User's Manual

832 CHAPTER 20: LIVE UPDATE
4 Select the Custom Proxy Settings option and enter the proxy server
name/IP address and the proxy port. If your proxy server requires
authentication, select the My proxy server requires authentication
checkbox and enter the username and password.
5 Click OK to validate the settings.
6 Launch the Live Update Setup Wizard and proceed to the Summary step,
which should now show the correct proxy settings.
7 Click Finish, the connection should now succeed.
Not Enough Space on
the Disk
A description of this problem is as follows:
■ On clicking OK in the Live Update - Select File Groups dialog box, to
download the selected files, you get an error message informing you
that the disk space required to download all the selected updates
exceeds the free disk space.
A suggested solution is to free some disk space on the disk drive where
the temporary folder is located until there is enough space to download
all the updates.
Alternatively, you can de-select updates from the list in the Live Update -
Select File Groups dialog box until the total download size files into the
free disk space.
Cannot Find the
Downloaded 3Com
Router Manager
Updates on Disk
A description of this problem is as follows:
After downloading a 3Com Router Manager update, you did not make a
note of the filename for the downloaded update and cannot find this
update on your PC.
A suggested solution is to run the Live Update Activity report, which lists
the files that have been downloaded using Live Update.
To run this report:
1 Select the Tools > Reports menu option.
2 In the Generate Reports tab, select the Live Update Activity report.
3 Click on Generate Report.
This will launch the Live Update Activity report in your default browser.