard drive (Section 6.4) b. Memory module/Mini PCI compartment cover (Section 6.7) c. Optical drive (Section 6.9) d. Keyboard (Section 6.10) e. Switch cover (Section 6.11) f.
Removal and Replacement Procedures 2. Release the ZIF connector to which the digital media board cable is attached and disconnect the digital media board cable 1 from the system board. 3. Remove the digital media board 2. Removing the Digital Media Board Reverse the above procedure to install the digital media board.
Removal and Replacement Procedures 6.23 USB/Audio Board models are equipped with a USB/audio board. ✎ Full-featured Defeatured models are equipped with an audio board. The removal procedures are identical for both boards. USB/Audio Board Spare Part Number Information USB/audio board (for use only with full-featured models; includes audio board cable and USB board cable) Audio board (for use only with defeatured models; includes audio board cable) 378226-001 378241-001 1.
Removal and Replacement Procedures 2. Position the computer with the rear panel toward you. 3. Disconnect the USB cable 1 and audio cable 2 from the system board. USB cable is present only on full-featured models. ✎ The4. Remove the Phillips PM1.5×3.0 screw 3 that secures the USB/audio board and shield to the base enclosure. 5. Remove the cables from the clips 4 in the base enclosure. 6. Remove the USB/audio board 5. Removing the USB/Audio Board Reverse the above procedure to install the USB/audio board.
Removal and Replacement Procedures 6.24 System Board System Board Spare Part Number Information For use with full-featured models For use with defeatured models-GML For use with defeatured models-GML 378225-001 378238-001 383219-001 replacing the system board, ensure that the following ✎ When components are removed from the defective system board and installed on the replacement system board: ■ Memory modules (Section 6.7 and Section 6.17) ■ Mini PCI communications card (Section 6.
Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 6.3), and then remove the following components: a. Hard drive (Section 6.4) b. Bluetooth board (Section 6.6) c. d. e. f. g. h. Optical drive (Section 6.9) Keyboard (Section 6.10) Switch cover (Section 6.11) Fan (Section 6.13) Heat sink (Section 6.14) RTC battery (Section 6.18) i. Display assembly (Section 6.19) j. Top cover (Section 6.20) k. Speaker (Section 6.21) l. Digital media board (Section 6.22) m.
Removal and Replacement Procedures 2. Disconnect the serial connector cable 1 and the Bluetooth cable 2 from the system board. 3. Remove the Torx8 T8M2.0×4.0 screw 3 that secures the system board to the base enclosure next to the RJ-11 connector. 4 applies only to full-featured models. ✎ Step 4. Remove the 2 HM5.0×9.0 screw locks 4 on each side of the parallel connector. 5. Remove the 2 HM5.0×9.0 screw locks 5 on each side of the external monitor connectors.
Removal and Replacement Procedures 6. If necessary, disconnect the RJ-11 connector module cable from the system board and remove the RJ-11 connector module and cable.
Removal and Replacement Procedures 7. Use the optical drive connector to lift the system board 1 until the power connector 2 is clear of the base enclosure. 8. Slide the system board 3 to the left at an angle and remove it. Removing the System Board Reverse the above procedures to install the system board.
Removal and Replacement Procedures 6.25 Serial Connector Module ✎ This section applies only to full-featured models. Serial Connector Module Spare Part Number Information Serial connector module (includes serial connector module cable) 378227-001 1. Prepare the computer for disassembly (Section 6.3), and then remove the following components: a. Hard drive (Section 6.4) b. Bluetooth board (Section 6.6) c. d. e. f. g. h. i. j. k. l. Optical drive (Section 6.9) Keyboard (Section 6.
Removal and Replacement Procedures 2. Remove the 2 HM5.0×9.0 screw locks 1 on each side of the serial connector. 3. Lift the serial connector module and cable 2 out of the base enclosure. 4. Disconnect the serial connector module cable 3 from the system board.
7 Specifications This chapter provides physical and performance specifications. Table 7-1 Computer Dimensions Height Width Depth Weight Full-featured model with 15.0-inch display, optical drive, and 6-cell battery pack Defeatured model with 14.1-inch display, optical drive, and 6-cell battery pack Metric U.S. 32.8 cm 26.7 cm 3.1 cm 12.91 10.51 1.22 2.86 kg 6.31 lbs 2.72 kg 5.99 lbs Input Power Operating voltage Operating current 18.5 V dc @ 3.5 A - 65 W 3.
Specifications Table 7-1 Computer (Continued) Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating Nonoperating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate 1.
Specifications Table 7-2 15.0-inch, SXGA+WVA, TFT Display Dimensions Height Width Diagonal 30.0 cm 22.9 cm 38.1 cm Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical 11.8 in 9.0 in 15.0 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1400 × 1050 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 5.
Specifications Table 7-3 15.0-inch, XGA, TFT Display Dimensions Height Width Diagonal 30.0 cm 22.9 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 5.
Specifications Table 7-4 14.1-inch, XGA, TFT Display Dimensions Height Width Diagonal 28.5 cm 21.3 cm 35.8 cm Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical 11.2 in 8.4 in 14.1 in Pixel resolution Pitch Format Configuration 0.279 × 0.279 mm 1024 × 768 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
Specifications Table 7-5 Hard Drives 80-GB* 60-GB* 60-GB* 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.
Specifications Table 7-5 Hard Drives (Continued) 60-GB* 40-GB* 30-GB* 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g ATA-5 ATA-5 ATA-5 100 MB/sec ATA security 100 MB/sec ATA security 100 MB/sec ATA security 3 ms 13 ms 24 ms 2.
Specifications Table 7-6 Primary 6-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energy Voltage Amp-hour capacity Watt-hour capacity 11.1 V 4.
Specifications Table 7-7 DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in) Disc thickness 1.2 mm (0.047 in) Track pitch 0.
Specifications Table 7-8 DVD/CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 7–10 12 cm (4.72 in) 8 cm (3.
Specifications Table 7-8 DVD/CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media < 110 ms < 210 ms < 130 ms < 225 ms Random Full stroke Audio output level Line-out, 0.7 V rms Cache buffer 2 MB Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.
Specifications Table 7-9 DVD±RW and CD-RW Combo Drive Applicable disc Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Write: CD-R and CD-RW DVD-R and DVD-RW Disc diameter Standard disc Mini disc 7–12 12 cm (4.72 in) 8 cm (3.
Specifications Table 7-9 DVD±RW and CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD DVD < 175 ms < 285 ms < 230 ms < 335 ms Random Full stroke Audio output level Audio-out, 0.
Specifications Table 7-10 CD-ROM Drive Applicable disc CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc Disc thickness 7–14 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.
Specifications Table 7-10 CD-ROM Drive (Continued) Track pitch 1.6 µm Access time CD media DVD media < 110 ms < 220 ms < 125 ms < 225 ms Random Full stroke Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB/s Data transfer rate CD-R (24X) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 16.
Specifications Table 7-11 System DMA Hardware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
Specifications Table 7-12 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/
Specifications Table 7-12 System Interrupts (Continued) IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
Specifications Table 7-13 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
Specifications Table 7-13 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
Specifications Table 7-13 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3E
Specifications Table 7-14 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFF
A Connector Pin Assignments Table A-1 Audio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel Maintenance and Service Guide A–1
Connector Pin Assignments Table A-2 Audio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table A-3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground A–2 Maintenance and Service Guide
Connector Pin Assignments Table A-4 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground Maintenance and Service Guide A–3
Connector Pin Assignments Table A-5 Parallel Port Pin Signal Pin Signal 1 Strobe 14 Auto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize printer 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 Ground 9 Data bit 7 22 Ground 10 Acknowledge 23 Ground 11 Busy 24 Ground 12 Paper end 25 Ground 13 Select A–4 Ground Maintenance and Service Guide
Connector Pin Assignments Table A-6 S-Video-Out 1 2 3 4 56 7 Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV-CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground Maintenance and Service Guide A–5
Connector Pin Assignments Table A-7 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog A–6 Maintenance and Service Guide
Connector Pin Assignments Table A-8 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Maintenance and Service Guide A–7
Connector Pin Assignments Table A-9 RJ-45 (Network) Pin Signal Pin Signal 1 Transmit + 5 Unused 2 Transmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused A–8 Maintenance and Service Guide
B Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used.
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. B–2 ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea EK 4 The Netherlands KE A 1 Norway NEMKO 1 People’s Republic of China CCC 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
C Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part number 378235-001.
Screw Listing Table C-1 Phillips PM2.0×4.0 Screw mm Color Qty. Length Thread Head Width Black 3 4.0 mm 2.0 mm 4.0 mm Where used: 1 Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C clips; documented in Section 6.4) 2 One screw that secures the memory module/Mini PCI compartment cover to the computer (screw is captured on the cover by a C clip; documented in Section 6.7) Phillips PM2.0×4.
Screw Listing Table C-2 Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Screw mm Color Qty. Length Thread Head Width Silver 1 13.0 mm 2.5 mm 5.5 mm Where used: One screw that secures the hard drive to the computer (screw is captured on the hard drive frame by a C clip; documented in Section 6.4) Phillips PM2.5×13.
Screw Listing Table C-3 Phillips PM2.5×4.0 Shoulder Screw, Phillips PM2.5×4.0 Screw, and Phillips PM1.5×3.5 Screw mm mm mm Color Qty. Length Thread Head Width Silver 2 4.0 mm 2.5 mm 4.0 mm Color Qty. Length Thread Head Width Silver 2 4.0 mm 2.5 mm 4.5 mm Color Qty. Length Thread Head Width Black 2 3.5 mm 1.5 mm 4.5 mm Where used: 1 Two screws that secure the hard drive frame to the hard drive (documented in Section 6.
Screw Listing Table C-4 Torx8 T8M2.0×9.0 Screw mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the optical drive to the computer (documented in Section 6.9) Torx8 T8M2.0×9.
Screw Listing Table C-4 Torx8 T8M2.0×9.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the keyboard to the computer (documented in Section 6.10) Torx8 T8M2.0×9.
Screw Listing Table C-4 Torx8 T8M2.0×9.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the display assembly to the computer (documented in Section 6.19) Torx8 T8M2.0×9.
Screw Listing Table C-4 Torx8 T8M2.0×9.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the display assembly to the computer (documented in Section 6.19) Torx8 T8M2.0×9.
Screw Listing Table C-4 Torx8 T8M2.0×9.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.0 mm 4.0 mm Where used: 13 screws that secure the top cover to the computer (documented in Section 6.20) Torx8 T8M2.0×9.
Screw Listing Table C-4 Torx8 T8M2.0×9.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the top cover to the computer (documented in Section 6.20) Torx8 T8M2.0×9.
Screw Listing Table C-5 Torx8 T8M2.0×2.0 Screw mm Color Qty. Length Thread Head Width Black 2 2.0 mm 2.0 mm 6.0 mm Where used: 2 screws that secure the switch cover to the computer (documented in Section 6.11) Torx8 T8M2.0×2.
Screw Listing Table C-6 Phillips PM1.5×4.0 Screw mm Color Qty. Length Thread Head Width Silver 4 4.0 mm 1.5 mm 4.0 mm Where used: 4 screws that secure the LED board to the switch cover (documented in Section 6.12) Phillips PM1.5×4.
Screw Listing Table C-7 Phillips PM2.0×7.0 Screw mm Color Qty. Length Thread Head Width Silver 2 7.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the fan to the computer (screws are captured on the fan assembly by an O clip; documented in Section 6.13) Phillips PM2.0×7.
Screw Listing Table C-8 Phillips PM2.0×8.0 Shoulder Screw mm Color Qty. Length Thread Head Width Silver 4 8.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the heat sink to the computer (screws are captured on the heat sink by C clips; documented in Section 6.14) Phillips PM2.0×8.
Screw Listing Table C-9 Phillips PM2.0×3.0 Screw mm Color Qty. Length Thread Head Width Black 2 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem board to the computer (documented in Section 6.16) Phillips PM2.0×3.
Screw Listing Table C-10 Torx8 T8M2.0×4.0 Screw mm Color Qty. Length Thread Head Width Black 6 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the speaker to the computer (documented in Section 6.21) Torx8 T8M2.0×4.
Screw Listing Table C-10 Torx8 T8M2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 6 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the USB/audio board the computer (documented in Section 6.23) Torx8 T8M2.0×4.
Screw Listing Table C-10 Torx8 T8M2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 6 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the system board the computer (documented in Section 6.24) Torx8 T8M2.0×4.
Screw Listing Table C-11 Hex Socket HM5.0×9.0 Screw Lock mm Color Qty. Length Thread Head Width Silver 6 9.0 mm 2.5 mm 5.0 mm Where used: 1 Two screw locks that secure the system board to the computer only on HP Compaq nc6110 and nc6120 computer models (documented in Section 6.24) 2 Two screw locks that secure the system board to the computer (documented in Section 6.24) Hex Socket HM5.0×9.
Screw Listing Table C-11 Hex Socket HM5.0×9.0 Screw Lock (Continued) mm Color Qty. Length Thread Head Width Silver 6 9.0 mm 2.5 mm 5.0 mm Where used: 2 screw locks that secure the serial connector board to the system board (documented in Section 6.25) Hex Socket HM5.0×9.
D Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Ä CAUTION: The procedures in this appendix can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. Careful handling should be exercised when removing these components.
Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2. procedures differ from one display assembly to ✎ Disassembly another. The procedures provided in this appendix are general disassembly instructions.
Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.
Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3.
Display Component Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2.
Display Component Recycling 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. Removing the Display Panel Assembly 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel.
Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel.
Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover.
Display Component Recycling 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel.
Display Component Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel.
Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame.
Display Component Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel.
Display Component Recycling 23. Remove the LCD panel.
Index 1394 port 1–11 6-in-1 Digital Media Slot 1–7 6-in-1 Digital Media Slot light 1–7 A AC adapter, spare part numbers 4–18, 4–21 Altiris Local Recovery 3–8 Application and Driver Recovery disc 3–8, 3–16 applications, reinstalling or repairing 3–12, 3–14, 3–16 arrow keys 1–15 audio board removal 6–48 spare part number 4–9, 4–25, 6–48 audio board cable 4–15 audio troubleshooting 2–21 audio-in jack location 1–9 pin assignments A–2 audio-out jack location 1–9 pin assignments A–1 Maintenance and Service Guid
Index carrying cases, spare part numbers 4–18, 4–21 category, identifying computer 3–2 CD-ROM drive OS loading problems 2–20 precautions 5–3 removal 6–16 spare part number 4–13, 4–17, 4–26, 6–16 specifications 7–14 components bottom 1–20 front 1–6 keyboard 1–12, 1–14 left-side 1–10 rear 1–10 right-side 1–8 top 1–16, 1–18 computer feet illustrated 4–14 locations 6–9 computer model, family, type, and serial number 3–2 Computer Setup Advanced Menu 2–4 Main Menu 2–2 overview 2–1 Security Menu 2–3 Tools Menu 2–
Index display release button 1–6 docking connector 1–20 docking device spare part number 4–18, 4–23 troubleshooting 2–14 downloading software 3–3 drivers, reinstalling or repairing 3–16 drives, preventing damage 5–3 DVD/CD-RW Combo Drive OS loading problems 2–20 precautions 5–3 removal 6–16 spare part number 4–13, 4–17, 4–22, 4–26, 6–16 specifications 7–10 DVD±RW and CD-RW Combo Drive OS loading problems 2–20 precautions 5–3 removal 6–16 spare part number 4–13, 4–17, 4–23, 4–26, 4–27, 4–28, 6–16 specificat
Index no video 2–12, 2–13 nonfunctioning device 2–23 nonfunctioning docking device 2–14 nonfunctioning keyboard 2–24 nonfunctioning pointing device 2–25 fn key 1–15 front components 1–6 G grounding equipment and methods 5–7 H hard drive OS loading problems 2–16 precautions 5–3 removal 6–6 spare part numbers 4–13, 4–17, 4–18, 4–23, 4–26, 6–6 specifications 7–6 hard drive bay 1–21 hard drive cover illustrated 4–14 removal 6–6 hard drive light 1–7 headphone jack location 1–9 pin assignments A–1 heat sink re
Index memory module/Mini PCI compartment cover illustrated 4–14 removal 6–12 microphone jack location 1–9 pin assignments A–2 Mini PCI communications module removal 6–14 spare part numbers 4–11, 4–22, 4–23, 4–26, 4–27, 6–14 Mini PCI compartment 1–21 Miscellaneous Cable Kit components 4–15 spare part number 4–15, 4–27 Miscellaneous Plastics Kit components 4–7, 4–14 spare part number 4–7, 4–14, 4–24 Miscellaneous Plastics Kit (for use with docking device), spare part number 4–18, 4–26 model, identifying comp
Index spare part numbers 4–13, 4–18, 4–22, 4–23, 4–26 specifications 7–9, 7–10, 7–12, 7–14 P packing precautions 5–5 parallel port location 1–13 pin assignments A–4 PC Card eject buttons 1–11 PC Card slot space saver 4–14 PC Card slots 1–11 plastic parts 5–2 pointing device, troubleshooting 2–25 pointing stick 1–19 pointing stick board, spare part number 4–28, 6–39 pointing stick buttons 1–19 power button 1–16 power connector 1–13 power cord set requirements B–2 spare part numbers 4–20, 4–21 power light 1
Index screw listing C–1 security cable slot 1–13 serial connector module removal 6–55 spare part number 4–9, 4–24, 6–55 serial connector module cable 4–15 serial number 3–2, 4–1, 6–1 serial port location 1–9 pin assignments A–3 service considerations 5–2 snapshot 3–8 SoftPaq 3–3 software reinstalling or repairing 3–12, 3–14, 3–16 ROMPaq 3–3 SoftPaq 3–3 support CD 3–3 System Restore 3–9 updates 3–3 updating 3–1 speaker location 1–6 removal 6–43 spare part number 4–9, 4–24, 6–43 specifications battery pack 7
Index TouchPad 1–19 TouchPad left/right buttons 1–19 TouchPad scroll zone 1–19 transporting precautions 5–5 travel battery connector 1–21 travel battery, spare part number 4–18, 4–22 troubleshooting audio 2–21 Computer Setup 2–1 docking device 2–14 flowcharts 2–5 keyboard 2–24 modem 2–26 network 2–26 nonfunctioning device 2–14, 2–23 OS loading 2–15 overview 2–1 pointing device 2–25 power 2–8 video 2–12 USB/audio board removal 6–48 spare part number 4–9, 4–24, 6–48 V video troubleshooting 2–12 volume butt
